Customer Support Lead at Cardless | San Francisco

Cardless seeks a Data Analyst in San Francisco to help transform raw data into actionable insights. The work in this role shapes how teams refine internal processes and enhance the customer journey. Insights generated here play a direct part in guiding business decisions across the company. Key Responsibilities Analyze datasets to identify trends and patterns that influence business strategy Create clear, accessible visualizations to communicate findings to team members Apply statistical techniques to support recommendations and assist in decision-making Location This position is based in San Francisco.

Cardless creates credit card and loyalty platforms designed to help consumer businesses build stronger customer relationships. The company works with partners such as Coinbase, Bilt, and Qatar Airways, integrating credit card experiences directly into partner offerings. Headquartered in San Francisco, Cardless has raised about $150 million from investors including Spark Capital, American Express, and Activant Capital. The team values curiosity, humility, and a sense of ownership. Employees are encouraged to take responsibility for their work in an environment that balances speed with thoughtful decision-making. Role overview The Finance Operations Lead manages daily fund flows, prepares reports for lenders and partners, and oversees the borrowing base process for Cardless and its brand partners. This is a hands-on, individual contributor position that emphasizes accuracy and timely execution. Sitting at the intersection of Finance, Capital Markets, Data, and Operations, this role ensures compliance with credit facility requirements and supports effective liquidity management. What you will do Oversee daily operations related to fund flows Prepare and deliver reports for lenders and partners Manage the borrowing base process across Cardless and partner programs Maintain accuracy and integrity in all funding flows and reporting Collaborate with teams in Finance, Capital Markets, Data, and Operations Focus on automation, controls, and building scalable processes Support compliance with all relevant credit facility requirements Who thrives here People who are meticulous and disciplined in their work Those comfortable handling high-volume, transaction-focused tasks Individuals skilled in modern data and banking platforms Professionals who prioritize process automation and strong controls Location This position is based in San Francisco.

Join Cardless as a Backend Software Engineer and become an integral part of our innovative team! In this role, you will design, develop, and enhance the robust systems that drive our co-branded credit card platform, covering key areas such as applications, accounts, transactions, fraud detection, risk management, and customer rewards.Your contributions will be essential in ensuring the scalability, security, and performance of our backend systems. You will engage in architectural planning and decisions to evolve our platform as we expand.

About Cardless Cardless builds digital-first credit card solutions for leading brands. Named to the Forbes Fintech 50 in 2026, the company focuses on delivering integrated, customer-friendly financial products. Role Overview The Corporate Counsel will work from San Francisco and report to the General Counsel. This attorney will play a key role in supporting Cardless’s commercial and capital markets activities. The position centers on providing legal guidance for a range of commercial and financing transactions. What You Will Do Advise on commercial agreements and capital markets transactions Develop and improve legal processes, with a focus on scalability and adaptability Collaborate closely with business teams and executive leadership Support the use of AI tools to streamline legal workflows Who We’re Looking For Detail-oriented and proactive attorney Comfortable working in a changing, high-growth environment Strong interest in technology and AI-driven legal solutions Experience with commercial and capital markets legal work

At Windfall, we view data as more than just a resource; it is the cornerstone of our product. Our mission is to democratize access to advanced people insights, fundamentally transforming how organizations understand and connect with their audiences. By utilizing our extensive and proprietary data ecosystem, we enable non-profits to surpass their fundraising objectives and commercial enterprises to optimize their marketing ROI through data-driven precision and intelligence.We are seeking a passionate Data Analyst to help us fully leverage our unique data assets. In this pivotal role, you will work closely with a skilled cross-functional team of engineers and data scientists to tackle complex challenges, enhance your analytical capabilities, and create significant value for our clients.Join us on our journey to redefine how organizations perceive and utilize people data, guided by our core values: (1) Communicate excellently; (2) Act with transparency; (3) Provide leverage, not just optimization; (4) Make a meaningful impact every day; and (5) Uphold integrity and trust in all our actions.

Join Metriport as a Data Analyst, where your analytical skills will play a crucial role in driving our data-driven decisions. In this position, you will analyze complex datasets, generate actionable insights, and collaborate with cross-functional teams to enhance our operations and strategies.

