Customer Services Module Lead - Service Support

Join Sopra Steria as an Axway B2B Module Lead in Service Support, where you will play a pivotal role in ensuring the smooth operation and support of our B2B solutions. You will be responsible for leading a team, analyzing issues, and providing effective solutions to optimize our services.Your expertise will contribute to enhancing client satisfaction while managing technical operations effectively.

Join Sopra Steria as an Axway Senior Technical Lead, where you will play a pivotal role in leading technical projects and driving innovation within our teams. You will be responsible for the design, implementation, and optimization of Axway solutions to meet the needs of our clients. Collaborate with cross-functional teams to ensure the successful delivery of high-quality software products, while mentoring and guiding junior developers to enhance their skills and knowledge.

Join Sopra Steria as an OutSystems Module Lead in Noida, Uttar Pradesh. In this pivotal role, you will be responsible for leading the development and implementation of OutSystems applications while ensuring high standards of quality and efficiency. You will collaborate with cross-functional teams to deliver innovative solutions that meet client needs.

Join Sopra Steria as a Java/Angular Module Lead and play a pivotal role in our innovative projects. You will lead a team of developers, ensuring the successful delivery of high-quality software solutions. Your expertise in Java and Angular will be critical in driving our technology initiatives forward.

Join our dynamic team at Sopra Steria as an SAP ABAP Module Lead. In this pivotal role, you will lead and manage a team of skilled ABAP developers, driving the successful delivery of SAP solutions to our clients. Your expertise will be critical in ensuring high-quality code, effective troubleshooting, and innovative solutions that meet client needs.As a leader, you will collaborate closely with project managers, functional consultants, and other stakeholders to ensure seamless integration of systems and processes. You will also oversee the technical aspects of projects, ensuring compliance with best practices and standards.

Role overview The ServiceNow Developer Module Lead at Sopra Steria in Noida guides the design and rollout of ServiceNow solutions. This position emphasizes building applications that are both high-performing and dependable. Collaboration with various business teams is central to shaping tools that streamline company processes. What you will do Lead the full cycle of ServiceNow solution development, from initial design to final implementation Work with teams across departments to develop applications that address business requirements Maintain the stability and reliability of ServiceNow platforms Mentor junior developers, supporting their professional growth Play a role in shaping the organization's broader technology strategy

Join BOLD as the new Module Lead for our Data Science team, where your analytical prowess and business acumen will play a pivotal role in delivering valuable insights to our Product and Management teams.As a key player in driving product development, you'll leverage extensive user data sets to enhance existing products and uncover relationships within the data to inform the creation of innovative new offerings.ABOUT THE TEAMAt BOLD, the Data Science department is dedicated to identifying patterns and trends within datasets to generate actionable insights. We develop predictive algorithms and robust data models, improve product quality through machine learning techniques, and provide strategic recommendations to various teams and top management using tools like Python and SQL.Our team collaborates closely with Engineering, Portals, BI, Product, and Legal teams, with projects that emphasize natural language processing and machine learning. Current initiatives include resume parsing, ranking, summary generation, data quality assessments, content generation, job recommendations, and conversion analysis. In addition to business-driven projects, we actively explore cutting-edge methods to stay ahead in technology.RESPONSIBILITIESDemonstrate expertise in data science projects involving NLP, large language models, predictive modeling, statistical analysis, and machine learning.Utilize our rich user data sets for research and model development.

Join our dynamic Data Science team as a Module Lead, where you'll leverage your analytical expertise and business acumen to provide vital insights to our Product and Management teams. Your role will be instrumental in driving product development by utilizing our extensive user data sets to enhance existing offerings and uncover relationships within the data to inform the creation of new products.ABOUT THE TEAMThe Data Science department at livecareer is dedicated to identifying patterns and trends within data sets to generate actionable insights. Our team is responsible for developing predictive algorithms and data models, enhancing data quality and product offerings through machine learning techniques. We collaborate closely with various teams, including Engineering, Portals, BI, Product, and Legal. Current projects involve natural language processing and machine learning, focusing on resume parsing, ranking, summary generation, data quality scoring, content generation, job recommendations, and conversion analysis. We continuously explore cutting-edge methods to stay ahead in technology.KEY RESPONSIBILITIESLead data science projects involving NLP, large language models, predictive modeling, statistical analysis, and machine learning.Utilize our diverse user data sets to conduct research, develop models, and create data products in collaboration with Development & Product teams.Design scalable data systems in partnership with system architects, employing machine learning techniques to improve user experience.Work effectively with cross-functional teams to deliver comprehensive products and features.Manage multiple tasks and adjust priorities according to evolving project needs.Estimate project efforts, identify risks, and adhere to project timelines.Conduct review meetings to ensure timely resolution of outstanding issues.Mentor and coach data scientists, providing technical leadership and fostering their development.Maintain a strategic overview to identify broader implications for the team and product.

