Consumer Operations Associate

Role Overview Stripe is hiring a Tech Operations Associate in Mexico City. This entry-level role is designed for recent graduates ready to begin a career in technology operations. As part of Stripe’s operations team, you will help keep systems running reliably and efficiently. What You Will Do Support day-to-day technology operations Work alongside experienced team members to resolve issues and improve processes Contribute to Stripe’s goal of expanding the economic infrastructure of the internet Who Should Apply Recent graduates interested in technology and operations Individuals eager to learn and develop new skills within a fintech company This position is based in Mexico City, Mexico.

Role Overview Stripe is hiring a Risk Operations Associate focused on Verifications in Mexico City. This position helps protect the company’s operations by reviewing verification processes, spotting potential risks, and offering insights to strengthen systems and maintain security.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

Doctoralia connects patients and healthcare specialists across Mexico through its digital platform. The company’s SaaS tools aim to make clinical practice more efficient and patient-focused for medical professionals and their teams. Role overview The Operations Support Specialist coordinates and improves daily operations at Doctoralia’s Mexico City office. This position works with both internal teams and external clients, handling a mix of administrative tasks, incident resolution, and process improvement initiatives. What you will do Assist internal teams with daily operations, ensuring workflows remain efficient and incidents are resolved quickly. Update and maintain databases, reports, and documentation, keeping all information accurate and confidential. Identify areas where operational procedures can be improved and suggest practical solutions to increase efficiency. Coordinate with suppliers and various internal departments to meet deadlines and maintain service quality. Track key operational metrics and share insights to support business decisions. Requirements 1 to 2 years of experience in operations, administration, or support roles, including administrative work and incident management. Comfort working in startup, marketing, or advertising environments. Familiarity with Jira, Salesforce, CRMs, or similar operational management platforms. Strong organizational skills, a proactive mindset, and effective problem-solving abilities.

Join Leona: Transforming Healthcare TogetherAt Leona, we are dedicated to empowering individuals to take charge of their health and the health of their loved ones. Our ambitious mission is to revolutionize the interaction between patients and healthcare professionals, ensuring that quality care is accessible regardless of location.Our innovative platform enhances doctor-patient communication through WhatsApp, acting as an AI-driven clinical assistant to automate routine tasks and provide patients with 24/7 access to their healthcare providers.With teams in both San Francisco and Mexico City, our diverse group boasts extensive experience from successful tech companies such as Rappi, Uber, and Modern Fertility. We are proud to be backed by top investors, including General Catalyst and Accel.If you are eager to learn and contribute to building something extraordinary in an early-stage startup, we would love to meet you!The RoleAs a Business Operations Associate based in Mexico City (preferred), you will play a crucial role in shaping our operational strategies and processes to enhance efficiency and scalability.

Join Primero AI as an Operations GeneralistAre you an ambitious individual with a knack for thriving in a fast-paced startup environment? Primero AI is on the lookout for a talented Operations Generalist who is eager to learn quickly, execute tasks efficiently, and grow into a leadership role within our organization. This is a unique opportunity to wear multiple hats and tackle a variety of challenges in our dynamic workplace.About Primero AIAt Primero AI, we are revolutionizing the way large enterprises in Latin America harness artificial intelligence. Our flagship platform, Axis, integrates critical data, models businesses with a shared ontology, and deploys intelligent agents that operate with security, traceability, and human oversight when it matters most. We help businesses visualize their operations in real-time and develop impactful AI agents that drive measurable results, such as enhanced capital efficiency, improved credit placements, optimized inventory management, and increased profit margins.With a team comprising alumni from prestigious institutions like Harvard and UPenn, and experience from industry giants like Palantir, Microsoft, Meta, Robinhood, and McKinsey, we aim to establish ourselves as the leading AI solutions provider in Latin America.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

