Customer Support Agent at Solidgate | Kyiv

Solidgate seeks a Product Manager (Payments) to join its Kyiv team. This position shapes the direction and quality of payment solutions, requiring close coordination with colleagues from engineering, design, and business functions. Key Responsibilities Oversee the entire product development lifecycle for payment products, from concept through launch and iteration. Work with cross-functional teams to refine and broaden payment offerings, ensuring alignment with company goals. Pay close attention to details that enhance payment technologies and improve the user experience. Location This role is based in Kyiv.

Our Mission and VisionAt Solidgate, we are dedicated to empowering visionary entrepreneurs in building exceptional internet companies. Our goal is to provide the financial infrastructure necessary for these innovators to thrive in the digital economy. We aim to establish ourselves as the leading payments orchestration platform globally.About the Team and RoleWe are seeking a talented Frontend Engineer to join our dynamic Finance Engineering team. This team is responsible for developing a robust finance system, essentially a powerful calculator that ensures the accurate and timely processing of payments for our merchants. With over 18 million payments processed monthly, your work will directly influence automated payouts and financial reporting.Why This Could Be Your Next Big MoveMeaningful Impact: Contribute to a mission-critical platform that shapes the financial landscape of our services.Collaboration with Industry Experts: Work alongside engineers with experience from Amazon, Revolut, Wix, and other leading companies.Autonomy and Ownership: Take full ownership of your projects from inception to deployment, allowing you to witness the direct impact of your contributions.AI-Enhanced Development: We prioritize developer productivity by providing tools like GitHub Copilot, Windsurf/Cursor, and Coderabbit to streamline your coding process and reduce repetitive tasks.Why Now is the Ideal Time to Join UsWe are building a next-generation financial system from the ground up, focusing on modular and transparent fee calculations while laying the groundwork for future financial modules.Explore our technology stack here.Your ResponsibilitiesEnhance the platform: Develop frontend solutions for new financial configurations, supporting various contract types and commission models.

Empower Your Career with SolidgateAt Solidgate, we are driven by a powerful mission: to empower visionary entrepreneurs in building remarkable internet companies. Our goal is to equip these innovators with the financial infrastructure they need as we strive to become the leading payments orchestration platform globally.We are looking for teammates who dare to think big, take initiative, and infuse curiosity and determination into their work.Proudly part of Endeavor, a prestigious global community of impactful entrepreneurs, we are excited to be the first payment orchestrator from Europe to join this network and to share our insights with outstanding companies worldwide.Team Dynamics and Role OverviewThe Financial Analyst role transcends traditional finance boundaries, placing you at the intersection of finance and data analytics within our Controlling function. You will engage in financial analysis and oversight of acquiring banks, Gross Profit structuring, and accounts receivable management.You will leverage SQL, Tableau, and Python to automate financial processes, enhancing efficiency and promoting time-saving solutions. This position offers rapid growth potential and exposure to an international setting, collaborating with payment partners and clients across the globe.Your ResponsibilitiesConduct thorough financial analyses of acquiring banks including fees, foreign exchange rates, payouts, reserves, and balances.Manage revenue reporting and accounts receivable oversight to ensure transparent and controlled cash flows.Drive the optimization and automation of financial processes for enhanced speed, accuracy, and scalability.Collaborate cross-functionally with product, legal, and accounting teams regarding financial matters.Communicate with international partners on operational and analytical finance issues.Ideal Candidate ProfileMinimum of 1 year of experience in financial analysis, auditing, or controlling.Bachelor's degree in Finance, Economics, or a related discipline.Proficiency in Excel, demonstrating strong skills in formulas, data analysis, and reporting.Fluent in English with excellent communication skills.

