Customer Support Specialist at Air Apps | London

About Air Apps Air Apps builds AI-powered tools for personal and entrepreneurial planning. Founded in Lisbon in 2018, the company now operates from offices in Lisbon and San Francisco. Air Apps has reached over 100 million downloads worldwide and remains self-funded. The team focuses on long-term goals, developing technology that makes a real difference in daily life. Role Overview: Systems Administrator The Systems Administrator manages and maintains Air Apps' corporate IT infrastructure. This includes device management, network security, access control, and IT support for employees. The goal: keep systems secure, efficient, and reliable so teams can work without interruption. The role also involves optimizing SaaS tools and ensuring users have seamless access to what they need. Key Responsibilities Oversee device management and user access Maintain network security and enforce security best practices Administer SaaS tools used across the organization Provide IT support to employees Collaborate with cross-functional teams to improve internal operations Location and Work Arrangement This is a fully onsite role based in the London Metropolitan Area office Air Apps is open to supporting relocation for the right candidate

About Air Apps Air Apps is a family-founded company focused on building the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP). Since starting in Lisbon, Portugal in 2018, the team has grown to include offices in Lisbon and San Francisco. The company remains self-funded and has reached over 100 million downloads worldwide. Air Apps aims for long-term impact, developing AI-driven tools that help people plan, work, and live better. Team members contribute to products designed to empower individuals and entrepreneurs globally. Role Overview: Financial Analyst The Financial Analyst works as part of the finance team, supporting data-driven decisions throughout the company. This position suits early-career finance professionals who want to grow in a technology-focused setting. The role involves close collaboration with senior finance staff and other departments. Key tasks include maintaining accounting records, assisting with financial reporting, managing bank transactions, and helping to improve financial processes. Working at Air Apps offers a close look at the financial operations behind a global product company. Location and Work Setup This is a fully onsite role based in the Lisbon office. Team members work closely with colleagues from various departments in a lively, collaborative setting. Relocation support is available. Main Responsibilities Assist with month-end closing activities and related reporting. Prepare regular and ad-hoc financial reports to support business decisions. Maintain accounting records, oversee bank transactions, and help with tax compliance. Collaborate with Product, Marketing, and Operations teams to gather data and connect financial insights to business goals. Help review and reconcile expense reports, bank statements, and accounts receivable/payable balances. Support monitoring of cash flow and cost analysis projects. Contribute to ongoing improvements and automation of financial processes and tools, including ERP and expense management systems.

About Air Apps Air Apps builds AI-powered tools to help people plan, work, and organize their lives. Founded by a family team in 2018 in Lisbon, the company now operates from both Lisbon and San Francisco. Air Apps remains self-funded and has reached over 100 million downloads worldwide. The team focuses on long-term goals, aiming to challenge what AI can do for real users. Their current mission is to create the first AI-driven Personal & Entrepreneurial Resource Planner (PRP). At Air Apps, each person helps shape products that support users around the globe. The company values progress, creativity, and practical solutions that improve daily life.

About Air Apps Air Apps was founded in 2018 by a family in Lisbon, Portugal. The company’s mission is to build the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP). With over 100 million downloads worldwide, Air Apps operates from offices in Lisbon and San Francisco. As a self-funded team, Air Apps focuses on developing AI-driven solutions that make a real difference in resource management for individuals across the globe. Role Overview: React Engineer The React Engineer will focus on building responsive and accessible user interfaces for web applications. This role involves close collaboration with designers, product managers, and backend engineers to turn wireframes and prototypes into polished, scalable front-end experiences. The goal is to deliver seamless and engaging interfaces that users enjoy. This posting is part of Air Apps’ effort to grow its talent pool ahead of the official job launch. Candidates will be contacted when the position becomes active. Work Environment Location: Fully onsite at the Lisbon office. Work closely with cross-functional teams in a collaborative setting. Relocation support is available. Key Responsibilities UI/UX Implementation: Develop high-quality, responsive interfaces that match design requirements and work well across browsers and devices. Frontend Technologies: Use modern JavaScript frameworks and libraries such as React, Vue.js, or Angular, along with HTML5, CSS3, and responsive design techniques to build and maintain code. Performance Optimization: Improve page load speed, rendering, and the overall user experience. Integration with APIs: Collaborate with backend teams to connect RESTful or GraphQL APIs, ensuring smooth data exchange between client and server. Accessibility and SEO: Follow best practices for accessibility (including WCAG standards) and search engine optimization to improve usability and reach.

