Customer Support Executive at iEnergizer | Bengaluru

Attention Job Seekers!We are excited to announce openings for the role of Customer Support Executive during Day Shift! Interested candidates are invited to attend a face-to-face interview at our office. Interview Dates: 8th September 2025 to 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Description:* Provide exemplary support and assistance to customers. Eligibility Criteria:* Language Skills: Excellent proficiency in English and Hindi* Qualification: Any Graduation or Post Graduation* Experience: Freshers to 3 years of experience* Age Limit: Below 30 years* Location: Marathahalli, Bengaluru* Shift: Day Shift (No Cab Facility)* Salary: Up to 27,000 INR Note: We encourage you to refer your friends as well! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul Space Paradigm, Marathahalli Village, Bengaluru - 560037Landmark: Near Sidewalk Club, near Bata Showroom (Marathahalli Multiplex)View on Map

Dear Job Seekers,Join us for an exciting opportunity at Valuestream Business Solutions! We are currently seeking enthusiastic candidates for Customer Support roles in our Day Shift program. If you're eager to grow your career in a vibrant work environment, we invite you to walk in for a face-to-face interview on the specified dates and times.Interview Schedule:Interview Dates: 8 Sep 2025 & 9 Sep 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799)Job Responsibilities:* Addressing customer inquiries and providing effective resolutions, support, and assistance related to the services offered by our clients.Qualifications:* Any Graduation or Post Graduation* Freshers or candidates with up to 2 years of experience are welcome* Age limit: Below 30 years* Excellent communication skills in English and Hindi are essential.Work Details:* Location: Marathahalli* Shift: Day Shift* Salary: Up to ₹27,000 per monthVenue:Valuestream Business Solutions Pvt Ltd, 2nd floor, SOUL SPACE PARADIGM, behind Bata Showroom, Marathahalli Village, Marathahalli, Bengaluru, Karnataka 560037Landmark: Near Multiplex bus stop, Near Bata Showroom/Kake-di-Hatti

Join our dynamic Enterprise business unit at Apna, where we are dedicated to driving revenue, enhancing sales, and ensuring customer retention. Our team is structured into three key areas: Sales, Marketing, and Revenue Operations, which includes Customer Success Management. Each sales team is tailored to specific industry expertise, while our customer support and marketing teams operate horizontally. Together, we play a crucial role in maintaining a healthy job marketplace, leveraging our brand partnerships to improve candidate retention and attract new talent. By securing larger mandates from new clients, we provide strategic insights that guide both growth and product development.As a Customer Success Manager, you will be responsible for providing exceptional support, nurturing relationships, and expanding business opportunities for 400-500 Tier 5 enterprises, with the goal of elevating these organizations to higher tiers. Depending on workload, you will manage 150-300 organizations. Tier 5 enterprises typically exhibit SMB-like purchasing behaviors, with smaller ticket sizes and engagement levels, often interacting with junior to mid-management clients.Your career path within the team is designed for growth; you will progressively manage Tier 1 to Tier 4 clients and collaborate closely with Pod leads and the CSM head on major accounts.Responsibilities Include:Conducting proactive and periodic outreach to recruiters to gauge account health.Executing extensive telephonic outreach to recruiters and administrators, adhering to our outreach SOPs to resolve client issues and foster Apna’s growth.Identifying reasons for low consumption and Net Promoter Score (NPS) and addressing these challenges through self-initiatives or by engaging our priority support team.Maintaining comprehensive documentation and closing the loop on red flags, while regularly sharing the “Voice of the Customer.”Owning Net Revenue Retention (NRR) for assigned organizations.Focusing on existing accounts with a client-centric retention strategy, identifying the best products suited for varying roles and locations.Recognizing training needs and creating timely tickets for product webinars, along with sharing tutorial resources via WhatsApp.Analyzing client requirements and proposing tailored solutions for talent acquisition and branding needs.Supporting large sales initiatives led by the Enterprise Pod.Highlighting significant upsell and cross-sell opportunities to Pod leads by identifying key decision-makers within organizations.For select clients, performing sales analysis, usage reviews, and product analysis on a monthly basis to identify usage patterns and hiring trends.Managing complex sales scenarios and securing clients based on delivered value.

