Credit Operations Analyst

Beyond Finance is on a mission to empower everyday Americans to break free from the burdens of debt and achieve a brighter financial future. Our dedication to providing compassionate, individualized support, combined with a strong culture of compliance and ethics, along with user-friendly technology and tailored financial solutions, has allowed us to assist over 1 million clients in their journey towards financial wellness. We are eager to welcome new team members who are passionate about making a difference and want to contribute to our mission-driven organization. If you are looking to be part of a fast-growing team that prioritizes helping people, we would love to hear from you! As a Strategic Operations Analyst, you will play a pivotal role in our Strategy & Operations team, collaborating closely with the Executive Team to drive cross-functional initiatives. You will transform insights into action, contributing to the strategic direction of the company. We seek a candidate with exceptional strategic thinking, analytical skills, and a commitment to operational excellence. You will thrive in a dynamic environment, solve complex challenges, and deliver tangible results.

Who We AreAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from monumental enterprises to innovative startups. Our platform enables millions of companies to accept payments, maximize their revenue, and unlock new business avenues. Our mission is to enhance the GDP of the internet, presenting an exceptional opportunity for you to contribute to a transformative economic landscape while advancing your career.About the TeamWith a growing emphasis on our Customer Success division, Stripe is dedicated to driving sustainable growth. Our team offers strategic and operational support to specialized sales teams, cross-functional partners, and leadership. We operate across three core pillars:Strategic PlanningOperational ExcellenceAnalytics & InsightsAs part of the GTM Strategy & Operations organization, our Customer Success Strategy & Operations team is committed to implementing effective business practices across operations, insights, processes, and tools. We strive to enhance Stripe's productivity, empower our Customer Success Managers (CSMs) in achieving key revenue targets, and ultimately drive Stripe's overall revenue growth. Our global team spans the Americas, Europe, and Asia Pacific.Your RoleThis role focuses on establishing foundational business practices, involving operational projects such as process design, business rhythms, and systems enhancements. As a vital contributor to the growth and scalability of the Customer Success business, your responsibilities will encompass performance measurement and analysis, forecasting, dashboard creation, and driving process enhancements.Key ResponsibilitiesCollaborate across teams to identify and resolve system challengesAnalyze and investigate system operations and workflow managementCreate comprehensive reports and dashboards to fulfill reporting needsManage Customer Success Manager territories effectivelyEnhance business processes through data-driven strategiesEstablish and monitor annual and quarterly OKRsPrepare materials for Quarterly Business Reviews (QBRs) and other leadership meetingsYour ProfileWe seek a proactive and analytical individual who meets the minimum qualifications...

Join us in shaping the future of finance.At Robinhood, our mission is to make finance accessible to everyone. With an anticipated $124 trillion in assets set to be transferred to younger generations over the next 20 years, we are positioned at the forefront of an unprecedented financial evolution. If you're prepared to be a key player in this transformative journey, we want to hear from you.About the Team and RoleWe are assembling a dynamic team dedicated to leveraging innovative technologies to tackle the most significant challenges in finance. We seek courageous visionaries, adept problem-solvers, and builders who thrive on making a difference. Robinhood is a place where ambition flourishes, and our high-performing team operates with integrity at the core of our values. With high expectations come substantial rewards.Founded on the principle of accessibility, Robinhood and its affiliates work tirelessly to lower barriers and enhance access to financial information. Together, we are developing products and services that foster a more inclusive financial ecosystem. As we prioritize growth, we invite inquisitive, growth-oriented individuals to help define our vision and shape our future. If our mission resonates with you, we encourage you to apply!We are currently on the lookout for a Finance & Strategy Senior Analyst who will collaborate closely with Robinhood's Crypto and International product teams. The Crypto team is at the forefront of developing next-generation crypto products across global markets and the DeFi sector. In this role, you will lay a robust financial groundwork for our crypto offerings, spearhead strategic initiatives to bolster product growth and broaden our reach, and enrich the global customer experience in crypto. You will establish and monitor key performance indicators, aid in leadership decision-making, and provide insights into financial performance, potential risks, and opportunities. Candidates should possess expertise in financial modeling, strategic thinking, cost management, and budgeting/forecasting, along with a proven ability to collaborate across teams and communicate effectively.

At Beyond Finance, we are dedicated to empowering individuals to break free from the burdens of overwhelming debt and embark on a journey toward financial stability. Our compassionate approach, combined with a robust focus on compliance, ethical practices, and innovative technology, has enabled us to assist over one million clients in achieving their financial goals. We are on the lookout for passionate team members who want to join our mission and contribute to our continued growth and success. As a Strategy and Operations Associate, you will play a pivotal role in driving impactful projects and enhancing our operational capabilities, working closely with our Executive Team to shape the future of our business.

