About the job
Join Carvana as a Customer Service Delivery Driver! We are seeking enthusiastic Customer Advocates with a minimum of 2 years of customer-facing experience to embark on a rewarding journey with Carvana—the fastest-growing used automotive retailer in U. S. history and one of the top four companies to enter the Fortune 500!
Our Customer Advocates play a crucial role in ensuring customer satisfaction, whether it’s delivering joy to our customers' driveways or engaging with the local community. Are you ready to embrace the 'Hauler-Life'?
Shift Requirements: This role requires flexibility with shifts ranging from 7 AM to 5 PM, 9 AM to 7 PM, or 11 AM to 9 PM. Team members should be available to work 7 days a week, with days off rotating between weekdays and weekends.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17, with significant opportunities for growth based on performance. Here's how you can increase your earnings:
- Pay Range: $17 - $19 hourly
- Starting Pay: $17/hr
- At 3 Months: $17.50/hr
- At 6 Months: $18/hr
During your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which includes four merit opportunities each year. Eligible team members can receive an additional $0.50 pay increase every 90 days.
In addition, Market Operations may offer performance-based incentive programs tailored to your location, potentially unlocking even greater earnings!
Benefits + Perks:
At Carvana, we invest in our team members’ success because when you grow, we grow! Here’s how we support you:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, plus opportunities for overtime during busy seasons.
- Fast Track Advancement Opportunities: High-performing team members achieve higher pay rates sooner based on their performance.
- Health & Wellness: Enjoy 100% Company Paid Healthcare Premiums, Dental + Vision benefits, and a wellness program that supports mental, physical, and financial health. We also understand that pets are family! Benefit from our pet care savings program.
- Time Off & Work-Life Balance: Generous paid time off (13 days in the first year, increasing to 20 days thereafter).