ABOUT US:Rentokil Initial Hygiene is a part of the esteemed Rentokil Initial group, a globally recognized provider of hygiene solutions operating in over 90 countries. With 120 years of experience, we deliver tailored solutions designed to meet unique business needs, ensuring unparalleled peace of mind through our comprehensive services.Initial Hygiene specializes in a diverse array of washroom hygiene services, including the provision and maintenance of essential products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats, and scenting solutions.Since our inception in 1903, we have established a vast network of core support services, enabling us to offer top-notch washroom services, floor care, and scenting solutions. Our scientifically-driven approach and years of expertise allow us to customize our offerings to precisely fit the needs of your business, all while ensuring uninterrupted operations.For more information, visit: https://www.initial.com/in/

Are you passionate about technology and eager to help customers navigate complex technical challenges? As a Technical Support Engineer at Postman, you will play a crucial role in ensuring our users have a seamless experience with our platform. You will provide exceptional support, troubleshoot issues, and collaborate with cross-functional teams to enhance our product offerings.

Join our dynamic team at Vams as a SQL Support Engineer specializing in Windows environments. You will be responsible for providing high-level technical support and troubleshooting for SQL databases, ensuring optimal performance and availability. Your expertise will be vital in diagnosing issues, implementing solutions, and collaborating with our development team to enhance our systems.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Customer Support Executive. In this role, you will be the first point of contact for our clients, assisting them with inquiries and ensuring an exceptional customer experience. Your expertise will help us maintain our reputation for outstanding service.

About Rentokil Initial HygieneWith a presence in over 75 countries, Rentokil Initial Hygiene India stands as a premier provider of hygiene solutions on a global scale. Backed by a century of expertise, we offer customized solutions designed to meet diverse business needs, ensuring complete peace of mind through our comprehensive services. Our extensive washroom hygiene services include the supply and maintenance of products such as air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:The Senior Customer Relationship Executive is pivotal in fostering client relationships, facilitating smooth onboarding processes, and ensuring ongoing value realization from our products. This role involves a deep understanding of our offerings, management of critical Customer Success metrics, handling escalations effectively, and nurturing strategic partnerships to enhance customer experience and retention.Key Responsibilities:Drive successful onboarding and adoption of our platform to maximize business value for clients.Develop a thorough understanding of our products and services, leveraging them to enhance customer experiences.Monitor and manage key Customer Success metrics, including customer health, renewals, upsells, and churn, implementing strategies to drive business outcomes.Oversee escalation management and maintain a strong support relationship with clients, addressing operational pain points proactively.Cultivate strategic relationships with stakeholders to align Rentokil Initial Hygiene's growth with client business objectives.Continuously evaluate and improve Customer Success processes to deliver exceptional customer experiences.Enhance client retention through prompt resolution of issues and proactive churn prevention strategies.

About the Role betsol is looking for a Customer Support Executive in Bengaluru. This position serves as the main contact for customers, handling inquiries and resolving issues with care and efficiency. Strong communication and a knack for problem-solving are key to maintaining customer satisfaction and loyalty.