Role overview Sopra Steria is hiring a TIBCO BW 6 Module Lead in Noida, Uttar Pradesh. This role focuses on leading the implementation of TIBCO BusinessWorks 6 solutions. The Module Lead oversees module development and ensures projects move forward smoothly and successfully. What you will do Guide the development and delivery of TIBCO BW 6 modules Mentor and support associates on the team Promote collaboration and encourage new ideas within the group Work with cross-functional teams to meet project goals Deliver solutions that align with client requirements and quality standards

Sopra Steria is hiring a C++/QT/QML Module Lead for its Noida office. This position involves guiding a team through module development and maintaining high standards for software quality. Role overview The Module Lead will oversee development efforts using C++, QT, and QML. The role requires coordinating tasks, supporting team members, and ensuring timely, reliable software delivery. What you will do Lead module development projects from planning through delivery Support and mentor team members working with C++, QT, and QML Monitor software quality and ensure project goals are met Requirements Experience developing with C++, QT, and QML Strong leadership skills and the ability to guide a technical team Commitment to delivering high-quality software

BOLD is actively looking for a skilled .Net professional to join our dynamic product and platform development team. In this role, you will be instrumental in developing, customizing, and supporting a variety of web-based products and services that align with our expanding business requirements.Your responsibilities will include designing and developing application layers while collaborating closely with other teams. A strong commitment to collaborative problem-solving, innovative design, and delivering high-quality products is essential. We seek a passionate software developer eager to leverage cutting-edge technologies to create revenue-generating software solutions in a fast-paced, deadline-driven environment.

Join Sopra Steria as an SAP ABAP + UI5 Module Lead and be part of a dynamic team that drives innovation and efficiency. In this role, you will lead projects, design technical solutions, and ensure the successful delivery of SAP applications by utilizing your expertise in ABAP and UI5 technologies.

Join Sopra Steria as a Mainframe Application Support Module Lead in Noida, Uttar Pradesh. In this pivotal role, you will oversee the support and maintenance of critical mainframe applications, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and drive continuous improvement initiatives.

BOLD is on the lookout for a seasoned professional to lead the implementation and management of Testing and Quality Assurance tailored specifically for AI-driven products and Data Science workflows. In this pivotal role, you will connect traditional software testing with cutting-edge machine learning evaluation. Your profound team management and organizational skills will be critical as you oversee QA teams of varied sizes and expertise. ABOUT THIS TEAM The Data Science department at BOLD is committed to uncovering patterns and trends within datasets to extract valuable insights, develop predictive algorithms, and enhance the quality of data and product offerings through machine learning techniques. The team actively collaborates with other departments including Engineering, Portals, BI, Product, and Legal to tackle projects that often blend natural language processing with machine learning. Current projects involve resume parsing, ranking, summary generation, data quality assessment, content generation, job recommendations, and conversion analysis. In addition to business initiatives, the team stays at the forefront of technology by exploring state-of-the-art methods. YOUR RESPONSIBILITIES Design and take ownership of the QA strategy for AI-driven features, emphasizing model accuracy, data drift, and performance metrics (Precision, Recall, F1-score). Utilize advanced AI tools (e.g., GitHub Copilot, or custom LLM agents) to automate test case generation, code analysis, and synthetic data creation. Supervise the evaluation of Generative AI outputs using frameworks such as 'LLM-as-a-judge' to assess hallucination rates, toxicity, and adherence to prompts. Establish and manage BOLD’s quality framework from product development through to production. Lead and mentor QA teams, fostering a culture of excellence and continuous improvement.

Join Sopra Steria as a .NET/Angular Module Lead in our Service Support team. In this role, you will lead a dynamic group of developers and engineers in delivering high-quality software solutions. You will be responsible for overseeing the development process, ensuring adherence to best practices, and mentoring junior team members. Your expertise in both .NET and Angular will be pivotal in driving our projects to success.

Join Sopra Steria as a Performance Testing Module Lead in Noida, Uttar Pradesh, where you will play a pivotal role in ensuring the robustness and efficiency of our software applications. You will lead a team of skilled testers, focusing on performance testing methodologies and strategies to enhance product quality.

Join our dynamic team at Sopra Steria as a Power BI Module Lead. In this pivotal role, you will oversee the implementation and management of Power BI solutions, ensuring seamless integration and performance optimization. Your expertise will drive data-driven decision-making across various departments.

Join Sopra Steria as an SSIS Production Service Support Lead and play a pivotal role in managing and supporting our production services. This position requires a deep understanding of SQL Server Integration Services (SSIS) and a commitment to ensuring high availability and performance of our data integration processes. You will lead a team of professionals dedicated to maintaining seamless operations, troubleshooting issues, and implementing enhancements.

Role overview The Oracle Support Engineer position with Sopra Steria centers on technical support for Oracle applications and systems. Based in Noida, this role is part of the Service Support team. What you will do Provide technical assistance for Oracle products Troubleshoot issues and resolve incidents related to Oracle applications and systems Support clients by identifying solutions and ensuring smooth operations Location This role is located in Noida, Uttar Pradesh.