Contact Center Engineer - Aceyus Reporting

Role overview The Contact Center Support Analyst at Betsol acts as the first point of contact for customers in Bengaluru. This position focuses on answering questions, resolving concerns, and ensuring every caller receives clear, helpful solutions. Strong communication and empathy are essential to create a positive experience in every interaction. What you will do Respond to customer inquiries as the initial contact Provide accurate information and effective support Collaborate with team members to address and resolve issues Maintain a professional and helpful approach in each conversation Team and growth This role offers opportunities to develop support skills alongside a collaborative team. The work environment values learning and teamwork, encouraging growth for those in the position.

About AQR Capital Management: AQR Capital Management is a renowned global investment management firm, expertly positioned at the intersection of financial theory and practical application. Our mission is to provide exceptional, long-term investment outcomes for our clients by filtering out market noise to pinpoint what truly matters. We are committed to rigorous testing of our ideas, all supported by our unwavering dedication to technological excellence, which drives our insights and analyses. This distinct approach has established us as leaders in both alternative and traditional investment strategies since our inception in 1998. With a systematic, research-driven methodology, AQR employs quantitative tools to process essential information and effectively manage risk. Our diverse clientele includes institutional investors such as pension funds, insurance companies, endowments, foundations, sovereign wealth funds, and financial advisors. The Team and Your Role In this exciting position, you will join the Client Technology Engineering team, providing vital support to AQR's Client Administration, Onboarding, and Business Development divisions. You will be tasked with designing, developing, and supporting automation solutions, which include crafting and implementing APIs, aggregating data from multiple sources, embedding business logic, and automating the formatting and presentation of reports and presentations. The ideal candidate will engage directly with business users and collaborate seamlessly with other engineering teams.

About the Role Join our dedicated Compliance Reporting team at AQR as a detail-oriented and motivated Associate. In this pivotal role, you will support our Compliance department by crafting well-structured, timely, and accurate responses to Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and various ad-hoc client information requests from both clients and prospects. Key Responsibilities Prepare and submit comprehensive responses to RFPs, DDQs, and ad-hoc client inquiries across diverse investment strategies and products. Maintain and enhance standard responses in the firm’s centralized content repository. Collaborate with internal teams, including Compliance, Legal, Business Development, and Risk, to gather and verify information for client inquiries. Efficiently manage a high volume of requests, ensuring all deadlines are met and responses are of the highest quality.

Role Overview m3usa is looking for a Data Services Analyst focused on Reporting to join the team in Bengaluru. This position centers on creating reports that support informed decisions across the business. The analyst works closely with teams from different functions to maintain data accuracy and improve how reports are delivered. What You Will Do Produce clear, actionable reports based on business data Work with colleagues from various departments to gather requirements and validate data Help refine reporting processes and support efforts to ensure data quality Location This role is based in Bengaluru.

We are seeking a dynamic and analytical Manager of Reporting & Analytics to join our team at Smiths Group. In this pivotal role, you will lead the development and implementation of reporting and analytics strategies that drive informed business decisions. You will work closely with cross-functional teams to gather insights and translate them into actionable recommendations.Your responsibilities will include overseeing the creation of comprehensive reports, analyzing data trends, and ensuring that our analytics framework aligns with the company's strategic objectives. This is a fantastic opportunity for someone who thrives in a data-driven environment and is passionate about leveraging analytics to foster growth.

As a vital member of the Lender’s team, you will take on major responsibilities including:• Overseeing client invoicing for Altisource’s Lender One Business.• Implementing effective controls for client invoicing.• Compiling weekly and monthly revenue and expense summaries.• Conducting variance analysis, identifying trends, and providing commentary on business results.• Collaborating with the accounting team throughout the audit process, supplying necessary supporting documents.• Delivering accurate information to internal customers promptly.• Ensuring the team adheres to all Service Level Agreements (SLAs).Key Result Areas:• Complete day-to-day transaction invoicing and reconciliations.• Drive the month-end close and reporting process within 5 working days.• Ensure timely compliance with various regulations.• Provide prompt responses to disputes related to client or vendor invoices.• Facilitate timely completion of statutory and internal audits, as well as applicable SOX cycles, meeting management deadlines.

