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Customer Support Representative at Obvio | San Carlos

Obvio AISan Carlos
On-site Contract

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Key Responsibilities:Act as the primary contact for inquiries regarding traffic tickets, violations, and payment options. Provide compassionate, clear support and effectively manage challenging situations. Ensure accurate tracking of inbound payments including online transactions, cashier’s checks, and money orders. Work collaboratively with internal teams to address complex cases. Maintain precise records and adhere to high standards of data integrity. Ideal Candidate:Minimum of 2 years in customer support or direct consumer interaction (not in a high-volume call center). Proficient experience with transaction processes, accounts receivable, and payment tracking. Exceptional verbal and written communication skills. Strong analytical skills and attention to detail.

About the job

About Obvio AI

At Obvio AI, we are dedicated to revolutionizing road safety. With over 7,500 pedestrian fatalities each year in the U. S., the urgency for effective solutions has never been greater. Our innovative approach harnesses solar-powered, AI-driven cameras to enhance traffic law enforcement, particularly in areas where pedestrians are most at risk. This technology not only decreases reckless driving but also fosters a safer environment for pedestrians, drivers, and law enforcement.

Founded by the creators of Motive’s AI dashcam and supported by Bain Capital Ventures and Khosla Ventures, we have recently completed a $22 million Series A funding round. We are collaborating with progressive cities nationwide, aiming to establish a smarter, safer urban landscape.

Are you ready to leverage your customer support expertise to make a meaningful difference? Join Obvio and be part of a Silicon Valley startup that employs AI and computer vision to enhance road safety.

About Obvio AI

Obvio AI is at the forefront of traffic safety innovation, utilizing cutting-edge AI and solar technology to enforce traffic laws effectively. With a mission to reduce pedestrian fatalities and enhance road safety, we are committed to creating safer urban environments through intelligent solutions.

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