Customer Solutions Engineer

Founded in 2017, Obsidian Security addresses a vital need: securing the SaaS applications that power modern businesses, including platforms like Microsoft 365, Salesforce, and many more. With backing from esteemed investors such as Greylock, Norwest Venture Partners, and IVP, we have developed a comprehensive SaaS security platform aimed at minimizing risks, detecting and responding to threats, and preventing breaches before they occur. Our team comprises industry leaders who have been instrumental in defining endpoint and identity security categories at renowned firms like CrowdStrike, Okta, Cylance, and Carbon Black. Currently, we are revolutionizing SaaS security in the age of agentic AI. Obsidian is trusted by major global enterprises, including Snowflake, T-Mobile, and Pure Storage. We provide protection for over 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including numerous Fortune 1000 and Global 2000 giants. With robust global momentum, an expanding partner ecosystem that includes SentinelOne, Databricks, and Google Cloud, along with a significant fundraising event on the horizon, we are rapidly scaling towards long-term growth and IPO readiness. Join us as we shape the future of SaaS security! We are excited to announce an opening for a Senior Solutions Engineer to join our dynamic team. If you are eager to contribute to a winning team, Obsidian Security is the ideal place for you to make a significant impact. In this role, you will actively lead and manage the technical evaluation phase of the sales process while also mentoring and developing the team. Collaborating with the sales team, you will provide technical guidance on the sales of Obsidian solutions and become a subject matter expert on SaaS security challenges and solutions. Your role will involve partnering with prospects in a technical and educational capacity throughout the sales cycle, advocating for the customer back to product management and engineering. You will also work closely with the leadership team to expand the extended team within the respective regions. The perfect candidate is driven, collaborative, knowledgeable, has experience in offensive or defensive cybersecurity roles, and possesses strong software engineering skills.This is a fully remote position supporting the Central US region, with a preferred location in Chicago, Minneapolis, or St. Louis.Prepare and deliver technical presentations explaining Obsidian solutions to prospective and existing customers.

Join CyberArk as a Senior Solutions Engineer, where you'll be instrumental in illustrating the unparalleled value of our identity security solutions to both potential and existing Enterprise clients. In this pivotal role, you will demonstrate how CyberArk safeguards essential assets across hybrid cloud environments and distributed workforces through engaging product demonstrations, insightful presentations, and impactful Proof of Concepts (POCs).Utilizing your technical prowess and sales insight, you will expertly guide clients through their technology evaluation journey. Collaborating closely with the sales team, you will serve as the primary technical resource, helping clients navigate the complexities of technology evaluation. Your role will be that of a key technical advisor and advocate, ensuring clients grasp both the business and technical advantages of CyberArk's solutions.A solid understanding of security requirements across various sectors, including Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing, is essential. You will apply this expertise to tackle unique security and compliance challenges, crafting optimal solutions that align with customers' infrastructure and data center environments.Success in this position hinges on your ability to communicate intricate technical concepts effectively to both business and technical stakeholders. We are seeking a solution-driven professional who is passionate about addressing security challenges across global industries.Key Responsibilities:Act as a subject matter expert on CyberArk’s Identity Security solutions, delivering technical guidance and value demonstrations to Enterprise clients and partners.Proactively identify new sales opportunities by developing technical relationships within prospective accounts, partners, and current customers.Lead Proof of Concept (POC) evaluations to exhibit CyberArk’s security solutions to Enterprise clients and prospects.Assist with RFP/RFI responses, ensuring CyberArk’s offerings align with enterprise requirements.Build long-term relationships with technical teams and executives to ensure success with CyberArk solutions.Support and empower CyberArk’s partner network, enabling them to effectively convey the value of CyberArk to their Enterprise clients.Represent CyberArk as a thought leader through public speaking, webinars, or industry forums to educate and influence customers and partners.Act as the customer advocate, conveying critical requirements to internal teams.Engage actively with internal teams, serving as a resource and mentor when appropriate.Communicate customer requirements to Product Management teams.

Join CyberArk as a Solution Engineer specializing in Identity and Access Management (IAM) and Identity Governance and Administration (IGA). In this role, you will leverage your expertise to deliver advanced solutions that enhance security and compliance for our clients. You will work closely with both technical and non-technical stakeholders to understand their requirements and provide tailored solutions.

