Customer Success Manager - Deployments

Vaxcyte, Inc. seeks a Manager of Quality Management System (QMS) Vendor Management & Supplier Notifications to lead supplier-related quality activities. Based in San Carlos, California, this position plays a key role in maintaining and improving supplier compliance within Vaxcyte’s QMS, with a focus on timely and accurate handling of supplier notifications. Role overview This manager oversees the intake, triage, and coordination of supplier notifications using Veeva QMS. The role requires close collaboration across departments to evaluate risks, support change controls, and ensure that supplier compliance standards are met. Responsibilities also include participating in vendor qualification, supplier management, and assisting with audits when needed. Main responsibilities Supplier notification management: Manage the full process for supplier notifications in Veeva QMS, from intake and triage to prioritization and tracking. Conduct initial reviews of supplier notifications to determine necessary actions and assess potential impacts. Coordinate with cross-functional teams to ensure thorough impact assessments and follow-up steps are completed. Collaboration and compliance This position works with teams across the company to evaluate supplier-related risks and support ongoing supplier management. The manager may also contribute to internal and external audits as required.

Join Our Mission to Safeguard Human Health!Vaxcyte is a pioneering clinical-stage vaccine innovation company dedicated to engineering high-fidelity vaccines aimed at protecting humanity from the dire consequences of bacterial diseases. Our mission to combat and eliminate bacterial infections, including invasive pneumococcal disease, Group A Strep, and Shigella, is just the beginning of our journey. With a clear and well-defined pathway to success, Vaxcyte is poised to make a lasting impact. Our Values are Integral to Our Work: Rethink Convention: We embrace creative and intellectual diversity to continuously innovate how vaccines are delivered.Aim High: We are committed to achieving our audacious goal of developing the most complex biologics to protect humanity.Lead with Heart: We foster a culture of kindness, inclusivity, and constructive debate to advance our business goals.Model Excellence: Our commitment to integrity, accountability, and clarity drives our decision-making and communications.Position Summary:The Director of Quality Assurance – Vendor Management is tasked with executing the global vendor quality strategy, ensuring compliance, scalability, and inspection readiness throughout Vaxcyte’s GxP supplier network. This role will provide leadership and oversight for vendor qualification processes, audits, supplier notifications, and performance management initiatives, ensuring alignment with corporate goals and regulatory standards.As a pivotal quality leader, the Director will engage with cross-functional stakeholders and external partners, promoting continuous improvement, risk-based decisions, and operational excellence within the vendor ecosystem.

Vaxcyte, Inc. seeks an IT Quality & Compliance Manager based in San Carlos, California. This role is central to upholding the integrity and compliance of the company’s IT systems. The manager leads efforts to maintain high quality standards throughout company operations. Key responsibilities Develop, implement, and monitor IT quality assurance processes Ensure IT practices follow both internal policies and external compliance requirements Collaborate with teams across the organization to support compliance initiatives Requirements Solid background in IT compliance frameworks Experience building and managing quality assurance processes for IT systems Strong ability to work with cross-functional groups to maintain compliance

Be Part of Our Mission to Safeguard Humanity!Vaxcyte is at the forefront of vaccine innovation, dedicated to developing high-fidelity vaccines aimed at protecting people from bacterial diseases that can have severe and costly health impacts if not addressed. Our commitment to eradicating or treating bacterial infections such as invasive pneumococcal disease, Group A Strep, and Shigella is just the beginning of our journey. With a clear and strategic roadmap, Vaxcyte is poised for significant impact in global health. Our Approach Matters: We are guided by four core values that shape our collaborative efforts: *RETHINK CONVENTION: We promote creative and intellectual diversity in all our endeavors to continuously innovate the delivery of vaccines. *AIM HIGH: Our ambitious goal is to develop the most complex biologics ever conceived to defend humanity. *LEAD WITH HEART: At Vaxcyte, everyone contributes to leadership through a kindness-first, inclusive collaboration approach that fosters vigorous debate and drives our business objectives forward. *MODEL EXCELLENCE: Our mission's scale requires a shared commitment to integrity, accountability, equality, and clarity in communications and decision-making.Position Overview:Vaxcyte is looking for a dynamic Manager of Quality Assurance and Compliance to oversee daily operational governance and strategic oversight of vital Quality System processes. This role will primarily focus on leading Change Control governance and managing deviation/investigation oversight, ensuring consistent, risk-based decision-making, inspection readiness, and cross-functional accountability across quality systems. The Manager will serve as a pivotal governance leader for cross-functional quality processes, proactively identifying systemic risks, ensuring compliance with procedures, driving performance metrics through KPIs, and presenting insights on quality system health and trends during Management Review.

