Customer Service Delivery Advocate

Role Overview ServiceNow is hiring a Staff AI Agent Engineer for the Moveworks team in Albany. This role focuses on customer deployment work, building and refining AI-driven applications that improve client experiences and operational efficiency. What You Will Do Design, implement, and optimize AI-powered solutions tailored to customer needs Work closely with cross-functional teams throughout project lifecycles Contribute technical expertise to deployment initiatives, ensuring smooth integration and reliable performance Collaboration Expect to partner with colleagues across engineering, product, and customer teams to deliver solutions that make a real impact for clients.

Join our dynamic team at Alpha Insight Inc. as a Marketing Agent! In this exciting role, you will be responsible for implementing innovative marketing strategies that enhance brand visibility and drive customer engagement. Your creativity and analytical skills will be vital in developing campaigns that resonate with our target audience. If you have a passion for marketing and a desire to grow in a fast-paced environment, we want to hear from you!

Role Overview MetroStar Systems is hiring a Senior Data Engineer I to support the Marine Depot Maintenance Command (MDMC) Digital Depot Support initiative in Albany, GA. This position focuses on building and maintaining data systems that drive the digital transformation of depot maintenance operations. What You Will Do Design, develop, and maintain scalable data architectures and pipelines Enable advanced analytics and AI/ML modeling for maintenance operations Integrate logistics and readiness data sources Modernize enterprise data architecture to support digital transformation Prepare and optimize data for AI/ML model usage Support predictive maintenance analytics initiatives About MetroStar Systems MetroStar Systems has spent over 20 years building technology services around strong teams and a people-first culture. The company values both its employees and customers, focusing on mission-driven work and long-term impact.

Join our dynamic team as a Customer Accounts Advisor at dev2. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will manage customer accounts, resolve inquiries, and ensure a seamless customer experience.

Barton & Loguidice, D.P.C. is actively looking for a dedicated Water/Wastewater Engineer to join our Albany office. As a member of our dynamic team of engineering professionals, you will play a key role in enhancing public infrastructure in our communities and throughout the Northeast. Successful candidates will collaborate within project-focused teams to deliver innovative engineering solutions.Your technical responsibilities will encompass a variety of tasks related to water and sewer infrastructure, including:Civil engineering assignmentsPreparation of engineering reportsDesign calculationsCost estimationFunding and grant applicationsCreation of specifications and design drawingsCoordination and compliance for funding programs and permitsEngineering support during the construction phase

Join our dynamic team at Alphabe Insight Inc as a Customer Service Specialist. In this pivotal role, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and providing exceptional support. Your ability to communicate effectively and empathize with customers will be crucial in ensuring their satisfaction and loyalty.

Are you passionate about providing exceptional customer service? As a Customer Service Specialist at mindlance2, you will play a critical role in enhancing customer satisfaction and building lasting relationships. You will be the first point of contact for our clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience.Join our team and contribute to a company that values innovation and excellence. We are looking for individuals who thrive in a fast-paced environment and are eager to help others.

Join LaBella Associates as a Transportation Project Engineer in our Albany, NY office. We are looking for a detail-oriented and technically proficient individual with a strong foundation in transportation and highway engineering. The ideal candidate will have experience in developing transportation projects and may take on project management responsibilities for various assignments.Key Responsibilities:Conduct technical tasks such as research, report generation, design, preparation of specifications, and plan development to guarantee the efficient and cost-effective execution of projects.Support Project Managers in business development, including client meetings.Assist in the preparation and coordination of proposals to secure new work.

Domino's Pizza in Albany is hiring a Customer Service Representative. This position centers on direct interaction with customers, helping them place orders and responding to questions. As the first point of contact, a friendly attitude and clear communication matter every day. What you will do Answer customer inquiries by phone, online, or in person Take and process orders accurately Assist with customer concerns and requests What we look for Enthusiasm for working with people Strong communication skills Comfort in a busy, team-driven setting This role focuses on supporting customers and making sure every interaction reflects Domino's service standards.

Join our dynamic team at scalian as a Quality Engineer, where you will play a crucial role in ensuring our products meet the highest standards of quality. You will be involved in establishing quality control processes, conducting inspections, and collaborating with cross-functional teams to enhance product reliability and performance.

LaBella Associates is on the lookout for a passionate Junior Structural Engineer to be a part of our esteemed Building Engineering Division, located in our Albany (Latham), NY office.Our Building Engineering Division delivers comprehensive services that encompass mechanical, electrical, plumbing, and structural engineering. We engage in everything from feasibility studies and analyses to project design and execution. Our talented engineers are skilled in new constructions, renovations, additions, and specialized design/build projects across a diverse array of clients.Within the Structural Discipline, we specialize in innovative design, repair, and rehabilitation of structures, alongside thorough investigations and performance evaluations. As a Junior Structural Engineer, you will collaborate closely with a Senior Structural Engineer to develop concepts, strategies, designs, drawings, specifications, and detailed reports. This position requires the ability to work independently as well as integrate effectively within multi-disciplinary teams.You will have the opportunity to work on a diverse range of projects, including educational facilities (K-12 and higher education), municipal buildings, healthcare facilities, industrial constructions, commercial projects, and unique structures.This role is designed to fast-track your career trajectory, offering you immediate leadership opportunities in a creative and supportive environment, complemented by a competitive starting salary, incentive compensation, and a robust benefits package.Salary Range: $62,000 - $69,500 per yearThe offered salary will be determined based on various factors including the candidate's relevant experience, education, and geographic location.

