Customer Solutions Architect at braintrust | San Francisco

About Us:Modal is at the forefront of AI infrastructure. We provide seamless access to GPUs, quick container startups, and integrated storage solutions, simplifying the process of model training, batch job execution, and low-latency inference. Leading companies such as Suno, Lovable, and Substack trust Modal to transition from prototypes to full-scale production without the complexities of infrastructure management.Our rapidly expanding team operates out of NYC, San Francisco, and Stockholm. With a remarkable 9-figure annual recurring revenue (ARR), we recently achieved a valuation of $1.1 billion after our successful Series B funding round. Thousands of customers, including Lovable, Scale AI, Substack, and Suno, depend on us for their AI workload needs.Joining Modal means becoming part of a dynamic, rapidly growing AI infrastructure company with substantial opportunities for personal and professional advancement. Our team comprises creators of well-known open-source projects (e.g., Seaborn, Luigi), academic researchers, international competition medalists, and seasoned engineering and product leaders with extensive experience.The Role:We are seeking a strategic Solutions Architect to influence technical strategies across our key enterprise accounts.In this position, you will serve as the technical partner to Enterprise Account Executives, managing intricate evaluations, developing infrastructure modernization strategies, and promoting multi-product adoption across AI and ML applications.This is a strategic, consultative role that demands a robust architectural background, a strong executive presence, and the ability to impact major infrastructure decisions worth millions. You will collaborate directly with CTOs, VPs of Engineering, and leaders of ML platforms to redefine the construction and operation of AI infrastructure.If you excel in fast-paced technical sales contexts and are eager to shape the infrastructure that drives modern AI innovations, we would love to hear from you.

About UsAt Roadrunner, we are revolutionizing the outdated CPQ software that sales teams have struggled with for years. Rather than simply improving it, we are aiming to replace it entirely. Our innovative agentic stack, PQA - Prompt, Quote, Approve, is purpose-built for enterprises, utilizing a data model that aligns with contemporary pricing dynamics.As the first incubation by Kleiner Perkins since Glean, we are led by seasoned founders with successful past ventures and a talented engineering team hailing from industry giants such as Snowflake, Databricks, Citadel, Meta, Robinhood, and Brex. Our San Francisco office fosters a collaborative in-person work environment, and we are just embarking on this exciting journey.

Join orb as a Solutions Architect, where you will play a pivotal role in designing innovative solutions that drive our technology strategy forward. Collaborate with cross-functional teams to create cutting-edge applications that enhance user experiences and streamline operations.

About Deepgram Deepgram builds real-time APIs for speech-to-text (STT) and text-to-speech (TTS), serving over 200,000 developers and 1,300 organizations. Companies like Twilio and Cloudflare use Deepgram’s scalable, precise voice AI technology to power their products. Role Overview: Solutions Architect The Solutions Architect joins Deepgram’s Applied Engineering team in San Francisco. This role focuses on working closely with clients, solving technical challenges, and developing scalable solutions to strengthen Deepgram’s support infrastructure. What You Will Do Lead customer engagements after the sale, ensuring smooth technical integration and support. Assist with pre-sales and implementation projects as needed. Resolve complex technical issues for clients, drawing on engineering expertise. Develop repeatable solutions and contribute to automation that frees the team to focus on high-impact pre-sales work. How Deepgram Works The team values an AI-first approach, encouraging experimentation with advanced AI tools in daily work. Deepgram supports a culture of innovation and adaptability. Location This position is based in San Francisco, CA.

Join leverdemo-8 as a Solutions Architect and be part of a dynamic team dedicated to transforming how organizations recruit and hire top talent!Lever, founded a decade ago, provides innovative hiring software used by industry leaders such as Netflix, Yelp, and Shopify to build exceptional teams. Recognized as the #1 workplace in San Francisco and a top employer nationwide, we pride ourselves on our people-first culture and are committed to investing in our talented team members, known as “Leveroos.”THE OPPORTUNITYAs a Solutions Architect, you will play a pivotal role in addressing customer needs through innovative technical solutions. You will engage with prospects to assess their requirements, design initial technical frameworks, and create Statements of Work (SOWs). After the sales process, you will collaborate with customers to refine their requirements and translate them into actionable technical solutions, working closely with our development team for successful implementation and testing. This cross-functional position involves collaboration with Sales, Support, R&D, and the Professional Services team, ensuring our solutions meet and exceed customer expectations while fostering the evolution of our APIs.THE TEAMYou will be part of the Customer Experience Solutions (CXS) department, which includes Customer Success, Service & Support, Implementation, and Professional Services. Our mission is to advocate for our customers by understanding their business challenges and delivering exceptional value through our products. The Professional Services team is crucial in ensuring customer success through custom solutions, technical guidance, and analytics consulting.In CXS, we are committed to fostering a cooperative environment to guarantee our customers receive outstanding service and results using Lever. Your contributions will be essential in building trust and confidence with our clients while enabling our cross-functional teams to achieve their goals.

