Customer Experience Specialist - Salesforce Data Operations

Join Altisource as a Senior Specialist in Trustee Operations, where you will play a pivotal role in managing and enhancing our trustee operations. You will be responsible for ensuring compliance with regulations, optimizing processes, and supporting our clients with exceptional service.

Join our dynamic team as a Trustee Operations Specialist at Altisource in Bengaluru, India. We are looking for an individual who is meticulous and possesses a strong commitment to professionalism. In this pivotal role, you will oversee various facets of trustee operations, ensuring efficiency and delivering outstanding customer service.Thoroughly review and execute trustee-related documents, ensuring precision and compliance with applicable regulations.Efficiently process and update VA appraisals and associated documentation within our systems.Collaborate effectively with clients, appraisers, and legal teams to troubleshoot issues and maintain seamless operations.Address inquiries from borrowers, lienholders, real estate agents, and attorneys through phone, email, and fax communications.Maintain and enhance team manuals, offering support to team members on operational matters.Conduct quality control assessments on trustee operations processes.Oversee the recording of documents and ensure the accuracy of record-keeping.Assist in the evaluation of foreclosure files and work in conjunction with the litigation team as necessary.Update and manage various spreadsheets pertinent to trustee operations.Actively contribute to the ongoing enhancement of trustee operations processes and protocols.

Join Altisource as a Specialist in Trustee Operations, where you will be an integral part of our operations team in Bengaluru. In this entry-level role, you will support various operational tasks and ensure the smooth functioning of trustee operations. This position offers an excellent opportunity for individuals looking to start their career in a dynamic work environment.

Basic understanding of the foreclosure process.Excellent verbal and written communication abilities, along with strong interpersonal skills to effectively identify and resolve customer concerns.Responsible for acquiring all necessary pre-foreclosure notifications and verifying the authenticity of related documents.Conduct thorough research on title search documents sourced from county office records to confirm the property's title is clear for foreclosure proceedings.Analyze borrower information to ascertain any applicable state protections that may impact the foreclosure process.Regularly perform compliance testing and auditing on internal mortgage processes to ensure adherence to regulations.

Role Overview Altisource is hiring a Specialist or Senior Specialist for Trustee Operations in Bengaluru. This position plays a key role in managing trustee operations and supporting smooth process execution across the team. What You Will Do Oversee daily trustee operations and related tasks Help maintain efficient workflows and accurate records Work closely with team members to resolve issues and support ongoing improvements Who Should Apply Candidates interested in operational roles and looking to build a career in a collaborative setting are encouraged to apply. Altisource values attention to detail and a commitment to process excellence.

In-depth understanding of the foreclosure process.Exceptional communication and interpersonal abilities to effectively address and resolve customer issues.Initiate and manage foreclosure procedures for defaulted loans, ensuring compliance with state regulations.Acquire and validate all necessary pre-foreclosure notices and documents.Conduct thorough research on title search documents from county office records to confirm property and title integrity before proceeding with foreclosure.Analyze borrower details to identify any state-regulated protections impacting foreclosure processes.Perform regular compliance testing and audits of internal mortgage operations.

As a crucial member of the Title Finance team and the Centre of Excellence (COE), your primary responsibilities will include:• Overseeing the Client and Vendor invoicing team for Altisource’s Trustee Business.• Preparing weekly and monthly summaries of revenues and expenses.• Establishing and maintaining accurate records, approvals, documentation, and audit trails for all transactions.• Conducting variance analyses and providing insights on business results.• Collaborating with the accounting team to support the audit process with necessary documentation.• Facilitating internal audit/SOX cycles by providing essential information and assistance.• Leading and participating in various special projects and process re-engineering initiatives.• Ensuring robust controls for vendor payments and client invoicing.• Delivering timely and accurate information to internal customers.• Coordinating with client counterparts to ensure prompt invoice payments.• Ensuring the team consistently meets all Service Level Agreements (SLAs).Key Result Areas:• Guaranteeing the completion of daily transaction invoicing, vendor payments, and reconciliations.• Driving month-end close and reporting within five working days as part of the month-end process.• Ensuring compliance with various statutory regulations in a timely manner.• Responding promptly to disputes regarding client or vendor invoices.• Completing various statutory and internal audits and applicable SOX cycles by management deadlines.

