Customer Operations Associate

Join our dynamic team at Legal & General as an Associate Project Manager in Operations. In this pivotal role, you will support the planning, execution, and delivery of operational projects that drive efficiency and enhance performance across our organization. Your contributions will directly impact our commitment to excellence and customer satisfaction.

We are seeking an experienced Project Manager for our Systems & Operations team at cym-living, based in Chicago, Illinois. In this senior, hands-on role, you will lead critical systems and operational projects from initial discovery through to successful build, rollout, and adoption. Your primary focus will be on designing and constructing efficient workflows while actively engaging with operational systems, ensuring the implementation of actionable solutions rather than merely managing project timelines.As a key player, you will collaborate extensively with both field and corporate teams to thoroughly understand existing processes, identify operational gaps, and develop scalable workflows that enhance execution across various teams. While your initiatives will often involve AppFolio, your role will encompass broader process and systems work, serving as a vital internal escalation point for any system and workflow-related issues.You will also engage directly with our vendors, including AppFolio, to troubleshoot and implement effective solutions that support our field operations. We are looking for a proactive individual who can operate independently, navigate through ambiguity, and bring structure to evolving processes, all while driving projects forward in a complex operational landscape.

Your Impact The Associate Project Manager collaborates with the DISCO Project Management team to deliver outstanding client services. This role is pivotal in assisting clients with leveraging the DISCO product for their eDiscovery and investigation requirements. Responsibilities include executing billable tasks as guided by Project Managers, addressing direct customer queries, and providing product feature support within the DISCO platform. A strong commitment to customer service, problem-solving abilities, and effective communication with diverse individuals are essential. What You'll Do Service Delivery: Partner with Project Managers and cross-functional teams, including Forensics, Data Operations, Disco Desk, and Client Success, to ensure exceptional service delivery and tackle client challenges effectively. Project Management: Oversee project and data tracking to guarantee accuracy in task completion and adherence to deadlines, maintaining clear communication with other Project Managers and clients about project milestones. Product Expertise: Cultivate in-depth knowledge of the DISCO platform to guide clients on best practices for early data assessment, document review, production, depositions, and trial preparations, while providing valuable feedback to product and engineering teams. Client Relations: Foster strong relationships and maintain open lines of communication with clients regarding their use of DISCO, project updates, and product functionalities, acting as a DISCO ambassador during client interactions. Training Delivery: Conduct training sessions for attorneys, paralegals, and litigation support professionals on the DISCO platform. Who You Are Minimum of 1 year of project management experience in eDiscovery at a law firm, in-house legal department, or service provider. At least 1 year of practical experience with industry-standard eDiscovery platforms such as DISCO, Relativity, Recommind, or Concordance. Proven ability to manage multiple tasks effectively. Strong problem-solving aptitude. Dedicated to providing excellent service and support. Able to work independently as well as collaboratively within a team. Even Better If You Have… Experience in consulting or providing consultative solutions in eDiscovery. Prior experience in litigation support or a related field.

About Atwell, LLC Atwell, LLC delivers consulting, engineering, and construction services for clients in real estate, land development, and energy. The company operates nationwide, privately owned, with more than 2,000 employees working from over 70 locations. Recent recognition includes: "Best Place to Work" by Zweig Group for ten years running (#11) #70 in the ENR Top 500 Design Firms, recognized in every region #14 in Crain's “Fast 50” for fastest-growing companies 2025 ENR Design Firm of the Year for the Southeastern US Role Overview Atwell is hiring an Associate Project Manager to support renewable energy projects, with an emphasis on solar initiatives. This position is based in Chicago, IL, or Lombard, IL.

About the Role DoorDash is hiring an Associate Manager for the Dasher & Logistics Strategy & Operations team. This role shapes how logistics run across the platform and supports the Dasher community. The position can be based in New York, San Francisco, Chicago, Seattle, Los Angeles, Austin, Washington D.C., or remote within the United States. What You Will Do Work with cross-functional partners to strengthen DoorDash’s delivery network and logistics operations Analyze data to spot trends, surface opportunities, and address challenges in real time Drive strategic projects that improve efficiency and support the Dasher experience Build and maintain relationships with internal and external stakeholders Design and implement new solutions to address operational needs Who We’re Looking For Strategic thinkers with a background in operations, analytics, or related fields Comfort working in a setting where priorities can shift quickly Strong communication skills and the ability to collaborate across teams Experience using data to inform decisions and drive improvements Locations New York, NY San Francisco, CA Chicago, IL Seattle, WA Los Angeles, CA Austin, TX Washington D.C. Remote (United States)

