Customer Support Engineer (German) at Ajax Systems | Kyiv

Ajax Systems — a leading international technology firm and the largest manufacturer of security systems in Europe. Our products are trusted by over 4.5 million end users and 330 thousand PRO users across more than 180 countries. Ajax provides comprehensive solutions to safeguard residential and commercial properties of various sizes. Currently, our portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, comfort, and automation. Each year, we demonstrate exponential growth in both team size and user base worldwide.The security systems we develop demand heightened standards of reliability and stability. This is why our QA Department at Ajax Systems supports product development through all stages, from inception to manufacturing and ongoing enhancement. Our team identifies bugs in hardware, software, or system interactions. We are not just a group of 'clickers'; we are creative engineers who test new devices under various extreme conditions: simulating human and animal movements, recreating complex weather scenarios, managing temperature fluctuations, and conducting controlled fires and flooding.

As a Quality Assurance Engineer at Ajax, you will play a pivotal role in ensuring the quality and reliability of our software products. You will work closely with developers to identify and resolve issues, create and execute test plans, and contribute to the continuous improvement of our testing processes.

About Ajax Systems Ajax Systems is an international technology company and the largest manufacturer of security systems in Europe. Our products protect homes and businesses in over 180 countries, with more than 4.5 million end-users and 330,000 PRO users. The Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and automation. Each year, our team and global user base continue to grow. Role Overview: Atlassian Administrator We are looking for an experienced Atlassian Administrator to join our Kyiv office. This role will focus on supporting, developing, and optimizing the Atlassian ecosystem at Ajax Systems. The administrator will play a key part in maintaining and improving our internal tools as our company expands.

Join Ajax Systems, the leading manufacturer of security systems in Europe, as an Operations Manager with a focus on the Italian market. We are an international tech company that specializes in providing innovative solutions for video surveillance, smart home technology, fire detection, and flood prevention. Our extensive product range includes 280 devices designed for both security and automation, protecting over 3.5 million users across 187 countries.At Ajax, we believe that local expertise is key to understanding market dynamics. Our Global Business Development team consists of passionate individuals committed to achieving our ambitious objectives. With representatives in Italy, Spain, Germany, France, the UK, the USA, Australia, South Africa, and more, we are dedicated to building strong local teams that resonate with our mission.Founded amidst challenging times, Ajax Systems embodies resilience and innovation. Our unwavering commitment to combating threats through superior security and automation devices is at the core of our brand's identity. Become a part of our extraordinary journey and contribute to a success story that reflects strength and vitality.

Ajax Systems is a leading international technology company and the largest producer of security systems in Europe. Our Ajax products are trusted by over 4.5 million end-users and 330 thousand PRO users across more than 180 countries. We provide comprehensive solutions for the protection of residential and commercial properties of various scales. Currently, our portfolio includes over 280 devices for intrusion detection, video surveillance, fire safety, comfort, and automation. Each year, we demonstrate exponential growth in both our team and the number of users worldwide.We are currently seeking a Data Analyst specializing in production to help develop automated reporting and analytical tools to support the manufacturing of high-tech electronics. In this role, you will work at the intersection of various departments, creating solutions to enhance process efficiency, automate routine tasks, and build a transparent data-driven motivation system.

Join Ajax Systems, a prominent international technology company and Europe's leading manufacturer of security systems. With over 4.5 million end users and 330,000 PRO users across more than 180 countries, our products are trusted worldwide. Ajax offers comprehensive solutions for protecting residential and commercial properties of various scales. Our portfolio boasts 280 devices designed for intrusion protection, video surveillance, fire safety, comfort, and automation. Each year, we experience exponential growth in both our team size and the number of users globally.Our Research & Development department is responsible for device development and consists of four key departments: System, Device, Automation, and QA.The Device Department focuses on creating devices for security and automation, tackling significant challenges in the following areas:- Low-Power: Devices must operate for extended periods on standard batteries;- Cost Efficiency: Mass-market products should remain in the mid-price range;- DFM (Design for Manufacturing) and DFH (Design for Human): Circuitry, enclosures, and components must be easily replicable in hundreds of thousands of devices without compromising quality.Our development primarily utilizes STM32 (as well as other MCUs and SoCs) with Embedded C, and we have assembled a strong team of talented hardware and Embedded C engineers, industrial designers, and mechanical developers.