Position OverviewAs a Senior Solutions Architect, you will play a pivotal role as the primary technical lead and sales engineer for ePlus's innovative product and service solutions. Your expertise will be crucial in supporting the regional sales team to enhance revenue generation and optimize engagement within our customer account portfolio. Collaborating with our team of master architects, engineers, and consultants, you will have the chance to deeply understand our clients’ requirements and devise actionable, sustainable IT roadmaps to achieve their goals.Your Impact Key responsibilities include:Delivering technical expertise to sales teams and clients in your designated solution focus area.Building trust and establishing credibility as a key advisor to ePlus’s sales team and clientele.Conducting engaging customer presentations showcasing ePlus’s core competencies and technical offerings for your assigned accounts.Supporting the sales team with comprehensive account planning related to technical aspects of hardware, software, and services opportunity qualification and development.Drafting and authoring technical sections for RFP/RFI/RFQ responses.

About Liquid AIFounded as a spinoff of MIT CSAIL, Liquid AI specializes in developing versatile AI systems designed for optimized performance across various deployment platforms, from data center accelerators to on-device hardware. Our commitment to low latency, minimal memory consumption, privacy, and reliability sets us apart. We collaborate with enterprises in sectors such as consumer electronics, automotive, life sciences, and financial services. As we experience rapid growth, we seek remarkable talent to join our journey.The OpportunityAs we establish our solutions architecture function from the ground up, you will play a pivotal role as one of our inaugural Solutions Architects. Collaborating closely with the Head of Solutions Architecture and the go-to-market organization, you will manage customer engagements from inception to completion.Our models are specifically engineered for environments constrained by memory, latency, and power, encompassing edge devices, mobile applications, embedded systems, and on-premises infrastructure where traditional models cannot operate. You will engage with this boundary daily.Our clientele ranges from AI-native startups to established enterprises venturing into AI for the first time. Your mission is to bridge the gap between our models' capabilities and customers' expectations, delivering on that promise from technical validation through to go-live.

Location: San Francisco Bay Area, California REQ ID FEQ127R103 Mission Join our team as a Solutions Architect, where you will play a pivotal role in empowering large enterprises to harness the full potential of their data. Collaborating closely with the Enterprise Account Executive (AE), you will define and implement the technical strategy for our most significant accounts, driving deeper and wider adoption of machine learning (ML) and artificial intelligence (AI) solutions. Your expertise in value-based selling, technical account management, and leadership will be key in maximizing client success. You will work alongside a dedicated team that builds proofs of concept and showcases Databricks' innovative products. A strong technical understanding of ML and AI applications across various use cases relevant to the High Tech and Manufacturing sectors is essential. Outcomes Act as the primary technical voice for Databricks across multiple clients. Guide customers through a transformational journey, facilitating their evaluation and adoption of Databricks solutions. Implement tailored technical strategies within accounts based on a deep understanding of their needs. Foster a network of technical champions within client organizations. Align technical strategies with Databricks solutions effectively. Provide structured mentorship to enhance the skills of team members. Earn respect from peers through your experience, insights, and contributions. Competencies: Expertise in establishing and leading virtual teams to achieve success within client accounts. Experience managing large global accounts with an annual recurring revenue (ARR) exceeding $1 million. Ability to build relationships with executives and key influencers. Skill in presenting persuasive viewpoints to decision-makers, steering them toward successful outcomes. Strong technical background in big data, data science, and cloud technologies. Proven ability to drive data-driven business transformation. Programming experience in Python, R, Scala, or Java. Preferred: Databricks Certification.