This is a remote position operating on Eastern Standard Time (EST). Your career journey should have a meaningful impact on the world. At Inizio Evoke, we unite with a common goal—to deliver exceptional work in an inspiring environment. We're committed. Because it is our collective responsibility to make health more human™. About Inizio Evoke Drive: With 25 years of experience, we are a full-service agency dedicated to enhancing patient outcomes for pharmaceutical and life science clients through behavioral science. Our innovative approach combines behavior-change strategies, captivating creativity, and strategic technology use to influence the behaviors of our target audiences, be it patients or healthcare professionals. We are seeking an Associate Project Manager to join our vibrant team. In this entry-level remote role, you will collaborate closely with our senior Project Managers and report directly to a Senior Project Manager. Your Responsibilities: Facilitate project progress within the agency, including coordinating work reviews, managing submissions for client and medical/legal review, organizing meetings, and supporting timeline and budget management. Coordinate timelines, budgets, resources, and processes to transition projects from concept to implementation. Collaborate with internal departments—creative, technology, strategy, account management, and behavioral services—throughout the project lifecycle. Gain extensive knowledge of various submission platforms through training. Understand and prepare assets from the creative team for submission, including references, citations, and claims, while coordinating with project teams. Maintain electronic job folders according to established protocols and manage project routing for review and sign-off via the Ziflow platform. Keep project records updated, which includes opening and closing projects, updating tasks, and uploading files. Generate weekly project financial reports. Schedule and prepare materials for team meetings. Assist Senior Project Managers and the broader project management team. Your Profile: Demonstrate a passion for our people and the impactful work we undertake. Foster positive collaboration in an innovative and team-oriented atmosphere. Exhibit strong attention to detail and process orientation, along with effective written and verbal communication skills. Possess a proactive attitude and a willingness to learn.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

About Loop At Loop, we are dedicated to unlocking profits trapped in the supply chain while reducing costs for consumers. We tackle the challenges posed by inaccurate data and inefficient workflows that hinder working capital and inflate costs for all stakeholders in the supply chain. Our cutting-edge audit and pay platform leverages domain-driven AI to simplify the complexities of supply chain data and documentation. By enhancing visibility into transportation spending, we empower companies to take control of their costs and maximize profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart collaborate with Loop because of our innovative solutions. We are backed by investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, and Flexport, alongside numerous distinguished angel investors. Our team brings a wealth of expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten, as well as established industry leaders like C.H. Robinson. About the Role As we expand, Loop is establishing a Strategy and Operations team to spearhead essential functions. This role encompasses various responsibilities, including addressing customer business challenges, enhancing customer support, facilitating product development, and conducting data analysis and management. You will work across functions to boost customer adoption and create significant value for our users and clients. Key Responsibilities Integrate with customer, product, and operations teams at major global corporations to enhance customer value. Accelerate our capacity to deliver new product offerings for global brands by thoroughly understanding how to drive customer success. Collaborate with data science, market strategies, and operations teams to proactively resolve issues and prepare Loop for scaling. Act as the internal voice of the customer, providing insights from customers and operations to product teams, and bridging gaps for features that are yet to be developed. Showcase robust execution skills, a deep understanding of Loop’s product offerings, and how they alleviate customer pain points. Support critical business partners to foster growth and customer delivery in Loop’s key business segments. Develop and nurture relationships with customer stakeholders, ensuring Loop consistently delivers value to them. About You You possess a college degree with a quantitative focus in analytics, finance, economics, or a related field. You have over 3 years of professional experience in consulting or a related field.