Ajax Systems is a leading international technology company and the largest manufacturer of security systems in Europe. With over 4.5 million end users and 330,000 PRO users across more than 180 countries, Ajax products are trusted for their comprehensive solutions designed to protect residential and commercial properties of all sizes. Our product portfolio includes 280 devices focused on intrusion detection, video surveillance, fire safety, comfort, and automation. We showcase remarkable growth each year, both in our team size and our global user base.At Ajax Systems, we operate a full-cycle manufacturing process: from idea generation and prototype development to mass production and worldwide sales. Each department fulfills specific operational needs of the business seamlessly. Our professionals are involved at all stages: from the production line in Ukraine to the logistics center in Poland, from where our products are dispatched to distributors worldwide.We are looking for a skilled Data Analyst (Middle) to join our marketing team, who will assist in working with data, uncovering insights, and supporting business decision-making processes.

Ajax Systems is a leading international technology company and the largest developer and manufacturer of Ajax security systems in Europe, integrating smart home capabilities. The Ajax ecosystem features over 180 devices, mobile and desktop applications, and a proprietary server infrastructure. Our products safeguard 3.5 million users across 187 countries, and our team consists of over 4100 employees, continuously expanding. We oversee the complete production cycle, from idea and prototyping to mass production and global sales. Our teams operate across various locations, including R&D and manufacturing in Ukraine, as well as international offices and logistics centers throughout Europe. Currently, we are looking for a Middle/Senior Recruiter to help scale our teams in key business functions. You will be part of the Business Unit recruitment team, responsible for sourcing specialists in the following areas: Business Excellence Security Marketing Finance Supply Chain People Management Legal The team consists of 3 Recruiters, 2 Talent Sourcers, and a Team Lead. This role involves close collaboration with business line leaders and C-level executives, influencing hiring decisions and working across various roles, from expert to leadership positions. Moreover, you will have the opportunity to engage in international hiring and technical roles for Ajax Systems teams in Ukraine and other countries.

Join our dynamic team at Ajax as an Editor focusing on English to Ukrainian translations. This role is crucial for ensuring high-quality content localization that meets our standards. You will work closely with our content and marketing teams to deliver outstanding translations that resonate with our Ukrainian audience.

About Ajax Systems Ajax Systems designs and manufactures security solutions used by over 4.5 million people and 330,000 professionals in more than 180 countries. The company offers a portfolio of 280 devices for intrusion detection, video surveillance, fire safety, and automation, protecting homes and businesses of all sizes. Ajax Systems is based in Kyiv and continues to grow rapidly each year. Quality Assurance at Ajax Reliability and stability are essential for security systems. The QA Department at Ajax Systems is involved in every stage of product development, manufacturing, and ongoing improvement. QA engineers here do more than routine testing. They investigate issues across hardware, software, and system integrations. Testing often involves simulating real-world extremes: movement by people and animals, harsh weather, temperature swings, and even controlled fire or flooding events. Role Overview: Middle Manual QA Engineer This position is part of the Automation Department in Kyiv. The team is looking for someone with strong manual QA skills to help ensure the quality and reliability of Ajax Systems’ expanding product line.

We are seeking an experienced Project Manager to lead our Human Resource Management System (HRMS) initiatives at ajax. In this role, you will be responsible for overseeing the planning, execution, and delivery of projects aimed at enhancing our HR processes and systems. You will collaborate closely with cross-functional teams to ensure project alignment with organizational goals and timely completion.

Ajax Systems is a leading technology company that takes pride in its comprehensive approach, from conceptualizing innovative ideas to research and development, and ultimately, mass production and sales. We specialize in manufacturing state-of-the-art physical devices, which encompass a variety of sensors and hubs. Our dedicated team is responsible for crafting the firmware, developing the server infrastructure, and launching mobile applications. With offices in both Kyiv and Lviv, we ensure that all technical and product-related decisions are made locally, fostering a collaborative environment.We have successfully launched and continually enhance Malevich OS, the core of our hubs. We are on the lookout for passionate Embedded Engineers eager to join us in elevating our systems. The quest for innovation never ceases, as we strive to introduce new functionalities, sensors, and features to further enhance our offerings.