Role OverviewThunkable is on the lookout for a Senior Data Analyst to enhance our Data & Analytics team. This pivotal role will involve not just analyzing data to derive valuable insights, but also integrating and organizing data from diverse sources—including product analytics, marketing platforms, payment systems, and user databases—to create a comprehensive and trustworthy overview. We are committed to finding actionable solutions that empower us to accelerate our processes and enhance decision-making throughout the organization. You will collaborate closely with cross-functional teams to interpret data, establish factual clarity, and deepen our understanding of the market dynamics, business operations, customer behaviors, and product performance.Key Responsibilities - Work in partnership with engineers to implement, verify, and sustain event tracking in React-based interfaces. - Enhance data reliability by diagnosing and resolving tracking issues that compromise data integrity. - Collaborate with cross-functional teams to gather and refine business requirements into scalable data architecture and process enhancements, facilitating integration, automation, and smooth data flow (e.g., Google Ads, Meta ads, payment systems, Amplitude, etc.). - Document data architecture, critical components, and data flows to ensure clarity and understanding. - Work alongside teams to query and analyze data from Amplitude and other SQL/NoSQL systems within our existing data ecosystem. - Conduct product and marketing analyses, such as funnel analysis, cohort studies, and user segmentation, to reveal actionable insights.

About Plaud Inc.Plaud is on a mission to create the world's most reliable AI work companion for professionals, enhancing productivity and performance through innovative note-taking solutions. Since its inception in 2023, Plaud has garnered a community of over 1,500,000 users globally. Our vision is to amplify human intelligence by developing next-generation infrastructure and interfaces that capture, extract, and utilize insights from what individuals say, hear, see, and think.Based in San Francisco, Plaud Inc. operates as a Delaware-incorporated entity, driving the frontier of human–AI intelligence with a unique hardware–software integration. We prioritize data security and privacy, proudly holding certifications for ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.To discover more about us, visit https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

About NumeralNumeral is revolutionizing the tax compliance landscape for digital businesses, alleviating the complexities of navigating regulations across 47 states and over 50 countries. Our mission is to empower teams to concentrate on their core objectives by eliminating these burdens.As the largest and fastest-growing AI-driven tax solution, Numeral launched in 2023 and has successfully raised over $57 million from esteemed investors including Benchmark, Mayfield, and Y-Combinator. Currently, we proudly serve over 2,500 paying customers while consistently tripling our revenue year over year.While our primary hiring locations are in our San Francisco and New York offices, we also offer remote positions in select cases.About the Role:As a Data Analyst at Numeral, you'll play an integral role within our operations team, focusing on reconciling customer data, enhancing data quality, and advancing our platform's intelligence and scalability. Collaborating closely with Engineering, Product, and Customer Experience teams, your contributions will ensure that customers have access to clean, actionable data and seamless onboarding experiences.This is a pivotal role with significant influence, allowing you to shape our data utilization strategies across the organization—free from bureaucratic constraints, you will experience true ownership and tangible results.What You'll Do:Reconcile financial and transactional data from various sources to facilitate accurate and repeatable sales tax filings.Standardize customer data across platforms (e.g., Stripe, Shopify, Numeral API) to maintain integrity in tax workflows.Collaborate with Sales, Engineering, Product, and Solutions teams to identify and resolve onboarding data issues.Assist customer-facing teams with ad hoc data inquiries, investigations, and insights.Develop internal tools and processes to enhance reconciliation and improve onboarding efficiency.Enhance the fidelity and performance of our DBT pipelines and contribute to the evolution of our broader data architecture.

Join Air Apps as a Data AnalystAt Air Apps, we are driven by innovation and a commitment to excellence. Founded in 2018 in Lisbon, Portugal, and now flourishing in San Francisco, our family-owned company is on a mission to revolutionize personal and entrepreneurial planning through our groundbreaking AI-powered Personal & Entrepreneurial Resource Planner (PRP). With over 100 million downloads globally, we pride ourselves on our self-funded success and long-term vision.We aim to redefine resource management and empower individuals worldwide. As a Data Analyst, you will play a crucial role in analyzing data to inform strategic decisions that enhance our product offerings and user experiences.