About Rentokil Initial HygieneRentokil Initial Hygiene, a global leader in hygiene solutions, operates in over 75 countries and brings a century of expertise in providing tailored hygiene services. Our commitment to customer satisfaction ensures you experience peace of mind with our comprehensive hygiene solutions, including washroom hygiene services, air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:As a Field Sales Executive, your primary responsibility will be to proactively identify and engage potential customers. You will deliver comprehensive solutions to both new and existing clients, driving revenue growth, enhancing customer acquisition, and maximizing profitability.Job Responsibilities:Identify, source, and secure both long-term and short-term B2B business opportunities.Develop new business prospects within existing and new customer bases according to the sales strategy.Ensure client retention by consistently meeting customer expectations.Manage daily sales activities, including proposals, service agreements, and market development.Provide customer feedback to support the service team.Foster strong relationships with clients.Assist with debt collection.Lead the sales team effectively.Key Performance Indicators:Achieve gross monthly revenue targets of 150,000 to 250,000 INR.Secure 2 new accounts per month.Ensure collection for the first three months of newly acquired business.Maintain client retention and handle complaints efficiently.Adhere to SHE guidelines.RequirementsEssential Skills:Proficiency in verbal and written English is preferred.Strong interpersonal and networking abilities.Effective communication skills.Negotiation skills with clients.Proven ability to meet targets.Computer literacy.Educational Requirements:Any Graduate (any stream) / Postgraduate.3-5 years of relevant experience.A valid two-wheeler license.Role Type and Key Relationships:Individual Contributor.Collaboration with internal teams.Engagement with external stakeholders.BenefitsWhat to Expect from Rentokil Initial Hygiene:Our core values drive our mission and vision. Join us to be part of a team that prioritizes health and hygiene.

Dear Candidates,We are excited to announce openings for the role of Quality Analyst at our Bangalore office. If you are passionate about ensuring quality and compliance in customer interactions, we invite you to join our team. Interested candidates can walk into our office during the specified interview schedule.INTERVIEW DATES: 22nd July 2022 to 26th July 2022INTERVIEW TIMING: 10:00 AM to 1:00 PMContact Person: Sridevi (9945764799)Role & Responsibilities:Conduct quality reviews of telephonic and chat conversations to ensure adherence to quality service standards and identify areas for improvement.Audit inbound and outbound sales calls and correspondence, observing performance, techniques, and adherence to established guidelines.Ensure compliance with established guidelines and initiate corrective measures when necessary.Provide coaching and constructive feedback based on audit findings to associates, fostering their professional growth.Ability to train and coach team members effectively.Demonstrate strong logical reasoning and problem-solving skills.

About Rentokil Initial HygieneRentokil Initial Hygiene India is a leading global provider of hygiene solutions, operating in over 75 countries. With a century of experience, we offer customized hygiene services that ensure complete peace of mind for our clients. Our extensive range of washroom hygiene services includes air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:As a Senior Field Sales Executive, you will proactively pursue and engage potential customer prospects. Your role will involve delivering comprehensive solutions to both new and existing accounts, driving revenue growth, enhancing customer acquisition, and ensuring profitability.Key Responsibilities:Identify, source, and secure long-term and short-term B2B business opportunities.Develop new business opportunities within current and prospective customer bases aligned with our sales strategy.Ensure client retention by meeting ongoing customer expectations.Oversee daily sales activities, including proposals, service agreements, prospecting, and market development.Collaborate with the service team by providing valuable customer feedback.Foster strong relationships with clients.Assist in debt collection activities.Lead and manage the sales team.Key Performance Indicators:Achieve a Gross Monthly Revenue Target of 1.5L/2L/2.5L.Secure 02 new logos/accounts per month.Ensure collection for the first three months of newly acquired business.Enhance client retention and effectively handle complaints.Adhere to SHE guidelines.Qualifications:Strong proficiency in verbal and written English is preferred.Excellent interpersonal and networking skills.Effective communication abilities.Proven negotiation skills with clients.Target-oriented with a track record of achieving sales goals.Proficient in computer skills.Educational Background:Graduate in any field (Any stream)/Postgraduate.3-5 years of relevant experience.Valid two-wheeler license is required.Work Environment:Individual Contributor role.Collaboration with internal teams.Engagement with external stakeholders.Benefits:Join Rentokil Initial Hygiene and experience our core values driving our mission and vision. We offer a supportive work environment with opportunities for professional growth.

Join our dynamic team as a Java Developer in the vibrant cities of Bangalore and Mumbai. This full-time position is perfect for individuals who are passionate about technology and eager to contribute to exciting projects. You will be responsible for developing high-quality software solutions, collaborating with cross-functional teams, and ensuring best practices in coding and design.

