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Customer Experience Specialist at Perk | Birmingham

PerkBirmingham
On-site Full-time

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Experience Level

Experience

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We are in search of enthusiastic Customer Experience Specialists who are committed to enriching the journey of business travelers. Our Customer Care team plays a vital role in our company's success and expansion. We seek empathetic individuals who resonate with our mission: to ensure business travelers are delighted!If you possess a problem-solving mindset and are passionate about delivering an exceptional 7-Star service while eager to revolutionize corporate travel management, you may be the perfect fit for our team.

About the job

About Us

Perk, previously known as TravelPerk, is a cutting-edge platform designed for efficient travel and expenditure management. Our solutions are crafted to eliminate the tedious, manual tasks that hinder productivity, automating processes ranging from travel bookings to expense management and invoice processing. By removing the inefficiencies that consume valuable time, diminish morale, and stifle creativity, we are dedicated to enabling meaningful work that creates real-world impact.

We proudly serve over 10,000 companies globally, including notable names such as Wise, On Running, Breitling, and Fabletics, addressing the staggering productivity loss of 7 hours per employee each week, a challenge valued at $1.7 trillion.

Since our inception in 2015, Perk has transformed into a global entity comprising more than 1,800 professionals spread across 12 offices, with our headquarters located in London and Boston. We merge innovation, oversight, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.

Our values drive us: we operate as owners, strive to deliver a remarkable 7-star experience, and work cohesively as one team. We cherish curiosity, purpose, and mindset, encouraging our team to unlock their potential. Our talent pool consists of leading professionals from both the travel and SaaS sectors, representing over 70 nations. If you're eager to make a genuine difference and influence how millions experience work, we would love to welcome you aboard.

Visit www.perk.com to learn more.

About Perk

Perk is an innovative travel and spend management platform that automates tedious tasks, allowing businesses to focus on what truly matters. With a commitment to improving the employee experience, Perk helps organizations enhance productivity and morale.

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