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Collections Officer

ExperianSingapore
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess:A strong understanding of collections processes and best practices. Excellent communication and negotiation skills. Ability to handle difficult conversations with professionalism. Experience with relevant software and tools (e.g., CRM systems). A proactive and results-oriented mindset.

About the job

Join Experian, a global leader in providing data and analytical tools, as a Collections Officer. In this role, you will be responsible for managing and resolving outstanding debts, ensuring compliance with regulations, and maintaining positive relationships with clients. Your efforts will contribute to the financial health of our organization.

Key responsibilities include:

  • Engaging with clients to collect overdue payments.
  • Negotiating payment plans and settlements.
  • Maintaining accurate records of collections activities.
  • Working collaboratively with the finance team to report on collections metrics.

About Experian

Experian is a leading global information services company, providing businesses and consumers with data and insights to help them manage their financial health. Our innovative solutions empower organizations to make informed decisions, and we are committed to fostering a diverse and inclusive workplace.

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