DC Operations Shift Technician

About the RoleJoin our dynamic team at Xcellink as a Data Centre Operations Shift Lead, where you will be instrumental in overseeing critical data centre operations. You will lead a dedicated shift team, ensuring that all operations run smoothly, addressing escalations, and maintaining compliance across various sites.Key ResponsibilitiesLead and manage the DC shift team to guarantee efficient daily operations.Schedule shifts, supervise handovers, and track completion of tasks.Handle escalations, communicate with stakeholders, and ensure adherence to SLA/KPI standards.Oversee incident management, ticketing, and service requests in accordance with established SOPs.Conduct routine data centre operations including rack/stack, cabling, equipment setup, and vendor management.Facilitate onboarding, training, and performance evaluations of shift team members.Keep precise documentation including SOPs, EOPs, escalation matrices, and incident reports.Represent the shift team in audits, reviews, and stakeholder meetings.Collaborate closely with Operations, Facilities, Service Delivery, and Security teams.

As a Manager of Data Centre & Cloud Operations, you will take charge of the design, execution, and upkeep of the infrastructure supporting our data center operations. This role requires an in-depth knowledge of data center systems encompassing hardware, networking, cooling, power, and security. You will also possess strong leadership capabilities to manage teams, streamline processes, and uphold the facility's operational excellence.Key Responsibilities:Infrastructure Management:Oversee the management and maintenance of both physical and virtual infrastructures, including servers, storage, network devices, and power and cooling systems.Ensure the data center infrastructure remains secure, reliable, scalable, and aligned with the organization’s business and operational requirements.Plan, implement, and upgrade infrastructure to satisfy performance and capacity expectations.Team Leadership and Collaboration:Lead, supervise, and collaborate with other departments, such as IT, network operations, security, and facilities, to ensure seamless data center operations.Establish and uphold operational standards and best practices for data center personnel.Capacity Planning and Optimization:Monitor data center performance and capacity to forecast future infrastructure requirements and proactively tackle potential challenges.Formulate and execute strategies to optimize resource utilization within the data center, including space, power, cooling, and network bandwidth.Project Management:Direct the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.Oversee timelines, budgets, and resources to guarantee successful project outcomes.Track and report progress on significant milestones, ensuring projects remain on schedule and within budget.Security and Compliance:Ensure the data center adheres to industry standards and complies with applicable security, regulatory, and environmental regulations.Implement physical security measures and collaborate with security teams to safeguard data integrity and access controls.Develop disaster recovery and business continuity plans for data center operations.Troubleshooting and Incident Management:Lead troubleshooting initiatives and guarantee swift resolution of any infrastructure issues or outages.Develop and maintain incident response procedures to minimize downtime and meet recovery objectives.Conduct root cause analyses and continuous improvement processes for infrastructure incidents.Cost Management:Oversee the budget for data center infrastructure, identifying opportunities for cost-saving measures.

About the RoleJane Street is seeking a skilled Data Centre Engineer to join our team in Singapore. In this pivotal role, you will ensure the security and accessibility of our data around the clock. Your responsibilities will encompass hands-on work in our data and colocation centres, as well as strategic process thinking and project management.Your primary focus will be on designing, building, scaling, and maintaining our regional data and colocation centres. You will collaborate with a diverse group of talented professionals across various disciplines at Jane Street to enhance our data environments and proactively mitigate potential issues.As part of an interdisciplinary team that includes our Network, Server, Facilities Engineering, Market Data, and Trading teams, as well as external data centre operators and service providers, you will:Develop deployment plans for new equipment, adhering to data centre best practices.Manage logistical activities across locations, including procurement, shipping, equipment inventory, cabling, and parts management.Install and configure server operating systems in a PXE environment (fundamental Linux knowledge is essential for deploying our network equipment).Install, cable, configure, and troubleshoot various types of network and server equipment.Ensure all data centres maintain the highest standards of security, organization, documentation, safety, cleanliness, and supply management.This role is critical to our daily operations in Singapore and directly influences our remote locations throughout Asia.

Xcellink is seeking a skilled and motivated Data Centre Support Specialist to enhance our dedicated team. In this pivotal role, you will utilize your technical proficiency to protect information systems and facilitate secure operational processes.Key Responsibilities:Develop and manage shift schedules for the Operations Team.Oversee team resource allocation, including leave and attendance management, as well as roster planning.Conduct interviews and select prospective candidates for the Operations team.Facilitate training programs for new operators to ensure operational excellence.Act as the primary escalation point for the DC Level 1 Service Operations team.Monitor the adequacy and functionality of daily operational tasks.Create and disseminate daily, weekly, and monthly operational reports.Compile and present monthly performance reports for the Operations team.Initiate service improvement plans to enhance team performance.Perform other duties as assigned by your Supervisor/Manager.