About 1X 1X develops humanoid robots designed to work alongside people, helping address labor shortages and support economic growth. Role Overview The Supplier Development Engineer - Structural Die Casting will strengthen 1X’s supply chain by ensuring suppliers deliver high-quality precision structural components for advanced bipedal humanoids. This role is based on-site in San Carlos, CA. The engineer will play a key part in both launching new products and supporting ongoing production. What You Will Do Work with engineering and sourcing teams to identify and select suppliers skilled in die casting, machining, and structural assembly. Source and assess vendors for castings, extrusions, machined parts, and sheet metal components. Validate supplier processes for surface treatments, welding, heat treatments, and coatings. Review GD&T on complex structural parts and verify accuracy with metrology tools. Support lightweighting and design optimization projects. Oversee supplier industrialization from early design through production ramp-up. Help suppliers qualify tooling, equipment, and processes. Assess supplier readiness for vehicle production and manage related risks. Facilitate APQP and support PPAP at production launch. Educate suppliers on 1X’s quality management systems and review part quality documentation. Lead root cause analysis and corrective actions for supplier quality issues. Track and report supplier quality metrics, driving ongoing improvement. Apply lean and quality tools to improve supply chain performance. Travel up to 40% domestically and internationally, often with short notice.

Join Our Mission to Safeguard Humanity!Vaxcyte is a pioneering clinical-stage vaccine innovation company dedicated to engineering high-fidelity vaccines aimed at protecting humanity from the dire consequences of bacterial diseases. Our mission to combat and eradicate bacterial infections—including invasive pneumococcal disease, Group A Strep, and Shigella—is just the beginning. With a clear and defined path to success, Vaxcyte is positioned to make a lasting impact. Our Approach: At Vaxcyte, what we do is as crucial as how we achieve it. Our work is guided by four core values: *RETHINK CONVENTION: We leverage creative and intellectual diversity to innovate and redefine the delivery of vaccines. *AIM HIGH: We pursue our ambitious goal of developing the most complex biologics ever attempted for the protection of humanity. *LEAD WITH HEART: At Vaxcyte, we prioritize kindness and inclusivity in our collaborative efforts, fostering vigorous discussions that align with our business objectives. *MODEL EXCELLENCE: Our shared challenge necessitates a commitment to integrity, accountability, equality, and clarity in all communications and decisions.Summary:Vaxcyte is seeking a dynamic and skilled individual to join our Vaccine Product Development team as a Stability Manager within the Quality Control Unit. This role is vital for managing the stability program for various projects in preclinical and clinical development.In this position, you will play an essential role in implementing and upholding cGMP Stability for all stages of clinical development. Your primary responsibilities will include overseeing stability studies for individual projects and analyzing stability data. You will collaborate closely with QC team members in a highly cooperative and cross-functional environment. The ideal candidate will bring extensive stability experience, ensure compliant operations and documentation, promote open communication, and adopt data-driven methodologies.

Supplier Development Engineer, Motors & Magnets | Supply ChainLocation: San Carlos, CA (on-site)About 1XAt 1X, we are revolutionizing the future of work by developing humanoid robots designed to assist humans in overcoming labor shortages and driving efficiency.Role OverviewAs a Supplier Development Engineer focusing on Motors and Magnetic Systems, you will play a pivotal role in ensuring supplier readiness and product quality for the components that power our cutting-edge humanoid robots. Your responsibilities will involve cross-functional collaboration to guarantee that all critical components meet our stringent standards for performance, reliability, and scalability.ResponsibilitiesCollaborate with engineering and sourcing teams to identify and select suppliers based on their capabilities in motor and magnetic component manufacturing.Conduct thorough evaluations of suppliers’ motor winding, rotor/stator assembly, and magnet bonding processes.Ensure suppliers maintain consistency in torque-speed characteristics, thermal performance, and EMI compliance.Assist with rotor balancing, bearing preload setups, and encoder integration.Lead the supplier industrialization process from design through production ramp-up.Support suppliers in tooling, equipment, and process qualifications.Evaluate supplier readiness for vehicle builds and manage production risk effectively.Drive the Advanced Product Quality Planning (APQP) process and support Production Part Approval Process (PPAP) leading up to production initiation.Train suppliers on 1X’s quality systems and review quality documentation for parts.Lead root cause analysis and corrective action initiatives for supplier quality challenges.Monitor and report on supplier quality metrics to ensure ongoing improvement.Utilize lean and quality tools to foster continuous improvement across the supply chain.Willingness to travel up to 40%, domestically and internationally, sometimes on short notice.

