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Customer Success Associate at Perk | Birmingham

PerkBirmingham
On-site Full-time

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Experience Level

Entry Level

Qualifications

Key Responsibilities:Deliver outstanding customer support to business travelers. Understand and address client needs with empathy and professionalism. Collaborate with team members to enhance service quality and efficiency. Contribute to the continuous improvement of customer experience processes. Qualifications:Strong communication and interpersonal skills. Ability to solve problems effectively and efficiently. Experience in customer service or a related field is a plus. A passion for travel and technology is highly desirable.

About the job

Join Our Team

At Perk, we are revolutionizing the way businesses manage travel and expenses. Our intelligent platform automates tedious tasks, freeing up valuable time for professionals to focus on what truly matters. We are on a mission to eliminate shadow work that hinders productivity, and we empower over 10,000 companies worldwide, including renowned brands like Wise, On Running, and Breitling.

Founded in 2015, we have rapidly expanded to a global team of over 1,800 talented individuals across 12 offices, with our headquarters in London and Boston. Our commitment to innovation and excellence drives us to create a work environment that inspires and elevates our team members.

As a Customer Success Associate, you will play a critical role in enhancing the experiences of business travelers. Our Customer Care team is dedicated to ensuring our clients receive exceptional support, and we seek individuals who are empathetic, solution-oriented, and eager to make a positive impact.

If you are motivated by delivering a 7-star service and are passionate about transforming corporate travel management, we want to hear from you!

About Perk

Perk, formerly known as TravelPerk, is an innovative platform designed to streamline travel and expense management. By automating routine tasks, we help businesses reclaim lost productivity and enhance employee morale. With a commitment to excellence and a global presence, we are dedicated to transforming the corporate travel landscape.

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