Customer Solutions Engineer

Join AvePoint as our Director of Public Sector Solution Engineering!AvePoint is a distinguished global leader in data management and governance, empowering over 21,000 customers worldwide to transform their digital workplaces across leading platforms such as Microsoft, Google, and Salesforce. With our extensive network of over 3,500 managed service providers, value-added resellers, and systems integrators, our solutions are available in more than 100 cloud marketplaces. For more information, please visit www.avepoint.com.At AvePoint, we prioritize our people. Our culture fosters agility, passion, and collaboration, empowering you to shape your career, make an impact, and own your future.About the Position:As the Director of Public Sector Solution Engineering, you will be instrumental in steering our Solutions Engineering team, providing strategic direction and leadership. Your role will involve setting objectives, defining the team’s vision, and ensuring alignment with our overarching business goals. This position offers a unique opportunity to make a substantial impact and drive our success within the Public Sector.

OpenGov delivers AI and ERP solutions that help local and state governments work more efficiently and transparently. With more than 2,000 public sector organizations using the OpenGov Public Service Platform, the company supports a wide range of needs, from asset management and procurement to budgeting, billing, and open data. OpenGov’s ERP integrates these tools so partners can focus on priorities and maximize return on investment. More details about the mission and products are available at OpenGov.com. Role overview The Partner Enablement Manager will lead the training and certification of Delivery and Implementation Partners for OpenGov’s public sector solutions. This Chicago-based, in-office role reports to the Director of Professional Services Partnerships. The position focuses on developing and executing enablement strategies, maintaining up-to-date partner knowledge, and ensuring partners are equipped to deliver value with OpenGov products. Collaboration with professional services, sales enablement, product management, and marketing teams is central to this role. What you will do Design and implement onboarding and certification programs, including 30-60-90 day plans and ongoing learning paths aligned with product updates. Create and manage a library of partner resources such as case studies, technical documentation, and co-branded marketing materials for RFX responses. Deliver training through webinars, workshops, and Learning Management Systems (LMS) to accelerate partner readiness. Define and track key performance indicators, monitor partner engagement, and analyze certification data to identify areas for improvement. Work closely with Product, Marketing, and Sales teams to translate internal knowledge into actionable content for partners. Requirements Experience in partner enablement, training, or program management, ideally within software or public sector solutions. Strong collaboration skills to work across departments and communicate effectively with partners. Ability to design learning programs and deliver engaging training sessions, both live and through digital platforms. Comfort working in an in-office setting in Chicago.

Join CapTech Consulting as a Salesforce Public Sector Architect:Collaborate closely with clients on team-oriented projects, delivering comprehensive solutions throughout the Software Development Lifecycle utilizing Agile Methodologies and advanced technology frameworks.Effectively manage technical scopes and client expectations to ensure successful project outcomes.Technical Responsibilities:Oversee the technical delivery of customized development, integrations, and data migration elements within Salesforce Public Sector Solutions implementations.Design innovative solutions utilizing Salesforce Public Sector functionalities, including case management, licensing and permitting, grants management, and digital services.Provide architectural oversight and hands-on support for implementations utilizing OmniStudio features (FlexCards, OmniScripts, Integration Procedures, DataRaptors/Data Mappers).Develop and review integrations with external systems commonly utilized by State and Local governments, such as financial systems, eligibility engines, document management systems, and identity providers.Support release management, environment strategy, and DevOps processes in line with public sector change control requirements.Thought Leadership and Professional Growth:Create a personalized professional development plan to enhance your skills and career trajectory.Exhibit technical thought leadership in Salesforce Public Sector architecture and emerging Salesforce capabilities.Contribute to the development of internal architecture standards, accelerators, and reusable assets tailored to government clients.Gain diverse experience working with various clients across different industry verticals.Mentor fellow architects and developers, promoting growth through communities of practice, architecture reviews, and knowledge sharing.Engage in technical pre-sales and scoping support for state and local government clientele.

At Via, we are revolutionizing global transportation through cutting-edge technology. Our mission ranges from enhancing individual commutes to significantly diminishing our environmental impact. Join us in achieving our ambitious goals.As the Sales Director for the Central US, you will spearhead our public sector sales initiatives for key strategic accounts. You will create an inclusive, sustainable, and tech-forward mobility framework. We seek a proactive and innovative leader who can identify new business opportunities and manage the entire sales cycle, from initial outreach to successful closure and upselling. This is a quota-bearing position.Your Responsibilities:Forge and nurture long-lasting, revenue-generating partnerships with a diverse array of clients, including elected officials and private sector leaders. You will drive full-cycle sales execution and strategy across your territory, enhancing transit solutions for communities.Utilize strong analytical skills to navigate your market’s unique buying landscape, constructing compelling, data-driven business cases that highlight our platform's value across various sectors.Act as a trusted advisor to potential clients, guiding them in developing regional transit plans and identifying funding sources within your market.Serve as the public face of Via, championing our mission and technology through local marketing campaigns, conference presentations, and ongoing thought leadership in the mobility sector.

