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Customer Service Self Storage Manager

Public StorageCharlotteNew
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess excellent communication and interpersonal skills. A strong customer service background is preferred, along with the ability to manage and motivate a team. Experience in retail or property management is a plus. Individuals should be adaptable, reliable, and able to work flexible hours.

About the job

Public Storage is seeking a Customer Service Self Storage Manager for its Charlotte location. This position manages the daily operations of a self-storage facility, with a focus on customer satisfaction and smooth service. The manager leads a team responsible for keeping the facility clean, safe, and inviting for everyone who visits or stores belongings.

What you will do

  • Oversee all aspects of facility operations and ensure daily tasks run efficiently
  • Respond to customer questions and concerns with attentive service
  • Guide and support a team to uphold high standards of cleanliness and safety
  • Foster a welcoming atmosphere for customers

Requirements

  • Strong dedication to customer service
  • Experience managing or working within a team is helpful
  • Reliable, organized, and focused on creating a positive experience for others

About Public Storage

Public Storage is a renowned leader in the self-storage industry, providing secure and convenient storage solutions to individuals and businesses. Our commitment to customer service and innovation has made us a trusted name for over 40 years. Join us and be a part of a company that values teamwork and dedication!

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