Join Our Mission to Protect Humankind!Vaxcyte is an innovative clinical-stage vaccine company dedicated to engineering high-fidelity vaccines aimed at safeguarding humanity from the devastating impacts of bacterial diseases. Our mission involves not just the eradication but also the treatment of bacterial infections such as invasive pneumococcal disease, Group A Strep, and Shigella. We have a clear and ambitious roadmap to success, and Vaxcyte is poised to achieve remarkable milestones. What we do is equally important as how we do it! Our collaborative efforts are anchored by four enduring core values: *RETHINK CONVENTION: We foster creative and intellectual diversity in every aspect of our work, continually innovating how vaccines are delivered. *AIM HIGH: We embody our ambitious goal to courageously create the most complex biologics ever developed for the protection of humankind. *LEAD WITH HEART: At Vaxcyte, every individual leads with a kindness-first and inclusive approach to collaboration, encouraging healthy debate that advances our objectives. *MODEL EXCELLENCE: The scale of our challenges necessitates a shared commitment to integrity, accountability, equality, and clarity in communication and decision-making.Position Summary:Vaxcyte offers an exciting opportunity for a Senior Manager, Quality Control Data Analyst to join our Quality Control (QC) organization. This role will serve as a vital link between our technical QC Operations team and Business teams. The successful candidate will be responsible for the systematic collection, evaluation, interpretation, and visualization of complex datasets, transforming them into actionable insights that inform both technical and business decisions. Key responsibilities include generating reports, managing databases, and utilizing analytical tools to identify trends, initiate quality events when necessary, enhance operational efficiency, and support the formulation of acceptance criteria as well as strategic planning.Essential Functions:Collaborate closely with analytical sub-teams and other departments within Analytics, Process Development, Quality Assurance, Operations, and Regulatory functions.Ensure data integrity, accuracy, and reliability, ensuring datasets are evaluated promptly and conform to quality and regulatory standards, thereby securing a continuous supply of Vaxcyte’s innovative therapies.

Join Our Team as a Sourcing Manager for Facilities and ConstructionLocation: San Carlos, CAAbout 1XAt 1X, we are pioneering the development of humanoid robots designed to work alongside humans, addressing labor shortages and fostering abundance in various sectors.Role OverviewWe are on the lookout for an experienced Sourcing Manager to spearhead our sourcing and supplier strategy for facilities, construction, and physical infrastructure categories. This role is critical in supporting our site expansions and operational scaling initiatives.This position is part of a collaborative infrastructure sourcing team where category ownership is distributed among multiple Sourcing Managers, based on expertise and business requirements. We value depth of knowledge in specific areas over a broad but shallow understanding.Your ResponsibilitiesFormulate and implement effective sourcing strategies for designated facilities and infrastructure categories.Oversee RFx processes, supplier selection, contract negotiations, and execution.Establish and maintain strong supplier relationships focusing on quality, cost efficiency, and timely delivery.Collaborate effectively with Facilities, Real Estate, Engineering, Operations, Legal, and Finance teams.Assist in facility buildouts, expansions, and infrastructure enhancements.Drive initiatives for cost optimization, supplier performance enhancement, and risk management.Track supplier KPIs to ensure adherence to commercial agreements.Primary Category Focus AreasConstruction and site expansion services.Facilities maintenance and related infrastructure services (electrical, mechanical, HVAC).Site services including security, janitorial, landscaping, and food services.CAPEX equipment installation and infrastructure services.