Join Our Team at LangChainAt LangChain, we are passionately dedicated to making intelligent agents a ubiquitous part of our daily lives. Our mission is to provide developers with the tools they need to transition from prototype concepts to production-ready AI agents that can be counted on by teams worldwide. Originally recognized for our widely adopted open-source tools, we have expanded our offerings to include a comprehensive platform designed for building, evaluating, deploying, and managing AI agents at scale.Our solutions, including LangChain, LangGraph, LangSmith, and Agent Builder, empower teams across startups and large enterprises to deliver real AI products. With a trusted reputation among millions of developers, LangChain is the backbone for AI initiatives at organizations such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.Having successfully raised $125M in Series B funding from industry leaders including IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in an exciting phase of growth, continually innovating and developing new products. Each team member at LangChain has the opportunity to make a significant impact on our projects and collaborate effectively to shape the future of AI technology.The Deployed Engineering TeamThe Deployed Engineering team plays a crucial role in working with companies to build and maintain AI agents in production. We assist in transforming ideas and prototypes into reliable systems that teams can count on.This hands-on, highly technical team collaborates closely with customer engineers through the entire lifecycle—from pre-sales evaluations to post-deployment support. Our focus is on achieving technical excellence, co-designing agent architectures, and enabling customers to operate agents reliably at scale using the LangChain suite.As a Deployed Engineer, you will find yourself at the intersection of engineering, product development, and go-to-market strategies, influencing how LangChain is integrated in the field while providing valuable real-world insights back to our platform.Your RoleAs a Deployed Engineer, you will tackle some of the most challenging problems in applied AI—not just demos or research, but systems that real teams depend on in production. The feedback loop is swift, the impact is tangible, and your work will directly influence how AI agents are constructed in real-world applications.

Join our dynamic team as a Regional Lead for Industrial Hygiene in the Central region! We are looking for a seasoned leader with a robust background in industrial hygiene to spearhead our consulting operations. This role is perfect for candidates who thrive in managing multifaceted programs, guiding high-performing teams, and nurturing client relationships.As the Regional Lead, you will oversee substantial industrial hygiene projects, provide direction to technical staff, and play an instrumental role in enhancing our market presence throughout the Central United States. A deep understanding of asbestos, lead-based paint, mold, and indoor air quality (IAQ) assessments is crucial, along with a strong grasp of regulatory requirements and proven client engagement skills.Key Responsibilities:Lead and oversee industrial hygiene projects from inception to completion, ensuring adherence to quality standards, compliance, and profitability.Act as the primary liaison for strategic accounts, fostering long-term client relationships.Conduct and supervise assessments related to asbestos, lead-based paint, mold, and IAQ.Formulate project scopes, budgets, timelines, and proposals that align with client expectations and project objectives.Provide hands-on technical guidance and mentorship to project managers and field teams.Ensure compliance with OSHA, EPA, and all relevant Central region state regulations.Drive business development initiatives through presentations, proposals, and participation in key industry and client events.Represent J.S. Held at regional conferences, professional associations, and networking events.

Since 1985, Advanced Technology Services (ATS) has been a leader in industrial maintenance, operating throughout the United States, Mexico, and the United Kingdom. Our team of experts is dedicated to optimizing factory operations and enhancing reliability.Desde 1985, Advanced Technology Services (ATS) ha sido un líder en mantenimiento industrial, operando en los Estados Unidos, México y el Reino Unido. Nuestro equipo de expertos se dedica a optimizar las operaciones de las fábricas y mejorar la fiabilidad.Key Responsibilities:Promote and uphold the ATS safety culture.Ensure adherence to regulatory standards and ATS policies.Collaborate with both internal and external clients to develop engineered solutions that enhance reliability and throughput.Identify capital expenditure opportunities for equipment replacements, including ROI development and communication.Lead the implementation of operating systems, critical elements, and best practices that foster a reliability-centric culture.Apply precision maintenance tools and practices proficiently.Possess a comprehensive understanding of reliability-centered maintenance and the associated deliverables (equipment-specific maintenance plan - ESMP).Engage with the maintenance team to utilize predictive, preventative, and precision maintenance technologies aimed at risk identification and mitigation prior to equipment failures.Conduct and comprehend failure mode and effects analysis.Leverage advanced knowledge of Work Execution Management (WEM) to train and mentor on identified gaps and improvements from reliability strategy performance sessions.Facilitate and coach the ATS Root Cause, Bad Actor, and Fault Tree Analysis processes.Work in partnership with leadership to ensure alignment on ATS and customer KPIs.

