Customer Success Enablement Manager

Join DigitalOcean as a Customer Success Engineer on our Database team during the 2nd shift! In this role, you will play a crucial part in ensuring our customers achieve success using our database solutions. You will be responsible for providing technical support, troubleshooting issues, and guiding clients through best practices for optimizing their usage of our database services.

Join Allen Control Systems as a Manufacturing Engineer for our dynamic 2nd shift team! In this pivotal role, you will be responsible for designing and improving manufacturing processes while ensuring product quality and efficiency. Your expertise will help us maintain our commitment to excellence in production.As a member of our skilled engineering team, you will collaborate closely with cross-functional teams to enhance manufacturing operations and drive continuous improvement initiatives. If you are passionate about engineering and looking to make a significant impact, we want to hear from you!

Join our dynamic team at Allen Control Systems as a Quality Engineer for the 2nd shift! In this role, you will be responsible for ensuring the highest standards of quality in our products and processes. You will collaborate with cross-functional teams to identify and resolve quality issues, implement quality improvement initiatives, and uphold compliance with industry standards. If you are passionate about quality assurance and eager to make an impact, we want to hear from you!

Role Overview DigitalOcean is seeking a Manager of Customer Success Engineering in Austin to guide a team focused on delivering strong technical support and solutions for customers. This leadership role centers on building customer satisfaction and helping teams achieve successful results with DigitalOcean’s products and services. What You Will Do Lead and mentor a team of customer success engineers Ensure customers receive high-quality technical support and guidance Promote positive outcomes and adoption of DigitalOcean’s offerings Apply technical knowledge and leadership to solve customer challenges Location This position is based in Austin.

Join our dynamic team at Allen Control Systems as a CNC Machinist for the 2nd Shift. In this role, you will be responsible for operating CNC machines and ensuring precision in manufacturing processes. Your expertise will contribute to the production of high-quality components that meet our rigorous standards.We are seeking a skilled individual who thrives in a fast-paced environment and is committed to excellence. If you are passionate about machining and eager to advance your career, we want to hear from you!

Join the dynamic team at Allen Control Systems as a Quality Inspector on our 2nd shift. You will play a crucial role in maintaining the high standards of quality that our products are known for. This position is ideal for detail-oriented individuals who thrive in a fast-paced environment. You will conduct inspections, test products, and ensure compliance with company and industry standards.

Join our dynamic team at Allen Control Systems as a Mechanical Assembly Technician on the 2nd shift. In this role, you will play a vital part in the assembly and testing of mechanical components, ensuring that our products meet the highest standards of quality and performance. You will work in a collaborative environment, utilizing your technical skills and attention to detail to contribute to our innovative projects.

Why join us?Handoff is revolutionizing the construction industry with our AI-driven platform. We empower remodelers by automating estimating processes, optimizing operations, and increasing project wins, all supported by real-time cost data and intuitive workflows that resonate with contractors. With more than 10,000 active users each month and an impressive $6 billion in annual project volume, we're becoming the go-to partner for those who build our homes.Our success is fueled by over $25 million in funding from leading investors like Y Combinator, Initialized, and Greycroft. Our team operates across hubs in Austin, São Paulo, and Buenos Aires, with a strong commitment to creating high-impact, user-friendly solutions that make a tangible difference.Customer Success Manager at HandoffWe are seeking a dynamic Customer Success Manager to establish and enhance our post-sales framework from the ground up. This pivotal role involves designing systems, processes, and playbooks that facilitate onboarding, boost adoption, enhance retention, and drive expansion within our customer base.You will oversee all aspects of implementation, training, support, account management, and renewal strategies—transforming a disjointed customer journey into a structured, measurable, and scalable growth operation.This position is perfect for someone who excels in startup environments, relishes the challenge of building systems from the ground up, and is eager to directly influence revenue through customer success initiatives.

Transforming Connections to Social Care.At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.

As a Senior Customer Success Manager, you will take ownership of the retention, expansion, and strategic growth of a high-value portfolio consisting of strategic-level accounts. This senior-level position is tailored for individuals who can seamlessly integrate strategic revenue management, demand generation expertise, and consultative partnership skills. You will be responsible for driving measurable revenue outcomes, uncovering new growth opportunities, and shaping customer strategies on a wide scale. This role demands a proactive leader who can think beyond daily account management while consistently delivering results.Key Responsibilities:Own and achieve revenue targets for a designated portfolio of high-value accounts, fully accountable for retention, expansion, and demand growth.Proactively monitor customer performance to identify trends, risks, and opportunities, taking decisive action to mitigate revenue loss or accelerate growth.Serve as the strategic lead for assigned accounts, fostering executive-level relationships and influencing long-term customer investments and partnerships.Identify risks and demand shifts early, providing clear context on revenue impact, drivers, and recommended actions.Collaborate cross-functionally with other teams to drive demand generation, optimize performance, and unlock new growth opportunities.Lead quarterly business reviews (QBRs) and ongoing performance discussions, aligning customer goals to measurable outcomes and ROI.Maintain a robust pipeline and activity discipline, ensuring consistent engagement through proactive outreach, discovery, and growth initiatives.Utilize CRM and data tools (e.g., Salesforce, Excel, BI dashboards) to forecast performance, track progress, and guide strategic decision-making.Manage escalations with urgency and ownership, ensuring timely resolution while maintaining strong internal alignment.Provide structured feedback from customers and the market to influence product evolution, pricing strategy, and operational improvements.Identify and act on upsell, cross-sell, and demand expansion opportunities, contributing to overall business growth.

