Customer Success Manager - Implementation & AI Enablement

About Saris AIAt Saris AI, we are pioneering the future of work within the banking sector from our innovative bases in San Francisco and Montreal. Our applied AI startup is tackling an unprecedented $100 billion annual challenge, which is rapidly expanding, by pushing the limits of multi-turn AI agent systems.Our mission is to address complex automation challenges that necessitate long-context reasoning, tool orchestration across legacy systems, and stringent compliance protocols—where solutions are not yet defined.With a proven track record, we've successfully deployed real agents that manage actual customer workflows. As we expand our customer base and scale our operations, we seek highly technical individuals eager to make a significant early impact.The RoleWe are in search of a dynamic AI Product Manager specializing in Implementation and Onboarding to spearhead AI transformation initiatives in the back offices of banks and credit unions. You will be responsible for guiding customers through their transformation journeys, from initial scoping to full AI deployment, ensuring seamless execution and optimal return on investment. This role merges client-facing collaboration with product-centric documentation and delivery.This position encompasses both customer engagement and product scoping.Your Mission IncludesOverseeing onboarding and implementation across customer departments, ensuring that timelines, scopes, and expectations are synchronized.Conducting discovery calls to identify use cases, edge cases, and integration requirements.Drafting product scoping documents and comprehensive blueprints for agentic AI workflows.Engaging with executive stakeholders, offering clear and compelling insights on how Agentic AI contributes to measurable ROI and transforms operations on a large scale.Collaborating with cross-functional teams including sales, customer success, and product to guarantee customer satisfaction.Who You Are5+ years of experience in implementation, product management, consulting, or enterprise onboarding—preferably with AI products in the banking or credit union sector.Domain experience within the U.S. banking or credit union landscape.Proficient in workflow mapping, use case identification, and translating client needs into product specifications.Excellent communication skills to convey technical concepts effectively to diverse stakeholders.

Join Flex Ltd. as a Senior Product Manager - Onboarding, where you will play a pivotal role in shaping the customer journey from the first interaction through successful onboarding. We are looking for a dynamic leader who can drive product strategy, collaborate with cross-functional teams, and enhance our onboarding processes to deliver exceptional experiences.

Role Overview reevo is hiring a Builder - Onboarding and Implementation Specialist in San Francisco. This role centers on guiding clients through onboarding and ensuring smooth adoption of reevo’s solutions. The Builder acts as a key partner for clients, supporting them from first integration through to full use of the product. What You Will Do Support clients during onboarding, answering questions and addressing challenges as they arise. Work closely with clients to help them integrate reevo’s technology into their workflows. Develop and maintain strong relationships, ensuring clients feel confident and informed throughout implementation. Collaborate with internal teams to refine onboarding processes and share client feedback. Who We’re Looking For Enthusiastic about technology and committed to client success. Comfortable working with others to solve problems and improve processes. Enjoys a collaborative atmosphere and adapts well to change.

Join Gusto as a Principal Product Manager focused on enhancing our customer onboarding experience. You will play a pivotal role in shaping our product strategy and guiding the development of innovative solutions that streamline the onboarding journey for our clients. Your leadership will drive collaboration across teams, ensuring a seamless transition for new customers into our platform.In this role, you will utilize data-driven insights to inform product decisions, prioritize features, and manage the product lifecycle. You will engage with stakeholders to understand their needs and ensure that our solutions meet and exceed customer expectations.

Join Arcade AIAt Arcade, we're pioneering the world's first AI-driven physical product creation platform, transforming imagination into reality. Our innovative platform empowers users to design, purchase, and sell unique, manufacturable products using natural language and generative AI technologies. We believe in democratizing the creation of physical goods, enabling everyone to create as effortlessly as they engage online, and we are constructing the infrastructure to actualize this vision for both individuals and businesses.With $42 million raised from a prestigious group of investors including Reid Hoffman and Ashton Kutcher, Arcade is at the forefront of a revolutionary market. Our leadership team, comprising seasoned entrepreneurs and experts from top tech companies like Google and Apple, is dedicated to reshaping the landscape of AI, personal expression, and on-demand manufacturing.Role OverviewAs our inaugural full-time Product Manager focused on AI, you will play a pivotal role in shaping the future of design and commerce through AI. This position is designed for a highly talented and ambitious individual who thrives in a fast-paced environment and exhibits a founder's mindset. You will be reporting directly to Co-Founder & CEO Mariam Naficy, collaborating closely with engineers, designers, and AI researchers to deliver groundbreaking experiences that define our category.In this role, you'll take ownership of crucial products from the outset, developing innovative workflows, crafting system prompts, defining product strategy, and overseeing cross-functional execution within our dynamic startup.Key ResponsibilitiesLead the design and launch of impactful projects that achieve cultural relevance and comprehensive ownership, effectively establishing a new product category.