About Caxton Associates:Established in 1983, Caxton Associates is a prestigious global trading and investment firm with a presence in major financial hubs including New York, London, Singapore, Monaco, and Dubai, and is set to launch an office in Bangalore in 2026. Our primary focus is on managing client and proprietary capital through innovative global macro hedge fund strategies. Our new Bangalore office will be pivotal in enhancing our trading, research, and operational capabilities across the globe.About the Role:We are on the lookout for a seasoned Database and Reporting Lead to spearhead our database development function in Bangalore. This role requires an individual who is not only adept at managing a small team of database specialists but is also hands-on in database design, development, and optimization.The ideal candidate will be instrumental in ensuring the robustness, scalability, and alignment of our data infrastructure with business objectives. You will oversee the delivery of reporting and analytics via Tableau, driving enhancements in data quality, performance, and usability. Familiarity with cloud technologies, particularly AWS RDS, is essential.Key Responsibilities:Serve as the technical lead for database and reporting development in Bangalore.Collaborate closely with the Technology, Quant, and Risk teams to design and refine database, reporting, and analytics solutions.Design, build, and optimize PostgreSQL and Microsoft SQL Server databases, focusing on schemas, stored procedures, functions, and indexing.Utilize Amazon RDS, Aurora PostgreSQL, and S3 to establish scalable, resilient data platforms.Create and maintain ETL pipelines for trades, positions, pricing, and reference data using Python and SQL.Develop and sustain database-driven reports, dashboards, and analytics through Tableau.Ensure the integrity, security, and high availability of data across all environments.Monitor and enhance database performance, identifying slow queries and optimizing indexing strategies.Manage and mentor a small team of database developers and reporting specialists.Implement and oversee database maintenance processes including backups, restores, disaster recovery, and access controls.Document database structures, processes, and best practices comprehensively. Required Experience:Over 10 years of extensive hands-on experience with relational databases.Deep expertise in PostgreSQL, alongside solid experience in Microsoft SQL Server.Proficient in performance tuning, query optimization, indexing strategies, and troubleshooting database performance issues.Hands-on experience with Python for database automation, ETL processes, and data transformation....

As a crucial member of the Title Finance team and the Centre of Excellence (COE), your primary responsibilities will include:• Overseeing the Client and Vendor invoicing team for Altisource’s Trustee Business.• Preparing weekly and monthly summaries of revenues and expenses.• Establishing and maintaining accurate records, approvals, documentation, and audit trails for all transactions.• Conducting variance analyses and providing insights on business results.• Collaborating with the accounting team to support the audit process with necessary documentation.• Facilitating internal audit/SOX cycles by providing essential information and assistance.• Leading and participating in various special projects and process re-engineering initiatives.• Ensuring robust controls for vendor payments and client invoicing.• Delivering timely and accurate information to internal customers.• Coordinating with client counterparts to ensure prompt invoice payments.• Ensuring the team consistently meets all Service Level Agreements (SLAs).Key Result Areas:• Guaranteeing the completion of daily transaction invoicing, vendor payments, and reconciliations.• Driving month-end close and reporting within five working days as part of the month-end process.• Ensuring compliance with various statutory regulations in a timely manner.• Responding promptly to disputes regarding client or vendor invoices.• Completing various statutory and internal audits and applicable SOX cycles by management deadlines.

Role Overview Bosch Group is seeking a Reporting, Governance, and Business Partnering Specialist in Bengaluru. This position focuses on improving reporting processes and strengthening governance frameworks. The work directly supports business objectives, with a strong emphasis on compliance and operational efficiency.

Become a vital part of our Group Accounting team at medmix, where you will elevate our financial data management to new heights. Your role will involve ensuring compliance with International Financial Reporting Standards (IFRS) for both internal and external reporting. Our team, based in Switzerland and India, collaborates closely to drive financial excellence.In this position, you will report directly to the Consolidation and Reporting Manager in Switzerland.Your Key Responsibilities:Play an active role in the monthly group financial closing, consolidation, and reporting processes.Conduct thorough sanity checks to guarantee the integrity of financial data reported across the group.Contribute significantly to the preparation and review of internal management reports as well as external half-year and annual reports.Oversee the maintenance and continuous enhancement of CCH Tagetik, our group reporting and consolidation tool.Assist legal entities and stakeholders with accounting and reporting inquiries and monthly reporting challenges.Participate in updates of the medmix accounting manual to align with business needs and IFRS requirements.Evaluate annual IFRS changes and aid in the implementation of new regulatory requirements.Administer the medmix Delegation of Authority (DOA) and coordinate the execution of necessary changes.Support various international projects and handle ad-hoc requests as required.

Join Eurofins Scientific as an IT Business Analyst focused on Finance Reporting and Analytics within our D365 Center of Excellence. In this role, you will collaborate with cross-functional teams to enhance financial data reporting capabilities and analytics solutions. Your expertise will contribute to optimizing our financial processes and ensuring data integrity across the organization.As part of a dynamic and innovative team, you will analyze business requirements, design solutions, and support implementation efforts to drive strategic decision-making. If you are passionate about leveraging technology to improve financial operations and possess a strong analytical mindset, we encourage you to apply.

