Customer Analytics Manager - Adtech

At Branch Metrics, we empower every interaction with links that work and insights that validate it. From click to conversion, we make growth measurable. Our unparalleled attribution, enhanced by AI-driven linking, is trusted to deliver seamless experiences that boost ROI, minimize wasted expenditure, and eliminate fragmented attribution.We apply the same rigor in building our team, empowering our people to act swiftly, take ownership of outcomes, and create something significant. We pride ourselves on making meaningful investments in our team’s health, wealth, and growth, ensuring individuals can thrive as we scale. Our culture values intelligent, humble, and collaborative teammates who take accountability and drive results in a dynamic environment where their contributions genuinely advance the business.We are innovative, scaling with purpose, and guided by experienced leaders who understand how to build lasting companies. Trusted by notable brands such as Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we are large enough to matter yet small enough for you to make a tangible impact. If you’re passionate about the challenge of building, rapid learning, and shaping the future of customer growth, you’ll find your place here.We seek a motivated individual with excellent business acumen, strong customer-facing skills, and experience in the AdTech / MarTech sector to join our team as an Enterprise Account Manager.As part of a team focused on customer experience, adoption, and success, you will serve as a trusted advisor for clients. In this role, you will prioritize building robust relationships with your customers as an advocate, driving adoption by showcasing value, fostering consumption growth, and ensuring retention.You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering teams to strategize and plan customer engagements. You will provide tailored use case recommendations, share your product expertise through customized demos and presentations, and assist in onboarding and enabling customers on the Branch platform.This role requires exceptional client management skills, a sense of ownership, and a proven track record of understanding customer business objectives. You must have a passion for problem-solving, relationship building, and customer engagement.As an Enterprise Account Manager, you’ll have the opportunity to:Take full ownership of the entire customer lifecycle, developing and implementing strategies to enhance usage, adoption, and growth for customers across commercial, enterprise, and strategic segments.Develop in-depth expertise with the Branch platform to build an advisory relationship with customers, proactively offering creative solutions to meet their needs.Collaborate across departments to enhance customer experience and drive value.

About Verve Group Verve Group is building a more efficient and privacy-conscious advertising ecosystem. By connecting premium data, supply, and demand across screens and environments, Verve helps advertisers and publishers transact with greater transparency and performance at scale. The company’s ecosystem includes leading Supply-Side Platforms such as Smaato, PubNative, and LKQD, enabling omnichannel reach across mobile, desktop, connected TV (CTV), and digital out-of-home (DOOH). With 30 offices worldwide and a growing marketplace, Verve partners with 90 of the top 100 U.S. advertisers, over 4,000 publishers, and major demand-side platforms. Role Overview: Commercial Program Manager - Adtech This role sits within the CEO Office’s Program Management team in London. The Commercial Program Manager is an individual contributor focused on commercial and go-to-market initiatives. The work centers on bringing structure, pace, and delivery focus to high-priority projects. Collaboration spans AI, technical, commercial, product, and strategic delivery specialists in an AdTech context. What You Will Do Oversee end-to-end delivery of initiatives, from initial scoping and planning through execution, risk management, and stakeholder reporting. Lead discovery and scoping sessions, then drive implementation forward. Translate priorities into structured delivery plans and actively participate to keep initiatives on track. Develop and maintain dashboards to track progress and performance metrics for ongoing initiatives. Prepare clear, reliable status updates for senior leadership and the CEO Office. Work closely with other Program Managers to ensure alignment across all programs. What Success Looks Like Initiatives move forward with greater speed and predictability due to the structure and drive brought to the team. Senior stakeholders value reporting and see this role as a credible partner in delivery, not just process management. Ability to adapt quickly in a fast-changing, M&A-active environment while maintaining delivery momentum and attention to detail. Operate with the rigor expected of the CEO Office, showing clear thinking, strong communication, and precise attention to detail.

At Branch, we empower every customer interaction with seamless links and insights that drive measurable growth. Our state-of-the-art attribution, enhanced by AI-driven linking, is trusted to create seamless experiences that boost ROI, minimize wasted expenditure, and eradicate fragmented attribution.We approach our team building with the same rigor, fostering an environment where our employees can act swiftly, take ownership of their outcomes, and contribute to projects that matter. We are committed to meaningful investments in our team's health, wealth, and professional development, ensuring that individuals can flourish as we expand. Our culture celebrates intelligent, humble, and collaborative individuals who take responsibility and deliver results in a workspace where their contributions genuinely propel the business forward.We are innovative, scaling with purpose, and guided by experienced leaders who understand how to construct lasting companies. Trusted by brands such as Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we are large enough to make an impact while remaining small enough for you to make a significant contribution. If you are intrigued by the challenges of building, rapid learning, and influencing the future of customer growth, you will find a home with us.As a Senior Partnerships Manager, you will be at the forefront of developing and nurturing strategic relationships within Branch’s partner ecosystem. You will bring energy and organization as a self-motivated individual who understands the needs of marketing professionals. Your role will involve creating and implementing frameworks for our partnership program, enabling sales teams to onboard partners to expedite new business opportunities. You will play a crucial role in driving company growth while actively promoting and supporting our product among marketing experts. This role carries high visibility within the organization and significantly influences overall business performance.