Join Our Team at LangChainAt LangChain, we aspire to revolutionize the field of intelligent agents, transforming innovative ideas into production-ready AI solutions. Our journey began with the development of widely adopted open-source tools, and we have since evolved into a robust platform that empowers developers to build, evaluate, deploy, and scale AI agents efficiently.Our cutting-edge technologies, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by leading organizations, from startups to Fortune 500 companies like Replit, Clay, Coinbase, Workday, Lyft, and Cloudflare. With our recent $125M Series B funding from top investors, we are poised for accelerated growth, and every team member has a significant role in shaping our future.About the Deployed Engineering TeamOur Deployed Engineering team collaborates directly with clients to design and maintain reliable AI systems in production. This highly technical team partners with customer engineers throughout the entire project lifecycle, focusing on technical excellence, co-designing agent architectures, and ensuring scalable operations through the LangChain suite.Role OverviewAs a Deployed Engineer, you'll tackle some of the most challenging problems in applied AI, working on systems that teams depend on daily. Your contributions will have a direct impact on how AI agents are developed and deployed in real-world scenarios.

Join CyberArk as a Senior Solution Sales Specialist focusing on Machine Identity in the North Central region. In this pivotal role, you will engage with clients to understand their needs, articulate the value of our solutions, and drive the adoption of our innovative security offerings. Your expertise will help organizations enhance their security posture and manage privileged access effectively.This position requires a strategic mindset and the ability to collaborate with cross-functional teams to deliver tailored solutions that meet customer requirements. You will thrive in a fast-paced environment, where your contributions will directly impact our growth and success.

At Serve Robotics, we're transforming urban logistics with our innovative sidewalk robots. Designed to navigate busy streets, our robots ensure deliveries are accessible to a wider audience and support local businesses.Our fleet has been successfully operating in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, engaging merchants, customers, and pedestrians alike. We're on the lookout for talented individuals to elevate robotic deliveries from a novel concept to a standard practice.About UsWe are a team of seasoned professionals in technology, encompassing software, hardware, and design, committed to crafting the future we envision. Our mission is to tackle real-world challenges through robotics, machine learning, and computer vision, all while focusing on an exceptional user experience. Our diverse and agile team thrives on collaborative and respectful problem-solving.Serve Robotics is seeking a dynamic and results-oriented Regional Operations Manager for the North Region to oversee daily operations across our northern markets. The ideal candidate will be based in the Chicago metropolitan area. In this role, you will lead a team of 5-8 exempt leaders, manage market performance, ensure operational safety, take ownership of the region's full P&L, and enhance customer satisfaction through our autonomous delivery robots. Your efforts will significantly influence fleet reliability, customer satisfaction, and financial outcomes.We are searching for a proven leader with strong operational instincts, a proactive approach, and the capability to inspire and develop a front-line team while making data-driven decisions in a fast-paced, high-growth environment. This role will be crucial in developing and implementing operational processes that revolutionize the extensive last-mile delivery sector.

Join Datadog as a Regional Manager for Sales Engineering, where you'll lead a dynamic team of Sales Engineers in a high-growth environment. Your role will be pivotal in qualifying and closing opportunities while coaching your team on delivering exceptional technical expertise during sales presentations, product demos, and technical evaluations (POCs). This is a hands-on management position where you will take on the lead technical role for customer engagements with key accounts in your region, fostering strong partnerships between the SE team and other departments within Datadog.At Datadog, we prioritize our office culture, emphasizing relationships, collaboration, and the creativity that emerges from it. Our hybrid workplace model enables our Datadogs to achieve a work-life balance that suits them best.

Role Overview LangChain Inc. is hiring a Field Marketing Specialist for the Central region, based in Chicago, IL. This position focuses on building and executing marketing strategies that strengthen brand awareness and engagement within the assigned territory. What You Will Do Plan and carry out marketing initiatives tailored to the Central region. Work closely with teams across the company to support local projects and campaigns. Use customer insights to refine and improve marketing activities. Location This role is based in Chicago, IL.