Join our dynamic team as a Senior Oracle Fusion Reporting Consultant in Managed Services. We are looking for a skilled professional to enhance our reporting capabilities and drive analytics initiatives. You will be responsible for implementing solutions that meet client needs, working collaboratively with cross-functional teams, and providing insights that facilitate informed decision-making.

As the Operations Manager for the Center of Excellence at Stripe, you will play a pivotal role in driving operational excellence and efficiency across our organization. You will lead strategic initiatives aimed at optimizing processes, enhancing team performance, and ensuring seamless service delivery. Collaborating with cross-functional teams, you will leverage data-driven insights to implement best practices and improve operational outcomes.

As the EMEA SAP Finance Functional Analyst specializing in Record to Report (R2R) and Concur, you will play an essential role in enhancing and supporting Colliers’ SAP Finance platform throughout the EMEA region. This position involves collaborating with Finance stakeholders to resolve business process challenges and identify enhancements in the utilization of SAP S/4HANA, SAC, and Concur, particularly within the R2R domain. You will serve as a 'co-owner' alongside business stakeholders, guiding project proposals through the IS Governance process.Colliers EMEA is in the initial phases of its SAP back-office transformation. The successful candidate will join a dynamic team dedicated to delivering services and continuously improving SAP applications (SAP S/4HANA, Concur, SAC, BTP Services).The EMEA SAP Functional Analyst – Finance R2R will be part of the Corporate Technology Finance Systems team, ensuring that the platform adheres to best practice ITIL standards for both daily operations and ongoing development.Key Responsibilities:Support and maintain SAP Finance modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Financial Closing Cockpit.Act as a liaison between technical teams, finance users, and developers to accelerate development and enhance service delivery.Troubleshoot and resolve functional, configuration, and data-related issues within the R2R domain.Provide third-line support and coordinate with SAP and AMS providers for expert-level resolution.Conduct root cause analysis for production errors and recommend long-term solutions.Collaborate on software design, development, and release, ensuring alignment with architectural standards and Colliers IT strategy.Produce business analysis deliverables using Colliers-standard documentation and tools.Identify and manage technical projects aimed at maintaining service levels and improving platform performance.Support system integration design and implementation across Finance and other business functions.Maintain and update technical documentation in alignment with configuration changes.Perform quality assurance to ensure compliance with functional and technical specifications and guarantee that all necessary testing is completed prior to implementing changes or enhancements.

As a Call Center Team Leader, you will oversee daily operations, ensuring the team meets performance standards and delivers exceptional customer service. Your responsibilities will include training new employees, evaluating team performance, actively seeking feedback, and resolving any issues that arise. You will motivate your team, create reports based on business requirements, and identify business needs to develop and implement relevant projects.

Join our dynamic team as a Center Coordinator for one of Weekday's esteemed clients!Salary: ₹4,00,000 - ₹5,00,000 per annumMinimum Experience: 1 yearLocation: BengaluruJob Type: Full-timeAs a Center Coordinator, you will serve as the primary point of contact for our clients, ensuring an exceptional front-office experience for all visitors. You will be responsible for managing customer interactions from the moment they arrive until they are directed to the appropriate service personnel. This role emphasizes coordination, communication, and a high standard of hospitality, ultimately contributing to a positive first impression and the efficient flow of customer service.Key ResponsibilitiesOversee front-desk operations, including customer reception and initial engagement.Provide a warm welcome to customers, ensuring a professional and friendly atmosphere.Address walk-in and pre-visit queries with accurate information and assistance.Assign customers to the right advisors based on availability and their specific needs.Facilitate smooth customer flow to minimize wait times and enhance service delivery.Monitor waiting areas to ensure customer comfort and maintain an inviting environment.Arrange refreshments and uphold high hospitality standards throughout the center.Support daily front-office tasks and contribute to a well-organized workspace.Act as a liaison between customers and internal teams to ensure effective service management.What Makes You a Great Fit1-5 years of experience in customer service, hospitality, or front-desk roles.Excellent interpersonal and communication skills, coupled with a pleasant and professional demeanor.Ability to multitask while maintaining attention to detail and customer satisfaction.Strong organizational skills to effectively manage customer flow.Fluency in English and the local language for effective communication.A customer-centric mindset with the ability to resolve inquiries and situations calmly.Comfortable in a dynamic, customer-facing environment with significant interaction.

