Customer Experience Operations Manager

Asana is looking for a Manager of Executive Assistance and Workplace Operations to lead its global Administrative Business Partner (ABP) community. This leadership role combines operational management with a strong focus on developing and supporting a team that works directly with executive leadership. Key Responsibilities Guide and support the full-time global ABP team, focusing on career growth and professional development Oversee the offshore ABP support program Maintain smooth operational processes while prioritizing team wellbeing Promote stability and clarity as the team partners with Asana’s top executives Work Location and Schedule This position is based in Vancouver, BC and follows a hybrid work schedule: In-office presence required on Mondays, Tuesdays, and Thursdays Most employees work remotely on Wednesdays Friday work-from-home options depend on job responsibilities and team needs Further details about in-office expectations will be provided during the interview process.

Join Jobber as a Workplace Coordinator, where you will play a pivotal role in enhancing the workplace experience for our team. Your responsibilities will include managing office operations, coordinating events, and fostering a supportive and collaborative environment. If you are passionate about creating a vibrant workplace culture and ensuring operational excellence, we want to meet you!

Your New Role and TeamAt Sanctuary, we are at the forefront of innovation, developing machines that think and move with purpose. We invite you to join us as an Executive Assistant to the CEO, where you'll play a pivotal role in supporting our leadership team in their daily operations.In this dynamic position, you will manage the CEO's calendar, facilitate communication across various teams and time zones, handle travel arrangements, and ensure that the executive workflow remains efficient. What sets this role apart is the opportunity to leverage AI and cutting-edge tools to enhance productivity, create impactful presentations, and provide the calm, organized presence that allows the CEO to focus on strategic priorities.If you are passionate about streamlining complex operations, have a keen interest in AI applications, and enjoy being the reliable support that others depend on, this role is designed for you.

About Hiive Hiive connects buyers, sellers, and issuers to enable efficient secondary transactions in venture-backed, pre-IPO companies. The platform brings greater transparency, efficiency, and standardization to a complex asset class. Based in Vancouver, Hiive is recognized among Canada’s fastest-growing firms and is backed by leading U.S. investors. The company is profitable and well-capitalized, building a strong team to support growth and new opportunities. To learn more about working at Hiive, visit the Hiive careers page. Role Overview: Executive Assistant The Executive Assistant will partner closely with Hiive’s executive team. This role involves managing schedules, anticipating needs, and removing obstacles so leaders can focus on business priorities. The Executive Assistant acts as a key contact for internal teams, board members, and external partners, working across all departments. Discretion, organization, and the ability to use AI-powered tools are essential in this fast-moving environment. Main Responsibilities Serve as a trusted partner to the executive team, managing time, priorities, and logistics to support their effectiveness. Handle correspondence and incoming requests across multiple channels, ensuring prompt and professional communication for the executive team. Manage complex calendars for several executives, often across time zones. Anticipate conflicts, coordinate with stakeholders, and make informed decisions to keep work moving smoothly. Oversee logistics for business travel and key meetings, including venue selection, scheduling for groups of 20-30 participants, and preparing detailed briefing materials. Arrange travel with attention to detail, ensuring trips run smoothly and resolving any issues that come up. Prepare polished documents, presentations, and briefing materials that reflect the professionalism of Hiive’s leadership.

Klue is seeking a Revenue Operations Manager in Vancouver, British Columbia. This position centers on refining business operations to support company growth. The Revenue Operations Manager partners with teams across Klue, working to align efforts and strengthen revenue outcomes. Key Responsibilities Work with various departments to coordinate and improve revenue-related processes Analyze business data to identify trends and recommend actions that support revenue objectives Design and implement strategies aimed at boosting operational efficiency Apply insights to inform decisions and enhance overall performance Requirements Strategic thinker focused on operational improvement Background collaborating with cross-functional teams Comfortable using data to guide business choices Skilled at spotting and acting on opportunities to increase efficiency

Role Overview Accor Hotels is looking for an Event Operations Manager in Vancouver to lead the planning and delivery of events. This role manages the full event lifecycle, from early coordination to on-the-day execution, with a focus on creating smooth experiences for both clients and guests. What You Will Do Direct all phases of event operations, including setup, execution, and breakdown Work closely with teams across departments to coordinate logistics and resources Support a range of events, such as corporate meetings, conferences, and weddings Develop and apply strategies to improve guest satisfaction and streamline operations Provide leadership and clear direction to event staff throughout each stage

Join Kaseya as a Staff Business Operations Manager and be a vital part of our team dedicated to enhancing operational efficiency and driving strategic initiatives. In this role, you will oversee and optimize business processes, ensuring that our operations align with organizational goals. You will collaborate across departments to implement best practices, analyze performance metrics, and lead projects that contribute to our growth and success.