Our Mission and VisionAt Solidgate, our mission is to empower exceptional entrepreneurs to build remarkable internet companies. We aim to fuel the builders who are shaping the digital economy with the financial infrastructure they deserve. Our ambitious goal is to become the leading payments orchestration platform globally.We believe that the future of payments is driven by individuals who think big, take ownership, and approach every challenge with curiosity and determination. That’s the kind of team we seek to join us.About the RoleWe are in search of a dedicated Account Manager to serve as the primary liaison for our clients, ensuring they receive optimal value from Solidgate’s payment solutions. This role merges account management with business consulting; you will guide clients, uncover growth opportunities, and support their strategic aims.Why This Role MattersYour contributions will assist some of the most promising internet companies navigate payment solutions, enhance performance, and unlock growth potential. Your efforts will have a direct impact on client success, Solidgate’s expansion, and the transformation of payments within the Fintech sector.What You’ll Be DoingBe the Partner, Not the Vendor: Develop and sustain robust, long-lasting relationships with existing clients, becoming their trusted advisor in payments.Drive Growth: Identify upsell and cross-sell opportunities, assisting clients in increasing revenue while broadening Solidgate’s presence.Deliver Value: Comprehend client needs and present tailored product solutions ranging from personalized demos to strategic insights.Spot Opportunities: Conduct market research, analyze industries, and reveal new paths for client business growth.Collaborate Across Solidgate: Partner with Sales, Marketing, and Product teams to ensure clients receive the best experience possible.Keep the Pulse: Monitor and report on client performance metrics, offering insights that inform both internal and external decision-making.What We’re Looking For2+ years of experience in account management, business development, or sales within B2B products.Proficiency in English (Upper-Intermediate+) as you will engage with global decision-makers.

Join Our Mission at SolidgateAt Solidgate, we are dedicated to empowering dynamic entrepreneurs in building outstanding internet companies. Our goal is to provide the financial infrastructure that innovators need to shape the digital economy. We are on an ambitious journey to establish ourselves as the top payments orchestration platform globally. We believe that the future of payments is crafted by individuals who think creatively, take initiative, and approach every task with curiosity and determination. That’s the kind of talent we want to welcome into our team.Solidgate is proud to be part of Endeavor, a global network of the most impactful entrepreneurs. As the first payment orchestrator from Europe to join this esteemed community, we are excited to share our insights within a network of exceptional global companies.About the RoleWe are seeking a dedicated Product Designer to join our team at Solidgate. This position is pivotal in transitioning our design process from reactive to proactive, focusing on product-driven design.Your role will help eliminate design bottlenecks in daily product and UI work, enhance product thinking within design, and actively influence the evolution of our products — not just their appearance.You will collaborate closely with Product Teams to refine existing solutions, validate design choices, and implement meaningful enhancements to complex fintech products.Your ResponsibilitiesPropose and develop ideas to enhance product usability and efficiency (e.g., streamlining processes, simplifying user flows)Validate product design decisions through research, testing, and stakeholder inputDesign and improve internal admin panels across four products with complex, information-rich interfacesContribute to and maintain Solidgate's internal design systemDesign and optimize impactful user-facing components such as payment forms and payment links, where each interaction is crucial to conversion ratesCollaborate with engineers to ensure designs are practical, clear, and effectively implementedYour ProfileMinimum 3 years of experience as a UI/UX or Product DesignerStrong product-oriented mindset: focused on solving challenges rather than merely delivering screensExperience in designing complex interfaces, particularly in the fintech sector

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs to create outstanding internet companies. Our goal is to support the builders of the digital economy with the financial infrastructure they truly deserve. We are on an ambitious journey to become the world's leading payments orchestration platform.About the Team and RoleAs a Node.js Engineer on the Launch Team, you will be instrumental in powering the backend for Digital Onboarding. Your primary mission will be to ensure that Solidgate collaborates with compliant merchants while delivering a fast, seamless, and scalable onboarding experience.Your challenge will be to construct the quickest path from “I’m interested” to “I’m live.”What Makes This Role UniqueYou will significantly decrease Time-to-Live, positively influencing growth.You will help define the evolving Node.js stack (free from legacy constraints).You will design robust, durable, and scalable systems that target an impressive 99.99% uptime.You’ll harness AI to expedite shipping and integrate AI-driven features into our products.Technology StackOur Launch Team is at the forefront of Solidgate's Node.js stack development. We not only implement tools but also establish the standards, practices, and engineering culture that other teams aspire to follow. Currently, we utilize:Fastify - a lightweight, high-performance web servergRPC + Protobuf - for typed service-to-service communicationPostgreSQL + Drizzle ORM - a reliable data layer with a modern query builderKafka (@platformatic/kafka) - for streaming-first, event-driven architectureVitest - for unit and functional testingWe also implement custom solutions, including distributed locks, metrics, streamers, and more. Discover our complete technology stack here.The tech stack is continuously evolving, providing real influence without any legacy baggage, just modern Node.js supported by mature architectural principles inspired by the Golang ecosystem.Your ResponsibilitiesDevelop and maintain backend services for a seamless onboarding process.Collaborate with cross-functional teams to ensure high-quality deliverables.Optimize application performance and reliability.Leverage modern development practices and tools to enhance efficiency.

