companyTide logo

Collections Specialist at Tide | Bulgaria

TideBulgaria
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

The ideal candidate should possess strong communication skills and a customer-oriented mindset. Attention to detail and the ability to manage multiple tasks effectively are essential. Experience in collections or customer service is a plus.

About the job

ABOUT TIDE

Tide empowers small and medium-sized enterprises (SMEs) by streamlining their banking and administrative tasks, allowing them to focus on what they do best. Our innovative solutions—ranging from business accounts to invoicing and accounting—are designed to save time and reduce costs.

With a rapidly expanding membership of over 1.8 million across the UK, India, Germany, and France, Tide is reshaping the small business banking landscape.

We leverage cutting-edge technology to offer quick onboarding, competitive fees, and unique features, all aimed at helping SMEs thrive. Our mission is simple: assist SMEs in reclaiming their time and financial resources.

Tide facts:

  • Available for SMEs in the UK, India, Germany, and France
  • Over 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growth
  • More than $300 million raised in funding
  • A diverse workforce of over 2,500 Tideans globally
  • Offices in Central London, member support and tech centre in Sofia, Bulgaria, and additional tech centres across Europe and Asia

ABOUT THE TEAM

Become a vital part of our energetic Collections Team, where we turn challenges into opportunities. Our diverse members are dedicated to fostering strong customer relationships and enhancing account management. In this supportive environment, your skills will flourish as you contribute to the future of debt recovery.

ABOUT THE ROLE

As a Collections Specialist, your primary responsibilities will include:

  • Providing essential support to our members
  • Managing arrears according to Collections Policies
  • Creating effective repayment plans in collaboration with our members
  • Maintaining accurate logs and reports, ensuring detailed documentation of actions and decisions

WHAT WE ARE LOOKING FOR

We seek an individual with exceptional customer engagement skills to join our Collections team. Our members, often facing challenges, require guidance, and you will receive comprehensive training to equip you with the necessary tools to deliver effective solutions. You will handle a variety of inquiries and requests, ensuring timely and efficient responses.

About Tide

Tide is a pioneering financial technology company dedicated to empowering SMEs through innovative banking solutions and administrative support. With a commitment to diversity and inclusion, we foster an environment where everyone can thrive.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.