Commercial Team Manager - Mexico

Doctoralia connects patients and medical specialists in Mexico through technology. As a leading healthcare platform and SaaS provider for the medical sector, Doctoralia supports millions in accessing care and helps clinics deliver digital, patient-centered services. Role overview The Customer Success Team Leader oversees a team that responds to support requests by phone, chat, and email. The main goals are to maintain high customer satisfaction (CSAT) and strong first call resolution (FCR) rates. This leader guides team members to understand client needs, resolve issues, and provide timely solutions. What you will do Manage and support a customer success team handling incoming inquiries across multiple channels Coach team members to address client needs and challenges effectively Monitor and improve CSAT and FCR metrics Work closely with other internal teams to achieve service goals and drive continuous improvement Location This position is based in Mexico City.

As a Commercial Sales Manager at Datadog, you will lead a team of Commercial Account Executives, providing strategic direction, mentorship, and support. Your leadership will play a vital role in driving one of our company's largest business lines, effectively bringing our proven solutions to a multi-billion dollar market.At Datadog, we cherish our office culture, fostering relationships and collaborative creativity. We embrace a hybrid work model, enabling our team members to find the work-life balance that suits them best.Key Responsibilities:Inspire and drive your team to surpass sales objectivesEstablish and maintain precise sales forecasts for your teamRecruit, manage, and mentor a team of Account ExecutivesLead initiatives in lead generation, enforce high activity standards, and oversee pipeline managementGuide new team members through their onboarding process, coaching them towards successAnalyze the sales funnel from initial prospecting to closing deals, and develop metrics to enhance performance

We are seeking an innovative and strategic leader to assume the role of Head of Commercial at Fresha, located in the vibrant city of Mexico City. In this pivotal position, you will spearhead our commercial operations, driving growth and enhancing market presence in the region. Your expertise will be instrumental in formulating and executing comprehensive business strategies, fostering lasting relationships with partners, and leading a dynamic team to achieve exceptional results.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

Profile of the Monitoring Team LeadDegree RequirementsA University Degree in a technical field such as Computer Science, Telecommunications, or Mathematics is required.Demonstrable ExperienceAt least 5 years of proven experience in team leadership, project management, and decision-making within a technological context.Technical Areas ExperienceA minimum of 3 years of experience with technical areas, platforms, tools, and programming languages relevant to this role.Service HoursService coverage is from 7:00 AM to 6:00 PM, managed globally by team members.On-Call RequirementOn-call service may be required.Specific Knowledge RequiredFamiliarity with BMC TrueSight Synthetic Monitoring, Elastic Synthetic Monitoring, BMC Entuity, BMC ProactiveNet Performance Manager, BMC Patrol Configuration Management, BMC Patrol Central, RTServers, OpsGenie, and CA Spectrum is essential.Main Functions and Tasks:Monitoring Role Definition:Collaborate in technical group meetings and assist project/application teams in defining monitoring processes.Analyze requirements for monitoring solutions tailored to specific needs.Identify corporate or standardized monitoring solutions that best fit the needs.Design monitoring strategies for new solutions, applications, or infrastructure.Implement, test, and standardize the new monitoring solutions.Create comprehensive documentation for all monitoring designs.Integrate monitoring tasks into incident and change management processes.Configuration of Monitors and Metrics:Ensure proper installation of monitoring tools on necessary systems.Configure monitors in compliance with corporate standards.Apply relevant performance metrics for comprehensive monitoring.Enhance event data to provide context for incident resolution.Automate the installation and updating of monitoring systems.

About UsAt Doctoralia, we are dedicated to humanizing the healthcare experience through technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient, patient-centered digital experience.We are on the lookout for a passionate, strategic, and growth-oriented Customer Growth Team Leader to be a key ally to our specialists.Role OverviewYour mission will be to spearhead revenue growth within our existing specialist base, ensuring they derive maximum value from Doctoralia while expanding their utilization of our solutions. You will guide your team to identify account expansion opportunities, driving the adoption of Doctoralia Payments and other ecosystem products through effective upselling and cross-selling strategies.Operating at the intersection of Customer Success and Revenue Growth, you will assist specialists in advancing their digital transformation, optimizing consultation management, and automating billing processes. Through trust-based relationships, product usage analysis, and strategic portfolio management, you will turn our existing clients into success stories and sustainable growth engines for the company.Your impact will be measured by revenue expansion within existing accounts, new product adoption, and the continuous value generated for our specialists.