At Via, we are dedicated to revolutionizing public transportation systems, enhancing access to jobs, healthcare, and education for communities everywhere. Our innovative platform empowers modern transit networks by transforming outdated, fragmented public transportation systems into smart, data-driven digital infrastructures. With a global network of agency partners, Via is recognized as a leading provider of transportation technology and services.As a Senior Account Executive with Via, you will spearhead sales initiatives across both public and private sectors within your region, driving cities towards more inclusive, sustainable, and technology-enabled transportation solutions. You will be responsible for achieving your revenue targets and managing your market comprehensively: identifying opportunities, nurturing strategic relationships, and converting visionary mobility concepts into successful, real-world agreements. In collaboration with Via’s Partnerships team, you will transcend conventional sales roles, working closely with cities and private operators to shape the future of mobility and implement effective transit solutions that have a lasting impact.

Join our team as a Packaging Specialist, directly reporting to the Regional Sales Director. This vital position will empower Account Managers in the North Central Region by serving as the go-to expert in the cushioning sector. Your primary focus will be to drive revenue growth within the cushioning portfolio in your designated area.Key Responsibilities:Foster the expansion of the cushioning product line across the assigned region in collaboration with local Account Managers, ensuring effective prioritization of time and resources to achieve results.Analyze market trends and customer requirements related to our cushioning solutions and collaborate with marketing and innovation & development teams to deliver the right products and solutions.Deliver in-depth product and solution presentations to distribution partners alongside Account Managers and Regional Sales Directors.Collaborate closely with our Packaging Application Centers on custom projects, preparing detailed value analyses and product specifications to support the sales team in closing or retaining business.Coordinate with the Regional Sales Director and sales training teams to identify knowledge gaps and implement timely strategies for improvement.

Join T5 Data Centers as a Senior Project Manager - Owner's RepresentativeAre you ready to take your project management skills to the next level? At T5 Data Centers, our commitment to excellence is unwavering. Since our inception in 2008, we have focused on delivering tailored data center solutions for enterprise and hyperscale clients. Our approach is comprehensive, covering every aspect of the data center lifecycle, from customized turnkey development and facilities management to data center operations and construction needs across the globe.We are proud to have earned the trust of the world's largest companies with their vital data center operations. Our success is driven by our dedicated team of over 400 engineers, technicians, and professionals who thrive in an inclusive culture of growth and excellence, always prioritizing customer satisfaction.Why T5? We embrace diversity and value the experience of military veterans. Our leadership team is battle-tested and well-equipped to navigate the complexities of the data center industry.

Syndigo is at the forefront of driving the seamless flow of data and content throughout the commerce ecosystem, enhancing the delivery of precise and engaging information that boosts sales across various platforms. We are recognized as a leading authority in software and services dedicated to the management of master data, product information, digital assets, and content syndication and analytics across diverse sectors, including grocery, foodservice, hardlines, home improvement, oil & gas, pet care, health and beauty, automotive, apparel, and healthcare products.With a robust network connecting over 50,000 global users and more than 12,000 brands with upwards of 1,750 retailers, Syndigo is a vital player in the industry.We deliver compelling product content that empowers consumers to shop online with confidence while facilitating efficient product supply chains for brands and retailers alike. Our growth hinges on the remarkable talent within our team, and we are always eager to welcome skilled individuals to join us.**This is a hybrid position that requires two days in the Chicago office**Pre-sales is not merely about product demonstrations; it’s about showcasing infinite possibilities. It involves understanding client needs, providing guidance, and crafting impactful narratives. Through effective pre-sales, we transform complexity into clarity, ideas into actionable solutions, and prospects into loyal customers.For seasoned professionals in this field, there’s nothing quite like witnessing the moment a client truly comprehends the value of our platform—seeing how it aligns with their objectives, addresses their challenges, and propels their business forward. This is the essence of exceptional pre-sales, and it’s the caliber of Solutions Engineer we seek.This position requires more than just following a demo script; it demands engaging, challenging, and inspiring clients. It’s essential to know your audience and discern when to delve into technical specifics and when to elevate discussions to strategic business value. Adaptability, resourcefulness, and a commitment to enhancing our narrative are key attributes we value.If you are passionate about problem-solving, storytelling, and influencing client decisions, we would love to hear from you.HOW WE’LL BE WINNING TOGETHER DAY TO DAYConsult and Collaborate: Engage with prospects to thoroughly understand their business challenges across various industries and data domains, tailoring consultative strategies to drive impactful outcomes.Deliver Engaging Demos: Showcase our solutions in a way that resonates with clients, effectively communicating their value and potential impact.

