About the job
About Air Apps
At Air Apps, we aspire to think beyond limits and act swiftly. Founded by a family in Lisbon in 2018, we aim to revolutionize planning with the world's first AI-driven Personal & Entrepreneurial Resource Planner (PRP). With a commitment to innovation and over 100 million downloads globally, we continue to explore the potential of AI solutions that truly impact lives.
Our mission challenges conventional norms daily, empowering users with tools that enhance their planning, working, and living experiences. Become a part of our journey to transform resource management and make a meaningful difference.
The Role
As our Community Manager, you will play a pivotal role in cultivating, expanding, and engaging our user community through various channels, including forums, social media, and user groups. Your focus will be on creating a welcoming and inclusive atmosphere, stimulating discussions, and crafting strategies to keep our users connected and engaged with our brand.
This position demands exceptional communication skills, creativity, and a genuine passion for community engagement aimed at enhancing user experience, fostering brand loyalty, and solidifying our community presence.
Responsibilities
Devise and implement community engagement strategies to nurture and expand user communities.
Oversee and moderate forums, social media channels, and user discussion platforms.
Interact with users by addressing inquiries, facilitating discussions, and promoting positive interactions.
Plan and promote community events, webinars, and Q&A sessions.
Collaborate with marketing, product, and support teams to ensure a cohesive user experience.
Monitor and evaluate community engagement metrics to refine strategies.
Identify and empower brand advocates, ambassadors, and superusers.
Stay informed of community management trends, tools, and best practices.
Establish and uphold community guidelines and policies to maintain a safe and inclusive environment.