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs in their quest to build remarkable internet companies. Our purpose is to provide robust financial infrastructure that supports those who are driving the digital economy forward. We are on an ambitious journey to become the leading payments orchestration platform globally.We believe that the future of payments will be determined by visionary individuals who take initiative, exhibit curiosity, and are driven in their endeavors. We are looking for teammates who embody these qualities.About the RoleWe are assembling a dynamic team that fosters rapid growth, and we are excited to welcome a Junior Recruiter who is ready to embark on this thrilling journey.In this role, you will collaborate closely with seasoned recruiters, gaining insights into sourcing tools and the hiring process from the ground up. While some experience in recruitment is advantageous, we are enthusiastic about motivated newcomers eager to learn and take responsibility.Why This Role MattersPeople are the heart of our operations. Every new hire significantly impacts our direction. As a recruiter at Solidgate, you will directly influence our growth trajectory, strengthen our culture, and contribute to achieving our mission. Your contributions will not be confined to spreadsheets; they will manifest in every product launched, new market penetrated, and milestone reached.Your Responsibilities— Manage the entire recruitment cycle, from sourcing and initial outreach to candidate pre-boarding.— Utilize ATS (Teamtailor), dashboards, and automation tools to maintain organized processes.— Collaborate with hiring managers to refine and enhance search strategies.— Schedule interviews, gather feedback, and ensure effective communication with candidates.— Foster a positive candidate experience and help develop our employer brand.Your Ideal Profile— 0.5–2 years of experience in recruitment or sourcing, or a strong desire to kickstart your career in this field.— A proactive mindset with effective time management skills.— Excellent communication abilities.— Proficiency in English at an Upper-Intermediate level or higher.— A commitment to rapid learning, taking initiative, and evolving into a full-cycle recruiter.Why Join Solidgate?Impactful Role: You will not simply inherit a flawless system; you will be instrumental in building one. As our Recruiter, your work will shape our growth and the essence of our company.A Comprehensive Platform: Solidgate is not just another orchestration tool; we are developing a full-stack financial platform that stands out in the industry.

Our Mission and VisionAt Solidgate, our mission is to empower exceptional Ukrainian entrepreneurs to create outstanding internet companies on a global scale. We are dedicated to providing the vital financial infrastructure that these builders need to shape the digital economy. Our ambitious goal is to become the preferred standard for Ukrainian entrepreneurs managing business accounts in Europe.We seek teammates who think innovatively, take ownership, and bring curiosity and drive to their work.About the RoleWe are excited to invite a Financial Reporting Specialist to join our dynamic Finance Team as we scale Solidgate's global reporting operations amid rapid growth.In this pivotal role, you will combine structured and high-quality reporting with significant impact, collaborating with various international entities, supporting complex group audits, and ensuring our reporting is accurate, compliant, and scalable. You will also focus on continuously enhancing and automating core finance processes.If you have a passion for numbers, appreciate robust processes, and want your contributions to make a difference in a fast-growing fintech environment, this role is an excellent fit.Your ResponsibilitiesManage local reporting for international legal entities, ensuring timely, accurate, and compliant financial statements.Prepare and deliver relevant information and documentation for banks, management, and auditors.Coordinate with BIG-4 auditors during annual audits.Plan and implement improvements and automation in accounting and reporting processes.Communicate with consultants across multiple jurisdictions.Prepare and submit regulatory reports and tax declarations.QualificationsBachelor’s or Master’s degree in Finance, Accounting, Audit, Economics, or a related field.2–3 years of relevant experience in accounting, reporting, or auditing.Strong knowledge of IFRS and international accounting standards, with the ability to interpret financial reports effectively.Advanced Excel skills, including complex formulas, data analysis, and reporting.Solid understanding of banking operations, transactions, and payment instruments.Structured thinking and strong analytical skills.

