Collections Specialist

At Bandit Running, we are a trailblazing technical performance brand dedicated to crafting innovative, high-quality apparel and gear tailored for passionate runners. Our mission, ‘Evolve Running’, inspires our approach and ensures that we prioritize the needs of the global running community in all our endeavors. As the fastest-growing brand in the sport, we challenge traditional branding conventions, setting an exceptionally high standard for disruptive excellence across our products, experiences, and content. Our vision is to create a lasting, iconic brand that dismantles barriers and ignites a deeper passion and participation in the sport we cherish.We are currently in search of a full-time Operations Specialist to support and scale our business in this exciting growth phase. In this role, you will collaborate closely with our Head of Production and cross-functional teams, including Product Development, Pre-Production, Operations, Data, and Finance. This position offers a unique opportunity for a detail-oriented, hands-on professional who is eager to take ownership of key aspects of Bandit’s supply chain systems and planning.

Join topfoxx, a leading fashion company, as a Human Resources & Operations Specialist. In this dynamic role, you will play a crucial part in supporting our HR initiatives and optimizing our operational processes to foster a vibrant workplace culture.You will be responsible for managing HR functions, ensuring compliance with employment laws, and enhancing employee engagement strategies. Your keen eye for detail and organizational skills will be pivotal in streamlining operations and supporting our talented team.If you are passionate about fashion and people, and thrive in a fast-paced environment, we want to hear from you!

Rent the Runway seeks a People Operations Specialist to join the team at its Brooklyn headquarters. This role covers a broad range of people operations activities, from onboarding and offboarding to benefits administration and HR systems management. What you will do Coordinate and support people operations programs, including onboarding, internal mobility, performance management, benefits open enrollment, and employee offboarding. Manage and improve HR systems such as Workday, Greenhouse, and JIRA, with a focus on data accuracy, usability, and scalability. Maintain and optimize HRIS software, ensuring data security and compliance with relevant requirements. Train and assist HR staff and employees in using HR systems and resolving technical issues. Contribute to compensation processes by updating job profiles, tracking annual bonuses, supporting benchmarking, and helping maintain equitable pay for new hires. Analyze people data to build dashboards, create reports, and provide insights on workforce metrics like headcount, turnover, DEI, engagement, and performance trends. Location This role is based onsite at Rent the Runway's headquarters in Brooklyn, NY.

Join our dynamic team as a Lockbox Specialist! In this vital role, you will be responsible for processing financial transactions through lockbox operations while ensuring accuracy and compliance with company policies. Your keen attention to detail and ability to work efficiently will contribute significantly to our overall success.

About The Role At Whop, we thrive in the dynamic landscape of digital markets. As a pioneer in our Payments Risk division, you will not just be part of a system; you will be instrumental in building it from the ground up. We are seeking a Payments Risk Specialist who will vigilantly monitor, analyze, and enhance transaction and merchant risk frameworks to facilitate our growth. What You’ll Do Oversee transaction activities and merchant conduct across various payment channels, including card and alternative methods. Investigate fraud patterns, chargeback trends, and misuse tactics, utilizing innovative investigative techniques to reveal the hidden activities of fraudsters. Collaborate with Compliance teams on Know Your Customer (KYC), Know Your Business (KYB), and onboarding risk management protocols. Refine rules and thresholds to optimize approval rates while mitigating losses, understanding that a simple 'no' is not the goal; precision is key. Create dashboards and alerts to highlight emerging risk trends, developing data narratives from scratch. Engage cross-departmentally to avert systemic risks while maintaining growth momentum. What We’re Looking For 2–5 years of experience in payments risk, fraud operations, or transaction monitoring, with a keen analytical mindset and the ability to interpret behavioral and financial signals. You excel in uncharted environments, capable of making principled risk decisions even amidst uncertainty and incomplete information. A strong analytical mindset with proficiency in interpreting behavioral and financial indicators. You possess a proactive 'can-do' spirit. Instead of waiting for perfect solutions, you devise workarounds, challenge limits, and find effective ways forward. Attention to user experience is paramount; you recognize that effective risk management is not just about minimizing losses but maximizing legitimate revenue. Bonus Qualifications Experience with digital goods, marketplaces, or content creator platforms. Familiarity with sponsor bank environments or card network monitoring programs. Your first 90 days will look like this: In your first month, you will thoroughly understand Whop’s payment risk processes. By the second month, you will take charge of daily operations, employing your analytical skills to identify fraud and make informed risk decisions. By the end of your third month, you will...