Join Pallet as an AI Consultant - Implementations, where you will leverage your expertise in artificial intelligence to drive successful implementation strategies for our clients. Your role will involve collaborating with cross-functional teams to integrate AI solutions that enhance business workflows and operational efficiency.As an integral part of our team, you will be responsible for assessing client needs, developing tailored AI solutions, and guiding clients through the implementation process to ensure a smooth transition and adoption.

About DecagonDecagon stands at the forefront of conversational AI technology, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative platform empowers industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across multiple channels, including voice, chat, email, and SMS.At Decagon, we envision a future where customer experiences are transformed from mundane support tickets to swift resolutions and meaningful conversations. We take pride in being backed by renowned investors who share our ambitious vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.Our dynamic team thrives in an office environment, united by a commitment to excellence and rapid execution. Our core values drive our culture: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.About the RoleAs a pivotal member of Decagon’s founding Implementations Team, you will spearhead the development and scaling of our world-class AI Agent implementation function. You will be responsible for crafting and executing the strategy that ensures seamless deployments across complex environments, setting the stage for long-term success for our customers.Your role will involve collaborating closely with customer teams to understand their workflows, designing strategies aligned with their objectives, and instilling confidence in their AI journey. You will work cross-functionally with Sales, Product, and Engineering teams to translate customer needs into successful implementations and sustainable outcomes. Your leadership will guide the team through intricate rollouts, ensuring stakeholder alignment and impactful launches.The ideal candidate will possess a blend of technical savvy, executive presentation skills, and a knack for designing repeatable processes that elevate our implementation standards.In this role, you willLead enterprise AI Agent implementations from initiation to rollout, ensuring smooth execution and user adoption.Create customized strategies that integrate Decagon’s platform with each customer’s business objectives.Work closely with Sales, Product, and Engineering teams to define requirements, configure solutions, and guarantee reliable outcomes.Establish best practices for implementation processes to enhance efficiency and effectiveness.

At Ripple, we are pioneering a future where value is transmitted as seamlessly as information. Our mission is ambitious, and we are already making strides toward achieving it. Through our innovative cryptocurrency solutions tailored for financial institutions, businesses, governments, and developers, we are transforming the global financial landscape, fostering economic equity, and expanding opportunities for individuals across the globe. Here, you will engage in meaningful work, enhance your skills, and be part of a supportive team that champions your success. If you are eager to make a significant impact and seize remarkable career advancement prospects, we invite you to join us in creating tangible value in the real world.YOUR ROLE:As a key partner to the controllership team, you will report to the Senior Manager of Corporate Accounting. We seek a dynamic, tech-savvy Accounting Manager specializing in Corporate Process and AI Execution to elevate our global finance operations.This position is designed for a proactive individual who can bridge complex accounting practices with cutting-edge technology. You will spearhead our AI-driven process enhancements while ensuring our daily global close remains seamless. If you possess a project management mindset and embrace challenges with a "no task too small, no challenge too big" attitude, you will thrive in this environment.KEY RESPONSIBILITIES:Corporate Accounting & Global Close SupportGlobal Close Coordination: Manage the comprehensive global accounting close process. You will collaborate with internal teams and our offshore managed services team to ensure that all deadlines are met with accuracy.Cross-Functional Collaboration: Work closely with stakeholders across Tax, FP&A, Finance Systems, Finance Operations, and Technical Accounting to enhance day-to-day operations and promote enterprise-wide efficiency.Internal Controls & Compliance: Help develop and maintain a robust internal control environment to guarantee that our automated workflows remain compliant and operationally efficient.AI Workflow Maintenance & Process OptimizationMaintain AI Workflows: Oversee existing AI and automation workflows in Corporate Accounting, ensuring the integrity and performance of automated processes across Investments, AP Accruals, Prepaids, Fixed Assets, and Leases.

