Customer Success Team Leader

Role Overview HTB is looking for a Giving Team Leader based in London. This role centers on encouraging generosity and building a strong culture of giving within the organization. The Giving Team Leader guides a committed team, shaping and executing strategies to strengthen fundraising work. What You Will Do Lead and support the Giving Team to meet fundraising goals Develop and carry out initiatives to boost giving and donor engagement Build and maintain relationships with supporters Help create meaningful experiences for donors and supporters Location This position is based in London, England, United Kingdom.

As an HTB Verger, you will play a vital role in ensuring that church services run smoothly and that our venues are maintained to the highest standards. Vergers traditionally managed the operations of church buildings, and at HTB, you will be a key figure in supporting our clergy, welcoming guests, and contributing to the mission of transforming society through evangelisation and revitalisation of the church.Your responsibilities will include:Protect: Maintain the safety of our grounds, act as a key holder, and control access to buildings.Prevent: Conduct safety checks and monitor for health and safety hazards.Present: Serve as a point of contact for staff and congregation, assist in setting up events, and perform garden maintenance and general DIY tasks.Prepare: Complete all assigned tasks according to the Verger roles matrix.

Role overview HTB is looking for a Kids Pastor to support the faith journey of children in the London community. The position focuses on building a welcoming environment where children can learn, grow, and form connections both spiritually and socially. What you will do Create and deliver engaging, age-appropriate programs for children. Promote spiritual growth through creative teaching and activities. Lead and inspire teams of volunteers and staff members. Collaborate with parents and caregivers to support each child's development. Encourage a sense of belonging and community among children and their families. Requirements Genuine enthusiasm for children’s ministry and care for young people. Experience leading or motivating teams. Strong communication and collaboration skills, especially with parents and volunteers. Creativity in designing programs and building relationships. Location This position is based in London, England, United Kingdom.

Role Overview HTB Group is looking for an IT Support Systems Administrator in London. This role focuses on keeping IT systems and infrastructure running smoothly. The position involves troubleshooting technical issues, supporting staff, and working to maintain strong system performance. What You Will Do Resolve technical problems as they arise Provide IT support to employees across the company Monitor and maintain system performance Work with other teams to implement solutions that strengthen IT operations Location Based in London, England, United Kingdom.

Are you ready to take on a pivotal role in a dynamic environment? We are seeking an Executive Assistant to support our Co-CEO at htb, a forward-thinking company dedicated to innovation and excellence. As an Executive Assistant, you will play a crucial role in managing schedules, organizing meetings, and facilitating communication across various departments.Your expertise will help streamline operations, allowing our leadership team to focus on strategic initiatives. If you are a proactive problem solver with strong organizational skills and a passion for supporting executives, we want to hear from you!

Role overview The Head of UK Development at HTB is responsible for increasing annual financial support from UK donors to advance Alpha’s global mission. This position develops and implements a sustainable fundraising strategy that covers major, mid-level, and base giving, ensuring a steady flow of income for the organization. Key responsibilities Develop and lead Alpha International’s fundraising strategy and annual plans for the UK. Expand the UK major donor program, focusing on securing multi-year commitments. Manage a portfolio of major donors, each giving £10,000 or more per year. Identify and engage new major donors through networking, referrals, and introductions from peers. Support and guide team members working on mid-level and base giving initiatives. Collaborate with senior leadership to build relationships with high-net-worth individuals, trusts, and organizations. Organize and deliver donor events in the UK, including the donor experience at the Leadership Conference. Coordinate donor engagement with the HTB Group Fundraising Committee. Encourage collaboration on fundraising efforts across the UK with the Alpha UK regional team. Location This role is based in London, England, United Kingdom.

Join our dynamic team at Greene King as a Team Leader! We are seeking an enthusiastic individual to take charge and inspire our team while delivering exceptional service in a vibrant environment. This is an excellent opportunity for someone looking to develop their leadership skills and contribute to our mission of providing memorable experiences for our guests.

Join the Revitalise Trust as a Trust Fundraising Manager, a key role that collaborates closely with the Head of UK Fundraising and other teams to secure vital funding, cultivate relationships with supporters, and enhance our fundraising systems and processes.In this position, you will oversee a portfolio of current donors while establishing connections with new supporters. You'll create persuasive proposals and ensure our fundraising efforts are impactful, strategic, and aligned with our mission.The application deadline for this position is Tuesday, 31st March.Key Responsibilities:Donor Engagement & Income GenerationIdentify and research new funding opportunities in the UK, developing tailored engagement strategies.Create high-quality, compelling proposals and applications to secure new income streams.Manage relationships with current and potential donors, including individuals, trusts, and foundations to foster and grow income.Produce insightful and impactful donor monitoring reports in accordance with supporter requirements.Fundraising Systems & ProcessesMaintain accurate and up-to-date donor records within platforms such as Raiser’s Edge and SharePoint.Assist in the development of efficient and scalable fundraising processes that align with overarching Trust strategy and KPIs.Ensure the smooth operation of the Focus giving process.Contribute to strategic enhancements across our tools, systems, and templates, identifying gaps and proposing solutions.Collaboration & Cross-Team WorkingCollaborate closely with the Revitalise Trust Fundraising Team, HTB Finance, HTB Giving, and colleagues across entities to coordinate donor information and opportunities.Coordinate with the Impact Team and Systems Provider/IT to uphold data integrity and reporting standards.Participate in relevant fundraising, giving, and GDPR meetings to ensure cohesive alignment across the organization.