Join our dynamic operations team at Scale AI, where you will play a pivotal role in optimizing our processes to drive revenue and ensure our commitments to customers are met with exceptional quality and timeliness. Your expertise will be crucial in managing our supply operation funnel by developing and implementing innovative solutions, tools, and processes in collaboration with cross-functional teams, including Customer Operations, Product Operations, and Product Managers.In this role, you will tackle unprecedented challenges, demonstrating relentless determination to achieve outstanding results through pilots, tests, and experiments. Your ability to devise creative solutions will be essential in overcoming bottlenecks. This unique opportunity blends operational responsibility with significant influence over our critical outcomes, positioning you at the core of Scale's daily operations. We are looking for a scrappy, analytical, and empathetic individual who is focused on results and has the drive to inspire others.Key Responsibilities:Develop and implement key operational processes that are critical to our success.Oversee the daily delivery of customer commitments, ensuring satisfaction.Establish an effective feedback loop involving frontline teams, product development, strategy, and customers.Work collaboratively with various stakeholders to enhance processes for both new and existing customers.

Role Overview Ebury is hiring a Graduate Business Developer / FX Sales Associate to join the Mexico City office. This role offers a strong foundation in international finance sales, with a focus on foreign exchange (FX) and global payments. The position is designed for recent graduates or early-career professionals ready to build expertise in global markets. What You Will Do Develop sales skills through daily outreach and client engagement. Grow a professional network by connecting with businesses trading internationally. Work with financial solutions that help clients operate across borders. Gain hands-on experience in FX sales and global payment products. Learn from experienced mentors and participate in structured training programs. Development and Support Comprehensive training and mentorship are provided from day one. The program includes practical experience and a clear progression path toward senior sales or account management roles. Ongoing development ensures access to the knowledge and tools needed for long-term success, whether aiming for leadership or specialist positions. Compensation This role offers a base salary with the potential for unlimited commission earnings based on performance. Location This position is based in Mexico City.

Role overview Stripe is hiring an Operations Associate for the Product Support Operations team in Mexico City. This position focuses on refining product support processes and helping deliver strong service to customers. The role involves close collaboration with teams across the company to make operations more efficient and improve how customers experience Stripe’s products.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

QIMA is seeking recent graduates in Mechanical Engineering to join the lab testing department in Mexico City. This role offers the chance to apply academic training in a professional setting and build practical skills. Role overview Mechanical Engineering graduates will support lab testing activities and collaborate with experienced team members. The position emphasizes learning through direct involvement in real projects and daily operations. What you will do Assist with laboratory testing processes and procedures Work closely with senior engineers and technical staff Apply mechanical engineering concepts to ongoing assignments Requirements Recent degree in Mechanical Engineering Interest in lab testing and hands-on technical work Willingness to learn and contribute within a team

Join Stripe as a Credit Risk Operations Associate and be an integral part of our dynamic team. In this role, you will support our mission to provide seamless financial solutions while ensuring robust risk management practices. Your analytical skills and attention to detail will contribute to mitigating risks and enhancing our operational efficiency.

ALTEN México is a leading engineering company that delivers innovative and efficient solutions in technology projects and product development. Our team consists of over 600 dedicated professionals committed to providing services across various industries, including automotive, energy, aerospace, banking and insurance, telecommunications, multimedia, and railways.We value talent at ALTEN México and are seeking an Automation Tester to join our dynamic team.As an Automation Tester, you will be responsible for ensuring the quality and integrity of software through the design, development, execution, and maintenance of both automated and manual tests. This role requires a blend of programming, analysis, in-depth debugging, and working with technical documentation in complex validation environments.