About Air Apps Air Apps builds AI-powered tools for personal and entrepreneurial planning. Founded by a family in Lisbon in 2018, the company has grown to reach over 100 million downloads worldwide. Offices are located in Lisbon and San Francisco. Air Apps remains self-funded and values challenging established ways of working. Our Mission The team focuses on developing the Personal & Entrepreneurial Resource Planner (PRP), aiming to improve how people and organizations manage their resources. Air Apps seeks to create solutions that help users plan more effectively and make a real difference in daily life. Why Join Air Apps? Software Architects at Air Apps contribute to products that reach a global audience. Creativity and initiative shape the direction of new AI solutions. The company welcomes those ready to help transform resource management and leave a positive mark.

About Air Apps Air Apps develops AI-powered resource planning tools that help people organize their work and lives. Founded in Lisbon in 2018, the company has grown rapidly, reaching over 100 million downloads worldwide. Offices are located in Lisbon and San Francisco. The team focuses on building long-term, impactful solutions that use artificial intelligence to improve daily planning for individuals and organizations. Air Apps values creativity and encourages team members to shape products that make a difference. Role Overview: Data Engineer The Data Engineer will work onsite in Lisbon, collaborating with cross-functional teams to turn data into actionable insights. This role involves analyzing and interpreting data to improve product performance and support business decisions. Air Apps offers relocation support for those moving to Lisbon. What You Will Do Analyze user behavior, product performance, and business metrics to identify trends and opportunities. Build and maintain interactive dashboards and reports using tools such as Tableau, Looker, Power BI, or Google Data Studio. Collect, clean, and organize large datasets to ensure data quality and usability. Define and monitor KPIs for marketing, product, and business performance. Use SQL, Python, or R for data extraction, analysis, and manipulation. Work closely with product managers, engineers, and marketing to deliver insights that guide decisions. Conduct A/B testing and analyze experiments to support product improvements. What We Look For Strong analytical skills and a data-driven approach to problem solving. Experience with data visualization tools (Tableau, Looker, Power BI, or Google Data Studio). Proficiency in SQL, Python, or R. Ability to communicate insights clearly to technical and non-technical teams. Location This is a fully onsite position based in Lisbon. Relocation assistance is available.

Air Apps builds AI-powered tools for personal and entrepreneurial resource planning. Founded in Lisbon in 2018, the company has grown to San Francisco and reached over 100 million downloads worldwide. The team focuses on developing solutions that help people manage resources more effectively. Air Apps is looking for an SEO Specialist to help increase organic search visibility for its apps and websites. This role works closely with marketing, product, and development teams to design and execute SEO strategies that support growth. What You Will Do Improve search engine rankings and organic traffic for Air Apps’ digital products Work with cross-functional teams to implement SEO best practices Contribute to projects that shape how people use resource management tools Location and Work Setup This is a fully onsite position based at the Lisbon office Relocation support is available for those moving to Lisbon Join a team committed to redefining resource management through AI-driven solutions.

About Air Apps Air Apps is a family-founded company focused on building the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP). Since starting in Lisbon, Portugal in 2018, and expanding to San Francisco, the team has reached over 100 million downloads worldwide. Air Apps remains self-funded and committed to long-term product vision. What Drives Us We set ambitious goals and challenge conventional approaches to resource planning. Our team thrives on pushing the boundaries of AI to deliver products that make a real difference for users globally. Role Overview: Creative Product Designer As a Product Designer at Air Apps, creativity and problem-solving meet at the intersection of technology and design. This role focuses on building intuitive, engaging experiences for both mobile (iOS and Android) and web platforms. Working closely with Product Management, Engineering, and User Research, the Product Designer translates complex requirements into clear, user-centered solutions. Storytelling and a strong sense of design are key to developing consistent and scalable products that appeal to a broad user base. Location and Work Arrangement Based fully onsite in Lisbon, Portugal Relocation support is available for candidates Collaboration Product Designers at Air Apps work alongside cross-functional teams, shaping products that empower users and help redefine resource management.

About Air Apps Air Apps began in 2018 as a family-founded company in Lisbon, Portugal. The team is focused on building the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP). With more than 100 million downloads worldwide, Air Apps aims to transform how people plan, work, and live. The company values creativity and challenges conventional thinking to deliver AI-driven solutions that make a real difference. Team members play a direct role in shaping products that empower users globally. Role Overview: User Acquisition Specialist The User Acquisition Specialist (Performance Marketing) will drive user growth and retention through a mix of acquisition channels, including paid advertising, affiliate programs, influencer partnerships, and organic strategies. This role uses data analytics and performance marketing techniques to optimize spend, lower acquisition costs, and support business goals. Location: This is a fully onsite role in the Lisbon office. Relocation support is available for those moving to Lisbon. What You Will Do Strategic Planning: Develop and execute user acquisition strategies across paid search, social media, display ads, influencer marketing, and referral programs. Campaign Management: Launch, manage, and refine advertising campaigns to maximize ROI, handling budgets, bids, and targeting. Analytics & Reporting: Track and report on key metrics such as CPI, CPA, and LTV using analytics tools, sharing insights with stakeholders. Experimentation: Test new channels, creatives, and messaging to uncover growth opportunities. Cross-Functional Collaboration: Work closely with Product, Analytics, and Creative teams to align acquisition efforts with product launches, feature updates, and seasonal campaigns.