We are seeking a Water and Wastewater Engineering Manager to lead our dynamic team at Ramboll in Albany. In this pivotal role, you will oversee project management and engineering design for water and wastewater systems, ensuring compliance with regulatory standards and optimal performance.As a key player in our organization, you will collaborate with multidisciplinary teams to deliver innovative solutions that enhance community infrastructure. Your leadership will be instrumental in mentoring junior engineers and fostering a culture of excellence.

About ANS ANS is a consulting engineering firm based in Albany, NY, working across multiple disciplines. The team includes licensed professionals in more than 20 states, with over 70 years of combined experience. ANS provides civil, geotechnical, structural, and electrical engineering services for renewable energy and infrastructure projects nationwide. The firm has been recognized as one of the Best Places to Work and ranked among the Top 10 Hottest Engineering Firms in the US by Zweig Reports. ANS has also achieved 1,748% growth, earning a spot in Inc. 5000’s Top 250. Work Culture ANS values innovation and data-driven decision making, with a zero-tolerance policy for bureaucracy. The company fosters collaboration, creativity, and professional growth. Employees are encouraged to participate in continuing education and community engagement. Role Overview: Geotechnical Project Engineer The Geotechnical Project Engineer will join a growing team focused on engineering solutions for renewable energy and infrastructure projects across the United States. ANS seeks candidates who bring enthusiasm and a collaborative spirit to their work. Benefits Paid vacation, sick, and personal time off Comprehensive healthcare, vision, and dental coverage for eligible employees Support for continuing education Opportunities for community engagement Workplace focused on professional development Location This position is based in Albany, NY.

Join LaBella Associates as a Transportation Project Engineer at our Albany, NY office, where your expertise in transportation and highway engineering will make a significant impact. We seek a candidate with a strong background in developing transportation projects, who can thrive in roles ranging from project engineer to project manager on larger assignments.Key Responsibilities: Conduct technical tasks such as research, report writing, design, and plan preparation, ensuring projects are executed efficiently and cost-effectively. Support Project Managers in business development initiatives, including client meetings. Assist in the preparation and coordination of proposals to secure new projects. Qualifications: A Bachelor’s degree in Civil Engineering is required. 8-10+ years of progressively responsible experience in transportation design. A valid Professional Engineer (PE) license is mandatory. Experience with NYSDOT, NYSTA, and Local Administered Federal Aid transportation projects is essential. Proficiency in Microstation and AutoCAD; familiarity with Inroads is a plus. Comprehensive understanding of NYSDOT specifications and standards. Excellent oral and written communication skills, along with strong interpersonal skills. Salary Range: $80,000 - $100,000 per year.The offered salary may vary based on factors including the candidate's relevant experience, education, and work location.Benefits:At LaBella, we prioritize a holistic approach to health and wellness, ensuring our benefits support physical, mental, and financial well-being. Our offerings include essential healthcare and retirement plans, comprehensive insurance options, and additional perks like fitness reimbursements and tuition assistance. For a complete overview of our benefits, please visit our website.Flexible Work ScheduleHealth/Dental Insurance401k Plan with Employer MatchPaid Parental LeaveShort & Long Term DisabilityProfit SharingPaid Time OffLeadership Development ProgramFitness ReimbursementTuition ReimbursementReferral Bonus ProgramWellness ProgramTeam Building EventsCommunity Service EventsLaBella Associates is deeply committed to fostering a workplace culture that respects, values, and celebrates diversity, equity, and inclusion, implementing innovative strategies that support our employees and the communities we serve. All applicants will be considered for employment regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, or other characteristics.

Join ANS, a pioneering force in civil, structural, and geotechnical engineering. Our innovative team is shaping the future of the industry.Recognized as one of the Best Places to Work and one of the Top 10 Hottest Engineering Firms in the US by Zweig Reports, and featured in Inc. 5000’s Top 250 for our remarkable 1,748% growth, we take immense pride in our accomplishments and ambitious future.We are committed to eliminating bureaucracy, fostering innovation, and making data-driven decisions. If you thrive in a collaborative, creative, and fast-paced setting, you could be the perfect addition to our team! Our professionals are licensed in over 20 states and collectively possess more than 70 years of industry experience. We value a collaborative and supportive work environment that nurtures growth and professional development. At ANS, you’ll benefit from paid vacation, sick leave, personal time off, support for continuing education, community involvement, and comprehensive healthcare, vision, and dental benefits for eligible employees.