The City of New York is hiring a Senior Operator based in Brooklyn. This position plays a key part in guiding daily operations and improving how work gets done across the team. Role overview The Senior Operator oversees core processes, working to keep operations efficient and aligned with organizational goals. This role involves monitoring workflows, identifying areas for improvement, and helping the team meet performance targets. What you will do Supervise and coordinate daily operational activities Identify ways to streamline processes and boost efficiency Work closely with team members to resolve challenges as they arise Requirements Strong background in operational management Proven problem-solving skills Demonstrated commitment to high standards and continuous improvement

Join our dynamic team as a Strategy and Operations Associate where you will play a crucial role in enhancing our operational efficiency and strategic initiatives. In this position, you will collaborate closely with various departments to streamline processes and implement innovative solutions that drive organizational success.

At Morgan & Morgan, our mission is significant. For millions of Americans, we represent their last hope against insurance companies, large corporations, and defective products. With attorneys in all 50 states and dedicated client support, creative marketing, and operations teams, every member of our firm plays a vital role in the ongoing battle for consumer rights. United by a common purpose, our team of over 6,000 employees is committed to serving the people. Position OverviewThe Regional Operations Coordinator will play a pivotal role in supporting the Workers’ Compensation Department. This position focuses on ensuring that our case staff and attorneys are well-trained, compliant with best practices, and consistently meeting performance expectations. The role is both tactical and people-oriented, emphasizing training, auditing, and coaching to foster a high-performing team.

ABOUT JACKPOTAt Jackpot, we are committed to establishing the most trustworthy online lottery and gaming platform. From our inception, we have prioritized providing a seamless and user-friendly experience, enabling players around the world to engage with their favorite games in a secure, exciting, and stimulating environment. We have cultivated a workplace culture grounded in our core values of Decisiveness, Grit, and Lifelong Learning. These principles define our work environment and direct our collaborative efforts as we innovate and support each other in scaling our platform to make a significant impact in the gaming industry. THE ROLEOur Operations team is essential to our success at Jackpot. We are looking for a dedicated and enthusiastic Part-Time Operations Associate to assist with our lottery ticket operations. Reporting directly to the Operations Manager, this role is based on-site in Brooklyn, NY. If you are eager to advance your career in operations, excited about contributing to a start-up, and ready to play a vital role in a burgeoning business, this opportunity is perfect for you! Schedule: Flexible hours based on business needs. WHAT YOU'LL DO Efficiently and accurately process customer orders to ensure a smooth and organized experience. Implement opening and closing procedures for your designated work area. Maintain all equipment at the location to ensure it is in optimal working condition. Troubleshoot basic technical issues as they arise. Promptly communicate any issues, concerns, or feedback to the on-duty supervisor. Adhere to established operating procedures to maintain quality and consistency. If applicable, assist the retail store with transaction processing, inventory oversight, organization, and cleanliness. Contribute to special projects as required. WHAT WE’RE LOOKING FOR A minimum of a high school diploma or equivalent. Must be at least 18 years of age. Willingness to work flexible hours, which may include extended shifts during the day or night, as well as occasional weekends or holidays. A passion for learning new processes and technologies. Experience in fast-paced environments. A self-starter mentality with keen attention to detail, capable of prioritizing and executing tasks independently. Physical stamina and the ability to stand for extended periods.

The City of New York is seeking a dedicated and skilled Operator to join our dynamic team in Brooklyn. As an Operator, you will be responsible for overseeing various operational processes, ensuring efficiency and safety standards are consistently met.This role requires a keen attention to detail, strong problem-solving skills, and the ability to work collaboratively within a team environment. If you are passionate about making a difference in your community and have the necessary skills, we encourage you to apply.

At Morgan & Morgan, our work is significant. We stand as the final bastion for millions of Americans against the overwhelming forces of insurance companies, large corporations, and defective products. With attorneys in all 50 states, as well as client support staff, innovative marketing teams, and dedicated operations personnel, every member of our firm plays a vital role in the fight for consumer rights. United by our mission: For the People, we count over 6,000 employees who are committed to making a difference. About UsThe Complex Litigation practice at Morgan & Morgan represents tens of thousands of clients each year against some of the largest companies in the United States. We have successfully defended clients' rights to data privacy against giants like Capital One and Google, assisted thousands of veterans in seeking justice against 3M, and have secured settlements exceeding $1 billion for clients impacted by catastrophic events such as the East Palestine Train Derailment and the Maui Wildfires.Position SummaryWe are on the lookout for a dynamic Case Operations Manager to enhance our team. As the Case Operations Manager, you will function as a mini-COO, collaborating directly with leadership to ensure the smooth and efficient progression of client cases from initial sign-up to final settlement.This role demands operational excellence, a strategic mindset, and the empathy necessary to lead effectively. The ideal candidate will be exceptionally organized, entrepreneurial, and a quick learner.Key ResponsibilitiesOversee comprehensive case operations, including the development, implementation, and promotion of tools and processes essential for case teams to manage client cases efficiently.Work closely with Legal Leadership to manage timelines, pace, and scope of case work in accordance with deadlines.Take ownership of inventory reporting, ensuring transparency regarding case status, assessing performance, and pinpointing opportunities for operational enhancements.Collaborate with Product, Legal, Marketing, and third-party vendors to address challenges and devise inventive solutions to obstacles faced by case teams.Design and implement communication programs aimed at delivering a top-tier client experience, tailoring outreach plans and organizing group events both in-person and virtually.Monitor the effectiveness of all client communications, both inbound and outbound, to boost engagement.Manage staffing requirements and the training and onboarding processes for new case team members.