Join Stripe as a Contracting Operations Specialist, where you will play a crucial role in enhancing our contracting processes.Your responsibilities will include managing vendor relationships, optimizing contract workflows, and ensuring compliance with legal standards.We are looking for someone with a keen eye for detail and a passion for efficiency. You will collaborate closely with cross-functional teams to streamline operations and drive positive outcomes.

The Payroll Operations Specialist plays a pivotal role in managing the payroll process, ensuring timely and accurate processing of all payroll-related documents, including semi-monthly, monthly, and student time sheets. This position is essential for maintaining precise payroll records and reconciling deductions with monthly billings. The Payroll Operations Specialist reports directly to the Payroll Manager.Key Responsibilities:Prepare and reconcile payroll transactions, including leave time accrual and balance reports.Calculate payroll based on employee tax withholding statuses and deduction schedules as requested.Update employee withholding information in the payroll system, including tax status and direct deposit details.Analyze daily and biweekly payroll reports for accuracy, making necessary adjustments and corrections.Investigate pay discrepancies such as underpayments, overpayments, and incorrect payment codes.Collaborate with management to resolve payroll-related issues.Contribute to the development of new procedures and policies related to payroll operations.Perform additional duties as assigned.

We are seeking a skilled Network Operations Specialist with a robust background in support and troubleshooting, capable of performing Level 2/3 incident analysis and resolution. This role requires hands-on management of Cisco Switches (Nexus, Catalyst) and server connectivity solutions including Blade Chassis, Converged, and Standalone systems.Ideal candidates will possess a strong understanding of Cisco VPN technologies (Site to Site, Remote Access) and have experience in Data Centre Technology. Familiarity with firewall solutions (Checkpoint NG, Cisco) and load balancers (F5, ACE) is also essential for success in this position.

Who We Are:CrashPlan® delivers advanced data resilience and governance solutions, empowering organizations to safeguard their revenue-generating ideas. Our platform provides robust backup and recovery for data stored across servers, endpoint devices, and SaaS applications. Trusted globally by entrepreneurs and businesses alike, CrashPlan ensures the safety and compliance of your data amidst challenges such as ransomware recovery, breaches, migrations, and legal holds.What You Will Be DoingWe are looking for a dedicated and hands-on IT Operations & Network Security Specialist to oversee and optimize our on-site IT infrastructure. This position is pivotal in guaranteeing dependable network connectivity, managing endpoints, controlling IT asset lifecycle, and ensuring secure day-to-day operations. The ideal candidate will exhibit strong technical skills, a problem-solving approach, and a security-first mindset to maintain a stable and efficient IT environment.

Join pebl as a Benefits Operations Specialist II, where you will play a pivotal role in managing and optimizing our benefits programs. Your expertise will help ensure that our employees receive the best possible support and resources. You will collaborate with various teams to streamline operations and enhance employee satisfaction.

Role overview Kaufman Rossin seeks a Sales Operations Specialist based in Bengaluru, Karnataka, India. The position centers on improving how the sales team works, supporting their daily efforts, and contributing to the company’s growth goals. What you will do Refine and streamline sales processes to increase efficiency Assist the sales team in meeting their objectives Examine sales data and deliver insights to guide business decisions Requirements Proactive and detail-oriented work style Strong analytical skills with a focus on sales data Interest in improving sales performance and operations

Join Stripe as a Transfer Pricing Operations Specialist, where you will play a pivotal role in managing our transfer pricing processes. You will collaborate with cross-functional teams to ensure compliance with global regulations and facilitate seamless financial transactions. If you are passionate about finance and possess a keen analytical mindset, we want to hear from you!