BrightEdge is seeking a dedicated Customer Success Manager specializing in Search Marketing Analytics. In this pivotal role, you will be responsible for ensuring our clients achieve maximum value from our marketing analytics solutions. You will work closely with clients to understand their business objectives, provide strategic insights, and deliver tailored solutions that enhance their search marketing efforts.Your expertise in analytics and customer relationship management will empower our clients to optimize their digital strategies, driving growth and success. Join us to make a significant impact in the world of digital marketing analytics!

Tiger Analytics is a premier analytics consulting firm, renowned for our expertise in transforming data into actionable insights for Fortune 100 companies. Our team excels in Data Science, Machine Learning, and AI, delivering significant business value. Recognized by leading market research firms such as Forrester and Gartner, we are headquartered in Silicon Valley, with a global delivery center in Chennai, India.If you have a passion for tackling complex business challenges through data-driven solutions, we want to connect with you. The designation and compensation will reflect your experience and expertise.As a Business Consultant, you will collaborate closely with key client stakeholders to identify business challenges, outline analysis requirements, and determine solution specifications. Your role will be pivotal in ensuring business value and effectively communicating results.

Join cube as a Customer Analytics Lead and play a pivotal role in transforming data into actionable insights. You will lead a team of analysts to develop strategies that enhance customer experience and drive business growth. Your expertise in analytics will empower the organization to make data-driven decisions.

Role Overview Mediabrands is hiring a Data and Analytics Manager in London. This role leads analytics projects that help teams across the company make informed decisions. The manager oversees how data is collected, analyzed, and reported, ensuring that insights reach the right people. What You Will Do Lead analytics efforts for the organization Oversee data collection and analysis processes Develop reports that deliver actionable insights to multiple teams Shape and refine the company’s data strategy Use analytics to improve marketing effectiveness Location Based in London, England, United Kingdom.

Join Wise as a CRM Analytics Manager, where you will play a pivotal role in driving data-driven strategies to enhance customer relationship management. You will leverage your analytical skills to interpret complex datasets, identify trends, and provide actionable insights to improve customer engagement and retention.

At Unity Advisory, we are a forward-thinking CFO advisory firm that prioritizes experience and innovation. Our focus lies in delivering integrated finance, commercial, tax, and deals support, all while avoiding audit conflicts. We leverage the power of AI and automation to enhance our service delivery, marrying deep technical knowledge with advanced analytics. Our mission is to offer a refreshing alternative to traditional advisory firms, emphasizing clarity over complexity and actionable outcomes for CFOs navigating high-stakes decisions.We are excited to announce an opening for a Deals Analytics Manager within our expanding team.Your ResponsibilitiesConduct thorough assessments of clients’ readiness for exit by scrutinizing the equity narrative, data infrastructure, key performance indicators (KPIs), and business reporting to optimize sale or IPO value.Bring analytical rigor and commercial acumen to both buy-side and sell-side diligence projects, quickly evaluating and presenting value drivers to support or critically evaluate deal hypotheses through advanced analytics, enhancing the effectiveness of the diligence processes.Utilize commercial analytics to discover and unlock profitability enhancements, focusing on metrics such as customer/product profitability and SKU ratios.This role is integral to our Deals team, where you will drive value creation initiatives, facilitate decision-making processes, and provide insightful reporting throughout the deal lifecycle. Your collaboration with clients and colleagues will be vital in achieving impactful results.Join us in shaping the future of consultancy by being part of a dynamic, client-facing environment that promises high-impact engagements and the opportunity to redefine industry standards.

