Data Scientist at Profound | New York City

At Profound, we are dedicated to empowering organizations to navigate and master their AI footprint. We are seeking innovative AI Strategists to engage in analytical tasks at the forefront of brand visibility within AI ecosystems.In this hands-on role, you will delve into extensive AI prompt data, assessing brand presence across platforms like ChatGPT, Perplexity, and Claude, while translating your insights into actionable, data-driven strategies.You will collaborate with our key accounts and liaise with senior stakeholders, providing technical expertise grounded in empirical data, shaping how businesses thrive in an AI-centric environment.

At Profound, we are dedicated to empowering businesses to navigate and manage their AI footprint effectively. We are currently seeking a Senior AI Strategist who will engage in hands-on analytical work, directly influencing how brands are represented within AI systems.In this role, you will delve into extensive AI prompt data, assessing brand visibility across platforms such as ChatGPT, Perplexity, and Claude. Your insights will be transformed into actionable, data-driven recommendations to enhance our clients' AI strategies.This position provides the opportunity to collaborate with high-profile clients and work alongside senior internal stakeholders. The work is intricate, data-driven, and vital in today's AI-centric business landscape.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As an Engagement Associate, you will work closely with the Engagement Management team to meet customer needs, stimulate adoption, and promote impactful results through specialized support and initiatives. Your role will involve guiding customers through the evolving landscape of search, sharing best practices and actionable strategies to enhance their AI visibility using the Profound platform.Key ResponsibilitiesAssist the Engagement Management team by organizing daily customer meetings, preparing necessary materials, tracking action items, and supporting strategic initiatives.Conduct regular strategic AEO audits that provide essential insights, performance metrics, and tailored recommendations for clients ranging from startups to enterprises.Acquire a thorough understanding of customer goals and their wider marketing landscape.Manage multiple customer engagements effectively to minimize risks associated with stakeholder changes, and oversee customer Slack channels to ensure prompt responses to all inquiries.Collaborate cross-functionally with Sales, Product, and Engineering teams to enhance customer implementation processes and resolve any technical issues.Who We SeekA self-motivated individual with a strong drive to achieve ambitious goals.A strategic thinker who excels at solving complex problems.A dedicated professional ready to engage in hard work.A resilient individual comfortable with high-volume interactions in fast-paced environments.An enthusiastic learner who is open to feedback and committed to continuous improvement.Bonus: Experience or aspirations towards becoming an Engagement Manager.Work EnvironmentThis position is on-site at our Union Square office in NYC, tailored for innovators who thrive on speed, iteration, and significant impact.The expected base salary for this role is $80,000 prior to commission, with an on-target earnings estimate of $115,000. Profound's comprehensive compensation package is designed to be competitive, including base salary, equity, and a full suite of benefits and perks. Final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruiting team will provide further details regarding the complete compensation package.

At Profound, we are dedicated to empowering organizations to effectively navigate and manage their AI presence. We are currently seeking a skilled Data Engineer to lead the development and enhancement of our data platform. In this role, you will be responsible for maintaining and optimizing our data pipelines, crafting innovative data ingestion processes, and addressing the data requirements of our product, data science, and go-to-market teams.This position is an excellent opportunity for individuals who thrive in working with cutting-edge data tools, enhancing system performance and reliability, and laying the groundwork for machine learning-driven functionalities.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As the Chief of Staff, you will serve as a pivotal force for our leadership team, enhancing alignment, driving execution, and leveraging opportunities throughout the organization. This position is ideal for a proactive individual with a strong sense of ownership, who excels in uncertain environments and understands how to generate value autonomously. You will find no task too large or too small in this dynamic role.Your ResponsibilitiesCollaborate closely with the CEO and leadership team to prioritize, implement, and monitor progress on key strategic initiatives that significantly impact the organization.Enhance decision-making processes, oversee leadership schedules, and ensure commitments are fulfilled to maximize leadership efficiency.Engage cross-functionally with Product, Engineering, Growth, and Customer Success teams to bridge gaps, accelerate advancements, and uncover new prospects.Cultivate trust and alignment across teams to foster collaboration without relying on formal reporting structures.Take the lead on ambiguous, high-priority initiatives such as establishing new processes, addressing operational challenges, or exploring innovative growth strategies.Provide strategic insights, surface valuable information, and assist in shaping the future trajectory of Profound.Your ProfileA driven and high-agency operator, ambitious and proactive, identifying and addressing gaps without waiting for permission.A seasoned leader with experience as a product manager, founder, or early-stage operator, responsible for outcomes across the board.A collaborative leader adept at influencing and achieving alignment across teams without formal authority.Strategically minded and detail-oriented, comfortable with both high-level thinking and execution details, with a willingness to tackle any task.Resilient and resourceful, thriving in uncertainty, quickly adapting, and favoring action.LocationThis is an on-site position located in our Union Square, NYC office, designed for individuals who excel in a fast-paced, iterative environment and seek to make a significant impact.The anticipated base salary for this role ranges from $150,000 to $200,000. Profound offers a competitive total compensation package that includes base salary, equity, and a comprehensive range of benefits and perks. Final compensation will be influenced by various factors such as experience and skill level.

