About the job
Domino's Pizza in Concord is looking for a Customer Service Representative to join the team. This role is the first point of contact for guests, focusing on making every interaction pleasant and efficient. The position centers on handling orders, answering questions, and ensuring customers feel welcome.
Key Responsibilities
- Accurately take orders from customers by phone or in person
- Answer questions about menu options, specials, and store policies
- Address concerns or issues quickly and with professionalism
- Help maintain a friendly, inviting atmosphere for all guests
Requirements
- Clear communication and strong listening skills
- Comfort interacting with customers both face-to-face and over the phone
- Ability to stay organized and attentive, especially during busy times
- Genuine interest in delivering excellent service