Overview of Responsibilities & Expectations We are on the lookout for a passionate and customer-oriented Customer Care Executive to join our dynamic support team in Bengaluru, India. In this role, you will serve as the primary point of contact for our customers, delivering prompt, compassionate, and solution-focused assistance through various channels including phone, email, and chat. Your contributions will be vital in enhancing customer satisfaction and facilitating continuous process improvements. The key objective is to empower customers in achieving their goals while identifying avenues for enhancing their experience and fostering loyalty. Key Responsibilities of a Cambium Customer Care Executive:1. Provide timely and professional responses to customer inquiries through phone, email, and live chat, aiming to reduce repeat contact.2. Independently identify and resolve common customer issues utilizing available resources and knowledge bases.3. Address customer complaints with empathy while efficiently escalating complex cases for prompt resolution.4. Keep abreast of company products, services, warranties, life cycles, and internal processes.5. Maintain accurate records of customer interactions, transactions, and outcomes in accordance with company guidelines.6. Consistently achieve or surpass performance benchmarks, including response times, resolution rates, and next action deadlines.7. Collaborate with teammates to share insights and contribute to ongoing team enhancement initiatives.8. Participate in rotating shifts to accommodate various regional support requirements. Desired Knowledge & Skills: • Demonstrated experience in a customer service or support role.• Outstanding verbal and written communication abilities.• Proven capability to work autonomously in a fast-paced, evolving environment.• Strong analytical and problem-solving skills coupled with a proactive approach.• Collaborative team player committed to contributing to group success.• Self-driven with effective time management and task prioritization skills.• Open to feedback and dedicated to continuous personal and team growth.• Familiarity with customer service platforms such as Zendesk, Jira, Salesforce, or NetSuite is advantageous.• Proficient in Microsoft Office Suite, including advanced applications.• Experience with AI technologies is a plus. Educational Background & Experience: • B.Com/M.Com/BBA/MBA/BCA with 2 – 4 Years of relevant experience.• Previous customer service experience is preferred. Working Environment: • Office-based, collaborative environment.

Join the Metaforms TeamAt Metaforms, we're revolutionizing the market research landscape with our cutting-edge AI platform. Our technology enables top-tier research agencies to accelerate their operations significantly while ensuring high-quality outcomes. By leveraging AI agents for survey programming, data processing, and project management, we empower clients like Dynata, Savanta, and Borderless Access to handle more projects with less strain. Over 1,000 surveys processed each month Partnering with Fortune 500 companies Rapid month-over-month growth Supported by $9 million in Series A funding for aggressive scaling Position OverviewWe are in search of a Customer Support Executive who is dedicated to providing swift, accurate, and empathetic assistance to our customers. As the first point of contact for our clients, you will diagnose issues, respond to product inquiries, guide users through our workflows, and collaborate closely with internal teams to ensure seamless customer experiences. This role is ideal for individuals who excel at problem-solving, clear communication, and customer success. Key ResponsibilitiesAddress customer inquiries through chat, email, and support channels with efficiency and clarity.Resolve user-reported issues by providing step-by-step guidance.Conduct product walkthroughs and assist users in adopting new features.Develop and update customer-facing help articles, FAQs, and internal documentation.Collaborate with Product & Engineering teams to report bugs and track resolutions.Analyze recurring issues and provide insights for product improvement.Assist with critical workflows such as deployments, data validation, and essential customer operations.Maintain professionalism, empathy, and a high standard of responsiveness in all customer interactions.‍ Desired Skills and QualificationsCore CompetenciesProficient in analytical thinking and problem-solving.Exceptional verbal and written communication skills with the ability to simplify complex concepts.Capable of troubleshooting technical problems and comprehending product workflows.Demonstrates a strong sense of ownership and a customer-centric approach.Comfortable working in a fast-paced environment and adapting to evolving technologies.