Role Overview Cartesia is seeking a contract Data Quality Operations Analyst to join the team at its San Francisco headquarters. This position plays a central part in maintaining accurate and reliable data across company operations. What You Will Do Monitor and uphold data integrity throughout different operational areas Work closely with teams across the company to spot and resolve data discrepancies Develop and refine processes that improve data quality Apply analytical skills to support data-driven decisions within the organization Location San Francisco, CA (Headquarters)

At Cardless, we are revolutionizing the credit card and loyalty platform space, enabling consumer businesses to create unique customer engagement experiences. We have successfully launched over a dozen credit card programs for innovative companies such as Coinbase, Bilt, and Qatar Airways. Our pioneering technology seamlessly integrates credit card functionalities into their offerings.We prioritize curiosity, humility, and intensity in our team — we are fast-paced and take significant ownership of our work. This is an environment where a driven and resourceful individual can profoundly impact our growth. Based in San Francisco, we have raised approximately $150M in equity funding from esteemed venture capital firms, including Spark Capital, American Express, and Activant Capital.The RoleWe are seeking a Head of Talent Acquisition to spearhead and enhance our recruiting efforts at Cardless. Reporting directly to our COO and collaborating closely with our founders, you will play a vital role in our hiring initiatives. This position demands hands-on involvement as we regard hiring as the most impactful element of our operations. Your contributions will significantly influence our business trajectory over the coming year.As our first full-time recruiting hire, you will have the chance to build upon an existing foundation established through outsourced recruiters and fractional support. This is your opportunity to shape the recruiting function in alignment with your vision while maintaining the momentum we have already established.With ambitious growth plans for the next year, you will own the entire hiring process from sourcing to closing candidates, while also developing a small team to enhance your effectiveness. This role is intensely hands-on, as we are not looking for a leader who prefers to manage from a distance.

As a Marketing Compliance Manager at Cardless, you will play a pivotal role in ensuring our marketing strategies align with regulatory requirements and industry standards. You will work closely with cross-functional teams to develop and implement compliance strategies, conduct audits, and provide training to ensure that all marketing activities meet legal and ethical guidelines.

Join Cardless Inc. as a Monitoring and Testing Manager, where you will play a crucial role in ensuring our systems are operating efficiently and effectively. You will lead a dynamic team responsible for monitoring operations, conducting rigorous testing, and implementing innovative solutions that enhance our services. Your expertise will directly contribute to our commitment to delivering exceptional customer experiences.

Join Cardless as a Payment Operations Manager and play a pivotal role in streamlining our payment processes. You will lead a dynamic team to enhance operational efficiency and ensure seamless payment experiences for our customers. This position requires a strategic thinker with strong analytical skills, capable of identifying opportunities for improvement and implementing effective solutions.

Why join usBrex is revolutionizing the way businesses manage their finances through our AI-powered spend platform. We empower companies to spend confidently with our integrated corporate cards, banking solutions, and global payment capabilities, alongside intuitive software designed for travel and expenses. Our platform is trusted by tens of thousands of businesses, from startups to enterprises, including industry leaders like DoorDash, Flexport, and Compass, to proactively control spending, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your limits, challenging the status quo, and collaborating with some of the brightest minds in the tech industry. We are committed to building a diverse team and fostering an inclusive culture where your potential is only limited by your ambition. We provide you with the tools, resources, and support necessary for your career growth.Data at BrexThe Data organization at Brex is dedicated to developing insights, models, and robust data infrastructure for various teams across the company, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers collaborate to make data—and the insights derived from it—a vital asset for the entire organization.What you’ll doAs a Data Analyst II, you will play a pivotal role in enhancing the operational tracking and reporting capabilities across diverse business teams at Brex. Collaborating closely with Data Scientists and Data Engineers, you will generate impactful insights through visualizations, self-service tools, and ad-hoc analyses, making this a high-impact role in a dynamic fintech environment where your contributions will directly influence strategic decisions.Where you’ll workThis position is based in our San Francisco office. We embrace a hybrid work environment that combines the energy and connections of in-office work with the flexibility of remote arrangements. Currently, we require a minimum of three coordinated in-office days per week (Monday, Wednesday, and Thursday), while also offering up to four weeks of fully remote work annually!ResponsibilitiesUtilize your data visualization and storytelling skills to create business intelligence solutions (such as Looker and/or Hex dashboards) that provide actionable insights.Conduct ad-hoc analyses and deep dives to answer business inquiries, uncover trends, and deliver data-driven recommendations.Develop self-service data tools and processes that empower stakeholders to independently monitor their performance and metrics.