About Air Apps Air Apps builds AI-powered tools that help people plan, work, and live better. Founded in 2018 by a family with a clear vision, the company launched in Lisbon and now operates in both Lisbon and San Francisco. Over 100 million users have downloaded Air Apps products worldwide. The company remains self-funded and focused on long-term impact. Air Apps is dedicated to pushing the boundaries of AI solutions that make a real difference in daily life. Team members help shape products that empower users across the globe. Community Manager Role The Community Manager will nurture and grow the Air Apps user community across forums, social media, and user groups. This role centers on building a welcoming, inclusive environment and sparking engaging conversations. Creativity and strong communication skills are essential for developing new ways to connect users and encourage enthusiasm for the brand. Daily work will involve collaborating with teams across the company to enhance user experience, strengthen brand loyalty, and expand the reach of the community. Location and Work Environment This is a fully onsite position based in the Lisbon office. Collaboration with cross-functional teams is a key part of the role. The company is open to supporting relocation for the right candidate.

Air Apps builds technology to help people plan, work, and live better. Founded in Lisbon in 2018 and still family-led, the company has grown to San Francisco and now London, remaining self-funded and reaching over 100 million downloads. Every day, teams at Air Apps challenge assumptions and develop AI-powered products that make a difference for users worldwide. The company values creativity and aims to improve how resources are managed and lives are impacted. Role Overview The Site Reliability Engineer (SRE) will focus on keeping Air Apps systems reliable, available, and scalable. This role connects software development and operations, using automation, monitoring, and performance tuning to reduce downtime and strengthen system resilience. This is a fully onsite position based in the London Metropolitan Area. Air Apps will consider relocation support for the right candidate. The SRE will work closely with cross-functional teams in a busy office setting. What You Will Do Design and implement systems that are scalable, reliable, and fault-tolerant across cloud platforms. Develop and maintain observability tools for monitoring, logging, and alerting (such as Prometheus, Grafana, Datadog, ELK). Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code tools like Terraform or CloudFormation. Improve system performance, scalability, and incident response processes to maximize uptime. Work with development and DevOps teams to strengthen system designs for reliability. Conduct root cause analysis and implement steps to prevent future failures. Design and maintain strategies for load balancing, failover, and disaster recovery to ensure high availability.

About Air Apps Air Apps is a family-founded company focused on building the world’s first AI-driven Personal & Entrepreneurial Resource Planner (PRP). Since starting in Lisbon, Portugal in 2018, and expanding to San Francisco, the team has grown their self-funded business to over 100 million downloads worldwide. The company’s mission centers on challenging traditional approaches and expanding the reach of AI solutions that genuinely improve daily life. Employees play a direct role in shaping products that help users plan, work, and live better. Role Overview The Quality Assurance Analyst will help ensure the reliability, quality, and usability of Air Apps’ mobile and web products. This position is fully onsite at the Lisbon office and involves close collaboration with product managers, developers, and designers. Air Apps offers relocation support for those moving to Lisbon. The team values structured testing, thorough documentation, and a collaborative approach to improving product quality. What You Will Do Run smoke and regression tests to verify new releases and updates. Carry out manual test cases for both web and mobile applications. Identify, document, and report bugs clearly and accurately. Work with developers and product teams to assist in bug triage. Use test management tools such as TestRail, Zephyr, or Xray to organize and track test cases. Log issues and monitor progress using project management tools like Jira or Asana. Test functionality across a range of browsers and mobile devices. Apply basic browser developer tools for inspecting elements, monitoring requests, and troubleshooting. Help improve QA processes and maintain clear documentation standards. Location This is a fully onsite role based in Lisbon. Relocation assistance is available.

About Air Apps Air Apps began in 2018 as a family-founded company in Lisbon, Portugal. The team focuses on building AI-powered tools that help people and entrepreneurs manage their resources more efficiently. Their Personal & Entrepreneurial Resource Planner (PRP) has reached over 100 million downloads worldwide, all through a self-funded approach. The company values creativity and challenges conventional thinking, aiming to deliver AI-driven solutions that make a real impact. Every team member’s ideas contribute to products that empower users around the globe. Frontend Web Developer Role The Frontend Web Developer will help design, build, and optimize user interfaces for Air Apps’ AI-powered platform. This role works closely with designers, product managers, and back-end developers to create web experiences that are both visually appealing and high performing, reaching millions of users. Location Details This is a fully onsite position based in the Lisbon office. Relocation support is available for those moving to Lisbon.