Hover uses proprietary AI and a decade of property data to help people visualize and estimate changes to their homes or buildings. Homeowners, contractors, and insurance professionals rely on Hover’s interactive 3D models, which can be created from a smartphone scan in minutes. Major insurers like Travelers, State Farm, and Nationwide trust the platform, and investors include Google Ventures and Menlo Ventures. The company values curiosity, purpose, and a commitment to supporting customers and each other. Hover encourages diverse perspectives and aims to build an inclusive, high-performance culture focused on growth and excellence. Role Overview The Implementation Manager leads major customer launches, especially for large and complex accounts. This position drives cross-functional coordination, working with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to deliver projects on time and with impact. The role manages enterprise programs that deepen customer engagement and value on the Hover platform. Responsibilities include connecting strategy to day-to-day execution, refining processes, and setting high standards for customer implementation. As Hover scales insurance account rollouts, this person will bring structure and accountability to high-stakes projects and help define the future of the implementation function. Key Responsibilities Oversee end-to-end implementation for enterprise customers, ensuring alignment with customer goals and schedules (including stakeholder mapping, milestone planning, risk management, and resource allocation). Develop a strong understanding of the Hover platform and product features to communicate value to both end users and executive leaders. Serve as the main point of accountability for all launch deliverables and cross-team initiatives. Facilitate technical and non-technical meetings with customers, internal teams, and external partners. Anticipate and address challenges to keep projects on track and deliver successful outcomes. Location San Francisco or New York

Job OverviewJoin Eragon as an AI Product Manager, where you will lead the definition, development, and scaling of innovative AI-powered products. This pivotal role places you at the crossroads of product development, engineering, and market strategy, allowing you to convert customer insights into actionable AI solutions that will progress from initial concept to full production.Collaborating closely with applied AI and engineering teams, you will influence the product vision, prioritize essential features, and ensure that our solutions deliver substantial value to our customers.Key ResponsibilitiesProduct Strategy: Establish a clear product vision, roadmap, and prioritize AI-enhanced features and systems.Customer Insight: Engage directly with customers to identify workflows, challenges, and potential for AI-driven automation.Cross-Functional Execution: Collaborate with engineering, research, and design teams to deliver impactful products.AI Product Definition: Convert vague AI capabilities into specific product requirements, specifications, and user experiences.Iteration & Feedback Loops: Utilize data, usage metrics, and customer feedback to continually enhance product performance.Go-to-Market Collaboration: Partner with sales and marketing teams to effectively position and launch products.Minimum QualificationsExperience: 3–7+ years in product management, preferably with a focus on AI/ML technologies.Technical Fluency: Solid understanding of AI/ML systems such as LLMs, agents, and data pipelines without needing to create models yourself.Execution Track Record: Demonstrated success in taking products from concept to launch in dynamic environments.Customer Orientation: Proven experience in closely working with users to translate their needs into impactful product decisions.Communication: Exceptional ability to bridge the gap between technical and non-technical stakeholders.Preferred QualificationsExperience working with LLM-based products, agents, or automation tools.Background in engineering, data science, or related technical product roles.Experience in early-stage startups.

