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Customer Service Representative

PLS7010 Albermarle Road, Charlotte, NC
On-site Full-time

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Qualifications

Ideal candidates will possess prior experience in customer service roles, preferably in hospitality, retail, finance, or restaurants. Strong communication skills, a proactive attitude, and a passion for helping others are essential. Candidates should be comfortable engaging with customers, managing transactions accurately, and resolving inquiries efficiently.

About the job

Join our dynamic team at PLS as a Customer Service Specialist, where you will be the face of our company, ensuring exceptional service and support to our valued customers. You will play a crucial role in educating clients about our diverse range of financial products and services, while adhering to our high standards of compliance and quality. Your efforts will help foster a welcoming environment that promotes client loyalty and satisfaction.

About PLS

PLS® is a premier retail provider of financial services committed to putting our customers first. Founded in 1997, PLS operates over 200 centers across 12 states, providing convenient financial solutions that cater to everyday needs. Our dedicated team is at the heart of our success, ensuring that we deliver transparent, affordable, and accessible services. Join us in making a difference in the lives of our customers!

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