Role overview Wise seeks a Junior Customer Success Manager based in Austin. This position focuses on supporting clients and ensuring they benefit fully from Wise’s services. Regular communication with customers is central to the role, including answering questions and building strong relationships over time. What you will do Serve as the primary contact for customer inquiries Respond proactively to client concerns and questions Work to develop and maintain long-term partnerships with customers Who thrives in this role People who enjoy helping others and communicate clearly will feel at home in this position.

Join our dynamic team as a Customer Success Representative in Austin, Texas! This is an exciting opportunity for individuals passionate about enhancing customer experiences. You will be instrumental in ensuring our clients achieve their goals and derive maximum value from our services. If you thrive in a collaborative environment and are eager to contribute to our success, we want to hear from you!

Join method as a Customer Success Manager where you will play a pivotal role in ensuring our clients achieve their desired outcomes. You will be responsible for building strong relationships, providing insights, and delivering exceptional service that drives customer satisfaction and retention.

At Shift Robotics, we are dedicated to transforming urban mobility, making our world more walkable and accessible. Our innovative solutions empower individuals to embrace walking as a preferred mode of transport, reducing reliance on cars and enhancing everyday life.Our flagship innovation, the Moonwalkers, represent the pinnacle of personal mobility technology, enabling users to walk faster and more efficiently through advanced robotic assistance. We envision a future where everyone can navigate their surroundings on foot, fostering a more human-centric environment.We have gained media attention from prominent publications such as Wired, CNET, Gizmodo, and PCMag.

At Shift Robotics, we are revolutionizing urban mobility by making the world a more walkable place. Our innovative approach enhances personal mobility, allowing individuals to choose walking over sitting in traffic. Our flagship product, Moonwalkers, represents the fastest robotic shoes globally, providing intelligent locomotion assistance that augments natural walking. We believe that with the power of Moonwalkers, a more human-scale future is within everyone's reach.Featured in prominent media outlets such as Wired, CNET, Gizmodo, and PCMag.The RoleWe are on the lookout for a talented Robotics Software Engineer to join our Embedded Systems team as we develop the next generation of Moonwalkers. In this dynamic role, you will be instrumental in designing, prototyping, and testing cutting-edge hardware and software systems that drive our mobility solutions.

Join our dynamic team in Austin, Texas, as a Customer Success Specialist. This role is pivotal in ensuring our clients receive exceptional service and support. You will collaborate across departments to enhance client satisfaction and drive success.

About Shift RoboticsAt Shift Robotics, we are dedicated to transforming urban mobility, creating a world where walking is the preferred mode of transportation. Our innovative personal mobility solutions enhance the speed and efficiency of walking, encouraging individuals to leave their cars behind and embrace a healthier lifestyle. Our flagship product, Moonwalkers, are the fastest robotic shoes globally, designed to amplify natural walking through smart locomotion assistance. We believe that a more sustainable future is just a step away, allowing individuals to navigate their surroundings effortlessly.As we embark on developing the next generation of Moonwalkers, we invite passionate engineers to join our dynamic team. Here, innovation thrives at the intersection of hardware, software, and human motion, offering a unique opportunity to pioneer advancements in personal mobility.Role OverviewAs a Gait Control Engineer, you will spearhead the creation of locomotion control algorithms for our cutting-edge robotic footwear platform. Your expertise will be vital in designing, implementing, and deploying resilient control and estimation algorithms that facilitate safe and intuitive human-machine interaction.Your collaboration with mechanical, electrical, and firmware teams will be essential to develop algorithms that perform reliably on embedded systems, adeptly addressing the variability in human gait and environmental conditions.This position demands a profound understanding of human locomotion, control systems, and the intricacies of embedded algorithm implementation.Responsibilities:Design and implement advanced gait control algorithms tailored for wearable robotic systems.Formulate control strategies to assist walking across diverse user speeds, terrain types, and gait phases.Develop, validate, and optimize locomotion controllers on embedded hardware.State Estimation & Sensor FusionCreate real-time estimation algorithms utilizing IMU, force sensors, encoders, and other onboard sensors.Implement sensor fusion techniques for accurate gait phase detection and motion analysis.

Join the Customer Success Team at TRACTIAN At TRACTIAN, our Customer Success Team is pivotal in driving customer renewals and expansion, enhancing lifetime value, retention, and growth within our diverse global clientele. By building strong partnerships with industry giants like Hyundai, Bosch, and Kraft Heinz, we ensure that our Enterprise customers achieve exceptional outcomes with TRACTIAN's innovative solutions. As leaders in industrial technology, our team is dedicated to delivering rapid ROI, nurturing long-term collaborations, and achieving outstanding net revenue retention. Every member of our team is empowered to make a significant impact and is recognized for their excellence, contributing to the enduring success of our customers. Your Role As a Customer Success Manager at TRACTIAN, you will oversee customer projects within the manufacturing maintenance sector. Your primary focus will be on ensuring customer satisfaction and facilitating expansion by promoting maintenance operational excellence and improving their reliability programs.

Join Osano as a Strategic Customer Success Manager and play a pivotal role in ensuring our clients achieve their goals with our innovative data privacy solutions. You will be the primary point of contact for our customers, guiding them through their journey and helping them maximize the value of our platform.In this dynamic position, you will leverage your expertise to foster relationships, drive customer engagement, and become an advocate for customer needs within our organization. Your proactive approach will help identify upsell opportunities and contribute to overall customer satisfaction.