Customer Service Representative

Position: Deskside Support Representative - Distributed Client ServicesJob ID: #17-71936Location: Atlanta, GAContract Duration: 1 year (with potential for extension)We are seeking a skilled Deskside Support Representative to join our Distributed Client Services team. In this role, you will be responsible for diagnosing and resolving intricate Microsoft OS issues, as well as configuring and installing common applications.

Join Artech Information Systems LLC as a Deskside Support Technician in Atlanta. We are seeking a dedicated professional to provide exceptional technical support to our clients and enhance their user experience. In this role, you will troubleshoot hardware and software issues, assist with installations, and ensure that our clients receive top-notch service.

Join our team as a Deskside Support Specialist in Atlanta, Georgia. In this role, you will provide top-notch technical support to our end-users, ensuring their IT issues are resolved efficiently and effectively. You will be the first point of contact for troubleshooting hardware and software problems, assisting with installations, configurations, and maintenance of computer systems. If you are passionate about technology and customer service, we want to hear from you!

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician! In this role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help resolve hardware and software issues, ensuring that our clients can operate smoothly and efficiently.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician in Atlanta! This contract position offers an exciting opportunity to work directly with clients in resolving technical issues and providing exceptional support. You will be the first point of contact for users experiencing hardware and software challenges, ensuring their systems are functioning optimally.

About the Role Inductive Health is looking for a Client Support Specialist to join the team remotely. This position focuses on supporting clients by responding to their questions, resolving issues, and making sure their needs are handled promptly. The role involves working closely with both clients and internal teams to keep communication clear and relationships strong.

About UsAt Navigator, we are a pioneering FinTech firm dedicated to offering innovative solutions for international money transfers while adeptly navigating the intricate regulatory landscape. Our partnership with Brightwell enables us to provide advanced technologies that empower businesses and individuals to expand into cross-border payments, including bank transfers, mobile wallets, and cash transactions. With our commitment to exceptional fraud prevention and transaction monitoring, supported by a dedicated team of global payment experts, we strive to deliver unparalleled options for managing and moving funds worldwide.Your RoleWe are on the lookout for a dynamic Senior Client Services Specialist to join our enthusiastic team. In this pivotal role, you will serve as the primary liaison for our valued clients, leading regular meetings and swiftly addressing their concerns. Your ability to discern when to escalate issues versus handling them directly will be essential in fostering high-touch, trust-based relationships. This is a non-sales position focused on providing exceptional service.Key ResponsibilitiesLatitude RefundsAct as the senior escalation point and strategic liaison between Brightwell, Latitude clients, and our technology provider, ensuring effective resolution of complex challenges.Oversee Tier 1 support workflows in collaboration with the Latitude Customer Support team, ensuring timely responses to inquiries and managing high-impact issues efficiently.Work closely with Account Managers to set meeting agendas and actively participate in client and partner status meetings, ensuring clear communication and accountability.Proactively inform clients about new product features and initiatives, aligning our offerings with their operational needs and long-term goals.Drive the development and continuous enhancement of Latitude product and process documentation to improve team efficiency and knowledge sharing.Navigator PayrollManage the complete resolution of client needs through email and phone channels, ensuring timely and high-quality outcomes for a consistently positive client experience.Serve as a strategic liaison between Brightwell account holders and Account Management, fostering alignment across product and operational teams.Build and maintain strong, trust-based relationships with clients and cross-functional teams.