Role Overview DoorDash, Inc. is hiring a Director of Strategy and Operations. This leader will help shape operational strategies and guide growth efforts across several markets. The position works closely with senior teams to influence important decisions and set direction. Locations New York, NY San Francisco, CA Chicago, IL Los Angeles, CA

Role Overview DoorDash is hiring a Senior Analyst, Workforce Strategy and Planning. This position focuses on using data to improve workforce strategy and support operations across multiple locations. The role can be based in Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; or remote within the United States. What You Will Do Analyze workforce data and trends to identify opportunities for operational improvements. Develop strategies that support productivity and employee engagement. Work closely with teams from different departments to design and implement workforce plans. Translate insights into actionable plans that help drive business growth. Location Eligible locations include Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; and remote within the United States.

Join coinflow as an Operations Support Analyst, where you will be at the forefront of enhancing our operational processes. In this role, you will analyze and streamline workflows, ensuring our team operates efficiently and effectively. Your keen analytical skills will help identify opportunities for improvement, making a significant impact on our daily operations.

Join Beyond Finance as a Strategic Operations Manager, where you'll play a pivotal role in shaping our organization's future. In this dynamic position, you'll lead high-impact initiatives that drive growth, improve processes, and enhance customer experience. Collaborating closely with the Executive Team, you'll conduct in-depth analyses, manage operational enhancements, and develop actionable insights to ensure our clients achieve financial freedom. If you're passionate about strategic problem-solving and operational excellence, we want you to help us transform lives!

About Loop At Loop, we are dedicated to unlocking profits trapped in the supply chain while reducing costs for consumers. We tackle the challenges posed by inaccurate data and inefficient workflows that hinder working capital and inflate costs for all stakeholders in the supply chain. Our cutting-edge audit and pay platform leverages domain-driven AI to simplify the complexities of supply chain data and documentation. By enhancing visibility into transportation spending, we empower companies to take control of their costs and maximize profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart collaborate with Loop because of our innovative solutions. We are backed by investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, and Flexport, alongside numerous distinguished angel investors. Our team brings a wealth of expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten, as well as established industry leaders like C.H. Robinson. About the Role As we expand, Loop is establishing a Strategy and Operations team to spearhead essential functions. This role encompasses various responsibilities, including addressing customer business challenges, enhancing customer support, facilitating product development, and conducting data analysis and management. You will work across functions to boost customer adoption and create significant value for our users and clients. Key Responsibilities Integrate with customer, product, and operations teams at major global corporations to enhance customer value. Accelerate our capacity to deliver new product offerings for global brands by thoroughly understanding how to drive customer success. Collaborate with data science, market strategies, and operations teams to proactively resolve issues and prepare Loop for scaling. Act as the internal voice of the customer, providing insights from customers and operations to product teams, and bridging gaps for features that are yet to be developed. Showcase robust execution skills, a deep understanding of Loop’s product offerings, and how they alleviate customer pain points. Support critical business partners to foster growth and customer delivery in Loop’s key business segments. Develop and nurture relationships with customer stakeholders, ensuring Loop consistently delivers value to them. About You You possess a college degree with a quantitative focus in analytics, finance, economics, or a related field. You have over 3 years of professional experience in consulting or a related field.

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

About Our TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the perceptions of grocery, convenience, alcohol, and retail delivery by innovating our first-party and third-party operations. DashMarts are our pioneering first-party initiative, designed for on-demand deliveries that enhance convenience. Within DashMarts, we offer a diverse array of products, including household essentials, groceries, and popular brands, all aimed at enriching the consumer experience. Our nationwide footprint is expanding rapidly, as we enhance our services and scale our operations.To facilitate sustainable growth as we broaden our physical presence, it is imperative to navigate complex regulatory landscapes. Our Regulatory Strategy & Operations team plays a crucial role in ensuring that DashMart can expand effectively while adhering to local zoning, permitting, and community standards.About the RoleAs a key member of our DashMart Strategy & Operations organization, you will spearhead the Regulatory Strategy & Operations for our physical locations. This team is essential for launching new sites, expanding business and product lines, and managing ongoing operations through effective navigation of entitlements, permitting, zoning, and community engagement.You will oversee the comprehensive regulatory strategy and execution that fosters growth while mitigating risks, costs, and timelines. Leading a team of three Regulatory Operations Senior Associates, you will collaborate cross-functionally with Real Estate, Legal, Construction, Public Policy, Category Management, and Operations teams to facilitate the successful launch of new DashMart locations.Your responsibilities will include developing scalable processes, identifying regulatory risks and opportunities across markets, and driving continuous improvements in our site approval and compliance approaches. This position reports to a Senior Manager within the DashMart Strategy & Operations and will involve managing a small team. We embrace a hybrid work model that includes home office, site visits, and cross-functional collaboration.Why You Should Be Excited About This OpportunityInnovate. You will design, implement, and continuously refine regulatory processes and strategies that enable our growth.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