About Air AppsAt Air Apps, we are driven by innovation and a commitment to excellence. Founded by a passionate family in Lisbon, Portugal in 2018, our mission is to revolutionize personal and entrepreneurial resource planning with the world's first AI-powered Resource Planner (PRP). With over 100 million downloads globally, and offices in both Lisbon and San Francisco, we remain self-funded and focused on challenging the status quo.Join us as we push the limits of AI-driven solutions that genuinely impact lives. As part of our team, you will be instrumental in creating products that empower individuals around the world.Embark on this transformative journey with us.The RoleAs an AI Product Manager at Air Apps, you will play a vital role in crafting AI-powered applications that elevate user experiences. You will oversee the product development lifecycle for AI-driven features, collaborating closely with engineers, designers, and data scientists to develop, launch, and scale innovative solutions. Your insights will ensure that our AI technologies meet user expectations and align with our business goals.This post is part of our effort to expand our talent pool in anticipation of the official job launch; we will reach out to you as soon as it is posted.ResponsibilitiesDefine and drive the AI product roadmap, ensuring alignment with both user needs and business objectives.Collaborate with cross-functional teams, including engineering, design, and marketing, to launch impactful AI-powered features.Conduct market research and analyze user feedback to uncover opportunities for AI integration.Work closely with data scientists and machine learning engineers to optimize AI models for performance and user impact.Establish key performance indicators (KPIs) to measure success and adapt based on data-driven insights.Stay informed about AI trends, emerging technologies, and best practices to keep our products competitive.Ensure ethical AI usage and compliance with data privacy regulations.

About OpenAIAt OpenAI, we are dedicated to the responsible development of artificial general intelligence (AGI) that benefits all of humanity. Our mission unites some of the brightest minds in science, engineering, and business to create a safer and more effective future through advanced AI technologies.About the Enablement TeamOur Enablement team plays a pivotal role in transforming OpenAI's innovative products into meaningful customer experiences. We empower our customer-facing teams by providing them with the essential knowledge, tools, and frameworks to excel in their roles.About the PositionWe are seeking a dynamic GTM Enablement Manager to spearhead the onboarding process for our rapidly expanding Go-To-Market organization. This role requires an energetic trainer and facilitator who will conduct comprehensive in-person onboarding sessions and workshops, ensuring new hires quickly become confident and customer-ready. This position is based in our San Francisco office, with occasional travel to New York City.Your Responsibilities:Establish a consistent onboarding schedule featuring live sessions, workshops, and practice opportunities to cultivate core GTM skills early on (e.g., discovery, messaging, deal rigor).Lead high-energy, interactive training sessions that promote behavioral change through role plays, scenarios, and real-time coaching.Collaborate with Sales Leadership, RevOps, Product Enablement, Field Enablement, and subject matter experts to align onboarding with current priorities and field requirements.Develop a system to keep training content updated as products, messaging, and SMEs evolve (including lightweight update mechanisms and clear ownership).Utilize metrics to continuously enhance the onboarding experience, focusing on attendance, satisfaction, confidence levels, early feedback from managers, and ramp indicators.Embrace AI-driven approaches in designing and delivering enablement programs, utilizing OpenAI tools for personalized learning and efficient content iteration.Ideal Candidate Profile:Possess a commanding presence and the ability to engage audiences with confidence, warmth, and clarity, effectively managing Q&A and addressing skepticism.Demonstrated experience in developing and delivering sales enablement training in a fast-paced environment, with enterprise GTM experience being a plus.Skilled in designing workshops that prioritize practice and outcomes over slide presentations.Operationally adept, capable of maintaining cadence and logging essential metrics efficiently.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

About Our TeamThe Enablement team at OpenAI is dedicated to transforming our innovative products into tangible benefits for customers. We equip customer-facing teams with the essential knowledge, tools, and frameworks to excel in their roles.About the PositionWe are seeking a talented Global Go-To-Market (GTM) Onboarding Program Manager to oversee the operational framework for onboarding within our international go-to-market organization. As we prepare for a significant influx of customer-facing employees by 2026 across various functions—including sales, technical success, partnerships, and customer success—this role is pivotal in managing, scaling, and enhancing the existing onboarding program.In this role, you will ensure the onboarding operations are seamless and efficient: from coordinating cohorts to aligning stakeholders, evolving the program structure, and guaranteeing that new hires are equipped to ramp up quickly and effectively. You will also modernize onboarding processes using AI-driven workflows, data analysis, and scalable systems that not only reduce operational burdens but also enhance the overall learning experience.This position is based in San Francisco and involves collaboration with leaders in Sales, Technical Success, Product Enablement, Recruiting, and Revenue Operations.Your Responsibilities Will Include:Managing the operational cadence of GTM onboarding programs across various roles and hiring cohorts.Translating hiring forecasts and business priorities into structured onboarding execution.Overseeing onboarding logistics—scheduling, communications, certifications, and stakeholder coordination.Collaborating with subject matter experts in Product, Sales, and Technical Success to ensure onboarding content remains relevant as products and messaging evolve.Designing scalable systems and processes that accommodate high-volume onboarding while ensuring a quality experience.Implementing AI-driven methodologies to enhance onboarding operations and learner experiences.Establishing and tracking key metrics to measure onboarding success, such as participation rates, readiness signals, and ramp-up indicators.Continuously refining the program based on feedback from the field, changing business needs, and scaling requirements.You Will Excel in This Role If You:Have a passion for transforming complex programs into scalable, repeatable systems.Possess a strong background in managing GTM onboarding or enablement initiatives, preferably in a technology-focused environment.

