Customer Experience Engineer at Granola | San Francisco

Hello from Team Granola! If you haven't explored what we are creating and why you should join us, now is the perfect time!As one of our inaugural hires in San Francisco, your mission will be to cultivate a vibrant community that positions Granola as the go-to tool for startups across the Bay Area. This role involves orchestrating memorable events, forging connections with key accelerators and VCs, and ensuring our dedicated users feel valued and engaged—both online and in their daily interactions with us.Your RoleWe are excited to welcome our first Community Manager in the U.S. Reporting to Shre, our Head of Business, who has successfully established Granola's community presence in London, you will play a pivotal role in enhancing our brand's reach and impact.Your ResponsibilitiesEventsTransform Granola's SF office into a hub for tech innovation.Collaborate with leading companies and entrepreneurs to host outstanding events.Manage all aspects of events: from concept and partnership development to logistics, promotion, and follow-up.Startup EcosystemEstablish and nurture relationships with top accelerators and VCs in the Bay Area (e.g., YC, Neo, HF0, SPC).Be present during the arrival of new cohorts, ensuring Granola is the first tool founders reach for on day one.Community EngagementServe as a liaison between our Bay Area community and product team, relaying user feedback and needs.Drive community growth and engagement, ensuring users feel a part of something significant.

About UsWelcome to Team Granola , where we are dedicated to developing innovative tools that enhance human productivity and cognition. What started as an AI-powered notepad designed for back-to-back meetings has evolved into a comprehensive team workspace that acts as a second brain for organizations. Granola naturally integrates within companies, often gaining traction from senior leaders and spreading across various teams.Today, we are proud to partner with some of the world’s leading and rapidly growing companies such as Vercel, Cursor, Lovable, and Decagon, along with top tech giants like Salesforce and DoorDash.Our product, meticulously crafted in London, now caters primarily to a US clientele. To support our expansion, we have established a San Francisco office, which serves as a strategic hub for our North American market initiatives.About the RoleAs a Sales Development Representative (SDR) at Granola, you will play a crucial role in our go-to-market strategy. You will connect with highly engaged users, generate and qualify new opportunities, and facilitate the transition from initial product interest to substantive revenue discussions.This position offers significant impact and ownership: you will navigate both inbound and outbound sales motions, collaborate closely with Account Executives (AEs) and product teams, and contribute to the development of a scalable sales engine from the ground up.Your ResponsibilitiesEngage high-intent inbound leads and product-qualified users, qualifying their interest and transforming engagement into viable sales opportunities.Conduct targeted outbound outreach to key accounts and personas, employing a thoughtful, value-driven approach.Qualify prospects through discovery calls to ascertain their needs, use cases, and readiness to buy.Close high-velocity accounts and schedule quality opportunities for handoff to Account Executives, ensuring they are set up for successful closures.Work closely with AEs, product, and growth teams to relay insights gained from the field and enhance conversion rates.Assist in refining our outbound messaging, qualification criteria, and SDR playbooks based on effective strategies.Contribute actively to shaping the culture of our San Francisco office and lay the groundwork for the sales team.What We SeekBackground & Experience1–3+ years of experience in a Sales Development Representative role or a similar revenue-generating position, preferably in the B2B SaaS sector.Experience managing the sales process, from lead generation to closing deals, with a proven track record of success.