At Hover, we empower individuals to create, enhance, and safeguard the spaces they cherish. Utilizing cutting-edge AI technology built on over a decade of comprehensive real estate data, Hover addresses essential inquiries such as “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals depend on Hover for precise, fully-measured, and interactive 3D models of any property, all achievable through a quick smartphone scan.Our mission at Hover is fueled by curiosity, purpose, and a collective dedication to our customers, communities, and one another. We believe that innovation thrives through diverse perspectives and are proud to foster an inclusive, high-performance culture that encourages growth, accountability, and excellence. Supported by reputable investors like Google Ventures and Menlo Ventures, and trusted by industry frontrunners such as Travelers, State Farm, and Nationwide, we are transforming the way people perceive and engage with their environments.Why Hover Wants YouWe are establishing a new Solutions Architect role to support large enterprise clients in effectively adopting and scaling our platform. This pivotal, technical, customer-facing leadership position will oversee intricate onboarding and integration processes, translating client workflows into actionable platform configurations and technical specifications, while closely collaborating with Product and Engineering teams to bridge any gaps.As the inaugural hire and player-coach team lead, you will set the framework for Solutions Architecture within our organization and will recruit and nurture a team that will expand alongside growing demand.Your ContributionsEnterprise Onboarding & Solution DesignGuide comprehensive technical onboarding for major enterprise clients: discovery, solution design, and readiness for launch.Align client workflows and operational models with our products, pinpointing necessary configurations, best practices, and change management requirements.Create scalable solutions that balance client needs, product capabilities, security/compliance mandates, and long-term sustainability.Integrations & Technical DeliveryLead integration strategy and execution across client systems and downstream partners (e.g., APIs, SSO, data transfer, third-party tools).Convert requirements into clear technical specifications: data mappings, integration contracts, event flows, error-handling approaches, and monitoring strategies.Develop repeatable integration patterns and documentation that minimize implementation time and enhance reliability.

Zyphra is a cutting-edge artificial intelligence company located in the vibrant city of San Francisco, California, dedicated to pushing the boundaries of AI technology.The Role:As our Principal Solutions Architect, you will establish yourself as the foremost technical authority during all partner and customer interactions involving Zyphra’s extensive AI model portfolio and innovative AI agents. Your role will involve articulating the technical advantages and unique features of Zyphra’s offerings, guiding partners and customers from the initial assessment phase through a seamless integration process, and representing our research initiatives. This is not a mere support role; you will drive the entire technical go-to-market (GTM) strategy, crafting compelling narratives, nurturing strategic partnerships, and facilitating successful commercial outcomes.Moreover, you will play a pivotal role in providing valuable insights from partners and customers that will inform Zyphra’s research and product development roadmap. Ideal candidates will possess a research mindset, communicate with the clarity of an industry expert, and have the credibility to engage effectively with both technical and executive-level discussions.Your Responsibilities Include:Acting as the primary technical advisor to strategic partners and customers across Zyphra’s full AI model portfolio, which includes language, vision, audio, brain-computer interfaces, and agentic systems from the initial discovery phase through deployment and expansion.Crafting and delivering engaging technical narratives, demonstrations, and evaluation frameworks that highlight the distinctions of each Zyphra model to diverse audiences, including research teams, engineers, executives, and business decision-makers.Leading technical discovery discussions with partners and customers to thoroughly understand their needs, use cases, and integration prerequisites, and converting those insights into actionable plans.Spearheading the development of strategic partnerships and customer conversion, managing the technical relationship throughout the entire commercial lifecycle.Aggregating partner and customer insights into emerging use cases, identifying unmet needs, deployment trends, and competitive signals, and delivering constructive feedback that directly impacts Zyphra’s research and product focus.Creating and maintaining a repository of reusable technical resources, including model evaluation frameworks, fine-tuning guides, deployment architectures, API integration playbooks, and use-case demonstrations to expedite the adoption of Zyphra’s models by partners and customers.Representing Zyphra at industry conferences, technical workshops, academic forums, and partner events to enhance our credibility and thought leadership in the AI sector.

Role overview Modern Treasury seeks a Solutions Architect in San Francisco to design and implement complex payment systems for clients. The position centers on post-sale technical partnership, working to ensure customers succeed with Modern Treasury’s APIs and platform. What you will do Partner with Sales Engineers and Technical Account Managers after deals close to assess customers’ technical, financial, and operational needs. Design and oversee the deployment of reliable money movement systems using Modern Treasury’s APIs. Create detailed architecture and design documents tailored to each client’s requirements. Guide customer development teams through implementation and early production, offering technical leadership and support. Lead ledger design to ensure accurate tracking, reconciliation, and representation of funds across systems. Serve as a trusted advisor during critical build phases, troubleshooting complex issues with real financial impact. Collaborate with Engineering and Product teams to solve challenging problems and influence the product roadmap. AI at Modern Treasury AI is an important part of Modern Treasury’s approach. This role fits individuals who actively use AI tools and are interested in advancing AI best practices within payments and financial technology. Location This position is based in San Francisco.