Unity Technologies is seeking a Procurement Operations Data Specialist in Bengaluru, India. This position centers on improving procurement workflows by analyzing data and supporting strategic sourcing decisions. Role overview The Procurement Operations Data Specialist manages procurement data and maintains its accuracy. The role involves reviewing information, identifying trends, and generating insights that help streamline processes across the procurement team. What you will do Oversee and maintain procurement data to ensure reliability and precision Analyze data sets to uncover opportunities for greater efficiency Deliver actionable insights to support strategic sourcing and decision-making Requirements Experience working with procurement data or in a related analytical capacity Ability to interpret data and present findings clearly Strong attention to detail and commitment to data accuracy

Role overview Apna is looking for a Data Annotation Operations Specialist based in Bengaluru, Karnataka. This position plays a key part in supporting voice and video annotation projects for clients such as Blue Machines and Cartesia. The work centers on coordinating projects, guiding evaluators, ensuring quality, and managing daily operations. What you will do Oversee the full delivery cycle of voice and video annotation projects, from start to finish. Arrange onboarding and training for evaluators and quality control staff, helping new team members get up to speed. Monitor daily progress on projects, making sure work meets both quality benchmarks and deadlines. Contribute to building processes, writing documentation, and creating standard operating procedures. Identify and escalate risks that could impact project timelines or outcomes. Collaborate with internal teams to keep projects on track and resolve issues as they arise. Maintain thorough reports on project status, deliverables, and quality metrics.

Empowering Hardware Innovators to Build Superior Products, SwiftlyFictiv is dedicated to fostering product innovation.As a leading global manufacturing and supply chain organization, Fictiv empowers companies to scale efficiently across our four manufacturing hubs located in India, Mexico, China, and the U.S. Our platform allows businesses to tap into top-notch production capabilities, streamline supply chain processes, and minimize risks, ensuring a seamless transition from prototype to large-scale manufacturing. To date, Fictiv has successfully delivered over 35 million commercial and prototype components across various sectors, including aerospace, robotics, automotive, climate technology, and beyond, helping our partners innovate rapidly, optimize resources, and achieve sustainable growth. What’s in it for you?Unlock Your Creative PotentialAt Fictiv, we embrace a growth mindset, fostering an environment where creativity flourishes. Here, you can explore bold ideas free from the constraints of outdated processes, supported by a collaborative team dedicated to achieving our sales and customer objectives.Grow Your CareerIn a world full of job opportunities, Fictiv stands out by providing a platform for career advancement. You will be challenged and inspired by colleagues who are passionate about helping you reach your full potential, ensuring your role pushes you beyond your comfort zone.

We are seeking a highly skilled Security Operations Centre (SOC) Specialist with expertise in penetration testing to join our team. The ideal candidate will possess a robust understanding of information security principles, complemented by practical experience in network technologies, Windows, and Unix administration.Key responsibilities include monitoring security devices such as firewalls, intrusion detection systems, antivirus, endpoint security, web application firewalls, anti-spam systems, and event correlation systems. You will be expected to assess security threats and intrusion detection mechanisms while effectively communicating complex scenarios to stakeholders in a concise manner.To excel in this role, strong analytical skills are essential, along with fluency in English. The candidate should have a minimum of 3 years of overall experience in information security or related fields, including experience in network and firewall engineering or system administration.

The Seller Support Operations team is in search of driven self-starters who thrive in a dynamic, data-oriented environment. The ideal candidate will be a proactive problem solver with a strong customer focus and a passion for decision-making that enhances efficiency within Seller teams.This role in sales operations will involve:· Organizing data and collaborating closely with Seller teams to boost sales force productivity and effectiveness.· Offering robust data and support functions to optimize performance.· Streamlining processes and collaborating with technology to ensure seamless integration across teams.A solid understanding of sales data and the associated process steps is critical, as is the ability to maintain an accurate and up-to-date database, which is essential for success in this role.