Transparent Partners is a leading independent consultancy dedicated to revolutionizing customer experiences through strategic marketing insights. Our mission is to uncover the ideal blend of data, technology, and operational processes that enable brands to excel in today's dynamic marketing environment.Practice OverviewThe Media Strategy and Operations (MSO) team encompasses Client Service, Business Development, and Operational Support. MSO professionals:Ownership: Demonstrate robust leadership by ensuring accountability across all stakeholders. This includes self-management to uphold end-to-end project ownership and achieve budgetary objectives.Credibility: Diligently cultivate strong client relationships, aspiring to attain trusted advisor status. Gain client confidence through proven capabilities, delivering continuous value, and exhibiting reliability.Leadership: Possess visionary thinking to elevate our clients by providing strategic thought leadership, unafraid to challenge the status quo with innovative and disruptive ideas.Empathy: Approach challenges from the client's perspective, prioritizing their interests, attitudes, and needs. Strive to understand through active listening and advocate for the client with third parties.Clarity: Simplify complex concepts by removing technical jargon, streamlining processes, and eliminating ambiguity. Clearly articulate and refine recommendations through collaborative efforts.Curiosity: Maintain an innate desire to learn about the client's business challenges and stay informed about emerging trends to enhance our strategies. Ask insightful questions that reveal opportunities.Position OverviewThis role is pivotal to driving business growth by fostering and maintaining client relationships. Responsibilities include gathering and synthesizing client feedback, pinpointing key areas of opportunity, aligning the organization with a clear vision, and ultimately delivering impactful results. The MSO Principal must possess an understanding of category dynamics, client-specific hurdles, and emerging trends to successfully navigate the marketing landscape.

About the TeamThe Strategy & Operations team is on the lookout for a motivated Associate to combat fraud and develop innovative solutions that safeguard our platform against fraudulent activities. Your primary focus will be on devising strategies and achieving ambitious targets aimed at curbing Merchant fraud, while also serving as a key resource for understanding merchant behaviors indicative of fraud. You will investigate fraud cases and brainstorm long-term solutions to enhance security. Most importantly, you will ensure a seamless user experience while effectively managing risks posed by bad actors.About the RoleIf you are a data-driven strategist who thrives on uncovering truths, this position may be perfect for you. You will leverage business insights and analytics to pinpoint challenges and implement customized solutions, while fostering collaboration across teams to drive strategic initiatives. Sounds like you? Keep reading…You’re Excited About This Opportunity Because You Will…Play a pivotal role in shaping and executing DoorDash’s Merchant fraud strategy, directly impacting the business.Conduct thorough analyses of fraud vectors throughout DoorDash's platform, enabling more effective identification of bad actors and enhancing the experience for genuine users.Collaborate across the organization by engaging with product, engineering, analytics, and cross-functional teams to set goals and establish strategic programs.Drive improvement through experimentation by employing data-driven decision-making to test various strategies that reduce fraud while promoting growth.We’re Excited About You Because You Have…A minimum of 2 years of experience in management consulting, strategy, business operations, investment banking, analytics, or related fields; experience in high-growth tech environments is preferred.A proven track record of leading significant projects, meeting objectives, and thriving in collaborative settings.Strong analytical and problem-solving skills, with proficiency in SQL and Excel.

Role Overview DoorDash is hiring an Associate for the DashMart Regulatory Strategy & Operations team. This role helps keep DashMart operations aligned with relevant regulations and supports strategic planning for future growth. The Associate will work closely with team members to maintain compliance and improve operational processes.

Join our dynamic team at Maven Securities Holding Ltd as an Operations Analyst. In this pivotal role, you will be responsible for analyzing and improving operational processes, ensuring efficiency and effectiveness throughout the organization. You will collaborate with cross-functional teams to develop strategies that enhance productivity and support our growth.

About the US Marketplace Team The US Marketplace team at DoorDash focuses on expanding our presence in cities across the country. Our work helps customers discover top local options, supports merchants in growing their businesses, and offers dashers flexible earning opportunities. Role Overview: Director of Strategy & Operations - Local Markets The Director of Local Markets leads marketplace growth across multiple U.S. regions. This role partners closely with the Growth and Markets team to strengthen collaboration between marketing, sales, product, finance, and analytics. The goal: launch new offerings and raise service levels that help local markets thrive. This position shapes local growth strategies, runs experiments, finds partnership opportunities, builds relationships with external partners, and manages a roadmap to improve the local marketplace experience. What You Will Do Lead a team from day one, developing analytical skills and strong execution. Build business development efforts by cultivating relationships with growth partners and key merchants. Work across the US Marketplace Organization to develop strategic plans, secure resources, and improve user experiences in local markets. Collaborate with Product, Marketing, Analytics, Engineering, and Operations to identify and develop new growth initiatives. Use both quantitative and qualitative data, including AI tools, to inform strategy and direction. Turn concepts into real-world results, seeing projects through from idea to execution. Support ongoing improvement across the business. What We’re Looking For More than 10 years of experience in strategy and operations, ideally within a high-growth setting. Locations This role is based in one of the following cities: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Atlanta, GA; Denver, CO; Boston, MA; Austin, TX; Dallas, TX; Houston, TX; Miami, FL.

Role Overview DoorDash is hiring a Customer Experience Manager for the Strategy & Operations team. This position focuses on improving customer satisfaction and strengthening operational performance across the delivery network. The role involves leading key initiatives and working closely with teams from different parts of the company to shape strategies that improve the customer journey. Locations San Francisco, CA New York, NY Chicago, IL Seattle, WA