Location and Team Location: San Francisco, CA (In-office) Team: Revenue/GTM Operations Employment Type: Full-Time About Granola Granola builds tools that help people think and work more effectively. What began as an AI notepad has grown into a collaborative workspace and cognitive enhancement platform. Senior leaders often introduce Granola to their organizations, and adoption quickly spreads across teams. Today, Granola supports some of the fastest-growing companies worldwide, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, Granola now serves a primarily US customer base. The San Francisco office anchors our North American go-to-market efforts. Role Overview This is Granola’s first Revenue Operations hire in San Francisco. The role shapes our go-to-market approach and builds the operational foundation for sales. Expect hands-on work: designing frameworks, managing reporting, running operational cadences, launching sales motions, and ensuring the sales team has the tools they need. Strategic input will influence how Granola approaches the market, defining target audiences, segmenting markets, and identifying the right sales motions as we grow. The Revenue Operations Lead works closely with the VP of Sales, Account Executives, and partners with the GTM Engineering team in London. This position reports to the Head of GTM Operations in London. What You Will Do Lead key GTM processes. Design, develop, and improve operational workflows. Spot areas for improvement and put new solutions in place. Partner with Sales leadership. Work with the VP of Sales to boost revenue, surface effective strategies, and recommend adjustments as needed. Define Ideal Customer Profile (ICP) and segmentation. Clarify target audiences and deliver analyses that refine our ICP, supporting both inbound and outbound sales. Oversee territory and quota planning. Collaborate with Sales leadership to design territories and set goal metrics.

Join SuperAnnotate as a Community Manager, where you will play a vital role in nurturing and growing our vibrant online community. You will engage with users, facilitate discussions, and provide support to ensure our community thrives.

About UsWelcome to Team Granola! We are dedicated to developing innovative tools that enhance how individuals think and collaborate. Our journey started with an AI-driven notepad designed for back-to-back meetings, evolving into a collaborative workspace that acts as a second brain for teams. Granola organically integrates within organizations, often beginning with senior leaders and swiftly spreading throughout teams.Currently, Granola is trusted by some of the globe's leading and rapidly growing companies, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, we now cater primarily to a US clientele, prompting the establishment of our San Francisco office as the center of our North American market strategy.About the RoleAs a Mid-Market Account Executive, you will play a crucial role in shaping our go-to-market strategy, contributing directly to revenue growth by closing deals with clients who are already enthusiastic about Granola and transforming engagement into paid partnerships.Your responsibilities will include managing the sales cycle, interacting with high-potential prospects, and collaborating with internal teams to deliver exceptional value to our customers.What You’ll DoEngage with high-potential prospects and qualified opportunities.Own the complete sales cycle, from initial discovery to closing.Navigate security reviews, procurement, legal processes, and vendor management systems.Assist in building and optimizing our sales playbook and processes based on effective strategies.Conduct warm outreach to convert engaged free users into paid accounts.Play a pivotal role in cultivating the culture of the San Francisco office and sales team.What We’re Looking ForBackground & Experience3-5 years of proven experience as a high-performing Account Executive with a robust record of success.Demonstrated success in managing sales cycles from start to finish, including collaboration with cross-functional stakeholders (security, legal, procurement).Comfortable working within high-velocity sales environments.Familiarity with formal sales training and methodologies.Skills & TraitsStrong communication and interpersonal skills.Ability to work collaboratively in a fast-paced environment.Proactive problem-solving skills and a results-driven attitude.

Join Anthropic as an Internal Communications Manager specializing in policy communications. In this critical role, you will develop and implement communication strategies that resonate across our organization. You will collaborate with various teams to ensure clear, consistent, and effective messaging that aligns with our policy initiatives.

Role Overview As the Community Manager for Flowith, you will serve as our “super-node” and cultural ambassador in the vibrant Bay Area. Your mission? To transcend the digital realm and introduce Flowith's groundbreaking concept of “human-AI collaboration” through engaging hackathons, cozy coffee shop meetups, and dynamic creator gatherings. By orchestrating creative offline events and fostering lively online interactions, you will cultivate a thriving community of tech enthusiasts and creators who are deeply passionate about pioneering technologies.Key ResponsibilitiesEvent Planning and Execution: Take charge of organizing and executing in-person meetups, hackathons, and workshops across San Francisco and the Bay Area to enhance Flowith's local brand visibility.Develop Brand Advocates: Lead the Flowith Ambassador Program, empowering and supporting influential users and advocates within the community.Engage Online Community: Collaborate with our global team to energize our Discord community by initiating engaging discussions, use-case challenges, and interactive online events.Forge Local Partnerships: Build and maintain enduring partnerships with university clubs, tech organizations, incubators, and creative spaces throughout the Bay Area.Act as User Advocate: Serve as a critical liaison between our user base and product team, collecting genuine feedback, stories, and challenges during events to continuously improve the product experience.

