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Data Science Manager - Shopping Experience

InstacartCanada - Remote (ON, AB, BC, or NS Only)
Remote Full-time CA$192K/yr - CA$202.5K/yr

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Experience Level

Manager

Qualifications

We are looking for candidates who possess strong analytical skills, a passion for data-driven decision making, and the ability to lead and inspire a team. A proven track record in data science, experience in e-commerce or retail analytics, and expertise in statistical modeling and machine learning techniques are highly desirable. Excellent communication skills and the ability to work collaboratively in a cross-functional environment are also essential.

About the job

Join Us in Revolutionizing Grocery Shopping!

At Instacart, we believe in the power of food to bring people together. Our mission is to ensure that everyone has access to the food they love, while also making it easier for them to spend more time enjoying it with their families and friends. We see grocery delivery not just as a service, but as a complex and exciting opportunity to meet the diverse needs of our community. Our platform provides essential grocery and household goods, while also offering flexible earning opportunities for our Instacart Personal Shoppers.

Instacart has become a vital resource for millions, and we are expanding our team to continue driving our mission forward. If you’re ready to take on the challenge and make an impact, we’d love to have you at our table.

Flexibility at Instacart

We understand that there isn’t a one-size-fits-all approach to productivity. Our employees enjoy the freedom to choose their work environment—be it from home, at an office, or your favorite café—while staying connected through regular in-person events. Discover more about our flexible work approach.

Overview

As part of the Shopping Experience team within our Core Experience group, you will lead the end-to-end consumer journey with a single retailer, from the storefront and browsing experience, through search and item discovery, all the way to cart and checkout. Our goal is to create intuitive, data-driven experiences that help customers find what they love quickly and efficiently.

We are seeking a Data Science Manager to lead a team of talented data scientists and define the analytics and experimentation strategy across critical shopper interfaces, including storefront, browsing, search, cart, checkout, OSP, Family, Lists, and Meals/Health. In this dynamic, cross-functional role, you will collaborate closely with Product, Engineering, Design, and Operations teams to establish key metrics, enhance experiment design and outcomes, and provide insights that drive conversion, retention, and customer satisfaction, ultimately benefiting both our customers and retailer partners.

This is a fast-paced, evolving environment where priorities shift and complex trade-offs are made across various initiatives, including Enterprise, Lifecycle, Category Growth, and Foundations work. If you thrive in a hands-on role and are motivated by clarity and purpose, you will excel here.

About Instacart

Instacart is at the forefront of transforming the grocery industry, committed to making grocery shopping easier and more accessible for everyone. With a focus on community and customer service, we strive to provide a seamless shopping experience while supporting our dedicated Personal Shoppers.

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