Our Mission and VisionAt Solidgate, our mission is straightforward: to empower exceptional entrepreneurs in building outstanding internet companies. We exist to support the builders — those who are shaping the digital economy — with the robust financial infrastructure they need. Our ambitious goal is to become the leading payments orchestration platform globally.About the Team and RoleWe are in search of a talented Backend Engineer eager to transition to Go and join our team dedicated to creating products that minimize fraud-related risks for our clients. You'll be working on our innovative Representment product, which has the potential to save our merchants significant amounts of money.If you excel in a high-performing team that prioritizes speed, ambition, and ownership, then this is your opportunity. Our culture is rigorous, transparent, and highly collaborative. It may not be for everyone — but if you're ready to elevate your game alongside equally motivated colleagues, this is where you belong.Explore our technology stack here.Your ResponsibilitiesDevelop dispute management systems. Create services that gather dispute data from payment systems and convert it into actionable insights for merchants.Integrate with leading global payment providers. Collaborate with platforms like Stripe, Adyen, and PayPal.Build scalable financial infrastructure. Contribute to systems that facilitate invoicing, billing, reconciliation, and other financial functions.Launch new payment products. Collaborate with partners such as Visa, Mastercard, and AMEX to deliver innovative solutions.Enhance the Representment product. Develop APIs and interfaces that allow merchants to upload dispute evidence and submit it directly to payment schemes.Ideal Candidate ProfileDemonstrates strong ownership and a clear technical perspective (you have mastered one backend language and are ready for a new challenge).Produces production-ready systems, not just individual features.Possesses a solid understanding of high-load system design.Confident in testing (unit tests, integration tests).

Role overview Solidgate seeks a Junior Business Analyst (Integrations) based in Kyiv to help refine and improve internal operations. This position centers on understanding business requirements and translating them into actionable insights for integration projects. Day-to-day work involves supporting the development of integration solutions that connect various systems and processes. The analyst will contribute to projects aimed at making workflows and internal systems more efficient. What you will do Analyze business requirements for integration projects Assist in developing solutions that connect internal systems Support ongoing efforts to streamline operations and improve workflows

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs in their quest to build outstanding internet companies. Our goal is to provide the robust financial infrastructure that innovators in the digital economy require. We are on an ambitious journey to establish ourselves as the foremost payments orchestration platform worldwide.We believe that the future of payments will be determined by individuals who think expansively, take initiative, and approach every task with curiosity and determination. These are the kind of individuals we seek to join our team.About the Team and RoleAs a Junior Operational Analytics Specialist, you will engage with Chargebackhit, our advanced technology designed to safeguard online businesses against fraud and chargebacks. This product operates with the agility and dynamism of a startup, where rapid evolution and swift decision-making are the norms.In this pivotal role, you will be central to product operations—linking services, overseeing performance, and analyzing data that provides real-time protection to merchants. This is an excellent opportunity to launch your analytics career in the fintech sector.Your ResponsibilitiesConnect, test, and monitor chargeback prevention services.Manage database interactions.Collaborate actively with Analytics, Sales, and Account Management teams.Address analytical requests from clients.Ideal Candidate ProfileBachelor’s or Master’s degree (completed or in progress) in analytics, programming, mathematics, or related fields.Proficiency in SQL and Excel.Strong analytical and problem-solving abilities.Excellent communication skills with a structured approach.Upper-Intermediate (B2) or higher level of English proficiency.Why Choose Solidgate?No internships here — we foster careers. You will get hands-on experience from day one and make a meaningful impact.Your contributions will lead to real outcomes. Help shape the money movement for global enterprises.Accelerate your growth. Learn from industry-leading fintech professionals and advance your skills rapidly.Enjoy flexible working hours. Balance your studies and work with hours that fit your lifestyle.

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs to create outstanding internet companies. Our purpose is to support the builders—the individuals who are defining the digital economy—by providing them with the financial infrastructure they deserve. Our ambitious goal is to become the leading payments orchestration platform worldwide.We believe that the future of payments is driven by individuals who think big, take ownership, and approach every challenge with curiosity and determination. That’s the kind of talent we want on our team.About the RoleAt Solidgate, we’re not merely hiring; we’re assembling a team that will redefine the fintech landscape in Europe.In our Recruitment team, we excel at increasing response rates, even when the market seems dry. We speak fluent Boolean and view LinkedIn, GitHub, and Telegram as treasure maps leading us to extraordinary talent.We are now seeking a Talent Researcher who approaches sourcing as both an art and a strategic endeavor—someone eager to join our mission of discovering and engaging top-notch talent.Your ResponsibilitiesIdentify and attract top talent using a variety of sourcing methods, including innovative techniquesCollaborate with recruiters and hiring managers to create bold, data-driven search strategiesDevelop and nurture pipelines of high-potential candidates across international marketsMonitor sourcing metrics and transform data into actionable insightsExperiment with tools and automation to enhance sourcing efficiencyCraft compelling outreach messages that inspire candidates to respond and engageYour ProfileAt least 1 year of experience in sourcing or recruitingExceptional research abilities and a knack for uncovering hidden talentAnalytical mindset with a passion for metrics, dashboards, and reportsStrong copywriting skills that compel candidates to respondCuriosity, creativity, and a results-oriented approachWhy Join Solidgate?A Big Mission: We’re shaping the future of fintech with innovation and determination.