About UsWelcome to Team Granola! We are dedicated to developing innovative tools that enhance human productivity and collaboration.Starting as an AI-powered notepad designed for back-to-back meetings, Granola has evolved into a comprehensive shared workspace that acts as a second brain for teams. Our platform gains traction organically within organizations, often initiated by senior leaders and rapidly adopted across various teams.Today, Granola is trusted by some of the fastest-growing and most renowned companies globally, including industry leaders such as DoorDash, Gusto, and Salesforce.Headquartered in London, Granola is now focused on expanding its presence in the US market, which is why we've established our San Francisco office as the central hub for our North American operations.About the RoleAs an Enterprise Account Executive, you will play a crucial role in shaping our go-to-market strategies and driving immediate revenue growth. You will be responsible for closing deals where Granola is already a preferred choice and converting user engagement into significant business opportunities.Your position will place you at the forefront of our growth initiative: overseeing the entire sales cycle, engaging with high-value prospects, and collaborating closely with internal teams to provide exceptional value to our clients.Your ResponsibilitiesConnect with our top-tier prospects and qualified leads.Manage the complete sales cycle from initial discovery through to closing.Navigate through security reviews, procurement, legal processes, and vendor management systems.Contribute to building and refining our sales playbook and processes based on effective practices.Conduct warm outreach to convert engaged free users into paid subscribers.Be instrumental in fostering the culture of our San Francisco office and sales team.QualificationsDesired Background & Experience5+ years of experience in selling SaaS solutions to Enterprise accounts, with a proven track record of success.Demonstrated ability in managing complex sales cycles from start to finish, including effective engagement with cross-functional stakeholders (security, legal, procurement).Comfortable navigating sales processes that extend over 3 months.Familiarity with structured sales training and methodologies.

About GranolaAt Granola, we are committed to developing innovative tools that enhance human productivity and cognitive capabilities. What started as an AI-powered notepad for managing back-to-back meetings has evolved into a collaborative workspace and a second brain for teams. Granola spreads intuitively within organizations, often beginning with a senior leader and rapidly expanding across various teams.Currently, Granola is trusted by some of the fastest-growing and most prestigious companies globally, including Vercel, Cursor, Lovable, and Decagon.With our origins in London, we are now primarily serving a U.S. customer base. To facilitate this growth, we have established our San Francisco office as the cornerstone of our North American market strategy.Role OverviewAs an Account Executive focusing on high-velocity sales, you will play a pivotal role in building our sales motion from the ground up, transforming product-led interest into tangible revenue.This position emphasizes speed, volume, and continuous learning. You will manage a large number of sales opportunities, engage in rapid feedback cycles, and cultivate the skills necessary to become a top-notch closer over time. Instead of merely following an established playbook, you will have the chance to help shape it.Key Responsibilities• Manage a substantial volume of inbound and product-driven sales opportunities.• Quickly and efficiently convert engaged free users into paid accounts.• Own fast-paced sales cycles from initial contact to closure.• Generate a robust pipeline through innovative outbound strategies and self-sourced leads.• Continuously test and refine messaging, positioning, and conversion strategies.• Collaborate closely with product and growth teams to share insights from customer interactions.• Contribute to establishing a strong foundation for our future mid-market and enterprise sales teams.Desired QualificationsExperience & Background• 1–3 years of closing experience with a proven track record of meeting or exceeding sales quotas.• Experience managing full sales cycles in a high-velocity or product-led environment.• Demonstrated ability to independently close deals rather than just support the process.• Evidence of outstanding early performance (top 10-20%, rapid promotions, or exceptional results).Skills & Attributes• High learning agility, with the ability to quickly assimilate product knowledge and customer insights.• Excellent written communication skills and the ability to engage with users directly.• A proactive approach, prioritizing action and experimentation over rigid processes.• Comfortable navigating an environment with minimal structure.• A strong interest in technology and how products function.Personal Characteristics• Highly motivated and self-driven, taking initiative and advancing projects without needing direction.• Competitive nature, with a strong desire to win and succeed.

