Customer Support Representative – Phone Support

Join Veeva Systems Inc. as an IT Application Support Analyst and play a pivotal role in ensuring our software applications run smoothly and efficiently. In this dynamic position, you will be responsible for troubleshooting software issues, providing technical support to end-users, and collaborating with various teams to enhance application performance.

We are seeking a skilled Business Analyst to join our team at AYR Global IT Solutions. This role involves collaboration with the Department of Developmental Disabilities (DODD) and may require travel between the DODD central office and various County Board locations across Ohio. Please note that travel expenses will be included in the billed rate for this engagement. Candidates are expected to log travel time along with hours worked. For example, if you work 6 hours and travel 4 hours total (2 hours each way), you will log a total of 10 hours. Work will primarily take place in the Columbus area.

At Accenture Federal Services, we strive to empower the US federal government to enhance national security and improve the quality of life for citizens. Our dedicated team of over 13,000 professionals collaborates with defense, national security, public safety, civilian, and military health organizations, leveraging technology and innovation to achieve exceptional results. As a member of Accenture Federal Services, a proud part of the global Accenture family, you'll be welcomed into a community recognized as one of Glassdoor's Top 100 Best Places to Work. We foster an inclusive environment where you can grow, learn, and thrive through practical experiences, certifications, and industry training. Join us in driving meaningful change that advances missions and government initiatives! We are currently seeking a skilled Application Developer to join our team in Columbus, OH. In this role, you will oversee project milestones and dependencies across various stakeholders, ensuring clarity in accountabilities and understanding of impacts while meeting schedule, budget, and quality commitments. You will also support standard management reporting processes and metrics throughout the delivery or product organization.

Are you passionate about technology and customer service? Join us at 360itprofessionals1 as a Help Desk Analyst! In this role, you will provide essential support to our clients, assisting them with technical issues and ensuring their systems run smoothly.Your responsibilities will include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and documenting issues and resolutions. If you enjoy working in a collaborative environment and have a knack for problem-solving, we want to hear from you!

Are you passionate about making a difference? If you don't find a position that perfectly aligns with your skills and aspirations at Pelotonia, we encourage you to reach out! Share your enthusiasm for joining our team and how you can contribute to our mission. We are continually on the lookout for talented individuals who can help us advance our cause!

Join our dynamic team at eproinc as an Oracle Applications Database Administrator (DBA). In this role, you will be responsible for the management and maintenance of Oracle applications, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to support the development and deployment of database solutions that meet our clients' needs.As an Oracle Apps DBA, you will utilize your expertise to troubleshoot and resolve issues, perform regular backups, and implement security measures to protect sensitive data. Your contributions will play a crucial role in enhancing our database systems and supporting our business objectives.

Join our team at 360itprofessionals1 as a Junior Help Desk Analyst in Columbus, Ohio. We are seeking a motivated individual who is eager to learn and provide exceptional support to our clients. In this role, you will help troubleshoot technical issues, assist with software installations, and ensure our IT systems operate smoothly.Your day-to-day responsibilities will include answering support tickets, resolving user inquiries, and collaborating with senior analysts to enhance your skills and career growth.

Join our team at Collabera as a Business Analyst / Systems Analyst and play a crucial role in bridging the gap between business needs and technology solutions. In this position, you will leverage your analytical skills to identify opportunities for improvement, enhance processes, and deliver data-driven insights that drive strategic decision-making.