Join our dynamic team at Green King as a Team Leader, where you will play a pivotal role in driving success and fostering a collaborative work environment. We are seeking an enthusiastic leader with a passion for team development and operational excellence. In this role, you will be responsible for overseeing daily operations, mentoring team members, and ensuring the highest standards of service delivery.

Join us at Greene King as a Team Leader, where you will be pivotal in guiding our team to deliver exceptional service and drive operational excellence. As a leader, you will foster a positive work environment, motivate your team, and ensure that our values are upheld throughout all interactions. Your role will involve not only managing daily operations but also mentoring and developing team members to achieve their full potential.

Join Greene King as a Team Leader and be part of a dynamic and passionate team dedicated to delivering exceptional service. In this role, you will lead, inspire, and support your team to achieve operational excellence and foster a welcoming atmosphere for all customers.

Role overview The Team Leader position at Securitas in London centers on guiding a security team to deliver consistent and dependable services for clients throughout the city. This role helps maintain high service standards and offers daily support to team members, ensuring smooth operations at every site. Key responsibilities Oversee daily security operations at various client locations Manage and assist team members during their shifts Encourage professionalism and accountability within the team Make sure client requirements and service agreements are fulfilled About Securitas Securitas delivers security services worldwide, partnering with clients to help create safer environments.

Greene King is seeking a dynamic and results-driven Team Leader to join our thriving team in London. As a Team Leader, you will play a pivotal role in inspiring and managing a team to deliver exceptional service while achieving business objectives. Your leadership will drive team performance and create a positive environment that fosters growth and collaboration.

As a Team Leader at Greene King, you will be at the forefront of our operations, responsible for guiding and motivating your team to achieve excellence in customer service and operational efficiency. Your leadership will inspire your team to deliver exceptional experiences to our guests, fostering a positive and productive work environment.

Join our dynamic team at Greene King as a Team Leader, where you will play a pivotal role in leading and inspiring our workforce. As a Team Leader, you will be responsible for overseeing operations, ensuring the highest standards of service, and fostering a positive work environment. If you are passionate about driving performance and creating memorable experiences for our guests, we want to hear from you!

Role overview Zopa is looking for a Customer Service Team Leader based in London. This role leads a team dedicated to delivering high-quality customer experiences. The Team Leader provides coaching and guidance, monitors team performance, and helps shape approaches to improve service standards. What you will do Coach and support customer service team members in their daily work Monitor and analyze team performance metrics Develop and implement plans to improve service quality Foster a positive team environment that encourages productivity and customer satisfaction

Role Overview Accor Hotels is hiring a Maintenance Team Leader for its London location. This role oversees maintenance operations to keep hotel facilities running smoothly and up to brand standards. The position plays a key part in making sure guests experience a comfortable, well-cared-for environment. What You Will Do Lead and support a team of maintenance technicians Coordinate and prioritize repairs across the property Conduct regular inspections to spot and address issues early Maintain a proactive approach to prevent disruptions for guests Location This position is based in London.

Accor Hotels is looking for a Food & Beverage Team Leader to join the team in London. This position focuses on guiding daily operations in both the restaurant and bar, making sure service runs smoothly and guests enjoy a consistent, high-quality experience. The Team Leader plays a key part in setting the atmosphere, supporting colleagues, and maintaining standards throughout each shift. Main responsibilities Supervise service in the restaurant and bar, ensuring guests receive attentive and thoughtful care Coordinate daily tasks and provide support to team members Uphold high standards for food, drinks, and overall guest satisfaction Respond to guest feedback and resolve any issues promptly What helps people thrive in this role Brings energy and a positive outlook to every shift Enjoys working with others and leads by example Remains calm and focused during busy times Works to exceed guest expectations

LOCATION: Olympia, West Kensington, W14 8UXSHIFT PATTERN: 40 hours per week, 5 out of 7 days per week - 8-hour shiftsPAY RATE: £14.85 per hourIf you require any additional support or adjustments during the recruitment process, please feel free to reach out to our Recruitment Department at recruitment@abm.com. We're here to assist you!ABM UK is on the lookout for a dynamic and hands-on Cleaning Team Leader to oversee the soft services at a prestigious, multi-use complex in West Kensington, London. This landmark establishment will feature corporate offices, event spaces, leisure facilities, and restaurants, currently in the pre-opening phase.As a vital member of our team, reporting to the Operations Manager, you will be instrumental in mobilizing the site and ensuring the efficient delivery of cleaning services. This full-time role requires flexibility, including weekend shifts, to cater to the demands of a bustling environment.Key Responsibilities:Delegate tasks to cleaning operatives and monitor their performance.Conduct training and refresher sessions as necessary.Proactively resolve any cleaning defects or issues on the floor.Complete daily health & safety check documentation and maintain training records.Assist in operational planning and service readiness during mobilization.Ensure adherence to company standards and client expectations.Operate and maintain cleaning equipment effectively.