At Kabam, we are dedicated to pushing the boundaries of excellence in free-to-play gaming. We seek individuals who are passionate and diverse, enabling us to excel through our collective talents. Our teams comprise a unique blend of personalities and interests, united by a collaborative spirit, a culture of fun, and an unwavering commitment to creating outstanding games. This is where your expertise comes into play.In the role of Manager of People Operations, you will report directly to the Senior Director of People Operations, Total Rewards & RMO. You will be responsible for managing, developing, and upholding operational HR policies, processes, and programs. Additionally, you will oversee People Systems such as Ceridian Dayforce and deliver critical People-related reporting and insights. With your extensive knowledge in People Operations, you will lead, engage, and mentor members of your team.This is a full-time, on-site position based five days a week at our Downtown Vancouver studio.

Role overview The QA Operations Manager at Abcellera leads quality assurance activities for operations in Vancouver. The main focus is on upholding and improving quality standards, ensuring compliance, and promoting quality throughout ongoing projects. Key responsibilities Oversee the rollout and maintenance of QA processes for operational teams Conduct audits to check compliance and evaluate performance Promote ongoing improvements in quality systems and practices Collaborate with cross-functional groups to support quality metrics and project objectives Collaboration This role works with teams throughout Abcellera, helping projects meet both internal quality standards and regulatory requirements.

Join Kabam as a Live Operations Manager, where you will play a pivotal role in overseeing our live game operations. You will collaborate with cross-functional teams to ensure our games run smoothly and deliver an engaging player experience. Your expertise will be critical in analyzing player data, optimizing game performance, and implementing strategies to enhance player retention and monetization.

Please be aware that Monks will never ask for payment or bank account details during the recruitment process. As we expand our teams, we encourage you to remain vigilant against fraudulent job postings or recruitment activities that might misuse our company name and information. Protect your personal information throughout any recruitment process. While we may reach out to potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).About the RoleWe are in search of a dynamic and strategic Senior Manager, Media Strategy and Operations who will lead the planning, execution, and optimization of our marketing campaigns. In this pivotal role, you will work closely with Product Marketing Managers, agencies, and cross-functional teams to craft detailed campaign briefs, oversee media initiatives from start to finish, and ensure alignment with our business objectives. You will play a crucial role in analyzing campaign data, sharing insights, and steering future strategies. The ideal candidate will possess robust project management skills, a data-driven approach, and a strong focus on enhancing processes to increase efficiency and impact.Responsibilities:Collaborate closely with Product Marketing Managers (PMMs) to create strategic campaign briefs, offering best practices on paid media, social, creative tactics, platform functionalities, and audience-centric strategies.Oversee the complete project management of media-related initiatives, ensuring timely execution and alignment with objectives.Facilitate cross-functional collaboration to convert briefs into actionable media recommendations.Engage proactively in agency status calls, providing strategic insights and performance updates.Examine campaign data and communicate findings effectively to clients and internal teams, driving informed decision-making and optimizations.Ensure the accuracy and completeness of data in asset trackers to support smooth campaign execution.Identify and implement opportunities for process enhancements, standardization, automation, and documentation to improve operational efficiency.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, a revolutionary platform that empowers organizations dependent on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. Our mission is to enhance safety, efficiency, and sustainability across the industries that underpin our global economy, which accounts for over 40% of global GDP, including agriculture, construction, field services, transportation, and manufacturing. We are proud to be catalysts for the digital transformation of these vital sectors on a large scale.Joining Samsara means you will play a key role in shaping the future of physical operations, collaborating with a team dedicated to innovating a diverse range of product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a member of a recently public company, you will have the freedom and resources to make a significant impact as we build for the future.About the Role:This is a dynamic role where you will introduce the Internet of Things to small and medium-sized businesses, contributing to the growth of Samsara while delivering the advantages of sensor data to our clients. Typical sales engagements range from $5,000 to $20,000 and often include proof of concepts, engagement with multiple stakeholders, intricate pricing negotiations, and selling to owners, safety managers, and operational leaders.This position is fully remote within Canada.We encourage you to apply if:You are eager to influence the industries that sustain our world: Your contributions will have tangible effects—helping ensure essential services are maintained, food reaches grocery stores, and most importantly, that workers return home safely.Your philosophy is #alwaysbeprospecting: The operational landscape is extensive. Your clients are often in the field, and connecting with them live over the phone is crucial. Samsara’s top performers continuously research to identify new companies and contacts to enhance their sales pipeline.You possess a natural curiosity about business operations: One day you might engage with a waste management professional, and the next, you might delve into the workings of a food distribution center. Our leading sales team members strive to understand the intricacies of various industries.

At BoxLunch, we harness our passion for pop culture to make a significant impact in the fight against hunger. With every $10 spent, we provide a meal to Feeding America, directly benefiting our local communities. We are currently seeking a dynamic Full-Time Assistant Manager to join our mission-driven team. In this role, you will collaborate closely with the Store Manager to achieve key performance indicators, including sales targets, recruitment, and team development. Imagine being a blend of Harry Potter and Luke Skywalker; you are equipped to tackle challenges while driving sales and fostering lasting relationships with our customers.