Aetherflux develops advanced satellites to reshape the orbital economy, focusing on solar energy capture, energy transmission using infrared lasers, and high-bandwidth optical data delivery. The company, founded in 2024 by Baiju Bhatt (Robinhood co-founder), draws on expertise from leading aerospace and defense backgrounds and is backed by prominent investors. Aetherflux aims to transform how energy and data move in space and on Earth, taking on complex technical challenges to build new space infrastructure. Role overview The Senior Sourcing and Procurement Manager will drive hardware sourcing for Aetherflux’s ambitious satellite programs. This individual contributor role manages the full lifecycle of purchase orders and supplier relationships, ensuring teams receive the materials, components, and services needed to meet rapid development goals. The position suits someone who thrives in a high-growth environment and combines analytical rigor with practical supply chain execution. Advancement to supervisory or managerial roles is possible as the company grows. What you will do Oversee purchase orders from initiation through completion, including supplier negotiations, risk mitigation, and vendor management for key projects. Develop and maintain sourcing tools and dashboards to track supplier performance, spending, and delivery accuracy. Lead cost-saving efforts by working with suppliers and identifying opportunities for manufacturing or process improvements. Manage procurement workflows, conducting pre-award reviews to ensure quality and compliance in purchasing packages. Identify and implement automation to streamline procurement and reduce manual work. Work closely with engineering, finance, and operations teams to support hardware development and production. Requirements This role requires experience managing sourcing and procurement for engineered products, strong analytical and negotiation skills, and a hands-on approach to supply chain operations. Comfort working in a fast-moving, high-growth setting is essential.

We are seeking a dynamic and experienced Reservations Manager to join our team at dddsolucionesestratgicas. In this role, you will be responsible for overseeing and optimizing our reservations process, ensuring an exceptional customer experience. You will lead a team, manage booking systems, and collaborate with various departments to enhance service delivery.

Quality Engineering TechnicianSan Carlos, CA (on-site)Join our innovative team at 1X, where we create humanoid robots designed to address labor shortages and enhance productivity. As a Quality Engineering Technician, you will play a pivotal role in ensuring our products meet the highest quality standards.The Quality Engineering Technician will be responsible for overseeing the incoming inspection area, conducting detailed sample inspections, and documenting and addressing quality issues. This position requires close collaboration with various teams to define and resolve problems effectively, thereby sustaining our commitment to quality across the organization.

Role overview The Senior Quality Assurance Specialist at Natera in San Carlos, CA plays a key part in maintaining the quality and reliability of genetic testing products. This position works with teams across the company to shape, apply, and improve quality assurance processes that meet industry standards. What you will do Work with colleagues from different departments to create and update quality assurance protocols Put processes in place and monitor them to support product safety and performance Lead efforts to improve both existing and new products Help ensure compliance with regulatory and industry requirements Impact This role helps make sure Natera’s genetic testing solutions continue to meet high standards for safety and performance.

Join 1X as a Senior Sourcing Manager - Indirect OperationsLocation: San Carlos, CA (on-site)About 1XAt 1X, we are pioneering the development of humanoid robots that collaborate with humans to address labor shortages and foster a culture of abundance in the workforce.Role OverviewWe are looking for a dynamic Indirect Team Manager to spearhead our Infrastructure and Indirect Sourcing initiatives. This role will be pivotal in cultivating and scaling a highly effective sourcing team that will support facilities, IT infrastructure, factory operations, and corporate services as we expand. Your expertise in judgment, prioritization, and people leadership will be essential in navigating our evolving environment.Your ResponsibilitiesLead and mentor a team of Global Sourcing Managers and Sourcing Specialists.Develop and implement the indirect sourcing strategy across our global locations.Collaborate closely with Facilities, IT, Manufacturing, Real Estate, Finance, and HR to align goals.Establish priorities, manage escalations, and synchronize sourcing efforts with company growth objectives.Drive initiatives for cost optimization, supplier performance enhancement, and risk management.Formulate sourcing strategies and operating models for infrastructure and indirect expenditures.Assist in planning infrastructure for new locations, expansions, and operational scalability.Team-Based Commodity OversightIT infrastructure and network servicesFacilities maintenance and site servicesConstruction, CapEx, and site expansionFactory production support (tooling, MRO, consumables)Corporate services (travel, HR-related services)Commodity management will be distributed among team members based on their experience and business requirements.

Role Overview Vaxcyte is hiring a Senior Manager, Supply Chain Planning in San Carlos, California. This leader will guide a team responsible for demand planning, inventory management, and supplier coordination. The work supports smooth production and distribution of Vaxcyte’s vaccine products.