At Anaplan, we are a dynamic team of innovators dedicated to empowering businesses through our cutting-edge AI-enhanced scenario planning and analysis platform, enabling our clients to surpass their competitors and thrive in the marketplace.What brings Anaplanners together across various teams and regions is our shared commitment to our customers’ success and our vibrant Winning Culture.Our clientele includes some of the most prestigious names in the Fortune 50, with over 2,400 global companies like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer relying on our exceptional platform.Our Winning Culture fuels our teams of innovators. We celebrate diverse perspectives and ideas, act as leaders irrespective of our roles, strive for ambitious objectives, and enjoy recognizing our achievements—big and small.Guided by principles that prioritize strategy, values, and disciplined execution, you will find inspiration, connection, growth, and rewards here. We welcome everything that makes you unique; join us in building the future—together!We value hard work, enjoy our time together, and aim for excellence in all our endeavors. While our product is among the most sophisticated in its category, it is our Professional Services team that truly makes our clients' success stories come alive. Joining our team means elevating the “service” aspect of “software-as-a-service” and experiencing rapid career advancement while doing so.We are seeking a SOLUTION ARCHITECT who thrives on solving intricate and stimulating challenges. If you are passionate about data, multi-dimensional modeling, and data integration, this role is an excellent opportunity for a high-achiever who can interpret complex business problems and design effective solutions for Anaplan customers.

About UsAt Temporal Technologies, we are revolutionizing the way developers build applications with our open-source programming model. Our mission is to provide a dependable foundation that enables developers to focus on what matters most: delivering features swiftly and efficiently. We are committed to building a collaborative team that shares our passion for enhancing the developer experience. Our core values drive our actions and decisions. We embody curiosity, drive, collaboration, authenticity, and humility in everything we do. As we continue to grow, we seek individuals who align with our values, challenge conventional thinking, and aspire to shape the future of our company. If you are enthusiastic about advancing the developer experience and contributing to the development of world-class open-source software, we would love to connect with you!Job SummaryWe are on the lookout for a Senior Solutions Architect to join our Commercial Sales team, focusing on a consumption-based model where customer success is pivotal for revenue growth. You will engage throughout the entire sales cycle, from initial technical evaluations with new prospects to assisting existing customers in expanding their use of Temporal in production environments. Your role will be integral as you help customers unlock greater value by broadening their use cases and workloads.This is a dynamic and technically intensive position where you will collaborate with developers, architects, and engineering leaders in fast-paced organizations to illustrate how Temporal integrates with their existing systems. You will be responsible for establishing robust technical relationships and maintaining engagement with accounts as they scale.As an early member of our expanding team, you should be adept at navigating ambiguity, transitioning between various contexts, and creating reusable resources that enhance team efficiency.Location Requirement: Must reside in San Francisco, CA

Be a part of our mission to redefine AI by leading innovations in document comprehension.About the PositionLlamaIndex is seeking an Applied AI Solutions Architect who thrives at the nexus of enterprise sales and technical implementation. This pivotal role is integrated into our revenue efforts—transforming skeptical engineering teams into advocates and guiding promising evaluations to successful contracts.You will manage the technical relationship from initial discovery through proof of concept, collaborating closely with Account Executives on real-time opportunities with leading AI innovators. Your role extends beyond simple product demonstrations; you will diagnose critical infrastructure issues, design tailored solutions, and cultivate trust with stakeholders who will depend on the architecture long after the agreement is finalized.Key ResponsibilitiesConduct in-depth technical evaluations, proofs of concept, and solution design sessions for enterprise clients across various industries and use cases.Collaborate closely with Account Executives to mitigate deal risks, identify technical challenges early, and establish credible pathways to success.Articulate complex AI and data infrastructure concepts effectively to both engineering teams and C-level executives in the same dialogue.Design and prototype solutions utilizing LlamaIndex's platform to meet customer demands concerning accuracy, latency, cost, and scalability.Act as the voice of the customer internally, providing insights to Product and Engineering that enhance our roadmap.Desired QualificationsSolid engineering background with hands-on experience in AI/ML systems, data pipelines, or enterprise software architecture.Proven track record in customer-facing technical roles, including pre-sales, solutions engineering, or technical consulting.Ability to operate in uncertain environments: you can define a problem, make informed assumptions, and progress without waiting for complete information.Strong go-to-market instincts—understanding what it takes to build technical consensus within a buying committee.Effective and confident communicator capable of translating system design trade-offs into business risks for executives.Prior experience with LlamaIndex or LlamaCloud is not mandatory; we value your thought process and problem-solving approach.