The Senior Manager, Data Analytics at Checkout.com leads a team focused on supporting data-driven decisions throughout the company. Based in London, this role manages the creation and delivery of business intelligence solutions, using analytics to surface trends and opportunities that shape business direction. Role overview This position combines strategic thinking with practical leadership. The Senior Manager guides complex data projects from planning to execution, ensuring results align with organizational goals. Collaboration with teams across functions is a key part of daily work. What you will do Direct and mentor a team of data analytics professionals Oversee the development of business intelligence tools and solutions Apply advanced analytics to identify insights that support business growth Work closely with other departments to align analytics initiatives with company needs Requirements Strong experience leading analytics teams and projects Ability to manage complex data initiatives from start to finish Skilled at collaborating with cross-functional groups Strategic mindset with a hands-on approach to problem-solving

Angi seeks a Lead Analyst to shape customer service analytics across multiple European locations. This role influences how the company understands customer behavior and service quality, providing insights that support strategic decisions and drive improvements in customer satisfaction. Key responsibilities Lead analytics projects focused on evaluating customer service performance and satisfaction metrics Analyze data sets to identify trends and generate insights about customer interactions Develop actionable recommendations based on findings to enhance operational processes Collaborate with teams across the business to implement data-driven improvements Work locations Aix-en-Provence, France – Hybrid Amsterdam, Netherlands – Hybrid Berlin, Germany – Hybrid London, UK – Hybrid

Wise is looking for a Senior Analytics Manager focused on Safeguarding and Ledger to join the London team. This position leads a group of analysts, working to shape data-driven strategies and improve performance metrics tied to safeguarding requirements. Role overview The Senior Analytics Manager will oversee analytics projects that support compliance and operational excellence. This role involves guiding a team, setting priorities, and ensuring that safeguarding measures are reflected in data processes and reporting. Collaboration and impact Collaboration with cross-functional teams is central to this role. The manager will deliver insights that influence business decisions and support Wise's commitment to compliance and effective ledger management. Requirements Experience leading analytics teams Strong background in data-driven strategy and performance measurement Knowledge of safeguarding and ledger processes Ability to work closely with multiple teams to deliver actionable insights

Join Wise as a Senior Analytics Manager, where you'll drive our mission of Money Without Borders. Collaborate with the Payment Operations team to enhance our payment systems through data-driven decision-making, ensuring seamless transactions for our customers.The Payment Operations team is dedicated to resolving payment issues and optimizing fund movements, allowing us to deliver fast and convenient payment experiences.In this leadership role, you will spearhead analytics initiatives to diagnose payment challenges across our operational regions, forecast capacity, and provide insights that enhance the processing performance of our banking partners. You will also be instrumental in shaping our data strategy to evaluate and elevate the quality of our payment processes.This is an excellent opportunity for a seasoned analyst with a strong product mindset and a desire to delve deeper into the intricacies of payment systems. You will have the chance to lead a diverse international team and collaborate with over 250 analysts on cross-team projects, fostering knowledge sharing and innovative ideas to advance analytics across Wise.This role is classified as AL2. For more details on our Analytics Career Map and leveling structure, click here.Key Responsibilities:Work closely with senior stakeholders to translate insights into actionable changes that enhance customer experiences and support our mission.Present data in meaningful ways, assisting other teams in uncovering valuable insights.Take ownership of key metrics, driving accountability and enthusiasm throughout the organization.Guide and support senior and lead analysts in building scalable data pipelines, generating accurate reports, and deriving actionable insights from data.Develop the data framework focused on quality assurance, improving forecasting accuracy, and achieving operational excellence.Collaborate with operational leadership to automate features that minimize workload, mitigate financial risks, and enhance customer experiences.

As we continue to expand rapidly, Wise is seeking a talented Senior Analytics Manager to spearhead analytics initiatives within our Safeguarding and Ledger teams based in Shoreditch, London. Join us in our mission to revolutionize financial services.Your Role:Drive impactful decision-making processes that benefit both the company and our customers.Lead a team of skilled analysts tasked with curating comprehensive datasets, deriving key metrics, performing statistical modeling, and conducting in-depth analyses that shape the strategic direction of our teams and the organization.Act as a liaison between your team and various stakeholders, helping them articulate their needs while guiding your team in delivering actionable insights.Your focus will be on:Establishing processes to ensure the integrity of our real-time ledger, which manages millions of monetary movements daily and underpins our trading operations and liquidity management.Overseeing our complex and essential Safeguarding process, crucial for our operational capabilities across diverse markets.Both teams prioritize building robust and scalable data integrity management systems swiftly while navigating intricate engineering and regulatory landscapes.Mentoring and managing a team of 2-3 analysts.