HealthCare Support Staffing is actively seeking a skilled Healthcare Analyst (HEDIS) to become a vital part of a prominent healthcare organization in Columbus. As we progress through 2016, our organization is experiencing a surge in activity, and we need your expertise to drive our initiatives forward.Join us for an opportunity that offers flexible working hours and a competitive salary while working with one of the fastest-growing healthcare companies in the United States. This is your chance to secure a position in a thriving environment with ample opportunities for growth and career advancement.As a Healthcare Analyst (HEDIS), you will be responsible for delivering precise analyses and insights. If you possess the necessary qualifications and experience outlined below, we encourage you to apply today!Key Responsibilities:Lead and manage a small team to ensure accurate HEDIS reporting and achievement of performance measures.Collaborate closely with the Director of Quality Improvement to identify areas for departmental enhancement.Conduct thorough analyses of HEDIS data, evaluating strengths and areas needing improvement, and communicate findings to executive leadership.Position Purpose: This role involves overseeing HEDIS data accuracy and reporting, which includes auditing and identifying improvement opportunities. Work with various internal and external stakeholders to ensure HEDIS and CAHPS initiatives are seamlessly integrated across the organization, ultimately enhancing outcomes for our members.Manage resources, methodologies, and procedures to boost HEDIS measure performance.Ensure compliance with HEDIS technical specifications and internal/external policies.Provide detailed analyses of HEDIS measures and present improvement results to senior management.Oversee clinical quality metrics and HEDIS processes.Establish processes for evaluating member compliance reports for HEDIS measures.Ensure compliance during quality audits and maintain data integrity and control processes.Working Hours: Monday - Friday, 8:00 AM - 5:00 PM

Join our dynamic team at Collabera as a Business Analyst or Business Systems Analyst in Columbus, Ohio. In this role, you will be instrumental in bridging the gap between IT and the business to ensure the successful implementation of software solutions. You will gather requirements, analyze data, and facilitate communication between stakeholders to drive business improvements.

Join our dynamic team as a Service Desk Analyst where you will leverage your call centre experience to provide exceptional support to our clients. You will be responsible for troubleshooting technical issues, assisting users with software and hardware inquiries, and ensuring a seamless communication process. Your proactive approach and problem-solving skills will be essential in enhancing our service delivery.

Join our dynamic team at usm2 as a Senior Developer specializing in IT Application Development with a focus on Informatica. We are seeking a skilled professional who is passionate about leveraging data integration and management tools to streamline operations and enhance business processes. In this role, you will work on innovative projects that influence our technology landscape and drive our strategic objectives forward.

Join our dynamic team at 360IT Professionals as an Application Architect specializing in Custom .NET and Salesforce migration projects. We are seeking a skilled individual with a keen understanding of application architecture and a passion for leveraging technology to drive efficiency and innovation.

About Speechify Speechify builds text-to-speech products that help people access information in audio form. More than 50 million users rely on our tools to turn PDFs, books, Google Docs, news articles, and websites into spoken content. This approach supports faster reading, better comprehension, and stronger retention. Our product lineup includes apps for iOS, Android, Mac, a Chrome Extension, and a web platform. We have earned recognition from Google as the Chrome Extension of the Year and received Apple’s 2025 Design Award for Inclusivity. Speechify’s team is fully remote and includes nearly 200 professionals worldwide. Our group brings together frontend and backend engineers, AI research scientists, and specialists from major tech companies such as Amazon, Microsoft, and Google, along with talent from high-growth startups.

Join our dynamic team at Collabera as a Senior IT Business Analyst. In this pivotal role, you will leverage your expertise to analyze business needs and drive IT solutions to enhance operational efficiency. You will collaborate with cross-functional teams to ensure that technology aligns with business objectives, providing valuable insights and recommendations.As a Senior IT Business Analyst, your responsibilities will include gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders. Your strategic thinking and problem-solving skills will be crucial in identifying opportunities for improvement and implementing effective solutions.

Join our dynamic team as a Desktop Support Specialist where you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our users. You will be responsible for troubleshooting hardware and software issues, maintaining desktop environments, and assisting users with technical inquiries.

Join our team as a Desktop Support Specialist where you will play a crucial role in ensuring seamless IT operations. You will be responsible for troubleshooting hardware and software issues, providing technical assistance to end-users, and maintaining computer systems for optimal performance. If you have a passion for technology and a commitment to delivering outstanding customer service, we want to hear from you!

Join Christian Brothers Automotive, a leading provider of automotive repair services, as part of our dynamic team in Columbus. We are committed to delivering exceptional service and fostering a positive environment for our employees and customers alike. While this is a general application, we encourage passionate individuals who aspire to grow within the automotive industry to apply. Your future career with us starts here!

We are seeking a detail-oriented and analytical Business Analyst to join our dynamic team at Ayr Global IT Solutions Inc. In this role, you will be responsible for identifying business needs and providing data-driven solutions to improve our processes and enhance overall performance. You will collaborate closely with cross-functional teams to ensure that requirements are met and projects are delivered on time.