About Coframe Coframe builds adaptive user interfaces designed to help businesses interact with technology in smarter ways. The team is developing what it calls the world's first AI Growth Engineer, aiming to change how companies approach growth and engagement. Coframe has earned recognition from groups like OpenAI and Replit for its work. Role Overview: Data Analyst The Data Analyst will work closely with clients to deliver insights, reports, and analysis that inform key business decisions. This role is central to Coframe's growth, supporting both internal teams and client-facing projects. What Sets Coframe Apart Experienced Team: Collaborate with industry veterans, including a founder who previously co-founded a unicorn with Tom Brady and teaches AI at Stanford. Significant Growth: Coframe has achieved 120% growth quarter over quarter, with AI Agents making a measurable impact on marketing strategies. Strong Investment: Backed by leading investors such as Khosla Ventures and Nat Friedman. OpenAI Partnership: The only marketing technology company with an official partnership with OpenAI. Location This position is based in the San Francisco Bay Area.

About UsAarki is an innovative AI-driven company dedicated to developing cutting-edge advertising solutions that accelerate mobile revenue growth. By leveraging AI technologies, we identify audiences in a privacy-conscious environment, utilizing trillions of contextual bidding signals alongside our proprietary behavioral models. Our audience engagement platform features a full-service agency team and a Unified Creative Strategy that focuses on creative ideation and execution. Over the past 14 years, we have partnered with hundreds of advertisers and process 5 million mobile ad requests each second across more than 10 billion devices, enhancing performance for both publishers and brands. Our headquarters is located in San Francisco, CA, with additional offices in the USA, EMEA, and APAC.Role OverviewAs a Data Analyst at Aarki Inc., you will be instrumental in facilitating data-driven decision-making and refining our advertising strategies. You will collaborate with cross-functional teams to analyze extensive datasets, extract actionable insights, and support the ongoing enhancement of our advertising campaigns. Your analytical skills and effective communication of findings will be key to our continued success.ResponsibilitiesConduct campaign optimization, data trend analysis, and identify missed opportunities to enhance growth for designated accounts.Work closely with essential members of the Product, Data Science, Engineering, and Business Development teams, providing data-driven insights and guidance.Foster organizational growth through analytical and business development initiatives.Lead analytics discussions with clients, ensuring success for assigned accounts.Skills & ExperienceDegree in Mathematics, Statistics, Engineering, Computer Science, or a related analytical field.A minimum of 2 years of practical analytics experience in the programmatic media advertising or ad tech sector.Adaptability to a fast-paced startup environment.Experience with Business Intelligence tools (e.g., Tableau, Sisense).Proficient in SQL, Python, R, and other data querying tools.

Join Two Dots to enhance the financial landscape:At Two Dots, we are on a mission to revolutionize the way financial profiles are constructed. Each time an individual applies for a mortgage, auto loan, or rental agreement, they provide financial documents that help shape their financial identity. The accuracy and fairness of these profiles are crucial for the overall health of the economy.We are developing an innovative system that leverages conversational interfaces to engage with consumers and streamline the often cumbersome document collection process in loan and lease origination. Our goal is to ensure that evaluations of applicants are both consistent and just, mitigating unseen fraud and assisting applicants in navigating their complex financial situations. We aim to reveal value in non-traditional applications that might otherwise be overlooked.Role OverviewWe are seeking a Data Analyst to convert complex data into insightful recommendations that will inform product strategy and drive business growth. As a rapidly expanding, YC-backed Series A company, you will collaborate closely with our product, engineering, and business teams to analyze underwriting data, assess product performance, and pinpoint areas for enhancement.You will serve as the primary expert on the real-world performance of our AI-driven underwriting system, transforming intricate datasets into clear visual representations and actionable recommendations that will influence our product development roadmap.What You'll DoDevelop SQL queries to extract, transform, and analyze data from our Postgres and BigQuery databases.Create dashboards and visualizations that simplify complex underwriting metrics for product and business stakeholders.Derive product insights by examining user behavior, conversion funnels, and underwriting performance.Collaborate with product and engineering teams to define and monitor key performance indicators, conduct A/B testing, and evaluate feature impacts.Detect trends and anomalies in application data to enhance risk models and product features.Generate reports that clearly communicate findings to both technical and non-technical audiences.Assist business development with data-driven presentations and ROI analyses for enterprise clients.What We're Looking ForProficiency in SQL and experience with data visualization tools.Strong analytical skills with a focus on deriving actionable insights.Ability to communicate complex concepts to diverse audiences.Experience working in a fast-paced, collaborative environment.Familiarity with financial data and product metrics is a plus.