At Profound, we are dedicated to empowering companies in navigating and managing their AI influence. As an Operations Associate, you will play a pivotal role in ensuring the seamless operation of our daily activities, enabling our team to accelerate progress, maintain organization, and support our scaling efforts as we expand.This position is ideal for a versatile individual who thrives in a dynamic environment, enjoys problem-solving, and wishes to gain insight into all aspects of a rapidly growing startup—from human resources to financial management to operational logistics.

At Profound, we are dedicated to empowering organizations to comprehend and manage their AI landscape effectively. We are seeking a talented Software Engineer for our Data Platform team to architect, develop, and enhance the infrastructure that drives data initiatives across our organization.In this role, you will design scalable platforms and create tools and frameworks that support data scientists, analytics engineers, and machine learning engineers. You'll be instrumental in laying the groundwork for analytics, experimentation, and machine learning-driven features. This is an exciting opportunity for individuals who thrive on constructing resilient systems, tackling intricate technical challenges, and enabling teams through superior platform design.Key ResponsibilitiesDesign and develop platform infrastructure that caters to the needs of machine learning, analytics, and software engineers, along with data scientists throughout the organization.Create tools and frameworks for data ingestion, transformation, quality assurance, and observability.Architect robust and scalable systems utilizing technologies such as Snowflake, Clickhouse, AWS, dbt, and Dagster.Implement governance, access control, and data quality systems that grow alongside the organization.Facilitate MLOps by establishing infrastructure to support model development and deployment.Lead technical discussions regarding platform architecture, tool selection, and data management practices.Collaborate effectively with product, engineering, and data teams to identify needs and deliver impactful solutions.

Join Profound as a Product Manager where you will be instrumental in driving innovative product solutions that meet the evolving needs of our customers. In this role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap. You will analyze market trends and user feedback to enhance product features and ensure successful product launches.

At Profound, we are dedicated to empowering organizations to navigate and optimize their AI presence. As a Sales Development Representative, you'll play a pivotal role in our expansion strategy, spearheading outbound prospecting efforts, securing high-caliber meetings, and influencing Profound's engagement with prospective clients. You will collaborate closely with our Sales and Marketing teams to execute carefully crafted and impactful outbound campaigns, shaping the initial interactions companies have with us in an ever-evolving AI landscape. This role transcends the traditional SDR responsibilities.Key ResponsibilitiesLead outbound strategies by identifying and connecting with high-potential prospects within targeted industries.Implement personalized and structured outreach campaigns to cultivate qualified meetings and build a robust sales pipeline.Oversee high-volume outreach initiatives with precision, ensuring quality, consistent messaging, and timely follow-ups.Work in tandem with Sales and Marketing teams to refine targeting strategies, messaging, and market entry experiments.Contribute to the development of outbound playbooks and prospecting strategies as the team grows.Ideal CandidateA smart, driven, and self-motivated individual with a passion for cold outreach and sales development.Receptive to coaching and feedback, with a desire to continuously improve your sales approach.Skilled at managing high-volume, quality interactions and resilient against rejection.Detail-oriented, with a thoughtful approach to personalizing outreach that makes prospects feel genuinely valued.Eager to learn about the complete sales process and aspire to transition into an Account Executive role over time.Work EnvironmentThis position is on-site at our Union Square office in New York City, ideal for individuals who thrive in a fast-paced environment focused on innovation and impactful results.The expected base salary for this role is $80,000, with a potential total compensation of $115,000 based on performance. Profound offers a competitive compensation package that includes base salary, equity options, and a comprehensive range of benefits. The final compensation will be determined during the interview process based on your skills, experience, and qualifications. Our recruitment team will provide further details regarding the full compensation package as you progress through the hiring stages.