About Us SharkNinja is a globally recognized product design and technology firm that offers a diverse range of highly-rated lifestyle solutions, enhancing the everyday lives of consumers across the globe. With two leading brands, Shark and Ninja, we have established a remarkable history of launching disruptive innovations in the market, continuously developing consumer products that have expanded our presence across various categories, leading to substantial growth and increased market share. Based in Needham, Massachusetts, our dedicated team of over 4,100 associates ensures that our products are accessible through major retail channels, both online and offline, as well as through distributors worldwide.  About the RoleThe Sales Operations Specialist plays a crucial role in supporting the daily operational functions that drive sales performance for designated retail accounts. This position encompasses demand planning, inventory management, purchase order execution, point-of-sale (POS) trend analysis, trade spend management, and the continual assessment of business trends and operational performance. The Specialist collaborates closely with internal teams at SharkNinja to monitor business performance, maintain accurate forecasts, and facilitate the execution of essential operational processes.Key ResponsibilitiesAssist with operational tasks related to demand planning, inventory tracking, purchase orders, and sales performance reporting.Generate and maintain weekly business reports that outline trends, risks, and opportunities.Monitor promotional performance in relation to expectations, aiding in future shipment and forecasting strategies.Collaborate with Sales, Demand Planning, and Supply Chain teams to enhance forecasting, inventory planning, and order management.Update and maintain forecasts, pricing, and new product information in internal systems (training provided).Engage in weekly discussions with customer replenishment or planning teams to review recent results and updates.Coordinate order timing and availability with internal supply chain partners.Assist in tracking trade spend and ensure promotional plans are accurately represented in forecasting tools.

Join Clara as the Head of Revenue Operations in Mexico City, where you will play a pivotal role in driving our revenue strategy and operational excellence. Your leadership will be crucial in optimizing processes, enhancing customer experiences, and delivering measurable results. This hybrid role offers the flexibility of working from home combined with in-office collaboration.

About Us SharkNinja is a leading global product design and technology firm, renowned for its diverse range of 5-star rated lifestyle solutions that enhance the lives of consumers worldwide. With two trusted brands, Shark and Ninja, we boast a successful history of pioneering innovative consumer products across multiple categories, significantly boosting our growth and market presence. Our headquarters are located in Needham, Massachusetts, and we proudly employ over 4,100 associates, with our products available through major retailers and online platforms globally. Title: Manager, Mexico DC OperationsReports to: Vice President, Americas LogisticsLocation: Mexico City, Mexico/HybridCompany Background/Culture At SharkNinja, we pride ourselves on being relentless innovators in the housewares sector, paying meticulous attention to detail while prioritizing consumer satisfaction. Our success is built on empowering our employees and embracing opportunities to remain competitive. Our unwavering focus on addressing consumer pain points has cultivated a dedicated following, resulting in consistently high ratings for our products. Our commitment to consumer needs has positioned Shark as a leading brand in vacuum cleaners and Ninja as a top player in kitchen appliances. For more information about SharkNinja, please visit us at: www.sharkninja.com

Join our dynamic operations team at Scale AI as an Operations Specialist, where your primary responsibility will be to enhance revenue through timely and high-quality fulfillment of customer commitments. In this pivotal role, you'll oversee our supply operation funnel by developing and implementing innovative solutions, tools, and processes while collaborating with diverse teams including Customer Operations, Product Operations, and Product Managers.You'll face unique challenges, solving problems that have never been tackled before, and your determination will drive exceptional outcomes. Conducting pilots, tests, and experiments will be part of your daily routine as you devise creative solutions to operational bottlenecks. This role offers a unique blend of operational duties and accountability for critical outcomes, positioning you at the center of Scale’s daily operations.The ideal candidate is resourceful, analytical, empathetic, and results-driven, with the ability to motivate and inspire others.

Doctoralia is a SaaS platform in Mexico’s medical sector, connecting patients with healthcare professionals. The company emphasizes digital solutions that put patients at the center of care. Role overview The Sales Trainer in Mexico City focuses on building and delivering training for both new hires and current sales team members. This role helps the sales team grow skills, understand company processes, and improve overall performance. Supporting internal talent development is a core part of this position. Main responsibilities Design and lead training programs for new and existing sales staff. Create materials such as presentations, manuals, guides, and digital resources. Work with team leads and managers to identify areas for training. Evaluate training effectiveness through feedback and assessments. Monitor participant progress and offer coaching as needed. Maintain accurate training records and reports. Update content when company policies, tools, or processes change. Facilitate workshops, group sessions, and individual training sessions. Professional profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field is preferred. Experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop team members. Familiarity with training and learning techniques.