Our Mission and VisionAt Solidgate, we are dedicated to empowering visionary entrepreneurs in building outstanding internet companies. Our goal is to provide the essential financial infrastructure that these innovators require to thrive in the digital economy. We aspire to be the leading payments orchestration platform globally.We understand that the future of payments is crafted by individuals who think ambitiously, take charge, and approach every challenge with curiosity and motivation. We are eager to welcome teammates who share this mindset.About the RoleWe are seeking a Compliance Officer specializing in KYC to take charge of our KYC/CDD processes. You will be instrumental in identifying and escalating risks while ensuring our compliance with legal and regulatory frameworks across all operational markets. In this pivotal role, you will work closely with our operations, risk, and product teams to uphold the highest compliance standards in a rapidly evolving and heavily regulated industry.Collaborate with Inna, our Underwriting Lead, who has been pivotal to Solidgate’s compliance achievements for the past five years.This position demands an active participant — you will refine processes, implement best practices, and support the sustainable growth of our business. If you are detail-oriented, thrive in high-pressure environments, and enjoy solving complex problems in a dynamic fintech setting, this is the role for you.What You’ll Own— Conduct thorough KYC checks for new and existing clients, ensuring full compliance with regulatory requirements and internal standards.— Validate customer documentation, including identification, proof of residence, and other supporting records, to confirm their accuracy and legitimacy.— Investigate clients’ websites to ensure compliance with Card Scheme and acquirer requirements.— Liaise with clients and partners regarding KYC and onboarding procedures.— Detect and report any suspicious activities.You’re a Great Fit if You Have— A degree in Law, Finance, Economics, or a related discipline.— Exceptional analytical skills and a keen eye for detail.— Proficiency in English (B2+) for both written and verbal communication.— A solid grasp of compliance, AML/KYC, and regulatory standards.— A proactive attitude — you are a doer who takes initiative.Nice to Have— Experience in the fintech, payments, or banking sectors.— Familiarity with AML software and client screening tools.— Compliance certifications (ACAMS, ICA, etc.).— Practical experience with KYC/CDD processes.

Our Mission and VisionAt Solidgate, we are dedicated to empowering innovative entrepreneurs in building exceptional internet companies. Our goal is to provide the builders of the digital economy with the robust financial infrastructure they deserve. We are on a mission to become the premier payments orchestration platform globally.About the RoleAs a product-driven FinTech company operating in a complex, regulated environment, Solidgate processes millions of transactions each day. Ensuring data accuracy, real-time monitoring, and system reliability is vital for revenue generation and customer trust.We are looking for a Product Analyst to spearhead sustainable revenue growth for our products and merchants through advanced payment analytics and strategic performance optimization. You will be responsible for analyzing payment flow, establishing scalable frameworks for tracking and visualizing key payment metrics, and identifying high-impact opportunities to enhance approval rates, optimize payment costs, and improve overall transaction efficiency.Key ResponsibilitiesPerform in-depth analysis across payment flow segments to identify growth and optimization opportunities.Develop, validate, and prioritize hypotheses through comprehensive experimentation, including A/B testing.Create and manage dashboards to monitor feature adoption and key payment metrics.Focus on the technical aspects of our platform: Core, Integrations, and Orchestration, ensuring the seamless functionality of our payment engine.Collaborate closely with Product Managers to advocate for data-driven decision-making.Explore and implement growth opportunities within Network Tokenization and scheme-specific features (Visa, Mastercard, American Express, etc.), working alongside analysts, payment scheme representatives, and other PSPs.Document research findings and experimental results to support strategic payment initiatives.QualificationsMinimum of 2 years of experience in analytics, with at least 1 year in Product Analytics.Strong foundation in mathematical statistics, proficiency in SQL, Python for data analysis, and experience using Tableau or similar BI tools.Proactive ownership mindset: ability to identify anomalies and propose solutions independently.