We are seeking a dynamic and results-driven Commercial Operations Lead to join our innovative team at Clara. This role is pivotal in guiding our commercial strategies and operational excellence, ensuring we achieve our business goals while delivering exceptional value to our customers.The ideal candidate will possess a strong analytical mindset, leadership skills, and a passion for driving performance in a fast-paced environment. As the Commercial Operations Lead, you will work closely with cross-functional teams to optimize our operational processes and enhance our market presence.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

About Us SharkNinja is a leading global product design and technology firm, renowned for its diverse range of 5-star rated lifestyle solutions that enhance the quality of life for individuals in homes across the globe. With the strength of our two reputable brands, Shark and Ninja, we have consistently delivered breakthrough innovations to the market, expanding into various product categories and achieving substantial growth and market share. Headquartered in Needham, Massachusetts, we employ over 4,100 associates, with our products available through key retailers, both online and offline, and via distributors worldwide. LATAM Commercial Strategy Lead (Manager)The LATAM Commercial Strategy Lead serves as the crucial link between SharkNinja’s corporate headquarters and our Latin American markets. Our key focus areas include Mexico, Colombia, Chile, and Argentina, with rapid growth also occurring in the Caribbean, Andinas, and Brazil. We seek a highly analytical professional capable of synthesizing insights from sales, marketing, operations, and other vital business functions to foster SharkNinja’s “outrageously extraordinary” culture across teams. This role is ideal for a versatile individual who can adapt to various business needs, championing the region internally.Key ResponsibilitiesDevelop and execute action plans based on ongoing performance metrics to ensure high sales rates in assigned categories.Strategize future product assortments for each country, considering channel dynamics, product timelines, competitive pressures, and category insightsWork collaboratively with CI to enhance learning pre and post product launches.Embrace a “breakthrough” mindset, setting ambitious goals for the team.Continuously gather feedback from all organizational levels, embodying a true team player attitude.Become a product expert and craft compelling narratives that inform robust channel strategies.Effectively communicate the portfolio strategy and product positioning to SharkNinja customers.

ALTEN México is a leading engineering company that delivers innovative and efficient solutions in technology projects and product development. Our team consists of over 600 dedicated professionals committed to providing services across various industries, including automotive, energy, aerospace, banking and insurance, telecommunications, multimedia, and railways.We value talent at ALTEN México and are seeking an Automation Tester to join our dynamic team.As an Automation Tester, you will be responsible for ensuring the quality and integrity of software through the design, development, execution, and maintenance of both automated and manual tests. This role requires a blend of programming, analysis, in-depth debugging, and working with technical documentation in complex validation environments.

About SharkNinja SharkNinja Operating LLC designs and develops consumer products for homes around the world. With two brands, Shark and Ninja, the company has built a reputation for delivering new solutions across multiple categories. Headquartered in Needham, Massachusetts, SharkNinja employs over 4,100 people. Its products reach customers through major retailers and online channels globally. Role Overview The LATAM Commercial Strategy Manager connects SharkNinja’s headquarters with its Latin American markets. This includes key regions such as Mexico, Colombia, Chile, and Argentina, as well as growing business in the Caribbean, Andean region, and Brazil. The manager will analyze and synthesize information from sales, marketing, operations, and other business functions to support SharkNinja’s standards and goals in the region. The role calls for someone who can adapt to shifting business needs and advocate for Latin America within the company. What You Will Do Create and execute action plans based on performance data to drive strong sales in the assigned category. Forecast product assortments for each country, considering channel dynamics, product availability, competition, and category trends. Work with CI to support learning before and during product launches. Set ambitious standards for the team and encourage a mindset focused on breakthroughs. Gather feedback from all levels of the organization and foster collaboration. Develop deep product knowledge and build effective stories to support channel strategies. Communicate with SharkNinja customers to highlight the value of the full product portfolio. Location Mexico City, Mexico

