Commercial Telephone Agent - Customer Retention and Upselling - Security Industry

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

Join Instagrid and be part of the clean-tech revolution by delivering pure energy solutions to empower professional workers in transitioning away from combustion generators. Experience a safe, efficient, clean, and silent energy alternative.As a Customer Success Manager, you will serve as the main point of contact for our key clients, ensuring they have an outstanding experience. Your role will be pivotal in promoting the successful integration of our technology, fostering long-term client relationships, and representing the Instagrid brand with enthusiasm and professionalism.Your ResponsibilitiesTake proactive ownership of implementing framework agreements with major clients, guaranteeing a seamless and positive experience with our product offerings across all client locations.Develop and enhance relationships within assigned accounts, providing tailored solutions to support their operational success.Creatively promote both established and new application use cases across diverse business units.Conduct product training and onboarding sessions, empowering users to feel confident in utilizing our solutions.Ensure clients have all necessary information to operate our products effectively and handle inquiries promptly and thoroughly.Maximize product utilization and customer satisfaction, driving high adoption rates.Exhibit strong strategic thinking and superior communication and negotiation skills in Spanish, confidently delivering impromptu presentations.Demonstrate proficiency in Salesforce and Microsoft Office applications.Maintain exceptional organization skills while meeting deadlines in a fast-paced, dynamic environment.Handle confidential information with the utmost professionalism and discretion.

At Insider One, we are dedicated to empowering marketing and customer engagement teams to unleash their full potential. As the leading platform in the industry, we provide a unified solution that encompasses everything needed for marketing success.Who We AreFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a global powerhouse with over 1,500 employees from over 50 nationalities, operating across 30+ offices. Our platform integrates AI and a comprehensive Customer Data Platform (CDP) to offer unparalleled data unification, personalized marketing, and journey orchestration across a multitude of channels including WhatsApp, SMS, Email, Web, App, and Site Search.We are proud to have recently secured one of the largest funding rounds in our sector, a $500M Series E led by General Atlantic, with support from renowned investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Trusted by over 2,000 clients, including Fortune 500 giants like Samsung, Nike, and Nestlé, we are recognized as a leader in the B2B SaaS space.As a women-founded and women-led unicorn, Insider One is committed to inclusivity and innovation, making us the only vendor acknowledged as the foremost leader in all essential capabilities for marketing and customer engagement teams. Explore our accolades and see why our customers love us!

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

About GoodHabitz GoodHabitz is an international ed-tech company founded in the Netherlands in 2011. With nearly 20 countries and 16 offices, our team of over 400 employees works to make learning accessible, engaging, and enjoyable. We offer online training courses that help individuals reach their potential. Our culture values support, personal growth, and celebrating achievements. We approach challenges with optimism and encourage every team member to bring their unique strengths. Role Overview The Customer Success Manager in Madrid will serve as the main contact for our Spanish clients. This role guides organizations from onboarding through ongoing engagement, helping employees make the most of the GoodHabitz learning platform. Success in this position means building strong relationships, understanding client needs, and ensuring our solutions help customers reach or exceed their goals. What You Will Do Lead inspiration sessions for learning and development ambassadors within client organizations to boost enthusiasm and platform usage. This may include suggesting internal marketing strategies, organizing events, and supporting communication efforts. Maintain proactive contact with customers to understand their needs and challenges, making sure our products are integrated into their daily operations. Manage the customer renewal process by evaluating outcomes, identifying risks, and recognizing new commercial opportunities. Deliver measurable results and success stories for clients, sharing these with colleagues and other organizations as examples of best practice. Embrace personal growth, seek feedback, and share customer insights with the GoodHabitz team to support continuous improvement. Location This position is based in Madrid, Community of Madrid, Spain.

Join Delivery Hero as an Account Manager Intern in Madrid and kick-start your career in a dynamic and fast-paced environment. You will have the opportunity to work closely with senior managers, assisting in the development and execution of strategies to enhance customer relationships and drive business growth. This internship is not just a job; it's a launching pad for your career in account management.

2K Games is hiring a Customer Success Associate II in Madrid, Spain. This position centers on supporting customers and helping them get the most from our products. The role calls for someone who enjoys building strong client relationships and takes pride in delivering high-quality service. Role overview As a Customer Success Associate II, the main focus is to ensure customers have positive experiences with 2K Games. The job involves responding to client needs, addressing questions, and helping resolve issues efficiently. Building trust and maintaining ongoing communication with customers are key parts of this role. What you will do Provide support to customers using 2K Games products Develop and maintain relationships with clients Work proactively to ensure customer satisfaction Who we’re looking for Interest in gaming and customer service Proactive approach to solving problems Dedication to helping customers succeed

We are seeking a dynamic and results-oriented Senior Key Account Manager to join our team in Madrid, Spain. In this key role, you will be responsible for driving growth and maintaining strong relationships with our most important clients. As a Senior Key Account Manager, you will formulate and implement strategies that align with the company’s objectives while ensuring client satisfaction and loyalty.