At PitchBook, part of the esteemed Morningstar family, we are committed to forward-thinking innovation, continuous evolution, and substantial investment in our team members to unlock their full potential. Our collaborative culture thrives on excitement, energy, and a sense of fun that resonates throughout our organization. Our robust learning programs and mentorship opportunities foster a culture of curiosity, motivating us to discover new solutions and enhance our methodologies. In an ever-evolving industry marked by high aspirations, we embrace ambiguity and excel in self-challenge. We are unafraid to take calculated risks, learn from our failures, and strive for excellence repeatedly. If you possess a proactive attitude and are ready to engage in hands-on work, PitchBook is the ideal environment for you. About the Role:At PitchBook, we acknowledge that the Data Operations team is crucial to distinguishing us from our competitors. We take great pride in delivering exceptional data to our clients while maintaining accountability, collaboration, and openness to feedback. Our team comprises highly engaged, detail-oriented individuals who are always eager to learn and adapt as our industry progresses.Our esteemed reputation is a direct result of our unwavering commitment to developing the world’s premier private market database. We understand the significance of investing in our team members from the outset. Therefore, we provide specialized training and a mentorship program tailored specifically to the Data Operations team.We appreciate and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of establishing trust and strong cross-functional collaborations. If you seek a challenging yet rewarding opportunity to elevate your career, we welcome you to join us at PitchBook.

Role: Data Centre Critical Infrastructure EngineerLocation: SingaporeJoin a prestigious organization as a Data Centre Critical Infrastructure Engineer, where you will play a pivotal role in the operation and maintenance of essential facility systems within data centres and office environments. Your expertise will ensure the reliability, safety, and performance of critical infrastructure systems while supporting operational readiness and meeting business requirements.Key Responsibilities:Conduct daily operations and maintenance of critical infrastructure systems, including generators, UPS, DC rectifier systems, STS, fire protection systems, HT/LT electrical systems, ACMV, and building management systems.Execute preventive and corrective maintenance tasks according to scheduled plans and service standards.Oversee and maintain data centre facilities to guarantee high availability, reliability, and operational efficiency.Manage physical and electronic security systems, including card access, CCTV surveillance, and visitor tracking.Assist with customer-related work orders, ensuring timely delivery within committed service timelines.Plan, coordinate, and evaluate tenders, supporting project execution for infrastructure upgrades and expansions.Keep accurate records, maintenance logs, and update M&E, building, and schematic drawings.Perform regular inspections to identify safety hazards or unsafe conditions, implementing corrective actions in compliance with regulations.Support lease management activities, coordinating with landlords, tenants, and internal stakeholders as needed.Collaborate with internal teams, external vendors, contractors, and relevant authorities on facility-related issues.Conduct risk assessments and support risk mitigation strategies across facility operations.Participate in 24/7 standby duties and respond to incidents, faults, and operational challenges as needed.Assist with additional infrastructure and facility-related tasks as assigned by management.

Join Turner Townsend as a Senior Project Manager specializing in data centre projects. We are seeking a dynamic and experienced professional who can lead our data centre initiatives and drive success in a fast-paced environment. You will be responsible for managing project timelines, budgets, and stakeholder communications while ensuring the highest standards of quality and performance.

Overview We invite skilled and dedicated individuals to join our team as Data Center Operations Shift Technicians. In this critical role, you will be responsible for supporting daily operations in our data center. You will work on a 12-hour rotating shift schedule to ensure optimal functionality, manage incidents efficiently, and uphold the high availability of our data center facilities and systems.Responsibilities Execute daily operational tasks, including ticket management, infrastructure monitoring, and remote hands assistance. Analyze and resolve incidents, escalating any complex issues to internal teams or vendors when necessary. Perform regular health checks and document any anomalies in data center facilities, IT, and network systems. Assist with equipment setup and relocation tasks, including rack stacking, intra-rack cabling, power cycling, and related activities. Supervise and escort vendors, contractors, and customers during their visits, deliveries, and installations. Carry out planned and on-the-fly maintenance activities in alignment with established SOPs/MOPs. Maintain detailed documentation of operational activities, update SOPs/EOPs, and ensure effective shift handover reporting. Engage in competency assessments, audits, and operational reviews. Adhere to safety protocols, PPE requirements, and the company code of conduct. Qualifications A minimum of ITE or Polytechnic Diploma in Engineering or a related field. 1 to 2 years of relevant experience in a Data Center environment. Proficiency with ticketing tools, monitoring systems, and incident escalation processes. Hands-on experience with cabling, power cycling, hot swapping, tape management, and basic server/network troubleshooting. Excellent verbal and written communication skills in English. Willingness to commit to 12-hour rotating shifts (day/night) and be available for standby as needed.