About LightfieldLightfield is an innovative AI-driven CRM that intuitively organizes your communications from email, calendars, and meetings. It captures every interaction, transforming them into structured contexts: accounts, tasks, follow-ups, and insights, ensuring nothing is overlooked.Our mission is to revolutionize CRM by focusing on the natural workflows of teams rather than imposing rigid structures. Lightfield learns from actual business practices, automating processes and surfacing insights that fuel growth. We are developing the CRM platform we've always envisioned: rapid, intelligent, and genuinely supportive.Supported by prestigious investors such as Greylock, Lightspeed, and Coatue, our team boasts a rich history of innovation, having previously created Tome, a generative AI presentation tool embraced by over 25 million users. Many of us have also contributed to major platforms including Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.About the RoleAt Lightfield, we aim to become the most valuable and impactful company in go-to-market technology. To achieve this, we are recruiting a distinguished go-to-market team to establish our leadership in the CRM space, starting by collaborating with pioneering early-stage companies.We seek a Community Lead who will energize the early-stage founder ecosystem around Lightfield, fostering a vibrant network both online and in-person, centered at our San Francisco headquarters. This role will report directly to our Head of Go-To-Market.What You'll DoBuild and Lead the Lightfield Founder Community. Identify, invite, and nurture relationships with exceptional early-stage founders who are passionate about go-to-market strategies, emphasizing the development of deep, authentic connections.Execute Engaging In-Person Events. Design and implement events that founders genuinely want to join, including gatherings at our San Francisco HQ and activations at third-party trade shows.Create Sustainable Community Programs. Develop structured initiatives such as founder circles, GTM clinics, or “launching your first outbound strategy” cohorts, refining them based on what produces tangible results for participants.Enhance and Manage Our Founder Slack Community. Transform Slack into a thriving peer network where founders exchange go-to-market inquiries, successes, and best practices. Foster discussions, facilitate introductions, and highlight impactful conversations.Transform Conversations into Valuable Content. Capture insights from events and Slack interactions, converting them into engaging content (articles, videos, templates) that illustrate how top founders navigate modern go-to-market strategies.

OverviewAre you an enthusiastic individual with a solid technical foundation in the fields of science or engineering? At mat3ra, we are looking for community advocates eager to broaden their skill set and foster a dynamic global community around our innovative software platform for designing and discovering advanced materials and chemicals.Your role will involve (1) identifying strategic avenues for community expansion, (2) crafting informative content such as case studies and technical presentations, and (3) delivering this content while assessing key performance indicators.High-performing candidates will have opportunities to transition into leadership roles as we expand.This is a full-time, permanent opportunity.ResponsibilitiesPlanning and executing marketing initiativesEngaging with platform users to gather feedbackCreating marketing materials, including case studies and publicationsDesigning product concepts and developmentsCollaborating closely with the product team to communicate and clarify software conceptsWhy Join Us?Witness the direct impact of your creative contributions utilized by leading global enterprisesRealize your aspirations and shape the future of materials researchCollaborate with top-tier professionals in research, engineering, and venture capital

About Plaud Inc.At Plaud, we are revolutionizing the way professionals enhance their productivity and performance with our innovative AI work companion, trusted by over 1.5 million users globally since 2023. Our mission is to amplify human intelligence through state-of-the-art note-taking solutions.Based in San Francisco and incorporated in Delaware, Plaud is at the forefront of human-AI collaboration, combining cutting-edge hardware and software solutions. Our commitment to data security is unwavering, as we adhere to ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 standards.Discover more about us by visiting https://www.plaud.ai and stay connected through our social media channels: Instagram, X, Facebook, LinkedIn, and YouTube.Why You Should Join UsAs a rapidly growing and profitable company with a $250 million revenue run rate in just three years, Plaud is defining the future of human-AI interaction. Join us to:Engage with cutting-edge AI tools and contribute to our global expansion.Collaborate with passionate professionals who prioritize innovation and customer success.Advance your career in a culture that promotes continuous learning and development.