Join Samsara as a Mid-Market Account Executive focused on the Public Sector. In this dynamic role, you will be responsible for driving sales and developing relationships within government entities, ensuring they leverage our innovative technology solutions to enhance their operations. You will engage with mid-sized accounts, identifying their specific needs and providing tailored solutions that help optimize their services.

Role overview Turnitin LLC is hiring a Director of Solutions Engineering to lead a team focused on shaping the company’s technical direction. This is a remote role open to candidates based anywhere in the USA. Chicago is listed as the location, but relocation is not required. What you will do Lead and mentor a team of solutions engineers, supporting their growth and performance. Collaborate with teams across Turnitin to define and deliver technical solutions that address client needs. Use engineering expertise to support product development and enhance the user experience. Help set the strategic direction for Turnitin’s solutions, with a focus on customer satisfaction and business outcomes. Requirements Proven experience leading engineering or solutions teams. Background in developing technical solutions for clients. Strong ability to work with multiple departments and stakeholders. Dedication to fostering innovation and driving continuous improvement.

At Walker Sands, we foster an environment where everyone feels valued, empowered, and encouraged to contribute their unique perspectives.We actively welcome applications from individuals of diverse backgrounds, including people of color, LGBTQ+ individuals, veterans, parents, and those with disabilities. As an equal opportunity employer, we are committed to creating a diverse, equitable, and inclusive workplace. Please feel free to include your pronouns in your application, and let us know if you require any reasonable accommodations during the application or interview process.Walker Sands is on the lookout for a dynamic and strategic Associate Director of Public Relations to elevate our growing team's capabilities.This role is tailored for an individual who excels at the crossroads of storytelling, technology, and business strategy. Our clientele includes Fortune 500 companies, fast-growing startups, and innovative leaders across sectors such as IT, cybersecurity, data, and artificial intelligence.In the capacity of Associate PR Director, you will manage comprehensive PR programs from conception through execution, demonstrating confidence, clarity, and authority in client interactions. You will craft compelling narratives around cutting-edge technologies, cultivate significant media relationships, and drive integrated initiatives that enhance brand visibility, credibility, and prestige.Additionally, you will assume a leadership role within the agency, mentoring teams, refining processes, and shaping the future trajectory of our B2B tech practice.Key Responsibilities:Strategic LeadershipDevelop sophisticated PR strategies for B2B tech clients, particularly in IT, cybersecurity, data, and AI sectors.Lead clients through strategic recommendations, program development, and decisive actions.Transform business objectives and technical concepts into compelling, distinct narratives.Program Management and ExecutionOversee PR initiatives from strategy to execution, ensuring excellence at all stages.Guide teams in delivering impactful media relations, thought leadership, and cohesive communication initiatives.Collaborate with digital, content, and creative teams to develop integrated, multi-channel communication strategies.Client EngagementAct as a trusted advisor to client stakeholders.Manage expectations, offer proactive guidance, and navigate complex communication challenges.

Are you ready to drive innovation and create meaningful impact?West Monroe is seeking a visionary Director of Data Engineering to elevate our Technology practice. This role demands a strategic leader who will shape, direct, and expand our Data Engineering offerings in alignment with organizational goals. You will spearhead the development of cutting-edge data platforms, formulate data strategies, and implement cloud solutions, all while providing clients with insightful leadership on leveraging new technologies for business transformation.Your responsibilities will include owning key client accounts, defining project scopes, driving sales initiatives, and leading large-scale data projects.Key Responsibilities:Business Development:Identify and cultivate opportunities with existing clients, qualify leads, and foster new business relationships.Target new strategic clients leveraging established networks and business development acumen.Collaborate with cross-disciplinary teams to identify and exploit sales opportunities.Lead business development meetings with potential clients to understand their needs and convert them into actionable proposals that demonstrate measurable value.Create comprehensive work plans, pricing estimates, and risk assessments for potential engagements.Engage in networking events to expand and leverage a professional and community network.Client Delivery:Lead multidisciplinary teams in delivering services across various industries, maintaining an executive presence with high-level client stakeholders.Guide teams in translating client business goals into effective data and analytics solutions, collaborating closely with data engineering and product teams to achieve impactful outcomes.Ensure quality assurance and maintain regular communication with client executives to align on project progress and outcomes.