Join the dynamic team at gopuff as an Operations Associate - Starbucks Barista! In this multifaceted role, you will combine operational efficiency with the art of food and beverage preparation, ensuring that our customers consistently receive precise and top-notch orders. Your responsibilities will vary from crafting exquisite Starbucks beverages to managing inventory and maintaining an orderly workspace. Each day presents new challenges, whether it involves restocking shelves, preparing food items to exact specifications, packing orders, or assisting with incoming deliveries. If you possess a keen eye for detail, are adaptable, and flourish in a fast-paced environment, this position is an ideal fit for you.

About DAYBREAKERDAYBREAKER is at the forefront of the sober morning dance movement, uniting over 500,000 members in 28+ cities who rise before dawn to dance freely and joyfully without substances. Founded by visionaries Radha Agrawal and Eli Clark-Davis, we create transformative experiences that merge movement, music, and community at iconic venues like Rockefeller Center and the Smithsonian, collaborating with esteemed partners such as the White House, Nike, and American Express. We believe that joy is revolutionary, and our celebrations ignite the day before 9 AM.About the RoleAs a Partnerships Intern focused on Operations & Activation, you will play a vital role in executing DAYBREAKER's partner activations, ensuring flawless delivery at events and festivals.You will collaborate closely with the Head of Operations to manage logistics, including shipments and setup. In tandem with the Partnerships Intern (Account Management), you'll translate partner requirements into impactful activations, while tracking outcomes and exploring strategies to enhance partner engagement.Your role will also involve working with DAYBREAKER producers across various cities to ensure smooth execution, gather valuable feedback, and continually improve the partner experience.This position is ideal for an organized, logistics-savvy individual who thrives in dynamic environments and is committed to exceeding expectations in execution.What You’ll DoFacilitate Seamless Partner ActivationsAssist in the planning and on-site execution of brand activations (based in NYC)Monitor deliverables to guarantee all partner commitments are met at each eventManage Logistics & CoordinationWork with producers across cities on shipment handling, storage, and setupTrack deliveries, confirm details, and troubleshoot issues in real-timeEnhance Systems & Continuous ImprovementMaintain checklists, workflows, and activation documentationSupport post-event reporting and derive key insightsPropose improvements to processes and execution quality over time

The City of New York seeks a Watch Command Operations Manager to lead command center operations in Brooklyn. This position plays a key role in supervising staff and ensuring smooth coordination during emergency situations. Key responsibilities Oversee daily activities within the command center Supervise and support team members during shifts Coordinate responses to emergencies and critical incidents Requirements Demonstrated operational leadership skills Experience managing teams under pressure Ability to make decisions in high-stakes environments This Brooklyn-based role focuses on maintaining effective operations and supporting the city's emergency response efforts.

About PropelAt Propel, we strive to empower low-income Americans by streamlining their access to government benefits through innovative technology. Our dedicated team of 100 "Propellers" is committed to supporting our users in navigating financial challenges each month.Position OverviewAs a key player in our organization, you will contribute to Willoughby, our licensed digital Medicare brokerage, focusing on app-based solutions for dual Medicare-Medicaid users.We are in search of a Senior Associate who will help us establish and enhance the operational backbone of our business. This role is an individual contributor position that entails significant cross-department collaboration, emphasizing automation, operations, analytics, and partner execution.You will closely collaborate with teams in Product, Engineering, Data, Compliance, and Go-To-Market (GTM) to minimize manual tasks, enhance reliability, and facilitate Propel's expansion into new markets and partnerships.Your ResponsibilitiesBack Office AutomationDevelop and manage internal tools that automate essential back-office and post-enrollment processes.Identify key opportunities to minimize manual tasks, enhance accuracy, and boost operational efficiency.Collaborate with Product and Engineering to effectively scope, deliver, and iterate automation solutions.Operations & PartnershipsSupport and progressively take ownership of vital operational partner relationships, including Field Marketing Organizations (FMOs).Oversee carrier contracting and onboarding to facilitate GTM and state expansion.Create, maintain, and enhance Intercom workflows and macros to effectively support advisors at scale.Data & AnalyticsUtilize tools such as Amplitude, Metabase, SQL, and spreadsheets to analyze and enhance Propel’s user funnel.Partner with Product, Engineering, and Data teams to convert insights into actionable strategies and priority setting.Develop a strong understanding of operational metrics and overall business performance.ComplianceWork alongside the Chief Compliance Officer and our compliance consultant on annual filing requirements.Assist in compliance incident responses and enrollment quality assurance, automating processes wherever feasible.Ensure compliance processes can scale efficiently as the business grows.Strategy & PlanningContribute to the operational roadmap and strategic initiatives...