Join Sonsoft Inc. as an Appian Architect and play a crucial role in driving digital transformation projects. You will leverage your expertise in Appian to design and implement innovative solutions that meet our clients' needs.Your responsibilities will include collaborating with stakeholders to gather requirements, developing application architecture, and ensuring best practices in software development. You will also mentor junior team members and contribute to a culture of continuous improvement.

Join our dynamic team at bcforward3 as an Application Architect. In this pivotal role, you will leverage your expertise to design and implement innovative software solutions that drive business success. Your contributions will be integral in shaping our technology landscape and enhancing client satisfaction.

About the RoleWe are seeking an innovative and experienced Senior Legal Solutions Architect to spearhead the design, development, and expansion of AI-driven systems that enhance OpenAI’s legal operations. This pivotal position merges legal operations, enterprise architecture, business intelligence, and applied AI, focusing on creating workflows that integrate traditional legal systems (Contract Lifecycle Management, Operational Contract Management, case management, intake) with advanced, model-driven automation utilizing OpenAI’s API and agent builder platform.Reporting directly to the Head of Legal Operations, you will take charge of the technical architecture for our legal systems and workflows, working closely with Legal Operations program managers. Your responsibilities will include overseeing integrations, orchestrating workflows, and creating agentic solutions that allow the Legal team to function at the rapid pace and scale of OpenAI, while ensuring strict adherence to security, privilege, reliability, and governance protocols.This is a hands-on role focused on architecture and development, emphasizing the creation of scalable legal solutions by configuring, integrating, and enhancing legal and internal technology platforms.This position is located in San Francisco, CA. We adopt a hybrid work model, requiring three days in the office each week, and provide relocation assistance for new hires.Key Responsibilities:AI-Native & Agentic Workflow DesignCraft and deploy agentic legal workflows that include multi-step reasoning, tool-calling, orchestration, and human-in-the-loop review utilizing OpenAI models and APIs.Develop systems that enable agents to:Triage and direct legal intake.Extract, standardize, and analyze contract, matter, and billing data.Implement playbooks, flag inconsistencies, and escalate concerns.Engage with downstream systems and data platforms in a secure and auditable manner.Establish guidelines regarding autonomy, review thresholds, and escalation protocols.Legal Systems & Data ArchitectureAct as the primary architect and custodian of the legal technology stack, which includes:Contract Lifecycle Management (CLM), Operational Contract Management (OCM), and intake systems.Workflow orchestration and middleware.AI/agent services leveraging OpenAI models, APIs, and agent builder platforms.Data platforms.

Join Cloudflare as a Senior Solutions Architect, where you will lead the design and implementation of innovative solutions for our clients. Your expertise will help organizations harness the power of our cutting-edge technology to enhance their digital presence and security.

Join Air Apps as a Software ArchitectAt Air Apps, we are pioneers in redefining personal and entrepreneurial resource management through cutting-edge AI technology. Founded in 2018 in Lisbon, Portugal, and now with a vibrant office in San Francisco, we have achieved over 100 million downloads globally, all while being self-funded. Our mission is to revolutionize how people plan, work, and live, and we are seeking passionate individuals to help us make this vision a reality.As part of our dynamic team, you will have the opportunity to challenge the status quo, pushing the boundaries of AI-driven solutions that make a genuine difference in people's lives.Join us on this exciting journey to transform resource management and positively impact lives around the world.Your RoleAs a Software Architect at Air Apps, you will take charge of defining and overseeing the system architecture for our innovative AI-powered platform. Collaborating with engineering teams, product managers, and stakeholders, you will design robust, scalable, and secure solutions that meet our business objectives.You will play a pivotal role in shaping our technology strategy, evaluating and recommending tools and frameworks, and ensuring adherence to best practices in software design and system integration.Key ResponsibilitiesDefine and maintain the overall architecture and system design for efficient software solutions.Provide technical leadership to engineering teams, guiding them in architecture and coding best practices.Design and document high-level system diagrams, data flows, and API structures.Evaluate and recommend technologies, frameworks, and cloud services for optimal performance and cost-efficiency.Ensure high availability, fault tolerance, and security across all architectural decisions.Oversee system integrations, including microservices, APIs, and third-party services.Collaborate closely with DevOps and SRE teams to ensure seamless deployment and operational reliability.Establish coding and architecture standards to guarantee maintainability and scalability.