At Profound, we are committed to empowering businesses to effectively understand and manage their AI landscape. As a Forward Deployed Engineer, you will serve as a pivotal technical liaison between our engineering team and our prestigious Fortune 500 clientele. Your role will blend extensive engineering know-how with outstanding communication skills to ensure our clients successfully integrate and derive maximum value from our innovative platform.In this position, you will be responsible for writing production-grade code, architecting tailored integrations, and tackling intricate technical challenges while engaging with clients. You'll be presenting to CTOs and translating technical requirements between engineering and executive teams. This is a dynamic role for a full-stack engineer who thrives on direct customer interaction.Your Key ResponsibilitiesDesign and implement custom integrations linking Profound’s platform with enterprise systems.Develop production-quality features using TypeScript, Python, and Next.js tailored to client specifications.Architect robust solutions that accommodate enterprise-scale data volumes and stringent security protocols.Troubleshoot complex issues that span client infrastructure and Profound systems.Enhance performance for clients managing millions of queries daily.Facilitate technical discussions with client engineering teams and C-suite executives.Participate in client meetings to gather requirements and convert them into actionable technical solutions.Present technical architectures and implementation strategies to varied audiences.Cultivate trusted relationships with technical leaders in Fortune 500 companies.Conduct technical workshops and training for client teams.Identify trends in client needs and collaborate with Product to create scalable solutions.Contribute insights to core product development based on field experiences.Develop reusable components and libraries for consistent integration patterns.Document technical solutions and craft implementation guides.Shape the product roadmap using direct customer feedback.Lead enterprise proofs of concept that pave the way for multi-million dollar contracts.Design data pipelines that integrate with client BI tools and data warehouses.Create customized dashboards and reporting solutions for executive stakeholders.

About the RoleAt Stack AI, we are committed to democratizing access to advanced AI technologies, empowering individuals and organizations to create AI-driven applications that generate substantial real-world impact. As one of our pioneering AI Strategists, you will collaborate directly with clients to conceptualize, implement, and expand AI workflows that revolutionize their business operations.In this multifaceted role, you will take on the responsibilities of a consultant, product strategist, and operations expert. Your work will involve engaging with senior executives to establish AI strategies, partnering with technical teams to deliver effective solutions, and guiding organizations through the processes of adoption and change management. Additionally, you will gather valuable customer insights to influence Stack AI’s product development, contributing to a platform utilized by hundreds of large enterprises worldwide.This position is perfect for someone who excels in navigating uncertainty, enjoys the fusion of strategic thinking and execution, and is enthusiastic about shaping the AI transformation journey for both our clients and Stack AI.Key ResponsibilitiesExecutive Engagement: Collaborate with business leaders and tech teams to identify high-impact AI opportunities and establish success metrics.End-to-End Ownership: Oversee client engagements from initial concept to final delivery, ensuring sustainable adoption and quantifiable business results.AI Strategy & Value Discovery: Uncover potential AI applications that can yield ROI, enhance efficiency, and provide a competitive edge.Customer Enablement: Equip and empower client teams to develop and refine AI workflows using Stack AI’s no-code platform.Change Management: Facilitate onboarding and adoption, ensuring that solutions are integrated into customers’ daily operations.Product Feedback Loop: Serve as the customer advocate, providing insights and patterns that shape our product roadmap.Thought Leadership: Contribute to best practices, case studies, and playbooks that enhance Stack AI’s influence across various sectors.QualificationsCustomer-Centric Mindset: Strong empathy for users, capable of bridging the gap between technical solutions and business value.Strategic Communication: Proficient in engaging both technical stakeholders and senior executives, effectively translating complex concepts.Enterprise & Startup Experience: Experience working in both large corporate environments and dynamic startup settings, adaptable to diverse organizational cultures.

At Profound, we are dedicated to empowering businesses with the knowledge and control necessary to navigate their AI presence effectively. As an Account Manager, you will collaborate closely with our Sales, Product, and Engineering teams to meet customer requirements, boost platform adoption, and drive impactful results through strategic consultations, success planning, and dedicated support.In this role, you will act as a trusted advisor, guiding clients through the evolving landscape of AI and search technologies. You will share valuable insights, best practices, and actionable strategies that will elevate their AI visibility and help them make informed decisions using the Profound platform.Key ResponsibilitiesManage a portfolio of 40 to 50 accounts, ensuring renewal and expansion revenue goals are met.Work alongside the Engagement Management team to oversee the customer lifecycle from onboarding through to renewal, identifying opportunities to enhance product adoption and value.Gain a comprehensive understanding of each customer's objectives, workflows, and organizational structure to position Profound as an essential partner.Create organizational maps of customer deployments to strengthen relationships and maximize impact.Develop and maintain a pipeline of renewals, cross-sells, and upsells to achieve monthly and quarterly revenue targets.Lead commercial discussions, including executive business reviews and negotiations for multi-product renewals and upsells.Utilize CRM data and pipeline management best practices to forecast accurately, ensuring transparency and accountability.Collaborate across departments with Product, Engineering, and Engagement Managers to provide a seamless customer experience and uncover insights that promote adoption.