Wabtec Corporation is seeking a dynamic and innovative Senior Director of Intelligent Solutions to lead our efforts in advancing intelligent technology solutions across our operations. This pivotal role will involve overseeing the development and implementation of cutting-edge systems that enhance productivity, efficiency, and customer satisfaction.As a Senior Director, you will collaborate with cross-functional teams to design strategies that integrate intelligent solutions into our existing frameworks, driving significant business transformation. You will be responsible for establishing best practices, mentoring team members, and ensuring alignment with our corporate goals.

The Trade Desk is seeking an experienced Solutions Consulting Director to lead our consulting team in delivering innovative solutions to our clients. In this pivotal role, you will collaborate closely with sales and product teams to craft customized strategies that maximize value for our clients. Your strategic mindset and in-depth understanding of data-driven marketing will be critical in guiding clients through complex challenges and driving their success.

Join Comwrap Reply, a dynamic member of the Reply network, where we specialize in creating high-impact digital experience platforms utilizing Adobe's enterprise solutions. We collaborate closely with clients to rejuvenate their digital infrastructures, enhance customer engagement, and drive sustainable growth. Our consultancy thrives within a global framework, blending agility with profound expertise to craft transformative digital experiences.As the Outbound Sales Director, you will spearhead efforts in driving new business by identifying, engaging, and securing clients for our Adobe Experience Cloud offerings. Your primary responsibility will be to prospect and onboard new clients through strategic outbound sales initiatives, focusing on our diverse Adobe solutions, including Experience Manager Sites & Assets, Target, Analytics, Real-Time CDP, and Customer Journey Analytics. Your strong background in software sales and exceptional communication skills will be pivotal in articulating our product value, understanding client requirements, and successfully closing deals. While a detailed technical background is not mandatory, familiarity with Adobe product services, particularly innovative AI-driven functionalities, is essential.

Join Us in Shaping the FutureFor nearly six decades, Coates Group has been at the forefront of creating meaningful connections between leading global brands and their customers. While we take pride in our past accomplishments, we are excited about the journey ahead!As a global technology leader, we specialize in delivering dynamic, smart, and personalized customer experiences through our cutting-edge digital hardware and proprietary content management systems. Our innovative signage solutions enhance interactions with brands worldwide. If you've enjoyed ordering at McDonald’s or Dunkin’ in recent years, you've likely experienced our digital solutions firsthand. Operating in over 50 markets globally, our headquarters are located in Sydney, Australia, with nine offices worldwide.At Coates Group, we embody the values of a family-owned business while embracing the innovative spirit of a start-up. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through dedication and creativity, we have established ourselves as industry leaders, receiving multiple awards and achieving record milestones, including the largest hardware deployment in Quick Service Restaurant history.We are driven by curiosity, authenticity, and a commitment to diversity. Our team consists of thinkers, creators, challengers, and collaborators who are passionate about revolutionizing how leading brands utilize technology to enhance customer experiences.The Director of Business Process Re-Engineering will spearhead the transformation, standardization, and continuous improvement of our end-to-end business processes. This pivotal role will drive operational excellence across various key functional areas, including Sales Operations, Deployment/Installation, Supply Chain, Support Services, Finance, and International Operations. Leading a team of Business Process Specialists, you will partner with cross-functional leaders to ensure our processes are scalable, efficient, and customer-centric, aligning with the needs of major QSR clients such as McDonald's, Dunkin', and Starbucks. This role will also ensure seamless integration between hardware, software, and service delivery processes, facilitating high-quality execution, quicker deployments, and an enhanced customer experience. Additionally, you will interface across Operations & Technology, ensuring that process initiatives are effectively designed, prioritized, and embedded into our core systems to deliver sustainable and scalable commercial outcomes.

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

Syndigo is at the forefront of driving the seamless flow of data and content throughout the commerce ecosystem, enhancing the delivery of precise and engaging information that boosts sales across various platforms. We are recognized as a leading authority in software and services dedicated to the management of master data, product information, digital assets, and content syndication and analytics across diverse sectors, including grocery, foodservice, hardlines, home improvement, oil & gas, pet care, health and beauty, automotive, apparel, and healthcare products.With a robust network connecting over 50,000 global users and more than 12,000 brands with upwards of 1,750 retailers, Syndigo is a vital player in the industry.We deliver compelling product content that empowers consumers to shop online with confidence while facilitating efficient product supply chains for brands and retailers alike. Our growth hinges on the remarkable talent within our team, and we are always eager to welcome skilled individuals to join us.**This is a hybrid position that requires two days in the Chicago office**Pre-sales is not merely about product demonstrations; it’s about showcasing infinite possibilities. It involves understanding client needs, providing guidance, and crafting impactful narratives. Through effective pre-sales, we transform complexity into clarity, ideas into actionable solutions, and prospects into loyal customers.For seasoned professionals in this field, there’s nothing quite like witnessing the moment a client truly comprehends the value of our platform—seeing how it aligns with their objectives, addresses their challenges, and propels their business forward. This is the essence of exceptional pre-sales, and it’s the caliber of Solutions Engineer we seek.This position requires more than just following a demo script; it demands engaging, challenging, and inspiring clients. It’s essential to know your audience and discern when to delve into technical specifics and when to elevate discussions to strategic business value. Adaptability, resourcefulness, and a commitment to enhancing our narrative are key attributes we value.If you are passionate about problem-solving, storytelling, and influencing client decisions, we would love to hear from you.HOW WE’LL BE WINNING TOGETHER DAY TO DAYConsult and Collaborate: Engage with prospects to thoroughly understand their business challenges across various industries and data domains, tailoring consultative strategies to drive impactful outcomes.Deliver Engaging Demos: Showcase our solutions in a way that resonates with clients, effectively communicating their value and potential impact.