Join our team as a Night Shift Quality Assurance Batch Record Reviewer! In this vital role, you will ensure compliance and quality standards are met for our production processes. Your attention to detail will be essential as you review and verify batch records, maintaining accuracy and integrity in all documentation.

Role overview Natera Inc. seeks a Senior Product Manager specializing in Oracle Fusion Supply Chain Management (SCM) at its San Carlos, CA office. This position shapes the direction of SCM products and serves as a bridge between product development, customer needs, and evolving market trends in healthcare technology. Collaboration with teams across the company is central to this role. What you will do Define and manage the strategy and roadmap for Oracle Fusion SCM solutions Collaborate with engineering, operations, and cross-functional groups to deliver new features and ongoing improvements Spot opportunities to enhance SCM offerings by monitoring market trends and gathering customer feedback Align product development efforts with Natera’s objectives and the requirements of healthcare clients About Natera Natera creates technology-driven solutions for the healthcare industry, emphasizing innovation and meaningful results for customers.

Join Our Team as a Senior Identity & Access Management (IAM) Lead in Security & ITLocated in San Carlos, CA (on-site)About 1XAt 1X, we are pioneering the creation of humanoid robots that collaborate with humans to address labor shortages and foster abundance across various industries. Our innovative approach is reshaping the future of work.Your RoleAs the Senior IAM Lead, you will take charge of developing and scaling our identity ecosystem, ensuring that access management is secure, automated, and compliant with audit requirements, all while maintaining high operational efficiency for our teams. This hands-on leadership position involves designing, implementing, and managing our IAM infrastructure across critical systems. You will focus on creating automation-driven lifecycle processes, enhancing authentication measures, and establishing robust governance standards. Your contributions will be vital in supporting our secure growth as we broaden our workforce and technological capabilities.Key ResponsibilitiesOversee end-to-end IAM operations utilizing tools such as Okta, Google Workspace, 1Password, and HRIS for lifecycle management.Develop and automate workflows for onboarding, transitioning, and offboarding personnel to facilitate swift and secure processes.Standardize single sign-on (SSO) and SCIM integrations across SaaS applications with a focus on secure practices.Design and implement role-based access control (RBAC), governance frameworks, administrative boundaries, and approval workflows.Enhance authentication and access controls through risk-based policies, least privilege principles, and privileged access management protocols.Directly configure, troubleshoot, and refine IAM systems, minimizing reliance on external consultants.Create dashboards, metrics, and streamlined documentation to monitor identity health as we expand.Ensure comprehensive revocation of access and credentials during offboarding processes.Maintain organized and well-governed 1Password vaults with clear ownership and regular credential rotation.

Role overview Natera seeks a Senior Manager of Research and Development to join the Oncology Product Development team in San Carlos, CA. This leader will oversee the development and optimization of next-generation sequencing (NGS)-based oncology diagnostic assays. The role also includes supporting product lifecycle management after launch. Success depends on technical leadership, strong collaboration across teams, and attention to product performance and scalability. What you will do Direct the technical development of NGS-based oncology assays, including project planning, execution, and coordination with multiple teams. Lead assay development from feasibility through verification and validation within a regulated CLIA environment. Work in partnership with Research, Informatics, Statistics, Software, Regulatory, Quality, and Commercial teams to bring products from concept to launch. Support post-launch activities such as process improvements, troubleshooting, and collaboration with Operations on commercialized assays. Prepare and review technical documents, including study protocols, reports, and validation materials to meet regulatory and product requirements. Mentor and manage team members, fostering their professional growth. Lead and oversee data analysis using statistical methods. Requirements PhD in Molecular Biology or a related field with at least 6 years of relevant industry experience, or BS/MS with a minimum of 8 years in biotech, including at least 2 years in management. Hands-on experience developing NGS-based assays in a regulated setting; CLIA experience preferred. Familiarity with CLIA laboratory workflows and implementing assays in production. Track record of leading projects and collaborating across functions; people management experience is a plus. Experience with high-throughput workflows or automation is beneficial. Knowledge and skills Strong technical background in oncology diagnostics and NGS technologies. Analytical thinking and problem-solving abilities. Proficiency in technical writing and documentation for regulated environments. Understanding of regulatory standards and design control processes, including LDT, CAP/CLIA, product development lifecycle, and change management. Excellent collaboration, communication, and interpersonal skills.