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Community Manager, Enterprise Learning Operations

InfoPro LearningDubai, Dubai, United Arab Emirates
Hybrid Full-time

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Experience Level

Experience

Qualifications

Desired QualificationsA minimum of 4 years of experience in community management or a related fieldProven ability to facilitate discussions and foster engagementStrong organizational skills and the ability to manage multiple prioritiesExcellent written and verbal communication skills

About the job

Community Manager, Enterprise Learning Operations

About the Role

We seek a dynamic Community Manager to enhance engagement, coordination, and knowledge sharing across a large-scale enterprise learning initiative in the UAE. This pivotal role centers around managing Communities of Practice, facilitating stakeholder interactions, and ensuring effective communication and meeting schedules.

In this position, you will collaborate closely with internal teams, subject matter experts, and learners to keep communities vibrant, organized, and beneficial. Ideal candidates will possess strong organizational skills, be comfortable leading discussions, and adeptly manage multiple workstreams.

Key Responsibilities

Community Coordination & Support

  • Facilitate community activities across various capability areas and stakeholder groups

  • Coordinate events, discussions, and initiatives to boost engagement

  • Ensure ongoing communication and accountability across communities

Management of Communities of Practice

  • Oversee Communities of Practice to connect learners, practitioners, and experts

  • Organize sessions, discussions, and knowledge-sharing events

  • Monitor participation and engagement to sustain active communities

Stakeholder Engagement

  • Facilitate interactions between learners, subject matter experts, and stakeholders

  • Assist in planning and executing engagement activities such as sessions and events

  • Maintain clear and timely communications across all stakeholder groups

Meeting Coordination & Facilitation

  • Schedule and manage regular community meetings and forums

  • Prepare agendas to ensure structured and productive sessions

  • Document key takeaways, actions, and follow-ups

Knowledge & Content Coordination

  • Support the collection and organization of knowledge assets, including best practices and resources

  • Maintain shared repositories or platforms for easy access to materials

  • Encourage ongoing knowledge sharing within the community

Location & Work Model

This position is based in the UAE, requiring a blend of onsite and hybrid work. Onsite presence is essential for key events, meetings, and stakeholder interactions.

Additional Information

This role supports a dedicated client program and will be locally employed in the UAE, adhering to regional employment regulations.

About InfoPro Learning

InfoPro Learning is a leading provider of enterprise learning solutions, dedicated to enhancing workforce skills and driving organizational success through innovative learning programs.

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