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CRM Data Analyst at lastminute.com | Bengaluru

On-site Full-time

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Experience Level

Entry Level

Qualifications

Proven experience in data analysis, preferably in a CRM context. Strong proficiency in SQL and experience with data visualization tools. Excellent analytical and problem-solving skills. Ability to communicate complex data insights clearly to non-technical stakeholders. Familiarity with marketing automation tools is a plus.

About the job

The CRM Data Analyst at lastminute.com in Bengaluru works with customer data to inform and improve marketing strategies. The focus is on understanding how customers behave, what they prefer, and identifying patterns that help optimize CRM systems. Insights from this analysis support revenue growth and guide marketing decisions.

What you will do

  • Analyze customer data to spot trends and uncover actionable insights
  • Work closely with teams from different departments to boost customer engagement
  • Help optimize CRM systems using data-driven recommendations
  • Apply analytical skills to suggest improvements for marketing strategies

Location

This role is based in Bengaluru.

About lastminute.com

lastminute.com is a leading online travel and leisure retailer, dedicated to helping customers find the best deals on flights, hotels, and travel experiences. With a dynamic team and a commitment to innovation, we strive to provide exceptional service and value to our customers.

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