About WRITERWRITER empowers leading enterprises to seamlessly integrate AI-powered solutions into their workflows. Our mission is to enhance human potential through advanced superintelligence, showcasing the viability of transformative AI that bridges IT and business sectors to achieve enterprise-wide innovation. With WRITER's comprehensive platform, numerous organizations, including Mars, Marriott, Uber, and Vanguard, are effectively creating and deploying AI agents that are rooted in their unique data and powered by WRITER's high-grade language models. As a company valued at $1.9B and supported by top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is swiftly establishing itself as a frontrunner in enterprise generative AI.Since our inception in 2020, with offices in San Francisco, New York City, Austin, Chicago, and London, we are a team of ambitious innovators eagerly seeking dedicated and intelligent builders to join us in shaping a promising future of work powered by AI. About the RoleAs the Enterprise AI Adoption Lead, you will play a pivotal role in ensuring the successful deployment and activation of our platform across a diverse customer portfolio. Your deep engagement with clients will allow you to grasp their business goals, enabling you to create tailored programs, communities, and frameworks that translate AI investments into quantifiable results. Working in close collaboration with a Transformation Lead, you will identify the most suitable WRITER capabilities for each specific use case, crafting and executing strategies that foster substantial adoption—this includes establishing champion networks, conducting bespoke workshops, and guiding clients on the sustained scaling of their AI initiatives.The ideal candidate embodies a proactive, builder's mentality in customer success: you will not merely wait for clients to reach out; you will proactively cultivate an environment that encourages engagement.This position is hybrid, based in our Chicago and Austin locations.

Join Monks as a Senior Solution Lead in our Pre-Sales and Solution Strategy team. In this fully remote role, you will leverage your expertise to drive innovative solutions and enhance sales strategies, ensuring our clients achieve optimal results through our offerings.As a pivotal member of our team, you will collaborate with cross-functional departments to deliver tailored solutions that meet client needs, while also mentoring junior staff and contributing to our strategic vision. Your insights will help shape our product offerings and refine our market approach.

Nexxen delivers data-driven TV solutions for advertisers, agencies, publishers, and broadcasters worldwide. With a technology stack that includes both a demand-side platform (DSP) and a supply-side platform (SSP), everything centers on the Nexxen Data Platform. The Chicago office brings together people who value dedication, collaboration, and a strong customer focus. Nexxen’s culture is shaped by three guiding principles: Customer Centric, Curious Mindset, and Collaborative with No Ego. Creative thinking and unified problem-solving are encouraged to help reshape the advertising industry. Role overview The Solutions Engineer serves as the primary technical consultant to the sales team, presenting and positioning Nexxen’s technology to ad agencies, brands, and partners. This position plays a key role in pre-sales strategy, solution design, and implementing client-level solutions. Building trust and ensuring effective data use are central to every client interaction. What you will do Lead the technology evaluation process for prospective and current clients Act as the technical advisor for Nexxen’s platform, supporting the sales team Work closely with internal teams and external partners to design and implement solutions Directly influence multimillion-dollar campaigns and drive revenue outcomes through technical expertise Your safety matters Nexxen is committed to the safety and well-being of employees and job seekers. The company never requests payment during hiring. Suspicious job postings or messages should be reported to infosec@nexxen.com.

Canon Design seeks a Regional Health Market Leader to guide healthcare strategy across the Great Lakes Region. This position can be based in Chicago, IL, Minneapolis, MN, or Pittsburgh, PA. Role overview This leader focuses on building and maintaining strong relationships with healthcare clients, industry partners, and community stakeholders. The role involves identifying new opportunities and leading teams to deliver projects that improve care environments throughout the region. What you will do Drive strategic growth for Canon Design’s healthcare practice in the Great Lakes Region. Develop and sustain connections with healthcare organizations and partners. Lead project teams to address the needs of healthcare providers and communities. Ensure all projects reflect Canon Design’s mission to create positive impact through design. Impact This position shapes the future of healthcare environments in the Great Lakes Region. The work helps communities access better care through thoughtful and effective design.