DoorDash is seeking a Senior Associate, Project Management to focus on Asset Protection and Safety. This role works with teams across the company to strengthen safety protocols and asset protection strategies within operations. Projects led by this position aim to improve efficiency and ensure compliance with safety regulations. Key Responsibilities Work alongside cross-functional partners to support and enhance safety and asset protection efforts Lead and manage projects that boost operational effectiveness and maintain safety compliance Promote ongoing improvements in safety protocols Requirements Strong analytical skills Experience handling multiple projects simultaneously Interest in safety and project management Locations Chicago, IL Austin, TX New York, NY Tempe, AZ Atlanta, GA Miami, FL

About the TeamThe Advertising & Promotions team thrives at the crossroads of e-commerce and advertising, delivering and monetizing valuable content tailored to our primary audiences. Our mission is to offer innovative digital solutions that connect advertisers with DoorDash users effectively. In this pivotal role, you will spearhead the monetization strategy for our advertisements and promotions offerings.About the RoleDrive significant business outcomes by leading projects that maximize spending and deliver incremental value for top Enterprise advertisers and merchant partners.Utilize data analysis to track and enhance product performance through in-depth self-service analytics.Advocate for the requirements of Enterprise merchants and account teams to shape the Product roadmap for intricate, high-value use cases.Oversee collaborative initiatives with Product and Data Science teams to boost engagement and adoption rates among Enterprise advertisers.Collaborate closely with Enterprise Sales and Account Management to pinpoint opportunities and manage the comprehensive development and implementation of scalable processes.Launch advertising and promotions products for Enterprise clients, ensuring successful adoption both internally and externally.You're Excited About This Opportunity Because You Will…Build: Transform ideas from concept to execution in ambiguous environments, providing structure where none exists.Own: Proactively identify opportunities, define challenges, and drive solutions from start to finish.Analyze: Independently analyze data (SQL/Excel) to derive insights, assess impact, and guide strategy.Lead Cross-Functionally: Foster alignment across Product, Data Science, Sales, and Account Management to achieve results.Influence: Clearly communicate complex ideas to both technical and non-technical audiences.We’re Excited About You Because…You have 4+ years of experience in a relevant field, showcasing your expertise in driving results.

DoorDash is seeking a driven and analytical individual to join our Marketplace Strategy & Operations team as an Associate Manager. Our goal is to empower local businesses within DoorDash by crafting exceptional experiences for customers and merchants. In this role, you will analyze data to understand market performance intricacies, develop impactful strategies, and collaborate with internal and external stakeholders to enhance our brand and expand our business.About the RoleAs an Associate Manager, you will play a pivotal role in facilitating growth for merchants by designing and executing local market strategies across the Midwest and other key regions. Your efforts will include creating innovative plans and experiments aimed at increasing market share, conducting detailed performance analyses, and building reports, models, and tools that empower teams to scale their impact. You will engage with various metrics and partner closely with cross-functional teams to ensure coordinated growth efforts.Why You’ll Love This OpportunityDevelop and implement strategies for excelling in some of DoorDash’s most competitive U.S. markets. You will have the ability to analyze market dynamics at a granular level while crafting a long-term vision for success.Conduct essential business analyses and take action based on your findings. Your innate curiosity and analytical skills will help uncover opportunities, and you'll translate insights into compelling narratives that drive decision-making.Collaborate with cross-functional teams to launch and execute new initiatives. In a rapidly growing organization, teamwork is crucial to building impactful programs. You will engage with teams across Merchant, Dasher, and Marketing departments to foster innovative growth initiatives.Think strategically about long-term goals. Your visionary approach will help set crucial business objectives and milestones that drive sustained success.

At Beyond Finance, we are dedicated to empowering individuals to break free from the burdens of overwhelming debt and embark on a journey toward financial stability. Our compassionate approach, combined with a robust focus on compliance, ethical practices, and innovative technology, has enabled us to assist over one million clients in achieving their financial goals. We are on the lookout for passionate team members who want to join our mission and contribute to our continued growth and success. As a Strategy and Operations Associate, you will play a pivotal role in driving impactful projects and enhancing our operational capabilities, working closely with our Executive Team to shape the future of our business.

About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.

Team Overview The Advertising & Promotion group at DoorDash sits at the intersection of e-commerce and advertising. This team develops and monetizes content that brings value to DoorDash’s core audiences. By building a strong retail media network, the team helps CPG advertisers reach DoorDash users, boost sales, and drive category growth. The Associate Manager, Demand Forecasting and Tracking role helps expand CPG Ads by growing new demand channels through strategic partnerships. Role Summary This position is part of the CPG Ads team within Ads Strategy & Operations. Reporting to the Director of Go-To-Market and Demand, the Associate Manager shapes how DoorDash forecasts and tracks partner demand. The work directly supports the development and scaling of partner demand and forecasting capabilities. Main Responsibilities Partner GMV Forecasting: Lead the creation and improvement of tools to forecast CPG partner growth on the DoorDash platform. JBP Scenario Planning: Enable sales and partnership teams to model different outcomes based on various investment scenarios that align with CPG partnership goals. Demand Tracking: Build systems to monitor business performance and identify what drives weekly, monthly, quarterly, and annual results compared to targets. Internal Planning Support: Work closely with finance and sales operations to set and refine internal revenue goals. What Makes This Role Appealing Ownership: Opportunity to design new tools and processes that improve how internal teams operate. Data Focus: Work with varied data sources and combine them to deliver accurate revenue forecasts. Problem Solving: Tackle ambiguity and transform challenges into practical solutions. Collaboration: Join forces with a diverse group to reach shared objectives. Locations San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Los Angeles, CA; Washington D.C.