Gopuff is on the lookout for enthusiastic Operations Associates (OAs) to become vital members of our operations team. Reporting directly to a Site Leader, OAs are integral to our mission, bringing drive, positivity, and a passion for overcoming challenges. Your role will encompass a variety of operational tasks such as picking, packing, and receiving products both at our site and in the kitchen (if applicable), while collaborating with our delivery partners.At Gopuff, we empower customers to access their everyday essentials any time of day or night, regardless of the weather. We are building a dynamic team of innovators, dreamers, and risk-takers ready to transform the retail landscape at an unprecedented pace. A love for snacks is a plus!

Gopuff is actively seeking enthusiastic and driven Operations Associates (OAs) to enhance our operations team. Reporting directly to a Site Leader, OAs play a pivotal role at Gopuff, showcasing determination, resilience, optimism, and a passion for overcoming challenges. You will engage in a variety of operational tasks, such as picking, packing, and receiving products both at our site and within our kitchen, if applicable, while collaborating with our partner drivers.At Gopuff, customers rely on us for their daily essentials, available around the clock, regardless of the weather. We are forming a team of innovative thinkers, ambitious dreamers, and courageous risk-takers who are eager to revolutionize the retail landscape. Plus, if you enjoy snacks, you'll fit right in!

Join Brooklyn Sports & Entertainment as the Director of Revenue for Media Operations, where you will play a pivotal role in shaping the future of sports, entertainment, and hospitality through innovative media strategies. Our mission is to create bold, authentic, and unforgettable experiences that resonate with fans and redefine the essence of entertainment. As the parent company of iconic properties like the Brooklyn Nets, NY Liberty, and Barclays Center, we thrive at the intersection of live entertainment, premium hospitality, and community involvement.In this dynamic position, you will oversee our expanding media portfolio, which includes initiatives such as BK Mag and the Brooklyn Wine Club. You will spearhead the development of various location-based entertainment properties, ensuring that each venture aligns with our commitment to excellence and community engagement.

Join our dynamic team at Primark as a Cash Office and EHS Operative in Brooklyn! In this role, you'll be responsible for maintaining accurate cash management processes and ensuring a safe working environment by adhering to Environmental Health and Safety (EHS) protocols. Your attention to detail and commitment to safety will help us deliver a seamless retail experience to our customers.

We are seeking dedicated individuals for the role of Facility Specialist within the New York City Department of Homeless Services (DHS). As the largest organization in the U.S. focused on preventing and addressing homelessness, DHS collaborates with various city and nonprofit partners to proactively combat homelessness, enhance street safety, provide temporary shelter, and facilitate access to stable housing with a commitment to accountability, empathy, and equity.Our agency is dedicated to continuous improvement, employing innovative strategies to deliver high-quality services that ensure a rapid transition from shelter to self-sufficiency. Managing hundreds of facilities and operating under a substantial budget, we cater to the diverse needs of New Yorkers experiencing homelessness.The Routine Site Review Inspections (RSRI) unit is tasked with inspecting over 450 shelters, coordinating efforts with the NYC Department of Buildings, Fire Department, Housing Preservation & Development, Department of Health & Mental Hygiene, and the Office of Temporary Disability Assistance. This unit ensures preventive maintenance is upheld, addressing potential issues proactively while managing the City’s 311 hotline for shelter condition reports. Additionally, the unit collaborates with the ACCO’s Office to develop Corrective Action Plans (CAPs) for contract registration and reviews new requests from shelter providers while overseeing the 24-hour emergency call desk.As a Facility Specialist, you will:Conduct thorough inspections of shelter conditions across the five boroughs, ensuring compliance with local, state, and federal Multiple Dwelling Laws and Housing Maintenance Codes using the RSRI report as a guideline.Assess the adequacy of lighting, heating, ventilation, plumbing, and gas appliances, checking for safety hazards such as carbon monoxide emissions, garbage, stagnant water, sewage, and improper drainage.Document findings that deviate from health and safety standards and relevant regulations.Monitor the status of outstanding violations from city agencies, assisting providers in addressing necessary repairs and formulating Corrective Action Plans through collaborative discussions.