Danish Customer Support Analyst in FinTech - Relocate to Sofia

Role Overview Experian is looking for a Business Support Analyst in Sofia to help drive business operations forward. This role centers on data analysis, insight generation, and supporting decision-making across the company. What You Will Do Analyze business data to uncover trends and opportunities Deliver actionable insights to stakeholders Support decision-making processes by preparing reports and summaries Work closely with teams from different departments to address business needs Who Will Succeed This position suits someone who enjoys working with data, communicates well with colleagues from various functions, and adapts easily to changing priorities.

Join our dynamic team at devexperts as a Business Analyst, where your analytical skills will drive impactful solutions in our client projects. You'll collaborate with cross-functional teams to gather requirements, analyze data, and recommend enhancements to optimize business processes. If you are passionate about utilizing data to inform strategic decisions and eager to work in a fast-paced environment, we would love to hear from you!

Main Responsibilities1. HR Process & Data EnablementEvaluate HR processes to pinpoint opportunities for AI and automation, coordinating with regional and local teams to gather requirements.Enhance data quality and integrity while documenting the data architecture within core HR systems.Establish robust data foundations necessary for maximizing AI utility.Define and uphold HR data governance rules and taxonomies.2. AI & Automation ImplementationAssess HR-related automation tools and agents released by vendors, overseeing testing and adoption as needed.Design and prototype use cases for HR AI applications.Collaborate closely with SBS HR to provide support for Tier-0/1 AI solutions.Facilitate integration of HR workflows across multiple systems.Conduct evaluations of build-vs-buy strategies for AI solutions.3. Collaboration & GovernanceServe as a liaison between HR, AI/Architecture, and IT departments.Ensure adherence to enterprise-level AI governance standards.Contribute to tracking the adoption of AI initiatives.Share reusable components and industry best practices with stakeholders.Qualifications & Experience5-10 years of experience in HR, business analysis, or digital transformation.In-depth understanding of HR processes and data management.Familiarity with low-code/no-code development platforms.Knowledge of workflow automation and conversational AI technologies.Mindset & Work EthicInquisitive, practical, and focused on delivering results.Ability to thrive in ambiguous situations.Strong collaborative abilities.A hybrid role bridging business and technology.InteractionsCollaboration with HR Centers of Excellence and HR Operations.Engagement with AI/Architecture and Central AI Teams.Coordination with IT and Shared Business Services.Interaction with vendors and technology platforms.

Join Experian as an Application Technology Support Analyst and be a vital part of our dynamic team in Sofia. In this role, you will leverage your technical expertise to provide exceptional support for our applications, ensuring optimal performance and user satisfaction. Collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance application functionality.

Join our dynamic team at tinqin as a Business Analyst fluent in French, where your insights will drive strategic decisions and enhance our operational effectiveness. You will be pivotal in analyzing data, interpreting trends, and presenting actionable recommendations to stakeholders.

Join the innovative team at Mercier Consultancy as a Spanish Speaking Business Support Consultant. In this pivotal role, you will provide exceptional support to our Spanish-speaking clientele, addressing a variety of business inquiries and service requests. Your proficiency in both Spanish and English will facilitate the development of strong client relationships, ensuring they receive accurate information and outstanding service.As a Business Support Consultant, you will connect with clients through multiple communication channels, guiding them through our services and effectively resolving their concerns. This position presents an exciting opportunity to thrive in a vibrant environment, where you will enhance your skills and contribute to our business support initiatives' success.

Role Overview Experian is hiring a Commercial Contract Analyst in Sofia. This role focuses on analyzing and managing commercial contracts to support business operations. The position involves working closely with different teams and stakeholders to review agreements, ensure compliance, and help improve contract terms where possible.

Join Cross Border Talents as a Social Media Content Review Analyst, where your role will help shape the online landscape. We are seeking native Swedish speakers to join our dynamic team in Sofia, Bulgaria.About Our Client:TELUS International Europe is a leader in the BPO sector in Bulgaria, employing nearly 50,000 team members across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and creative customer service support in over 50 languages to global clients. Our expertise extends to multilingual player support localization and testing services for the gaming industry.As a Social Media Content Review Analyst, your key responsibilities will include:Monitoring and addressing potentially violating content regularly.Conducting objective investigations into reported content while adhering to internal policies.Remaining well-informed about policy updates and changes.Identifying trends in reported content to enhance overall performance.

Our MissionAt Trading 212, we are committed to empowering individuals to accumulate wealth. We are transforming the landscape of trading and investment by developing outstanding products that resonate with our users. A culture rooted in excellence and rapid execution is fundamental to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the scale and trust we have established in a few short years.Trading 212 thrives on the dedication of passionate individuals who seek excellence and value their independence.We are seeking a Contracts Analyst to join our Global Legal team in Sofia, Bulgaria, and help us navigate our ongoing growth.Your ResponsibilitiesServe as the primary legal authority for commercial contract reviews across the organization.Draft, review, and negotiate a diverse array of contracts, including vendor agreements, intra-group agreements, NDAs, and partnership contracts.Oversee contract lifecycles, including renewals and terminations, ensuring timely and precise execution.Collaborate closely with internal stakeholders to collect necessary information and ensure cohesive contractual terms and execution.Ensure all contracting procedures comply with applicable legal regulations, internal policies, procedures, and governance standards.QualificationsStrong academic background in Law, with a sincere enthusiasm for contract law and its practical application within a business context.A minimum of 2 years of experience in a law firm or an in-house legal department.Ability to review and manage contracts across various jurisdictions governed by foreign laws.Self-motivated with a strong drive to deliver thorough, high-quality outcomes and exceptional attention to detail.A proactive and inquisitive approach to staying informed about legal and regulatory changes.Fluency in both Bulgarian and English (written and spoken).Preferred QualificationsExperience in a similar role within the financial services sector and in a global context.Proficiency in the German language.