ABOUT RETELL AIRetell AI is revolutionizing the call center landscape with cutting-edge voice AI technology founded on first principles.In just 18 months since our inception, thousands of companies trust Retell’s AI voice agents to manage sales, support, and logistics calls that traditionally required extensive teams of human agents. Supported by prestigious investors such as Y Combinator and Alt Capital, we have rapidly scaled to $36M ARR with a dedicated team of 20, up from $5M at the start of 2025.Our vision for 2026 is to establish a modern customer experience platform that empowers entire contact centers with AI. Rather than relying on basic automation that requires constant human oversight, we are developing intelligent AI “workers” that serve as frontline agents, quality assurance analysts, and managers — continuously executing, monitoring, and enhancing customer interactions.We are in a phase of rapid growth and are seeking ambitious innovators eager to solve complex technical challenges, move at a fast pace, and make a tangible impact at one of the fastest-growing voice AI startups.Join us in building the future together.Recognized as a top 50 AI application on a16z's list: https://tinyurl.com/5853dt2xRanked #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Also listed among the top startups on: https://leanaileaderboard.com/

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, structure, and disseminate information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees gain access to the right knowledge precisely when they need it, enhancing productivity and fostering collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, making it quicker and more efficient for teams to harness their collective intelligence.Created by Founder & CEO Arvind Jain, Glean emerged from a profound awareness of the obstacles employees encounter in sourcing and comprehending workplace information. Witnessing firsthand the fragmentation of knowledge and the overwhelming array of SaaS tools that hinder productivity, he envisioned a better solution—an AI-powered enterprise search platform designed to enable users to swiftly and intuitively access the information they require. Glean has since transformed into a leading Work AI platform, merging enterprise-level search capabilities, an AI assistant, and dynamic application and agent development features to radically redefine workplace efficiency. About the Role: Glean is on the lookout for a dedicated GTM Onboarding & Readiness Manager to take charge of our comprehensive 30-60-90 GTM onboarding initiative (Glean|GOES) across various roles and regions. This pivotal position will spearhead Glean’s innovative, AI-focused onboarding experience, facilitating swift and predictable productivity ramp-up for new hires in pre-sales, sales, and post-sales roles. You will oversee a cohesive onboarding journey tailored to specific roles and segments, ensuring that new employees are not only knowledgeable but also ready for meaningful conversations, effective execution, and empowered by AI.

Join Fractional AI as a Forward Deployed Product ManagerAt Fractional AI, we specialize in developing personalized Generative AI software that revolutionizes business operations. Collaborating with notable clients like Zapier, Airbyte, and Change.org, we create impactful AI applications tailored to meet their unique needs.As organizations strive to bridge the divide between theoretical AI and its practical applications, we facilitate this transition with our exceptional engineering capabilities and comprehensive AI solutions. Explore our case studies to see how we make a difference.We are a profitable, rapidly growing company dedicated to tackling the most challenging problems in applied AI.About the RoleAs a Forward Deployed Product Manager, you will engage with clients who present ambitious goals—such as enhancing content moderation efficiency, improving customer service, unlocking new integrations, and automating complex workflows. Your mission will be to transform these objectives into tangible AI-driven solutions that deliver real-world results, guiding the process from initial discussions to deployment and measurable business impact.This role encompasses several key functions:Client Engagement: Acting as the primary liaison between Fractional AI and our clients.Product Strategy: Defining product development priorities and rationales.Project Management: Overseeing the execution of projects from start to finish.Operational Flexibility: Taking initiative to address any gaps that arise during the product lifecycle.Your Responsibilities:Manage Customer Relationships:Serve as the strategic partner for clients, maintaining regular communication.Participate in initial discussions, facilitate discovery sessions, gather feedback, and ensure alignment on project objectives.Establish trustworthy connections with stakeholders at all levels, setting realistic expectations and transparently discussing trade-offs.Define Product Vision:Determine product features, refine project scope, and prioritize the most impactful use cases.Translate complex business challenges into clear, actionable project plans.