The A. O. Garcia Agency seeks a Remote Client Benefits Representative to join the team in Atlanta, Georgia. This role focuses on assisting clients with their benefits-related questions and ensuring each interaction is handled with care and accuracy. Key Responsibilities Answer client questions about benefits, providing clear and helpful information Guide clients through their available options and explain relevant processes Maintain strong communication with both clients and colleagues while working remotely What Helps You Succeed Enjoy solving problems and supporting others Communicate in a clear and professional manner Work independently and stay organized in a remote environment

destinationknot is hiring a Remote Client Support & Travel Booking Specialist based in Atlanta, Georgia. This role centers on supporting clients as they plan and book travel, all while working from home. The focus is on delivering attentive service and ensuring each client’s travel experience runs smoothly. What you will do Assist clients with booking arrangements, including travel dates, preferences, and service choices. Provide professional support using email, phone, and messaging tools. Collect and organize key information for reservations and itinerary planning. Coordinate bookings and follow up to confirm client satisfaction. Keep accurate records, update client profiles, and manage documentation in internal systems. Respond quickly to questions and offer clear, helpful guidance. Stay up to date on destinations, suppliers, and travel options. Handle administrative tasks related to planning and booking. Collaborate with team members to create a seamless client experience. What helps in this role Clear communication skills and a focus on customer needs. Ability to work independently in a remote environment. Strong organization and attention to detail, able to manage several bookings at once. Interest in helping others and solving problems.

The Director of Client Services at RR Donnelley leads a team dedicated to meeting client needs and maintaining high service standards. This position plays a key role in shaping strategy and building strong client relationships over time. Role overview This leadership role centers on guiding a team to deliver tailored solutions for clients. The Director works across departments to coordinate efforts, improve processes, and support overall client satisfaction. What you will do Lead and mentor a client services team in Atlanta Collaborate with other departments to strengthen service delivery Shape and implement strategies that support long-term client partnerships Promote continuous improvement in all aspects of client service

Join our dynamic team as a Customer Service Representative, where you will play a crucial role in enhancing customer satisfaction and engagement. In this position, you will handle customer inquiries, provide solutions, and ensure a seamless service experience.

Join our dynamic team at 360itprofessionals1 as a Communication Distribution Designer. In this exciting role, you will be responsible for creating effective communication strategies and designs that enhance distribution processes. You will collaborate with various departments to ensure that all communication materials align with our organizational goals and branding.

Role overview destinationknot is looking for a Remote Client Services Coordinator based in Atlanta, Georgia. This position centers on helping clients with travel planning, coordinating bookings, and providing attentive customer support. The role fits those who enjoy assisting others, communicate well, and are comfortable working from home. Main responsibilities Respond to client questions and coordinate planning and booking tasks. Deliver customer service through email, phone, and messaging apps. Assist clients in organizing trip preferences, dates, and experience choices. Collect details needed for itineraries, reservations, and service selections. Maintain accurate client and booking records in company systems. Communicate professionally to support smooth travel experiences. Stay up to date on destinations, suppliers, and available services. Manage follow-ups, confirmations, and administrative duties. Collaborate with the team to support client satisfaction. Skills and qualifications Clear communication and strong customer service skills. Ability to work remotely and manage a flexible schedule. Organized, detail-oriented, and comfortable using online tools. Professional, dependable, and self-motivated attitude. No prior experience needed; full training is provided. What destinationknot offers Comprehensive training and ongoing support. Access to digital tools, systems, and resources. Flexible remote work hours. Personalized guidance for professional development. Supportive and collaborative team culture. Work environment This fully remote role provides flexible hours and performance-based rewards. The coordinator helps clients with planning, manages details, and works to ensure each client enjoys a smooth experience. The position suits those interested in travel and who value the flexibility of remote work.

The Remote Client Services Associate at A. O. Garcia Agency works from home while supporting clients based in Atlanta, Georgia. This position centers on building strong relationships and ensuring clients feel heard and assisted. Key responsibilities Respond to client questions and requests with clarity and care Promote customer satisfaction through effective communication Maintain positive client experiences and encourage ongoing engagement What helps you thrive A commitment to delivering attentive, reliable service Comfort working independently in a remote setting A focus on clear, helpful communication in every interaction