Dear Job Seekers,Exciting opportunities are available for Day Shift Customer Support Executives!If you are interested, please visit our office for a face-to-face interview. Interview Dates: 8th September 2025 & 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Responsibilities:Providing exceptional support and assistance to our customers. Eligibility Criteria:Language Proficiency: Excellent communication skills in English and Hindi.Educational Qualification: PUC, ITI, any undergraduate degree, or any postgraduate degree.Experience: Freshers and candidates with up to 3 years of experience are welcome to apply.Age Limit: Candidates should be below 30 years of age.Location: Marathahalli, Bengaluru.Shift: Day Shift (No transport provided).Salary: Up to ₹27,000 plus incentives. Note: Please refer your friends to this opportunity! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club and Bata Showroom (Marathahalli Multiplex). Regards,Sridevi

The Payroll Support Executive role at hrroll is crucial in providing essential services to our payroll departments. The successful candidate will ensure the accurate and efficient processing of payroll and address any support issues that arise.This position involves the identification, distribution, processing, and maintenance of payroll records, as well as generating the necessary payroll tax payments.Key Responsibilities:Manage the complete and timely processing of payrollConsolidate and maintain attendance, overtime, and absence recordsVerify submitted information and supporting documentsEnsure payroll processing complies with statutory regulationsAddress payroll-related inquiries from employees and statutory boardsUpload and review payroll reports, addressing any queries in the payroll systemResolve payroll queries from employees and managementGenerate reports from the payroll system for various reporting purposesAssist in managing salary-related costs

About Rentokil Initial HygieneRentokil Initial Hygiene India is a leading provider of hygiene solutions, trusted across more than 75 countries worldwide. With a century of experience, we offer customized services that guarantee 100% peace of mind. Our extensive range of washroom hygiene services includes air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats, all tailored to meet the unique needs of businesses.For more details: https://www.initial.com/in/About the Role:As an Operations Executive, you will be pivotal in client coordination, service scheduling, data validation, financial management, and contract follow-ups. Your role will emphasize efficient material consumption analysis while collaborating with both internal teams and external stakeholders.Key Responsibilities:Coordinate effectively with clients to fulfill their service requirements.Optimize service scheduling for efficient resource management.Create and execute service plans for maximum effectiveness.Perform data validation and generate reports.Delegate tasks to the service team to ensure timely delivery.Manage billing processes and submit invoices to clients.Follow up on purchase orders, service contracts, and legal agreements.Handle contract renewals and follow-ups.Oversee team attendance management.Maintain petty cash records.Ensure vehicle usage and maintenance are efficient.Manage service center maintenance.Analyze material consumption to enhance cost efficiency.Key Result Areas:Client CoordinationService Scheduling & PlanningEssential Skills:Strong organizational abilitiesContract management expertiseResource allocation and optimization skillsEffective team managementQualifications:A bachelor's degree or equivalentFreshers or candidates with 1-2 years of experience in operations are welcomed.Work Environment:Individual Contributor roleCollaboration with internal teams and external stakeholdersWhat to Expect at Rentokil Initial Hygiene:Our core values are integral to our mission. We believe that our people are the driving force behind our success...

Job Title: Customer Support AdministratorJob Location: BengaluruRole Summary:Join our team as a Customer Support Administrator, an entry-level role where you will provide essential technical support to our global customers through our Customer Support Portal (CSP). This back-office system employs a workflow manager to facilitate the resolution of customer inquiries effectively.Roles and Responsibilities:Review, clarify, and process CSP tickets submitted by both external and internal customers.Assess the technical integrity of test results and related information.Escalate tickets as necessary to the appropriate resolver per our tiered response structure.Communicate customer issues to CES sales and operations management.Manage training requests from prospective installers for CES’s course catalog and business partner applications.Compile EXCEL-based metrics to report on queue status.Assist in the production of various training materials.Scope:The CSP serves as an online back-office system that integrates project management of infrastructure deployments with a comprehensive help/service/support desk. It streamlines business processes across CES’s global support team, enhancing response predictability for our customers. Services include access to FAQs, software downloads, warranty information, training requests, and support.