About the job
About incident.io
incident.io is the premier AI incident response platform designed to empower teams to significantly decrease incident response times and enhance reliability. Our platform integrates on-call management, incident response, AI SRE, and status pages, equipping teams with everything they need to respond swiftly, minimize downtime, and keep customers informed.
Since our inception in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, tens of thousands of responders across Engineering, Product, and Support leverage incident.io to restore services more rapidly, maintain alignment under pressure, and concentrate on delivering value.
We are a rapidly growing, ambitious team that places great importance on our customers, product excellence, and creating exceptional experiences. We have successfully raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from top-tier technology firms.
The Team
Our Commercial division is one of the fastest-growing segments of incident.io, servicing early-stage startups to upper mid-market companies throughout North America. We are expanding this segment by increasing our workforce, boosting ACV, and creating a high-velocity sales process.
If you are enthusiastic about selling an innovative SaaS solution that has a strong product-market fit, collaborating with a vibrant team, and making a significant impact on how companies manage critical incidents, you will thrive here.
As an Account Executive, you will utilize a suite of powerful tools: Salesforce for CRM, LinkedIn Sales Navigator for prospecting, HubSpot for marketing automation, and Omni for data analytics and reporting.