Join Kaseya as a Principal of Strategy & Operations in Vancouver, British Columbia. In this pivotal role, you will lead strategic initiatives that drive operational excellence and enhance business performance. You will collaborate with cross-functional teams to identify opportunities for improvement, implement best practices, and ensure alignment with our organizational goals.

Join OpenTable, a leader in the restaurant industry with over 25 years of experience and millions of diners, as we strive to empower restaurants and enhance the dining experience. Our innovative technology allows restaurants to focus on their team, guests, and profitability, while diners can effortlessly discover and book the perfect dining venue for any occasion.At OpenTable, every team member makes a meaningful contribution to our mission. You will be part of a diverse global team, committed to fostering a culture of hospitality and care.The Senior Manager of Revenue Strategy & Operations plays a pivotal role in supporting various sales and service programs, initiatives, and analytics. Ideal candidates will have a robust background in data manipulation to identify trends and provide actionable recommendations. This role collaborates across multiple departments, including executive leadership, sales, marketing, finance, product, and data engineering, to design, implement, and optimize business strategies. By delivering data-driven insights to our stakeholders, you’ll help shape both short- and long-term strategies and action plans. A strong understanding of data integrity, efficient processes, and insightful reporting is essential.As a Senior Manager, you will possess a comprehensive understanding of the OpenTable Sales and Services organization or the ability to quickly learn. Navigating the dynamics of various roles and reporting structures within the business is crucial. Exceptional communication, project management, and data analysis skills are required, along with proficiency in Salesforce, reporting tools like Preset, SQL queries, and a finance or analytics background.

About Our FirmAgentis Capital Advisors is a premier global financial advisory firm, renowned for providing exceptional value and strategic counsel to our clients. Our excellence has been recognized through numerous accolades, including the 2024 P3 Awards Financial Advisor of the Year and multiple industry deal awards in 2023. We also proudly received Proximo Infra's 2022 North American Financial Advisor of the Year and IJGlobal's 2022 Judge's Choice Award. Our commitment to generating value for our clients differentiates us in the market. Agentis serves as both a sell-side and buy-side advisor across a diverse range of global transactions encompassing renewable energy, digital infrastructure, transportation, and public-private partnerships. Our clientele includes top-tier infrastructure funds, pension funds, contractors, and government entities.As a division of Agentis Capital Partners, our firm is part of a cohesive platform that spans four key business segments: Agentis Capital Partners (principal investments), Agentis Capital Advisors (financial advisory and asset management), Agentis Capital Mining Partners (mining advisory), and Agentis Capital Markets (capital markets).The RoleWe are seeking a dynamic Business Operations Consultant to join our Operations team and collaborate closely with senior leadership. This pivotal role involves identifying and implementing strategies to help the company achieve its objectives, enhance employee performance, and execute improvement initiatives. You will work directly with the COO and Operations Manager, playing a crucial role in fostering a positive company culture and contributing to the firm's success. This position requires strong analytical skills, a high degree of accountability, and the capability to juggle multiple priorities in a fast-paced environment while maintaining clear and effective communication with stakeholders.Key responsibilities include:Designing, implementing, and overseeing operational projects, business processes, and IT systems to enhance efficiency and effectiveness in business operations.Facilitating the development of our workforce and team effectiveness, encompassing recruitment, training, performance management, and workforce planning.Taking ownership of and driving improvements in business processes related to recruiting, onboarding, HR programs, learning and development, and software solutions implementation (e.g., CRM).

About the Role Domino's Pizza in Vancouver is hiring a Level 1 Assistant Manager. This position helps oversee daily store operations, supports team members, and works to keep customers happy. The role plays a key part in the store’s day-to-day success. What You Will Do Assist with managing shifts and store activities Support team members on the floor Help maintain high standards for customer service Contribute to a positive and productive work environment Who We’re Looking For Energetic and reliable Enjoys working with people Comfortable in a busy setting Motivated to deliver great service

Role overview Domino's Pizza, Inc. is looking for a Level 1 Assistant Manager in Vancouver. This is an entry-level management position designed to support the daily operations of the store. The focus is on helping the team deliver strong customer service and reach store targets. Main responsibilities Assist in supervising store operations during assigned shifts Support team members and help organize daily tasks Encourage a positive and productive workplace Help maintain quality and service standards throughout the shift What makes this role a fit Enthusiasm for pizza and working with people is important here. The position suits someone who enjoys collaborating with others and is interested in learning the basics of management in a hands-on environment.

Join the Hollister Co. team as an Assistant Manager at our Pacific Centre location in Vancouver. We are seeking a dynamic and motivated individual who is passionate about fashion and customer service. In this role, you will support the Store Manager in leading a high-performing team, driving sales, and delivering exceptional customer experiences.As an Assistant Manager, you will be responsible for:Assisting in the management of daily store operations and maintaining high visual standards.Coaching and developing team members to enhance their skills and performance.Building a strong rapport with customers and ensuring their needs are met.Analyzing sales data to optimize store performance.