Doctoralia is a SaaS platform in Mexico’s medical sector, connecting patients with healthcare professionals. The company emphasizes digital solutions that put patients at the center of care. Role overview The Sales Trainer in Mexico City focuses on building and delivering training for both new hires and current sales team members. This role helps the sales team grow skills, understand company processes, and improve overall performance. Supporting internal talent development is a core part of this position. Main responsibilities Design and lead training programs for new and existing sales staff. Create materials such as presentations, manuals, guides, and digital resources. Work with team leads and managers to identify areas for training. Evaluate training effectiveness through feedback and assessments. Monitor participant progress and offer coaching as needed. Maintain accurate training records and reports. Update content when company policies, tools, or processes change. Facilitate workshops, group sessions, and individual training sessions. Professional profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field is preferred. Experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop team members. Familiarity with training and learning techniques.

Join our dynamic team at Coface as an Accounts Payable Team Leader in Mexico City. In this leadership role, you will oversee the accounts payable processes, ensuring accuracy and compliance while fostering a high-performance culture within the team. Your expertise will drive operational efficiency and contribute to our financial integrity.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

Doctoralia connects patients and healthcare specialists across Mexico through its digital platform. The company’s SaaS tools aim to make clinical practice more efficient and patient-focused for medical professionals and their teams. Role overview The Operations Support Specialist coordinates and improves daily operations at Doctoralia’s Mexico City office. This position works with both internal teams and external clients, handling a mix of administrative tasks, incident resolution, and process improvement initiatives. What you will do Assist internal teams with daily operations, ensuring workflows remain efficient and incidents are resolved quickly. Update and maintain databases, reports, and documentation, keeping all information accurate and confidential. Identify areas where operational procedures can be improved and suggest practical solutions to increase efficiency. Coordinate with suppliers and various internal departments to meet deadlines and maintain service quality. Track key operational metrics and share insights to support business decisions. Requirements 1 to 2 years of experience in operations, administration, or support roles, including administrative work and incident management. Comfort working in startup, marketing, or advertising environments. Familiarity with Jira, Salesforce, CRMs, or similar operational management platforms. Strong organizational skills, a proactive mindset, and effective problem-solving abilities.

Doctoralia connects patients with medical specialists across Mexico through healthcare technology. The company’s SaaS solutions help clinics and professionals deliver more efficient, patient-focused care. Role overview The Field Sales Executive serves as Doctoralia’s representative to doctors, clinics, and hospitals throughout Mexico City. Most days involve visiting healthcare providers in person, introducing Doctoralia’s technology, and building lasting relationships in the medical community. The role focuses on expanding the client base and deepening connections with existing partners. What you will do Develop and sustain strong relationships with healthcare professionals and organizations Seek out new business opportunities and lead efforts to acquire new clients Present Doctoralia’s digital solutions to medical providers, showing how these tools can improve clinical practice Provide attentive, tailored service to ensure a positive experience for every client Location This position is based in Mexico City and requires frequent onsite visits to clients.

ALTEN Mexico is on the lookout for a talented Senior Frontend Web Developer specializing in React. The ideal candidate will possess extensive experience in crafting modern, efficient, secure, and maintainable web applications, translating product vision into engaging and user-friendly web experiences for clients in the financial sector.Main ResponsibilitiesDevelop web applications using React, ensuring performance, security, and maintainability.Convert requirements and designs into functional interfaces that enhance user experience.Deliver software adhering to quality standards and best practices.

Role overview Syngenta Group seeks a Commercial Excellence and Change Management Leader based in Mexico City. This position shapes and carries out strategies to strengthen commercial operations, with a focus on improving team results, refining processes, and supporting growth over the long term. Main responsibilities Lead initiatives that enhance commercial team performance and operational efficiency Collaborate with leaders from different departments to deliver change management projects Promote alignment between commercial strategies and broader business objectives Encourage adoption of new processes and tools within the commercial organization Collaboration This role works closely with cross-functional teams and senior leaders to help ensure changes are implemented effectively and goals are achieved.