Sago Group stands at the forefront of market research and data solutions, passionately dedicated to bridging human insights with business queries. As the world evolves, Sago continually ascends to new heights, reshaping our offerings to exceed client expectations while making it smarter, quicker, and simpler to extract valuable insights.Our team is composed of innovators, strategists, and problem solvers who are driven and inspired, celebrating our achievements together. We are vibrant leaders empowering our peers and revolutionizing the Market Research sector. Our curiosity drives us to explore new pathways for transformation. We are bold thinkers and authentic collaborators who bring our true selves to work, unafraid to share innovative ideas and perspectives because we recognize their significance.The Client Services Supervisor plays a pivotal role in managing daily facility operations and supervising the Client Service Representatives (CSRs). This position guarantees that client requirements are fulfilled, projects are executed seamlessly, and operational standards are upheld. The Client Services Supervisor collaborates closely with the Facility Manager to facilitate client projects, oversee logistics, and provide an exceptional client experience. This role primarily focuses on evening hours, with schedules organized by management based on client activities and operational demands.Perform CSR duties as necessary to bolster daily operations.Lead and mentor the CSR team, ensuring top-notch service and operational proficiency.Maintain regular communication with the Facility Manager about operational progress and project updates.Oversee and manage client projects from initiation to completion.Organize and manage digital project files effectively.Review menu sheets and coordinate food orders when necessary.Handle participant compensation and ensure accuracy and completeness of all financial documents.Coordinate logistics for shipping, manage package inventory, and conduct product counts as required.Compile and distribute both operational and project reports.Liaise with other markets as necessary and provide updates to project managers and off-site clients during projects.Assist with ordering office supplies and managing inventory as needed.Perform additional tasks to support facility operations as assigned.

Role Overview Milhouse Engineering & Construction, Inc. is hiring a Distribution Engineer in Atlanta, Georgia. This position focuses on designing and implementing distribution systems that support reliable and efficient resource delivery. What You Will Do Design distribution systems to meet project requirements Implement solutions that improve operational efficiency and reliability Work closely with a team of experienced professionals on system development and problem-solving

Why Join Modera Wealth Management? At Modera Wealth Management, we are an independent, fee-only advisory firm dedicated to positively impacting our clients' lives through meticulous financial planning and astute investment management. Our firm is rapidly expanding and offers numerous career development opportunities, from entry-level positions to ownership roles. Since our inception in 1983, we have remained committed to providing personalized service experiences that blend professional excellence with a warm, approachable style. With over 200 employees across 19 offices on the East Coast, we manage more than $15 billion in assets for over 6,000 individuals, families, and businesses. Job Overview: We are seeking a dedicated Client Service Specialist in Atlanta, GA to assist our advisors and their clients while performing essential administrative tasks. Your role will be pivotal in enhancing client relationships and ensuring seamless operations. Key Responsibilities: Deliver exceptional client service, supporting both clients and advisors through effective communication (both electronic and verbal), account openings, asset transfer facilitation, and processing money movements. Ensure accuracy and timeliness in all tasks, including documentation, tracking client-related activities, and updating client information in our systems. Initiate and manage workflow processes, ensuring checklists are created and completed for meetings such as onboarding, comprehensive reviews, discovery meetings, and terminations. Prepare necessary documentation for client meetings, including generating reports, and attend meetings in a supportive or learning capacity. Monitor client account activities, proactively researching and resolving issues to meet clients' needs. Oversee the management of conference room calendars and assist with logistical arrangements. Screen and direct incoming calls, take messages, and warmly greet and accommodate guests. Handle office environment tasks, including supply ordering, document organization, and maintaining a professional office appearance. Assist in planning and coordinating client events.

Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist, where you will play a crucial role in delivering exceptional service to our clients. In this position, you will engage with customers, address their inquiries, and provide timely solutions to enhance customer satisfaction.

Join our dynamic team at Milhouse Engineering & Construction, Inc. as a Senior Distribution Engineer. In this pivotal role, you will leverage your expertise to design and optimize distribution systems, ensuring reliability and efficiency in power delivery.Your contributions will directly impact our projects, collaborating with cross-functional teams to provide innovative solutions.