Join BetterUp as a Strategic Communications Lead within our innovative Center for Daring Leadership. In this role, you will spearhead communications strategies that inspire, engage, and empower our team and clients. Your expertise will help us articulate our mission and vision, ensuring our messages resonate across various platforms.

The City and County of San Francisco's Department of Emergency Management is hiring a Public Safety Communications Dispatcher. This role acts as a vital link between residents and emergency services, making sure help reaches those in need quickly and efficiently. Key responsibilities Receive and manage emergency calls from the public Evaluate situations and identify the correct response Relay critical information to police, fire, and medical personnel What we look for Strong communication skills Calm and focused approach under pressure Commitment to public service and community safety Location San Francisco, CA

Tempo develops a layer-1 blockchain built specifically for stablecoins and real-world payments. The team brings experience from Stripe and Paradigm to deliver payment infrastructure that handles high transaction volumes and aims to keep costs low. Tempo's platform serves fintechs, banks, merchants, and other organizations looking to modernize money movement. Tempo collaborates with leaders in AI, e-commerce, and financial services, including Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, and Visa. The San Francisco office values rapid iteration and encourages bold ideas. Role overview The Communications Lead shapes and shares Tempo’s story as the company expands its real-world payment solutions. This role works closely with leadership to refine messaging, partners with product marketing and go-to-market teams, and identifies communications opportunities across crypto, finance, and regulatory sectors. What you will do Develop and articulate Tempo’s narrative for external audiences Collaborate with leadership and product teams on messaging Identify and pursue communications opportunities in crypto, finance, and regulatory spaces Location This position is based in Tempo’s San Francisco office.

Join Clay Labs as an Office & Community Coordinator in vibrant San Francisco! We are seeking a dynamic individual to help foster an engaging workplace culture, support community initiatives, and ensure the smooth operation of our office environment. This role is perfect for someone who thrives in a collaborative setting and is passionate about community building.

As the Communications Lead at Anthropic, you will play a pivotal role in shaping and sharing our narrative with external stakeholders. You will oversee our communication strategies, ensuring that our messaging aligns with our mission and values. The ideal candidate will possess a strong background in communications, with a proven ability to engage diverse audiences through impactful storytelling and strategic outreach. Join us in our mission to build safe AI systems and contribute to positive societal outcomes.

Role overview The City and County of San Francisco seeks a Manager III to lead important initiatives that shape local services. This leadership role includes supervising staff, managing projects, and helping deliver essential services for San Francisco residents. Key responsibilities Lead and support a team handling critical projects Oversee all phases of project planning and execution Work to maintain high standards of quality and reliability in services Requirements Strong problem-solving skills Proven success in management positions Experience guiding teams and achieving results

Join the San Francisco Museum of Modern Art (SFMOMA), one of the premier institutions for modern and contemporary art in the United States, where we celebrate the transformative power of art in our lives. In a world increasingly in need of connection, we emphasize the importance of art in fostering community and understanding.Diversity and Inclusion: We are committed to fostering a museum that embraces diverse voices and perspectives.Passion: Our work is driven by a love for art that extends beyond professional obligation—it's our way of life.Courage: We approach our work with bravery, continually seeking new viewpoints and experiences.Empathy: We strive to operate with a human touch, prioritizing personal connections over institutional formalities.SFMOMA is a hub for those who are curious and eager to engage with contemporary art. We believe that art can shape our thoughts and perceptions, and we aim to create an environment that fosters joy, belonging, and purpose—where diversity is celebrated, and everyone is valued in their entirety.Schedule: Full-time, 35 hours/week, from Monday, June 15 to Friday, August 14, with a requirement of at least three days on-site.Department Overview:The People Team is dedicated to reshaping our internal culture by aligning staff and trustees with shared objectives, fostering a community based on values that promote safety, openness, individuality, and collaborative growth. Our focus is on delivering an employee experience that transcends traditional expectations, emphasizing four key themes:· Culture · Talent Development and Performance Management · Talent Acquisition · Organizational Excellence.