Our Mission and VisionAt Solidgate, we are dedicated to enabling remarkable entrepreneurs in creating outstanding internet companies. Our goal is to provide the financial infrastructure necessary for builders who are shaping the digital economy. Our ambitious aim is to establish ourselves as the leading payments orchestration platform globally.The Role of Product OperationsThink of Product Operations as the essential support team for our product organization — the crew that ensures everything runs smoothly while product managers, designers, and engineers focus on innovation and delivering value. In the unpredictable landscape of digital product development, challenges like delays, disorganized data, and inefficient handoffs can impede progress. Product Operations bridges the gap between chaos and the ability to produce high-quality, fast-paced results. Rather than directly building products, Product Operations creates and manages the systems — including frameworks, tools, and workflows — that enable our teams to operate swiftly, cohesively, and seamlessly.This position is not merely about establishing processes for their own sake; it's about grounding our product development in the realities experienced by our customers and commercial teams.Your Key Responsibilities— Develop a customer feedback loop: Create a structured system for integrating insights from Sales, Merchant Operations, and Integration into product discovery and planning.— Translate product context from the field: Convert insights from sales demonstrations and merchant engagements into actionable product intelligence, focusing on customer needs and expectations.— Design scalable processes: Implement clear frameworks for product engagement in custom solutions, demonstrations, and merchant initiatives — moving away from ad-hoc coordination to repeatable systems.— Manage feature rollouts: Oversee the controlled deployment of new features to existing customers, including timing, communication, feedback collection, and iteration.— Lead team management & development: Guide the Design and Technical Writing teams.Why This Position is a Career Accelerator— High-impact role: Directly influence the functioning of the entire product organization.— N-1 level to the Chief Product Officer: Enjoy significant strategic influence, moving beyond a support role.— Immediate measurable impact: Your contributions will tangibly enhance delivery speed, transparency, and quality.— Opportunity to build from the ground up: No legacy issues or rigid structures to navigate.— Extensive operational scope: Engage in planning, discovery, delivery, rituals, documentation, and metrics.

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs in the creation of outstanding internet companies. Our goal is to provide the innovative financial infrastructure necessary for builders who are shaping the digital economy. We are on a bold mission to become the leading payments orchestration platform globally.We believe that the future of payments is driven by individuals who dare to think big, take ownership, and approach every task with curiosity and determination. We seek teammates who embody these qualities.About the RoleWe are in search of a proactive, ambitious, and results-oriented Recruiter to join our dynamic team. This role goes beyond merely filling vacancies; it’s about attracting the talent that will shape the future of Solidgate. You will collaborate closely with hiring managers and leadership to enhance our teams with exceptional talent while ensuring candidates enjoy a remarkable experience from their initial contact to the final offer.Why This Role MattersPeople are at the heart of everything we do. Each new hire can significantly influence our trajectory. As a Recruiter at Solidgate, you will directly impact our growth rate, enhance our culture, and help us achieve our mission. Your contributions will be evident in every product launched, every new market penetrated, and every milestone reached.What You’ll Own— Manage end-to-end recruitment for international business, product, and technology roles — from sourcing through to the job offer.— Collaborate closely with hiring managers to grasp their needs and deliver impactful results.— Build, maintain, and nurture talent pipelines for key and challenging positions.— Develop and implement outreach strategies that attract top-tier candidates from around the globe.— Continuously enhance recruitment processes to make hiring smarter, faster, and more effective.— Act as a brand ambassador for Solidgate, showcasing our values and culture to candidates worldwide.You’re a Great Fit if You Have— 3-5 years of recruiting experience (preferably within fast-paced tech environments)— A proven history of successfully hiring top talent in competitive markets— Exceptional sourcing skills — adept at identifying and engaging candidates across various platforms— Strong communication and stakeholder management skills— A growth mindset: you challenge and refine processes instead of just following them— Proficient in EnglishWhy Solidgate?Join us in transforming the payments landscape!