LaBella Associates is seeking a highly skilled Bridge Project Engineer to join our Albany, NY office. In this pivotal role, you will take charge of leading, supervising, and coordinating project activities throughout all phases of bridge projects.Key Responsibilities Ensure the successful management of projects, focusing on planning, quality assurance, deadlines, and financial oversight to maintain the high standards of the firm’s services. Oversee all project aspects, including proposals, contract negotiations, Project Work Plans (scope, fees, hours, schedule, budget), and final agreements in collaboration with the project team. Plan, organize, and manage the workload of project staff effectively. Monitor project costs to ensure financial delivery within budget constraints. Review invoice charges for accuracy, coordinate customer billing with the Accounting Department, and follow up on outstanding invoices as necessary. Prepare monthly financial reports detailing project progress, month-end closeouts, and projections. Address and resolve all project-related issues promptly. Qualifications Must possess a New York State Professional Engineer license. A minimum of 8-15 years of experience in Bridge Project Management, with a background in NYDOT projects preferred. Demonstrated ability to manage bridge projects and lead teams effectively to meet schedule, budget, and quality standards. Excellent communication skills are essential. Capability to work remotely with team members located in various offices. Experience with local municipality and state projects is a plus. Salary Range: ($90,000 - $125,000)The specific salary offered may vary based on the candidate's experience, education, and work location.BenefitsAt LaBella, we take a holistic approach to health and wellness, offering benefits that support physical, mental, and financial well-being. Our comprehensive offerings include essential healthcare and retirement plans, insurance options, and additional perks like fitness reimbursements and tuition assistance. For a complete list of benefits, please visit our website.Flexible Work ScheduleHealth/Dental Insurance401k Plan with Employer MatchPaid Parental LeaveShort & Long Term DisabilityProfit SharingPaid Time OffLeadership Development ProgramFitness ReimbursementTuition ReimbursementReferral Bonus ProgramWellness ProgramTeam Building EventsCommunity Service EventsLaBella is dedicated to fostering a culture of diversity, equity, and inclusion, where every individual is respected and valued.

Join our dynamic team at AECOM as a Mechanical Engineer specializing in USACE Construction projects. In this pivotal role, you will leverage your engineering expertise to support the planning, design, and execution of complex construction projects for the U.S. Army Corps of Engineers. Your contributions will be essential in ensuring project success and compliance with all regulatory requirements.

Join our dynamic team at LaBella Associates as a Senior Electrical Engineer, specializing in Building Projects at our offices in Poughkeepsie or Albany, NY. In this pivotal role, you will collaborate closely with a talented group of engineers to create innovative concepts, strategies, designs, and technical documents. We are looking for a self-motivated individual who thrives in both independent and team environments, adept at producing high-quality electrical engineering documents.Key ResponsibilitiesCollaborate with mechanical, civil, and structural engineers, as well as project architects to ensure comprehensive project development.Lead electrical engineering efforts for multi-discipline projects across all phases including proposal, design, bidding, and construction.Conduct thorough code reviews to ensure compliance and excellence in project execution.Guide and oversee project tasks assigned to junior team members, fostering their growth and learning.Engage with both external and internal clients to align project goals and expectations.Conduct building condition assessments to evaluate existing systems and provide recommendations.

Join CGS as a Senior Data Engineer Employment Type: Full-Time, Mid-levelDepartment: Business Intelligence CGS Federal is actively looking for a dedicated and innovative Senior Data Engineer to enhance our expanding Data Analytics and Business Intelligence platform. Our focus is on providing impactful solutions that enable our federal clients to transform data into actionable insights. The ideal candidate will be a proactive problem solver and lifelong learner, eager to explore diverse technologies while tackling some of the most challenging issues faced by our clients.At CGS, we unite driven, highly skilled, and inventive individuals to address the government's most pressing challenges through state-of-the-art technology. We seek candidates who are enthusiastic about contributing to governmental innovation, value teamwork, and can anticipate the needs of others. Our work environment fosters support and encourages professional development through various learning opportunities. Key Responsibilities:- Develop comprehensive data pipelines to efficiently manage and provision data to stakeholders.- Collaborate actively within an Agile/Scrum team, adhering to best practices.- Write robust code to ensure optimal performance and reliability in data processing and extraction.- Drive automation processes for seamless data ingestion.- Uphold technical excellence by following lean-agile engineering principles, including API-first design and automated testing.- Engage with program management and technical teams to document evolving requirements.- Foster a culture of exceptional customer service, innovation, collaboration, and teamwork.- Work in a cross-functional team including UX researchers, designers, product managers, engineers, and specialists.Qualifications:- Must be a U.S. Citizen.- Ability to obtain a Public Trust Clearance is required.- At least 7 years of IT experience, particularly in the design and management of substantial data sets and models.- Proven experience in developing data pipelines from a variety of structured and unstructured data sources.- Proficient in ETL processes, including testing and validation steps.- Strong skills in data manipulation using Python, R, SQL, or SAS.- In-depth knowledge of big data analysis and storage solutions.