Join Our Team as the Director of Electrical Engineering!We are excited to announce a unique opportunity for a Director of Electrical Engineering specializing in Mission-Critical & Data Centres. Our company, a globally recognized engineering consultancy, is establishing its Singapore office as a strategic hub for Southeast Asia. This is an exceptional chance for a registered Professional Engineer (PE) to lead intricate technical designs and build a new regional practice from the ground up.Key Responsibilities:Engineering Design Delivery: Oversee the comprehensive design of electrical building services, encompassing low and high voltage power distribution, UPS systems, standby generators, and lightning protection.Conduct and review advanced electrical engineering calculations, including short circuit and coordination studies, along with technical specifications.Act as the Qualified Person (QP) for electrical submissions, responsible for signing and stamping drawings as a PEB-registered Professional Engineer.Manage all required statutory submissions to EMA, BCA, SCDF, and SP Group.Lead technical coordination and ensure quality assurance across multi-disciplinary project teams to maintain global standards.Practice & Team Leadership:Mentor junior engineers and contribute significantly to recruiting and developing the future electrical engineering team in Singapore. Help shape internal engineering standards, design guidelines, and QA frameworks for our regional office.Project & Client Engagement:Serve as the lead technical advisor for clients, architects, and regulatory authorities on complex electrical engineering challenges.

Role overview asm is seeking a Lead, Operations Intelligence Data Governance to join the team in Singapore. This position is responsible for strengthening data governance across operational teams. The focus is on maintaining data integrity, meeting compliance requirements, and enabling effective data use to support business objectives. What you will do Lead efforts to improve data governance practices across operations Ensure data accuracy, security, and compliance with relevant policies Develop and update data policies, standards, and guidelines Provide guidance and support to teams on data management best practices Location This role is based in Singapore.

About the RoleJoin us at fuku as an accomplished Enterprise Sales Director, where you'll play a pivotal role in propelling revenue growth for our Data Centre (DC) solutions. This position is a pure individual contributor (IC) hunter role, concentrating on acquiring new enterprise clients, unlocking strategic accounts, and fostering enduring partnerships within the data centre ecosystem.This position demands a commercially astute, entrepreneurial leader who possesses a comprehensive understanding of the entire DC landscape—including colocation, cloud, hyperscalers, network providers, and enterprise infrastructure—and can convert this knowledge into actionable business opportunities.

Join us at AirTrunk, the largest and most innovative data centre company in the Asia Pacific and Middle East (APME). As a technology leader, AirTrunk is dedicated to supporting the relentless growth of the region's digital future through state-of-the-art hyperscale data centres that cater to the world's most transformational companies. Our commitment to sustainability ensures we meet today's needs without compromising tomorrow.Since launching Australia's first and largest hyperscale data centres in 2017, we have rapidly expanded our footprint across the APME region, backed by prominent investors like Blackstone. This is only the beginning of our journey.Become a part of the A-Team at AirTrunk, where innovation and collaboration are at the heart of our operations.

Join our dynamic team as a Data Center IT Operator at NCS, where you will play a crucial role in ensuring the smooth operation of our data center facilities. Your responsibilities will include monitoring and maintaining data center infrastructure, troubleshooting hardware and software issues, and providing technical support to ensure optimal performance.

Thoughtworks Singapore is currently seeking applicants who possess the right to work in Singapore, specifically Singapore citizens or Singapore Permanent Residents (PR), due to the nature of our business.As a Lead Data Engineer at Thoughtworks, you will be at the forefront of developing innovative data architecture strategies that align with crucial business objectives, delivering comprehensive end-to-end data solutions. You may engage with new clients for in-depth technical assessments or comprehensive organizational evaluations, guiding them to uncover the transformative potential of data in addressing their most significant challenges. Your role will involve spearheading the design of technical solutions, possibly overseeing program inception to create new products. In addition to hands-on coding, you will lead a team to implement these solutions effectively.

Role Overview ncs3 is looking for a Presales Data Lead based in Singapore. This role focuses on connecting with potential clients to showcase and explain the value of our data solutions. The position sits at the intersection of technical expertise and client engagement, helping organizations understand how our data services can address their needs. What You Will Do Meet with prospective clients to discuss their data challenges and requirements Map client needs to ncs3’s data offerings, ensuring a strong fit Develop and deliver presentations that clearly communicate the benefits of our solutions Guide clients through the presales process, highlighting how our services can support their goals

Company OverviewFounded in 2017, the Terry Soot Management Group (TSMG) is a pioneering field data collection company that specializes in gathering data in environments where automation is unfeasible. Our dedicated teams are equipped to capture features, photographs, videos, audio recordings, and detailed scans, ensuring you have the insights needed for informed decision-making. With teams operating across Europe and North America, we are always ready to tackle new challenges.Role OverviewAs the Operations Team Lead, you will oversee a dynamic team of data collectors engaged in innovative projects utilizing advanced technology, including 360-degree cameras mounted on vehicles, backpacks, mobile devices, and drones. The data collected plays a crucial role in enhancing one of the world's most widely used online mapping services.Your responsibilities will include managing team logistics such as routes and schedules, monitoring expenses, and supporting Project and Program Managers with essential planning tasks. Our projects span multiple countries and involve remote teams from various parts of the globe.The ideal candidate will possess significant coordination and management experience, along with exceptional communication skills. We seek individuals who are responsible, organized, and exhibit a leadership style that fosters collaboration rather than a traditional authoritative approach.