Join Our Mission at SolidgateAt Solidgate, we are dedicated to empowering visionary entrepreneurs to create unparalleled internet companies. Our goal is to provide the essential financial infrastructure that innovators require to thrive in the digital economy. We are on an ambitious journey to establish ourselves as the leading payments orchestration platform globally.About Your RoleWe are seeking an enthusiastic and business-oriented Go Engineer to contribute to our dynamic team focused on developing solutions that mitigate fraud-related risks for our clients. You will play a pivotal role in launching our cutting-edge Representment Product, which has the potential to save our merchants substantial amounts of money.If you excel in a fast-paced environment that values high performance and ownership, you will find your place here. We foster a culture of transparency and collaboration, pushing each other to elevate our standards daily.Discover our technology stack here.Your ResponsibilitiesDevelop the Dispute module for efficient data collection from payment systems and enhance clarity for clients.Implement the Representment module by creating user-friendly interfaces and APIs for merchants to submit evidence to payment schemes.Integrate with major global payment providers such as Stripe, Adyen, and PayPal.Launch new products in partnership with Mastercard, Visa, and AMEX.Build the financial infrastructure, focusing on invoicing, billing, and reconciliation at scale.What We Are Looking ForAt least 3 years of experience in backend development.Minimum 1.5 years of experience with Go programming language.Proficient in PostgreSQL database management.Demonstrated experience in working with microservices architecture.Strong understanding of designing high-load systems.Experience with comprehensive test coverage, including unit, integration, functional, and end-to-end testing.A proactive, results-oriented approach to problem-solving.Ability to take initiative and make sound decisions.

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs in their quest to create remarkable internet companies. Our purpose is to provide the financial infrastructure that builders of the digital economy deserve. Our ambitious goal is to become the leading payments orchestration platform globally.We believe that the future of payments is crafted by individuals who think expansively, take initiative, and approach their work with curiosity and determination. We are looking for teammates who embody these qualities.About the RoleAs we experience rapid growth, we are committed to fostering a people-centric culture that empowers every team member to achieve outstanding results. We seek a People Partner to enhance the entire employee experience, from onboarding to performance management, development, and engagement.What You’ll Be DoingFacilitating a smooth and impactful onboarding process for new employees.Enhancing the performance review cycle for operational excellence.Structuring and optimizing People Management processes through thorough documentation.Coordinating the Learning and Development roadmap to ensure measurable outcomes.Collaborating with team leaders to promote talent development and career progression.Supporting employer branding initiatives and engagement activities to maintain high motivation levels across the organization.What You’ll NeedA minimum of 1 year of experience in HR or direct involvement in recruitment.A strong enthusiasm for building HR processes from conception to implementation.Proficiency in working with data, metrics, dashboards, and reporting.A sense of ownership and a high level of accountability.A structured and detail-oriented mindset—organization is key.The ability to thrive both independently and within a collaborative team environment.Proficiency in English at a B2 level or higher.Bonus PointsA background in recruitment with a desire to transition fully into HR.A positive attitude and a passion for fostering a great workplace culture.

Are you the person who can always find a solution, no matter the situation? Can you simplify even the most complex questions? If so, this opportunity is perfect for you!Join SupportYourApp, an international company dedicated to creating a truly WOW experience for our clients.Become a part of our supportive team where trust and growth are prioritized.Let’s create something amazing together!Your Responsibilities:Engage with customers via chat, phone, and email to assist, resolve issues, and provide support (and sometimes save the day) Research information from open sources — you will become a master at quick and accurate research.Create a fantastic experience for every client with care, attention, and a sprinkle of service magic Adhere to information security principles while handling confidential data — trust comes first.Collaborate with a multicultural team of professionals from various fields — there’s always someone to share experiences and jokes with.We are looking for someone who thrives on helping others. If this sounds like you, great! Additionally, it would be awesome if you:Are fluent and proficient in written and spoken Ukrainian;Can explain complex topics simply and concisely;Have experience in customer communication (in-store, online, or via DMs);Enjoy digging into details and finding answers when others have given up;Can maintain focus and not get lost in multitasking;Have a positive attitude and a strong sense of responsibility If you are also comfortable with English, know what a CRM is, or have monitored tickets on Booking/Skyscanner, that’s a plus! We offer you:A flexible schedule (morning, day, evening, and night shifts) with the ability to adapt in case of air alerts, emergencies, or during training;A creative and unique art office in Kyiv near Vasylkivska metro station (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/) equipped with everything necessary for work during blackouts;Safety measures — a shelter equipped with everything needed during air alerts;Taxi cost reimbursement in case of emergencies;Compensation in USD;Performance-based KPI bonuses;A referral bonus for inviting friends;Paid intensive training;Management invested in your progress and long-term collaboration;