At profound, we are dedicated to empowering organizations with the insights and control they need over their AI presence. We are seeking a proactive Security Engineer to spearhead the security framework of our platform, infrastructure, and corporate environment. You will collaborate closely with our Engineering and Operations teams to establish and uphold security controls, compliance procedures, and threat mitigation strategies that safeguard customer data while facilitating our rapid expansion.This position is perfectly suited for an individual who perceives security as a catalyst for business growth, rather than an impediment, and who is passionate about constructing practical, scalable security systems from the ground up. As our inaugural dedicated security hire, you will play a pivotal role in shaping our strategies for access control, vulnerability management, compliance, and incident response as we grow.

Join the Future of Marketing at ScrunchScrunch is a dynamic, venture-backed startup dedicated to ushering brands into an AI-first era. Our mission is to empower people to harness the potential of large language models (LLMs) for meaningful information discovery and action.As traditional web search evolves, Scrunch is at the forefront, helping marketing teams redefine how their products are showcased on AI platforms like ChatGPT, Claude, and Gemini. This transformation signifies a monumental shift in marketing strategy, comparable to the internet's inception.With $26 million in funding from prominent investors including Mayfield Fund, Decibel, Homebrew, and GTM Capital, Scrunch has experienced rapid growth since its launch. Today, over 500 brands, including Fortune 500 companies like Lenovo and innovative startups like Clerk, rely on our platform.Your Role as an AI StrategistWe are seeking an AI Strategist to assist our enterprise clients in transforming Scrunch intelligence into actionable insights and frameworks. This individual contributor role emphasizes strategic thinking, analytical skills, and cross-functional collaboration.Key ResponsibilitiesStrategy & AlignmentDevelop and implement tailored AI Search strategies for clients.Identify challenges, prioritize opportunities, and translate Scrunch insights into operational strategies.Collaborate with Customer Success to conduct regular strategy reviews and alignment sessions.Intelligence & InsightsCreate and maintain dashboards to monitor AI Search KPIs, competitor activity, and structured content maturity.Provide ongoing insights regarding content performance, competitive trends, and shifts in LLM behavior.Convert Scrunch intelligence into clear, actionable recommendations based on customer personas and journeys.Conduct research on AI discovery, structured content, and evolving search intents.Optimization & EnablementFacilitate client workshops aimed at enhancing visibility across AI-powered search platforms (e.g., ChatGPT, Google SGE).

At Profound, we are dedicated to empowering businesses to understand and manage their AI presence effectively. We are seeking a passionate Technical Operations Engineer who will take charge of ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. In this role, you will collaborate closely with our Engineering and Operations teams to evolve our IT support from a reactive approach to a proactive, automated system that adapts to our rapid growth.This position is perfect for someone who views IT operations as a strategic asset that accelerates engineering productivity rather than merely a support function. You will be located in our Union Square office, working alongside team members both in-person and remotely across locations in San Francisco, London, and Buenos Aires.