This AI Product Manager role at Ebury centers on building and launching an Internal AI Copilot for the Client Portfolio Management team. The position aims to improve both revenue growth and customer success by enhancing how the company connects with its clients. What you will do Lead the roadmap and delivery of AI-driven tools for managing client portfolios Collaborate with cross-functional teams to gather requirements and assess results Prioritize features that strengthen client engagement and support business goals Collaboration and location The role is based in Madrid. The team works together in the office four days each week, with one day remote.

Join our dynamic team at Delivery Hero as an Account Manager Intern in vibrant Madrid! This is an exciting opportunity for individuals looking to kick-start their career in account management within the fast-paced food delivery industry. As an intern, you will assist in managing client accounts, developing strong relationships, and contributing to the overall success of our operations.We are looking for motivated and enthusiastic individuals who are eager to learn and grow in a collaborative environment. You will gain hands-on experience and valuable insights into the workings of a leading global company.

Join Ogury as a Customer Success Executive Intern and play a pivotal role in enhancing our clients' experience. As a part of our dynamic team in Madrid, you will support our customers in optimizing their engagement strategies, ensuring they derive maximum value from our innovative solutions.This internship offers you a unique opportunity to develop your skills in customer relationship management, problem-solving, and strategic communication while working in a fast-paced environment.

Role Overview Delivery Hero is looking for an Account Management Lead to oversee top accounts in Spain, based in Madrid. This position focuses on building strong partnerships with key clients and ensuring their ongoing satisfaction. The role involves shaping and executing strategic plans to improve account performance and strengthen client relationships. What You Will Do Develop and maintain relationships with major partners in Spain Drive strategic initiatives to support account growth and retention Monitor account performance and identify areas for improvement Work closely with internal teams to deliver high-quality service and value to partners Location This role is based in Madrid.

About the Internship Delivery Hero is looking for an Account Manager Intern to join the Groceries division in Madrid. This internship provides practical experience in account management and operations with a major online food ordering and delivery company. What You Will Do Support the team in managing important grocery accounts Assist with data analysis to inform business decisions Help implement strategies aimed at improving customer satisfaction Location This role is based in Madrid, Spain.

Role Overview Cytokinetics is hiring a Commercial Director for Spain and Portugal, based in Madrid. This leader will guide strategic initiatives across both countries, focusing on business growth and expanding market reach. What You Will Do Lead the commercial team for Spain and Portugal. Work closely with colleagues across departments to strengthen product offerings and improve customer relationships. Develop and execute strategies that support the company’s goals in the region. Location This position is located in Madrid, Spain.

Role overview Zscaler is hiring a Regional Director of Sales to oversee operations in Spain, with the role based in Madrid. This position focuses on shaping sales strategy and expanding Zscaler’s reach within the Spanish market. What you will do Lead and support a sales team dedicated to Spain Develop and strengthen relationships with key stakeholders Work to grow Zscaler’s market share throughout the region Present and explain Zscaler solutions to clients and partners

Are you a sales professional with a passion for achieving your targets? Do you thrive in a flexible work environment where you can leverage your unique sales skills? Brainlab is on the lookout for an experienced Area Sales Manager for Radiotherapy to manage our operations across Central Spain. This position allows you to work from your home office and utilize your innovative sales strategies to meet goals, ensure profitability, and expand our business.In this role, you will drive sales initiatives and seek out new business development opportunities in collaboration with our strategic partners. As the Area Sales Manager, you will represent Brainlab in the field. Training will be conducted at our headquarters in Munich, and travel will be a part of your responsibilities.Your daily activities will include:Building and nurturing strong relationships with customers and partnersEnhancing existing relationships to create a foundation for future opportunitiesParticipating promptly in relevant tenders in partnership with customersVisiting existing hospital clients to expand our product offerings at their locationsEngaging with new clients to develop our business and manage the entire sales processCollaborating with strategic partners to formulate creative mid- and long-term strategies aligned with Brainlab's corporate goalsCollecting accurate forecasts and relevant data for budget planningMaintaining a comprehensive and up-to-date customer database for your assigned territoryAttending national and international meetings and symposia

Join Brainlab as an Area Sales Manager specializing in Image Guided Surgery (IGS) in Madrid, Spain. In this role, you will drive sales initiatives, develop strong relationships with healthcare professionals, and promote innovative medical technologies that enhance surgical precision and patient outcomes.Your expertise will play a vital part in expanding our market presence and ensuring our clients receive exceptional support and guidance on our products.

Join our dynamic team at Binance as the Marketing Lead for Spain and Portugal. In this pivotal role, you will drive innovative marketing strategies to enhance our brand presence and engagement within these vibrant markets. You will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to optimize campaigns and achieve business objectives.

Role overview neoris is looking for a Java Developer to join the team in Madrid. This position focuses on building and maintaining Java applications that support client projects and digital solutions. What you will do Design, develop, and maintain applications using Java Work closely with colleagues from different disciplines to deliver project goals Support high standards for software quality throughout the development process Location This role is based in Madrid, Spain.