Role overview This Project Manager position at Ripple is based in Chicago, Illinois. The role involves managing several projects from their initial kickoff through to completion. The Project Manager is responsible for keeping work on track, ensuring deadlines and budgets are met, and maintaining alignment among teams and stakeholders. What you will do Coordinate and lead project activities involving multiple departments Track project schedules and budgets to achieve delivery targets Maintain clear communication with stakeholders throughout each project phase Assist with the implementation of important strategic initiatives Location This role is based in Chicago, Illinois, United States.

Welcome to Fever! We are the premier tech platform for culture and live entertainment, striving to make cultural experiences accessible to all. Our innovative technology and data-driven approach have transformed how audiences engage with live events.Every month, we inspire over 300 million people across more than 40 countries to explore unforgettable experiences, while simultaneously empowering event creators with our insights and technology to innovate and expand their reach.Our partnerships with industry giants like Netflix, F.C. Barcelona, and Primavera Sound have led to internationally acclaimed experiences, and we are supported by top global investors. Exciting, isn’t it?If you are a proactive individual eager to shape the future of entertainment, we want to hear from you!Now, let’s delve into the details of this role and how you can contribute to Fever's mission.About the Role:We are assembling a dynamic team of Strategic Event Operations Managers who will spearhead the creation and implementation of our most intricate and impactful events worldwide. These are not your typical events; they involve significant partnerships, innovative formats, and operational complexities that often necessitate developing solutions from the ground up.In this role, you will oversee everything from initial concept to final execution, taking full responsibility for the operational strategy of each project. You won't just execute; you'll define the operational blueprint for each event. This role is ideal for self-starters who thrive in uncertain environments, embrace ownership, and excel at establishing order in chaos.Key Responsibilities1. Comprehensive Oversight of Complex EventsDirect the operational strategy for high-stakes, large-scale events.Manage projects from initial planning through to execution.Ensure that all deliverables meet both partner expectations and internal quality standards.2. Strategic Operational Design (0→1)Transform partner requirements into scalable operational frameworks.Craft processes, workflows, and tools from scratch as necessary.Define how each event should operate, going beyond mere execution.

Gopuff is seeking dynamic Operations Associates (OAs) to join our dedicated operations team in Chicago. Reporting directly to a Site Leader, OAs are vital to our mission, embodying determination, positivity, and a passion for overcoming challenges. Your responsibilities will encompass a wide array of operational tasks, including selecting and packing items, receiving products, and collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, rain or shine. We are building a team of innovative thinkers and risk-takers eager to transform the retail landscape at lightning speed. If you love snacks, you’ll fit right in!

Gopuff is actively seeking motivated Operations Associates (OAs) to become integral members of our operations team. Reporting directly to a Site Leader, OAs are vital to our mission, showcasing drive, perseverance, positivity, and a passion for overcoming challenges. You will engage in a diverse range of operational tasks, including picking, packing, and receiving products within our facility and any associated kitchen areas (if applicable), while collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, in any weather. We are building a dynamic team of innovators, visionaries, and risk-takers eager to revolutionize the retail landscape at an unprecedented pace. And if you have a fondness for snacks, you’ll fit right in!

Coates Group is hiring a Project Manager in Chicago, IL. This position leads projects from start to finish, making sure deadlines are met and quality standards are maintained. Role overview The Project Manager coordinates work across different teams and acts as a key point of contact for clients. Success in this role depends on strong communication and problem-solving abilities. What you will do Oversee project timelines and deliverables Work closely with cross-functional teams Engage with clients to understand needs and provide updates Address challenges and keep projects on track Requirements Experience managing projects from planning through completion Strong organizational and communication skills Ability to solve problems and adapt to changing needs