Join our dynamic team at NCS as a Data Center IT Operator!If you are passionate about exceeding expectations, striving for excellence, and seamlessly integrating people with technology, we want to hear from you!Your responsibilities will include:Providing 24/7 operational support for Data Center (DC) activities during shifts.Managing the IT equipment hardware inventory within individual racks at the Data Center.Overseeing on-site activities such as site preparations, network cabling, electrical wiring, air-conditioning, power supply testing (including generators), and system maintenance.Coordinating preventive maintenance for downstream infrastructure, including UPS systems, water detection systems, fire suppression systems, PDUs, CCTV, and access control systems.Operating the Electronic Visitation Management System, ensuring timely and accurate updates for authorizations and access requests.Providing Remote Hand Support, including media management, visual inspections, rebooting devices, physical connections/disconnections of HDDs, network cable connectivity tests, and fiber SFP insertions.Handling media with integrity to ensure data security and usability for future use, including off-site storage.Monitoring Data Center facilities for optimal performance, including UPS, power, temperature control, humidity, and water detection sensors.Monitoring IT systems and network infrastructure for incidents.Escalating incidents as necessary, ensuring timely responses and appropriate resolution based on criticality and Service Level Agreements (SLAs).Managing escalations of high-impact system failures, tracking incidents until resolution.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and cutting-edge software empowers over 200,000 businesses worldwide, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions facilitate the management of everything from business accounts to payments, spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne, our team comprises over 2,000 of the most talented and innovative professionals in technology, spread across 26 offices globally. Valued at $8 billion and supported by renowned investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the future of global payments and financial solutions. If you're ready to engage in the most ambitious work of your career, we invite you to join us.Attributes We ValueAt Airwallex, we seek dynamic builders who possess an entrepreneurial spirit and a desire for genuine impact, rapid learning, and true ownership of their work. You will bring substantial expertise and sharp analytical skills, driven by our mission and operating principles. Your ability to move swiftly with sound judgment, coupled with a deep curiosity and a principle-based decision-making approach, will be crucial as you balance speed with thoroughness.You are collaborative and humble, adept at transforming innovative concepts into tangible products, with a strong track record of executing projects from start to finish. Utilizing AI to optimize efficiency and problem-solving is second nature to you. In this role, you will confront complex, high-impact challenges alongside exceptional team members, fostering your career as we revolutionize the global banking landscape. If this resonates with you, let’s create the future together.Role OverviewTo facilitate Airwallex's ongoing global growth and operational efficiency, we are searching for a skilled and highly motivated Data Operations Associate to join our Data Operations team in Singapore.In this position, you will oversee intricate data pipelines, reporting systems, and automation projects that bolster key global functions. Your contributions will be vital in designing scalable, reliable, and automation-centric data solutions, ensuring high data quality, operational efficacy, and regulatory compliance within a rapidly evolving fintech environment.

At PitchBook, a part of Morningstar, we are driven by our forward-thinking vision. Our commitment to innovation, growth, and self-investment enables us to unlock everyone's potential. Our collaborative spirit fosters an exciting, energetic, and enjoyable work environment.We provide extensive learning and mentorship programs that cultivate a culture of curiosity, inspiring us to discover new solutions and improve our processes. As we navigate a rapidly evolving industry, we embrace the challenges and uncertainties, excelling as we push our boundaries. We are unafraid to take risks, learn from our failures, and pursue excellence relentlessly.If you possess a positive attitude and a readiness to take initiative, PitchBook is the perfect place for you.About the Role:At PitchBook, we recognize that the Data Operations team is crucial in differentiating us from our competitors. We take great pride in delivering high-quality data to our clients, emphasizing accountability, collaboration, and receptiveness to feedback. Our team members are engaged, detail-oriented, and eager to learn and adapt as the industry evolves.Our esteemed reputation is a testament to our dedication to constructing the premier private market database, and we understand the significance of investing in our team from day one. That's why we offer specialized training and a mentorship program tailored to the unique needs of the Data Operations team.We celebrate the diverse perspectives, skills, and experiences our team members bring and understand the importance of cultivating trust and strong cross-functional partnerships. If you're seeking a challenging and rewarding opportunity to elevate your career, we welcome you to join us at PitchBook.