Nexxen delivers data-driven TV solutions for advertisers, agencies, publishers, and broadcasters worldwide. With a technology stack that includes both a demand-side platform (DSP) and a supply-side platform (SSP), everything centers on the Nexxen Data Platform. The Chicago office brings together people who value dedication, collaboration, and a strong customer focus. Nexxen’s culture is shaped by three guiding principles: Customer Centric, Curious Mindset, and Collaborative with No Ego. Creative thinking and unified problem-solving are encouraged to help reshape the advertising industry. Role overview The Solutions Engineer serves as the primary technical consultant to the sales team, presenting and positioning Nexxen’s technology to ad agencies, brands, and partners. This position plays a key role in pre-sales strategy, solution design, and implementing client-level solutions. Building trust and ensuring effective data use are central to every client interaction. What you will do Lead the technology evaluation process for prospective and current clients Act as the technical advisor for Nexxen’s platform, supporting the sales team Work closely with internal teams and external partners to design and implement solutions Directly influence multimillion-dollar campaigns and drive revenue outcomes through technical expertise Your safety matters Nexxen is committed to the safety and well-being of employees and job seekers. The company never requests payment during hiring. Suspicious job postings or messages should be reported to infosec@nexxen.com.

Join the Leading Innovator in Electric Power Data and Analytics The electrical grid represents the largest and most intricate machine ever constructed. Yes Energy's cutting-edge electric power trading analytics software offers real-time insights into the vast amounts of data produced by the North American electrical grid every day. Our distinctive and forward-thinking approach to data empowers real-time trading decisions and mid- to long-term investment strategies, contributing to lower utility prices, facilitating the energy transition, and ensuring the stability of the grid. It’s not just a challenging role; it’s a role with a significant purpose. Become a part of our thriving organization as we undergo international transformation.

About AvePoint: At AvePoint, we are the premier global authority in data security, governance, and resilience, dedicated to transcending conventional solutions. Our mission is to empower organizations across the globe to collaborate with confidence by establishing a solid data foundation. With over 25,000 clients relying on the AvePoint Confidence Platform, we facilitate the preparation, security, and optimization of vital data across various collaboration platforms, including Microsoft, Google, Salesforce, and more. Our expansive global channel partner network comprises approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our innovative solutions available in over 100 cloud marketplaces. Discover more about us at www.avepoint.com. We are dedicated to investing in our employees, fostering a culture of agility, passion, and teamwork. At AvePoint, you are empowered to shape your career, create significant impacts, and seize (y)our future. Unleash the power of you! About the Role: Are you eager to apply your technical skills and customer engagement abilities in the fast-paced tech industry? This role provides an incredible opportunity for you to thrive as a pre-sales professional, working with cutting-edge software solutions. We offer ongoing training and mentorship to guide you on your path to becoming a successful sales engineer. What You Will Be Doing: In your pivotal role as the technical lead, you will collaborate closely with our partner account managers throughout the sales lifecycle of our Elements/Channel business. This consultative position will allow you to drive the closure of new deals by delivering compelling technical presentations of AvePoint's solutions and providing essential pre-sales support to both potential and returning partners and clients.

About AvePoint:AvePoint is the global frontrunner in data security, governance, and resilience, dedicated to going beyond conventional solutions. We empower organizations around the globe to collaborate with assurance, ensuring a robust data foundation. Our AvePoint Confidence Platform is trusted by over 25,000 clients worldwide, as they prepare, secure, and optimize critical data across platforms such as Microsoft, Google, Salesforce, and more. With a vast global channel partner program encompassing approximately 5,000 managed service providers, value-added resellers, and systems integrators, our solutions are accessible in over 100 cloud marketplaces. To discover more, visit www.avepoint.com.At AvePoint, we prioritize the growth of our employees. Our values of agility, passion, and teamwork foster an environment where you can take charge of your career, make an impactful contribution, and shape your future. Unleash your potential with us!