Join our dynamic team at Louis Dreyfus Company as a GL, Closing & Reporting Analyst. In this pivotal role, you will be responsible for ensuring accurate financial reporting and assisting in the closing process. Your analytical skills will contribute to our commitment to excellence and innovation in the agricultural sector.

At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.

Role overview The Client Data Analyst at NielsenIQ in Sofia plays a key part in supporting business decisions through careful analysis of client data. This role involves close collaboration with colleagues across different departments to help maintain accurate data and high-quality reporting. What you will do Examine client datasets to find trends and patterns that inform business actions. Present insights in a clear, actionable way for both internal teams and external partners. Contribute to strategic planning efforts by supplying relevant data analysis. Work with cross-functional teams to uphold data integrity throughout reporting processes.

We are seeking a dynamic and driven Business Development Executive to join our team in Sofia. In this role, you will be instrumental in identifying new business opportunities, building relationships with potential clients, and contributing to our growth strategy. Your ability to analyze market trends and customer needs will be crucial in driving our sales efforts.The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional service. If you are ready to take your career to the next level and make a significant impact in a fast-paced environment, we want to hear from you!

Join our dynamic team at Fresha as a Business Development Manager. In this pivotal role, you will spearhead our efforts to expand our client base and enhance our market presence in Sofia. You will cultivate relationships with prospective partners and strategize to drive growth and profitability.

As a Digital Operations Analyst at Experian, you will play a vital role in enhancing our data management processes. Your analytical skills will contribute to optimizing operations and driving efficiencies across our digital platforms. You will collaborate with cross-functional teams to ensure that our data strategies align with business objectives, enabling us to deliver exceptional value to our clients.

We are seeking a skilled Data Extraction & Operations Analyst to join our dynamic team at NielsenIQ. In this role, you will be responsible for extracting, analyzing, and interpreting data to help drive operational excellence and strategic decision-making. Your expertise will contribute significantly to the efficiency and effectiveness of our processes.

Join Delivery Hero as a Finance and Controlling Analyst in Sofia, Bulgaria! We are looking for a motivated individual to support our finance team in analyzing and controlling financial performance. You will play a key role in budgeting, forecasting, and reporting, ensuring alignment with our strategic goals.

Join Atlean World, a pioneering HR SaaS consultancy, committed to fostering multicultural workplaces that reflect our global society. We excel in multilingual recruitment, ensuring that candidates experience a seamless and enjoyable journey.Your Next Job Awaits, Unbounded! We invite you to experience an exciting opportunity as a Risk & Compliance Content Analyst in Sofia, where you will be part of a vibrant team. Why this Role Will Propel Your Career:Live in Sofia while embracing diverse cultural experiences.Represent a renowned global brand in the Short-Form Video Platform and Viral Content Hub.Fast-track your career with unparalleled growth opportunities. Your Daily Responsibilities Will Include:Participating in training for a dynamic and innovative social media platform that allows users to create and share engaging short videos on trending topics.Become a:Problem-Solving ChampionProduct/Service Detective Key Qualifications for Success:Language Proficiency: Fluent in Polish and B2 level in English.Tech Enthusiast: A keen interest in the latest technologies.Analytical Thinker: Strong critical thinking skills.Decisive: Ability to make swift, objective decisions.Work Eligibility: Must be eligible to work in Bulgaria. Exclusive Benefits:Relocation Package Includes:Airport meet-and-greet.Airfare reimbursement.Accommodation for up to 21 days in a hotel or apartment.300 BGN gross accommodation allowance per month in addition to your salary.Make this Your Next Job Without Boundaries!

Join our dynamic team as a Service Data Analyst, a thrilling opportunity for a motivated candidate eager to immerse themselves in various facets of the warehousing and logistics sector. This role offers a chance to engage in customer account management while ensuring our data remains accurate and updated. The fast-paced environment demands exceptional attention to detail and quick decision-making.As part of a newly established team, you will play a vital role in migrating multiple finance and logistics back-office functions from a group firm. This role covers an array of disciplines, starting with data management and sorting, and evolving into a variety of interconnected tasks.Main Responsibilities:Data Management:Inputting and managing workflow data across multiple systems.Gathering and processing customer inputs.Report and Table Maintenance:Ensuring that tables are updated based on business requirements.Aligning reports with global reporting standards.Maintaining adherence to business rules and coordinating data across tables to prevent discrepancies.Project Support and Governance:Providing advice, training, and assistance with process implementation, querying, and audits.Developing and refining functional templates and process documentation.Contributing to new projects, migrations, and strategic implementations.Continuous Improvement:Enhancing function effectiveness through the identification of improvement areas and collaboration for problem resolution.Team Performance:Fostering a positive team atmosphere through proactive communication with stakeholders.Collaborating closely with the continuous improvement team and team leaders.Working in a coordinated fashion with team members to meet process objectives.Ensuring daily responsibilities are completed according to the agreed-upon schedule with your supervisor/manager.