At Intercom, we are revolutionizing customer service through innovative AI solutions, dedicated to enhancing customer experiences for businesses worldwide.Our flagship AI agent, Fin, is the most sophisticated customer service AI available, enabling businesses to provide seamless, round-the-clock support. When paired with our Helpdesk, it becomes part of the comprehensive Intercom Customer Service Suite, tailored to manage complex queries requiring human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Our core values drive us to push boundaries, innovate rapidly, and deliver outstanding value consistently.What Awaits You?Join our AI Group at Intercom, where you will play a pivotal role in shaping new machine learning features, conducting algorithm research, and swiftly launching prototypes for our clients.Our product-driven team of over 50 ML scientists, engineers, designers, and researchers collaborates across various departments, ensuring we push to production rapidly, often launching beta versions within weeks of successful testing.We are committed to continuous improvement through experimentation and analyzing the performance of our AI features. Utilizing both frequentist and Bayesian methods, we create insightful dashboards and delve into complex user interactions to enhance user success. Navigating the stochastic nature of AI products poses challenges that we rigorously tackle.We are on the lookout for a passionate Analytics Engineer to join our AI Group and contribute to our mission.

Role overview Entain is seeking a Retention Analytics Manager for a maternity cover position based in London. This role focuses on supporting customer retention by analyzing data, uncovering trends, and providing insights that inform engagement and loyalty strategies. What you will do Lead analysis of customer data to identify patterns in behavior and retention Develop actionable insights that support customer engagement initiatives Collaborate with teams to enhance retention strategies using analytics

Wise is hiring a Senior Analytics Manager to lead the Finance and Treasury analytics team in London. This position centers on guiding a group of analysts to deliver insights that strengthen financial operations and treasury activities. Role overview The Senior Analytics Manager will shape strategies and provide data-driven recommendations that support Wise’s finance and treasury goals. Collaboration with teams across the company is central to this role, ensuring that analytics inform key decisions and process improvements. What you will do Lead, mentor, and develop a team of analysts focused on finance and treasury topics Work closely with cross-functional partners to deliver actionable insights Drive projects that optimize financial processes and support high-level decision-making Promote a culture of innovation and analytical excellence within the team Requirements Extensive experience in analytics, ideally within finance or treasury functions Strong leadership skills and a track record of managing high-performing teams Ability to translate complex data into clear strategies and recommendations Comfort working with diverse teams to achieve shared goals

As we continue to experience rapid growth, we are excited to invite a Senior Analytics Manager to lead our analytics function within the Treasury department, specifically focusing on our Ledger and Safeguarding teams. This dynamic role is based in the vibrant area of Shoreditch, London.Key Responsibilities:Oversee a talented team of 3+ analysts responsible for:Curating comprehensive datasets, identifying key metrics, evaluating opportunities, and conducting in-depth analyses.Designing and sustaining vital data pipelines and insightful dashboards.Executing data reconciliations, investigating and clarifying discrepancies, and developing controls to automate these processes.Collaborate closely with FX, Liquidity, and Operations teams to enhance processes aimed at reducing costs and risks.Assist stakeholders in articulating their needs, guiding the team to tailor their work accordingly.Be an integral part of your team, leading by example and exemplifying best practices.Who You Are:Possess at least 5 years of experience as an analyst or analytics engineer with a minimum of 1 year leading a team.Demonstrate strong analytical capabilities and possess a solid mathematical foundation with expertise in statistics.Proficient in advanced SQL and familiar with Python or R.Skilled in writing clean code and developing efficient data pipelines while mentoring others in these practices.Show proven ability in stakeholder management.Exhibit a track record of making impactful contributions beyond basic role expectations.Preferred Qualifications:Familiarity with DBT.Experience with data modeling in a data warehouse context.A background in a highly-regulated and audited environment.Experience handling financial data and ledgers.Additional Information:As a licensed financial services company, Wise is required to conduct background checks on all new hires, including Criminal and Credit checks. Please feel free to discuss any concerns with the Recruiter.What We Offer:Salary: £100,000 - £125,000.Company Restricted Stock Units.A range of excellent benefits available at our London office.Key Benefits:Hybrid working model.Paid annual leave, sick days, parental leave, and other leave options.6 weeks of paid sabbatical after 4 years of service at Wise, in addition to annual leave.

Wise is looking for a Senior Analytics Manager to join the Payment Operations team in London. This position centers on using data analytics to guide payment strategies and improve the way payments are handled. Role overview The Senior Analytics Manager leads a group of analysts focused on payment operations. The team works closely with other departments to refine payment processes and boost efficiency across the organization. What you will do Lead and mentor a team of analysts dedicated to payment operations Collaborate with teams across Wise to improve payment workflows Use data-driven insights to shape payment strategies and drive operational improvements Requirements Experience managing analytics teams Strong background in data analytics, particularly in payment operations Ability to work across departments to achieve shared goals