Ajax Systems is a leading international technology company recognized as the largest manufacturer of security systems in Europe. Our innovative Ajax products are trusted by over 4.5 million users across more than 180 countries, featuring a portfolio of 280 devices designed for intrusion detection, video surveillance, fire safety, and automation.Join Our Automation Department, where we develop cutting-edge software and hardware solutions for testing each device during the manufacturing process. We design automated robotic lines for assembly and packaging, and we create software for device firmware and production management aimed at optimizing manufacturing time for sensors using Python 3 and Embedded C.Our Mission is to ensure the production of the highest quality devices in the shortest possible time. We develop proprietary software and hardware that are utilized at nearly every stage of production, from testing assembled boards and microcontroller firmware to verifying finished devices and packaging. Our primary challenge is achieving full automation of all production stages utilizing conveyors and robotics.Key Responsibilities:— Develop desktop applications (PC, single-board) to automate mass production processes, testing, and calibration of devices.— Integrate hardware with production software necessary for verifying/calibrating individual functions of security, video, and smart home devices.— Collaborate with CI/CD systems for automatic management of software versioning in production.— Create auxiliary programs, scripts, analysis algorithms, and APIs for interaction with databases, third-party software, and hardware from other teams.Required Skills and Qualifications:— Proficiency with PyQT/Pyside is essential.— Minimum of 2 years of commercial experience with Python 3.— Strong understanding of Multiprocessing, Threading, Sockets, and the Python Standard Libraries.— Knowledge of HTTP/TCP and OSI model.— Experience with Object-Oriented Programming (OOP).— Familiarity with embedded systems and automation technologies is a plus.

Ajax Systems is a leading international technology company and the largest manufacturer of security systems in Europe. With over 4.5 million end users and 330,000 PRO users across more than 180 countries, our Ajax products are trusted for comprehensive solutions in protecting residential and commercial properties of all scales. Our portfolio includes 280 devices designed for intrusion detection, video surveillance, fire safety, and comfort automation. Each year, we experience significant growth both in team size and global user base.The development of devices at Ajax is spearheaded by our R&D department, which comprises four specialized divisions: System, Device, Automation, and Quality Assurance (QA).The Device Department focuses on the creation of security and automation devices, taking on serious challenges in areas such as:- Low-Power: devices designed to operate for extended periods on standard batteries;- Cost Efficiency: mass-produced products must remain within the medium price segment;- Design for Manufacturing (DFM) and Design for Human (DFH): circuitry, casings, and other components must be easily reproducible in the production of hundreds of thousands of devices without sacrificing quality.Development primarily targets STM32 (but also includes other MCUs and SoCs), utilizing Embedded C. We have built a strong expertise with talented Hardware and Embedded C engineers, industrial designers, and mechanical engineers.

Join our dynamic team at ajax as a Junior Image Quality Engineer in Kyiv. In this role, you will play a pivotal part in enhancing image quality standards across our products. You will collaborate with cross-functional teams to ensure high-quality visual outputs that exceed customer expectations.

Join our dynamic team at ajax as an L2 Automation Technical Support Engineer, where you will be pivotal in ensuring the seamless operation of our automation solutions. Your expertise will empower clients to maximize their use of our products while receiving unparalleled support. This is an excellent opportunity for individuals passionate about technology and customer service.

Join Ajax Systems, a leading international technology company and the largest manufacturer of security systems in Europe. We provide comprehensive solutions to protect residential and commercial properties of all sizes. Our portfolio includes over 280 devices for intrusion protection, video surveillance, fire safety, comfort, and automation. With significant annual growth in both team size and user base worldwide, we are on an exciting trajectory.We are looking for a passionate Image Quality QA Lead to join our Video Department, where your expertise will help ensure exceptional product quality and performance.

We are looking for a driven and detail-oriented Project Manager to join our team at Ajax. In this role, you will lead projects focused on Automation and New Product Introduction (NPI), ensuring that all project goals and timelines are met. You will collaborate with cross-functional teams and leverage your expertise to manage project scope, schedule, and resources effectively.

Join our dynamic team at ajax as a Python Tech Lead where you will play a pivotal role in guiding our development efforts. We are looking for an enthusiastic leader who is passionate about technology and can inspire a team of developers to produce high-quality software solutions.Your responsibilities will include overseeing project development, mentoring team members, and ensuring that our coding standards and best practices are adhered to. You will also work closely with stakeholders to gather requirements and translate them into technical specifications.