About Air Apps Air Apps creates thoughtfully designed mobile applications that help users stay productive and connected. With over 100 million downloads and a portfolio of top-rated productivity and utility apps, the team blends creativity, data, and engineering to shape the future of mobile technology. The company, headquartered in Lisbon, values innovation, ownership, and meaningful work. Every day, Air Apps builds tools that inspire and support millions of people worldwide. Role Overview Air Apps is hiring a Creative Social Media Specialist to join the Lisbon office full-time. This role focuses on developing and sharing compelling content across social platforms, strengthening both company and product brands. The position works closely with Marketing, Product, and Design teams to create posts that spark engagement and grow community loyalty. This is a fully onsite role based in Lisbon. Air Apps offers relocation support for those moving to join the team. What You Will Do Create, write, and publish original content for platforms such as Instagram, TikTok, LinkedIn, and others. Manage posting calendars for both corporate and product-focused pages. Engage with followers by writing thoughtful comments, starting conversations, and responding to interactions to build community. Collaborate with internal teams to ensure social media aligns with product launches, recruitment, and other initiatives. Review analytics and engagement data to adjust and improve content strategies. Keep up with current trends, language, and best practices in social media to keep content fresh and relevant. What We Look For 1–3 years of experience in social media management, digital content writing, or online community engagement. Strong writing skills with the ability to produce clear, concise, and engaging content.

Join Us in Advancing European Hypersonic Technology At Hypersonica, we are at the forefront of revolutionizing defense technology in Europe. Our mission is to provide unparalleled speed, resilience, and technological independence, setting new benchmarks in the industry. As part of our elite, compact team, you'll tackle significant challenges and deliver solutions rapidly. In the role of IT Systems Administrator, you will not find yourself in a conventional position. Instead, you'll enter a talent-rich atmosphere where every team member has the opportunity to influence the company's trajectory. We believe in recruiting a select group of extraordinary individuals with extensive technical expertise, sound judgment, and the ability to work independently. We prioritize talent over rigid job descriptions. While this position addresses a critical business requirement, its evolution will be determined by your unique skills and contributions. If you have the knack for achieving what others deem impossible or possess a distinctive skill set that defies traditional roles, we want to connect with you. Your efforts here will play a direct role in fostering Europe’s technological self-sufficiency.

airapps seeks an ASO Specialist to help boost the visibility of its mobile applications in major app stores. This position is based in the London Metropolitan Area. Role overview The main focus is on optimizing app store listings to improve discoverability and support user acquisition. The ASO Specialist will work on strategies to enhance app performance within app stores, aiming for higher rankings and increased downloads. Key responsibilities Optimize app store presence to improve visibility Support user acquisition by refining app listings Monitor and analyze app performance in app stores Location This role is located in the London Metropolitan Area.

Why Join the Technology Team at loveholidays?At loveholidays, we are united in our quest to revolutionize travel. Our goal is to provide customers with unmatched choices, effortless planning, and exceptional value for their next holiday. Our passionate team acts as personal holiday advisors, ensuring every getaway is seamless and enjoyable.Our technology framework is at the heart of our ambition to lead the global packaged holiday market. We are committed to driving innovation and ensuring technical excellence to safeguard our future. Our systems handle a vast number of holiday offers daily, deploying over a thousand times each month and managing thousands of requests every second. Here, you will have the opportunity to accelerate your professional development by tackling complex challenges and expanding your expertise.Join us as we shape the future and take ownership of your success while working towards shared objectives. We actively engage in discussions about technology and adhere to our core technology principles that have guided our growth. With ambitious plans for expansion across Europe, we are on the lookout for the brightest minds and the latest technologies to help us succeed.About Our Team:Our dedicated technical team currently consists of five members, including the Senior Business IT Manager, two Senior System Administrators, and a System Administrator. As the third Senior System Administrator, you will play a pivotal role in providing support to our 400 staff at our Hammersmith headquarters, while also offering assistance to our Dusseldorf office and our two outsourced call centers in India and South Africa.Your Impact:In the role of Senior System Administrator, reporting to the Senior Business IT Manager, you will oversee the strategic and operational support essential for the seamless functioning of our IT systems across all regions. You will serve as a critical escalation point for both internal teams and external partners.Your Daily Responsibilities:Administer and support a large, multi-platform environment including Google Workspace and more.

Role Overview HTB Group is looking for an IT Support Systems Administrator in London. This role focuses on keeping IT systems and infrastructure running smoothly. The position involves troubleshooting technical issues, supporting staff, and working to maintain strong system performance. What You Will Do Resolve technical problems as they arise Provide IT support to employees across the company Monitor and maintain system performance Work with other teams to implement solutions that strengthen IT operations Location Based in London, England, United Kingdom.

Join one of the largest retail companies in the UK as a Database Administrator. This role is critical in managing and optimizing our databases to support business operations and enhance data accessibility. As part of our dynamic team, you will play a pivotal role in ensuring data integrity and security, along with implementing best practices in database management.