The Vice President of the Security Operations Center (SOC) at Saviynt is tasked with spearheading and enhancing the organization’s global cyber defense initiatives. In this critical role, you will oversee 24/7 security operations, threat detection, response mechanisms, threat hunting, and incident management.As the VP SOC, you will be responsible for crafting a robust cyber defense strategy, ensuring swift and effective responses to security incidents while delivering clear, risk-informed insights to executive leadership and the board. This position requires a blend of strategic vision, operational excellence, and profound technical expertise to safeguard the organization against both current and emerging threats.The ideal candidate will possess a demonstrated history of over 15 years in leading high-performing cybersecurity teams, adeptly identifying and mitigating threats, and advancing strategic security initiatives.

At SAP Fioneer, innovation lies at the heart of our mission, stemming from our origins within SAP. Our commitment to agility, innovation, and exceptional delivery is what sets us apart.Building on a rich legacy of technology and a profound understanding of corporate and consumer needs, we are elevating financial services through groundbreaking software solutions and platforms.We empower companies in the financial services sector to enhance their speed, scalability, and cost-efficiency via digital business innovation, cloud technology, and end-to-end solutions for banking and insurance processes. As a rapidly growing global entity, SAP Fioneer is an exciting environment where you can accelerate your career!Join Us at SAP Fioneer!We are on a mission to redefine the future of financial services with state-of-the-art technology and bold innovation. As a dynamic global company emerging from SAP's legacy, we blend deep industry expertise with the agility of a start-up. We are in the process of establishing a world-class Finance Shared Service Center (SSC) in India and are in search of a passionate and driven leader to spearhead this initiative.As the Team Lead of the Finance SSC, you will play a pivotal role in a strategic transformation. You will build and lead our finance operations hub from the ground up, shaping processes, recruiting top-tier talent, and delivering exceptional service to our global teams. This is a unique chance to make a significant impact within a high-stakes initiative at a fast-scaling company.Your responsibilities will include leading the establishment of our Finance SSC to support operations in JAPAC and EMEA from process design through to service delivery and governance. You will define the SSC’s operating model, performance metrics, and roadmap in alignment with SAP Fioneer’s global strategy. Driving the transition of key finance processes (P2P, O2C, R2R) into the SSC with precision, you will harness AI agents to develop actionable use cases.Lead and Inspire:Recruit, develop, and manage a high-performing team.Foster a culture of ownership, innovation, and continuous improvement. Be a mentor, coach, and role model for your team.Implement standardized, scalable processes with robust controls and automation. Leverage SAP S/4HANA and other tools to drive digital finance transformation. Monitor KPIs and SLAs to ensure top-tier service delivery and compliance.Global Collaboration:Act as the key liaison between the SSC and global stakeholders. Build strong relationships across regions and functions, communicating progress, challenges, and successes to senior leadership.

Who We Are About Stripe Stripe is a leading financial infrastructure platform that empowers businesses of all sizes—from global enterprises to innovative startups. Our mission is to enhance the GDP of the internet, enabling companies to accept payments, boost their revenue, and unlock new business prospects. This is a unique chance for you to contribute to the global economy while engaging in meaningful work. About the Team Our Reporting, Accounting, and Data Services organization equips businesses with comprehensive control over their cash flow lifecycle. By integrating billing, tax, reporting, and data services into a modern stack, Stripe’s revenue and finance automation suite eradicates inefficiencies associated with traditional finance tools, paving the way for revenue enhancement. Despite the internet's productivity advantages, many financial processes remain cumbersome and manual. Common tasks such as billing, tax, and quarterly reporting often involve multiple software systems, leading to significant accounting errors and time-consuming discrepancies. With Stripe’s RADS suite, finance leaders are empowered with advanced revenue management tools that automate manual tasks and enhance accuracy throughout the cash flow lifecycle—from payments and billing to tax, reporting, and reconciliation. Our product portfolio is rapidly expanding, and we are committed to enhancing our RFA suite to cater to a diverse range of Stripe users, from emerging startups to publicly traded companies. At the same time, we are investing in foundational elements for a scalable platform solution, including integrations with external systems that will significantly amplify our capabilities in the coming years. What You Will Do We are in search of a seasoned technical leader to join our team in shaping and developing a suite of products that will enable our users to model and operate their businesses more efficiently. In this role, you will collaborate closely with engineering managers, senior engineers, and cross-functional partners to architect the technical framework of the product, ensuring scalability, interoperability, and an exceptional user experience. You will play a pivotal role in nurturing the team in India, establishing a strong leadership presence in delivering the Revenue and Finance Automation vision. Moreover, you will have the opportunity to be actively involved in building critical systems while mentoring and guiding fellow engineers.