Join Aircall, a unicorn and AI-driven customer communications platform that empowers over 22,000 companies globally to optimize revenue, enhance issue resolution speed, and scale their customer-facing teams. We are transforming customer communications by integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.
Our growth is fueled by a fundamental principle: enabling teams to work smarter, not harder. With our AI Voice Agent automating routine calls, AI Assist simplifying post-call tasks, and AI Assist Pro offering real-time support, our teams can focus on delivering exceptional results. This translates to increased revenue, quicker resolutions, and teams growing with assurance.
Headquartered in Paris with a robust North American presence in Seattle, Aircall operates across major cities including Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our innovative product is beloved by customers, and we are rapidly scaling with the support of world-class investors, driven by cutting-edge AI advancements across our product suite.
At Aircall, you will be part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, characterized by impactful contributions, swift decision-making, and genuine growth.
Our Working Philosophy: We prioritize customer satisfaction, leverage data insights, and are committed to achieving significant outcomes. We value responsibility, continuous learning, and thoughtful agility. If you thrive in a collaborative and fast-paced environment where trust and impact are paramount, you will find your place with us.
About the Role: We are actively seeking a Database Engineer with a platform-oriented mindset to reinforce our Infrastructure department. In this position, you will not merely handle support tickets or adjust SQL queries; rather, you will act as a force multiplier and an facilitator, with a keen focus on reliability and scalability. Your mission will involve transforming your extensive database knowledge into tools and platforms that simplify database management and observability for our product engineers. You will create
About Aircall
Aircall is an innovative unicorn company that combines AI technology with customer communication solutions, enabling businesses to streamline their operations and enhance customer interactions. Our commitment to rapid growth and technological advancement positions us as a leader in the industry.