About Liquid AIBorn from the innovative environment of MIT CSAIL, Liquid AI develops cutting-edge general-purpose AI systems that operate seamlessly across various deployment environments—from data center accelerators to on-device hardware. Our solutions prioritize low latency, minimal memory consumption, privacy, and reliability. We collaborate with leading enterprises in sectors such as consumer electronics, automotive, life sciences, and financial services. As we experience rapid growth, we are eager to welcome exceptional talent to our dynamic team.The OpportunityJoin us in establishing the product function that will transform Liquid AI's technological advancements into scalable, repeatable solutions for enterprise clients. As a key member of our Product team, you will work closely with technical leaders to define, package, and launch AI solutions that meet market needs. This role requires daily collaboration with ML engineers, GTM leaders, and enterprise customers to understand the value of our technology and effectively deliver it. This position offers significant ownership, allowing you to treat your solution area like your own startup within our organization.What We're Looking ForWe are seeking an individual who embodies the following qualities:Customer Obsession: Prioritizes understanding customer needs through direct feedback rather than assumptions.Self-Direction: Takes initiative to dive deep into problems without prompting, and is comfortable navigating uncertainty to propose effective solutions.Technical Fluency: Engages confidently with ML engineers and researchers, understanding the complexities of deploying AI systems in real-world applications.Founder Mentality: Treats their solution area as a startup, owning outcomes across various functions, from technical architecture to go-to-market strategies.The WorkOversee one or more go-to-market ready solutions from inception to scalable customer deployment.Analyze customer interactions to extract insights and identify productization opportunities.Collaborate with ML and inference teams to develop tools that streamline implementation.Define Ideal Customer Profiles (ICPs), pricing strategies, and packaging for scalable solutions.Partner with GTM teams to enhance outbound sales efforts around productized offerings.

Liquid AI, a company spun out of MIT CSAIL, develops general-purpose AI systems designed for efficiency, privacy, and reliability across a wide range of platforms. The team partners with enterprises in fields such as consumer electronics, automotive, life sciences, and financial services. As Liquid AI expands, the company is seeking new team members to help shape the direction of AI technology. Role overview This Product Marketing Manager position is the first of its kind at Liquid AI and reports directly to the VP of Marketing in San Francisco. The role bridges product development, communications, and go-to-market planning. The Product Marketing Manager will play a key part in ensuring Liquid AI’s innovations reach the right audiences and will help establish the foundation for future marketing initiatives. Success in this position requires a strategic mindset, the ability to understand complex technical products, and an understanding of both enterprise clients and technical users. Adaptability and a willingness to build new processes from the ground up are important for this role. What matters at Liquid AI Builder: Uses modern AI tools (including Claude Code) for content creation, campaign management, and prototyping. Able to create demos or proofs-of-concept for launches and sales, and guide others in these areas. Translator: Communicates complex technical details in clear, credible ways for the market. Knows when to consult engineering for more information before a launch and balances immediate needs with long-term planning. Operator: Establishes repeatable systems such as kickoffs, briefs, and retrospectives, rather than focusing only on one-off projects. Cross-functional collaborator: Works effectively with product, go-to-market, communications, and sales teams to drive campaigns across multiple channels. Networker: Brings recommendations for tools, contractors, and agencies to help scale marketing and communications. Comfortable working with AI tools and freelancers. Main responsibilities Lead competitive analysis and market research to refine Liquid AI’s positioning and identify new growth opportunities. Collaborate with cross-functional teams to develop and execute product marketing strategies.