Join Profound in our quest to empower businesses to effectively manage their AI landscape. As an AI and ML Engineer, you will be instrumental in the design, development, and deployment of advanced Natural Language Processing (NLP) and Large Language Model (LLM) systems. Your work will enhance classification, ranking, clustering, topic discovery, and content generation capabilities. You will oversee complete workflows from data acquisition to deployment, collaborating with cross-functional teams to transform genuine user interactions into impactful product features and content that enhances visibility, engagement, and conversion rates.ResponsibilitiesDevelop and implement scalable NLP models for classification, ranking, clustering, topic extraction, and summarization.Design end-to-end LLM workflows for generating contextually relevant content, covering topic discovery, brief creation, outlines, drafts, revision cycles, and publish-ready assets.Create prompt and template libraries that align with brand voice for various formats, including blogs, landing pages, help documentation, and advertisements, ensuring evidence-based generation and citation retrieval.Establish evaluation frameworks for generated content, focusing on factual accuracy, coverage, tone, safety, and originality, using rubric-based evaluations and human-in-the-loop reviews.Monitor content performance across SEO and AEO metrics, engaging in experiments to enhance quality, reduce costs, and minimize latency.Transform extensive text datasets into production-ready features and signals that provide valuable product insights.Collaborate with engineering teams to instrument events, maintain data pipelines, and ensure high data quality and observability.Work closely with product, data, and go-to-market teams to define success metrics and conduct experiments that positively influence customer-facing KPIs.QualificationsDemonstrated experience in deploying machine learning systems at scale, particularly with large textual datasets.Practical experience in developing LLM content systems, including prompting, templating, retrieval-augmented generation, guardrails, and evaluation mechanisms.Proficiency in SQL and strong skills in Python alongside modern machine learning tools.In-depth understanding of machine learning quality metrics, capable of designing both offline and online evaluations and monitoring systems.Creative problem solver, capable of innovating when standard solutions do not meet requirements.Experience in cross-functional, high-performance teams, effectively contributing to diverse projects.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As a Solutions Consultant, you will play a pivotal role at the intersection of sales, product, and customer success. Your primary focus will be to guide enterprise prospects and customers in recognizing the value of Profound’s innovative platform and its customization to meet their specific needs. You will take ownership of the technical and strategic aspects of the pre-sales process, translating customer objectives into scalable solutions that yield measurable results.Key ResponsibilitiesCollaborate closely with the Sales team to facilitate discovery calls, product demonstrations, and RFP responses, effectively communicating Profound’s technical strengths and strategic advantages to enterprise clients.Lead the design of customized solutions by aligning customer use cases with platform features, integrations, and data models to ensure optimal compatibility.Deliver impactful product demonstrations that illustrate how Profound enhances brand visibility across AI-driven platforms.Work in tandem with Product and Engineering teams to define the scope of custom implementations, integrations, and data requirements for strategic accounts.Develop and enhance proof-of-concept engagements to showcase ROI and expedite deal closures.Create and maintain comprehensive technical documentation, solution playbooks, and demo environments to support scalability and repeatability.Act as a trusted advisor to customers and internal teams, bridging technical insights with marketing and AI strategies.Collect market and customer feedback to inform product roadmap priorities and enable market entry strategies.

At Profound, we are dedicated to empowering organizations to effectively navigate and manage their AI presence. We are seeking enthusiastic AI Strategists to engage in practical, analytical tasks that shape how brands are represented in AI systems.In this hands-on role, you will delve into extensive AI prompt data to evaluate brand visibility across popular platforms such as ChatGPT, Perplexity, and Claude, transforming your insights into actionable, data-driven recommendations.You will interact directly with some of Profound’s most significant accounts and collaborate closely with senior internal stakeholders. This position is technical, data-oriented, and integral to how businesses thrive in an AI-centric environment.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI footprint effectively. As the Sales Development Representative Manager, you will spearhead the development and guidance of our SDR team, who are pivotal to our outbound sales strategy. Your role will involve coaching, inspiring, and expanding a high-achieving team tasked with prospecting, booking meetings, and nurturing leads, ensuring our value proposition stands out in the dynamic AI industry.Your ResponsibilitiesLead, mentor, and cultivate a team of SDRs by providing structured coaching and accountabilityInitiate outbound efforts by pinpointing and engaging potential prospectsSupervise the implementation of tailored prospecting campaigns to secure meetingsManage extensive outreach processes while maintaining high-quality follow-upCollaborate with Sales and Marketing leaders to enhance targeting and messaging strategiesDevelop and implement best practices, playbooks, and performance metrics to elevate team efficacyYour ProfileA demonstrated leader with experience in managing or mentoring outbound sales or business development teamsIntelligent, tenacious, and self-driven with a proven track record in cold outreachHighly trainable and enthusiastic about coaching others, promoting a culture of ongoing learningCapable of handling high-volume interactions and resilient against rejectionMeticulous in personalizing outreach to ensure every prospect feels uniquely appreciatedWork EnvironmentThis is an on-site position located in our Union Square office in NYC, tailored for innovators who excel in a fast-paced, iterative environment with a focus on substantial impact.For this position, the anticipated base salary is between $140,000 and $170,000, excluding commission. Profound offers a competitive total compensation package including base salary, equity, and comprehensive benefits. The final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruitment team will provide detailed information about the complete compensation package and benefits as you progress through the hiring stages.