Collection Officer

About snappiAt snappibank, we are pioneering a neobank that aims to redefine the banking experience. Our commitment is to facilitate financial freedom through cutting-edge technology and offer clear and innovative digital banking solutions.Be a part of our mission to transform the financial sector!About the RoleWe are looking for an accomplished Senior Manager of Collections who will take full responsibility for the collections function within a regulated EU neobank. This role will oversee our established in-house collections setup, enhance its effectiveness, and spearhead the transition to a strategically outsourced model. Post-outsourcing, you will serve as the Relationship Manager (RM) for our chosen providers, ensuring optimal performance, adherence to compliance, and alignment with regulatory standards.This position can be based in either Ioannina or Athens.Key Responsibilities1. In-House Collections OversightTake charge of the current in-house collections operations, focusing on performance optimization, control measures, and customer satisfaction.Ensure that our policies and procedures meet EU consumer protection laws, conduct risk regulations, and data protection standards.Track essential collections KPIs (like roll rates, cure rates, recoveries, and complaints) and implement targeted enhancements.Collaborate closely with Risk, Compliance, Legal, and Customer Operations teams.2. Operating Model ManagementEstablish the desired operating model for outsourced collections, outlining scope, segmentation, and governance frameworks.Lead the complete process of outsourcing collections.Guarantee full compliance with EU regulations regarding critical outsourcing.3. Vendor Governance & Relationship ManagementAct as the primary RM for outsourced collections providers.Define, negotiate, and monitor SLAs, KPIs, quality metrics, and standards for customer conduct.Lead performance evaluations, manage escalations, and drive continuous improvement initiatives.Ensure ongoing compliance with contractual obligations, regulatory requirements, and third-party risk management frameworks. 4. Regulatory & Stakeholder EngagementServe as a senior contact point for auditors and internal control functions regarding collections and outsourcing issues.Assist in regulatory reviews, audits, and inspections related to collections operations.Contribute to policy revisions and participate in risk governance committees.

The Mellon Technologies is looking to hire a Senior Collection Agent / Financial Advisor on behalf of a major financial institution, for their office located in Marousi, Attica.The successful candidate will be responsible for the following tasks:Conducting phone outreach to existing clients regarding their outstanding financial obligations.Guiding customers in finding the most suitable repayment solutions for their debts.Evaluating and negotiating potential repayment proposals with current clients in alignment with company policies.Maintaining accurate and reliable updates in the company’s management systems.Investigating each case and proposing tailored alternative solutions to meet the clients' needs.

Join our dynamic team as a Greek Operational Collections Specialist! We are searching for candidates who are fluent in Greek and proficient in English to support our daily operations. You will be part of a vibrant group dedicated to sharing knowledge and fostering growth.Your Role: Execute a variety of debt collection tasks following established protocols; Investigate and resolve issues related to daily tasks; Compile, enhance, and maintain documentation and procedures; Provide high-quality service in a fast-paced environment; Spot opportunities for process enhancements. QualificationsWho You Are: Available for full-time work; Native Greek speaker with strong English skills (both written and spoken); Familiarity with Microsoft Office suite; Prior experience in a back-office setting is a plus; Experience in debt collections is advantageous; Additional language skills will be considered a plus; A quick learner with excellent problem-solving abilities; Detail-oriented and comfortable with technology. BenefitsWhat We Provide: Hybrid working model, allowing you to work both from home and from the office within the Athens area; A flexible work environment to balance professional and personal responsibilities; A culture focused on continuous learning and career advancement opportunities; A community-driven atmosphere where your contributions are valued; Comprehensive onboarding support to help you integrate smoothly; Recognition and rewards for your individual efforts; Competitive salary based on experience; Benefits package including health coverage, team-building activities, and wellness programs. If you believe you are the right fit for this role, apply now!

As an Italian Collections Customer Advisor, you will deliver exceptional telephone and administrative support related to call handling and document management. Your role involves conducting thorough analyses to ensure effective telephone interactions, providing tailored solutions to clients that align with our company’s values and guidelines.This position operates under a hybrid work model, allowing you to work from Athens or nearby.

Join Our Team as a Field Data Collection Specialist / Surveyor!At Terry Soot Management Group (TSMG), we specialize in field data collection where automation is not feasible. Founded in 2017, we operate across Europe and North America, providing essential data that helps clients make informed decisions. Our dedicated teams use advanced techniques to capture features, images, videos, audio, and detailed scans of various locations.Project Overview:We are embarking on a project aimed at enhancing online mapping applications through the collection of visual and geo data.Role Responsibilities:As a Field Data Collection Specialist, you will be equipped with a specialized camera backpack and tasked with traversing designated areas to capture high-quality footage of the surroundings. Your role is crucial in enabling improvements in mapping accuracy and detail.Work Schedule:Workdays are Monday through Friday, with daily shifts ranging from 6 to 8 hours.

We are seeking a detail-oriented and proactive Freight Collection Analyst to join our dynamic team at Angelicoussis Group. In this role, you will be responsible for monitoring and managing freight collections, ensuring timely and accurate processing of transactions. You will collaborate with various departments to facilitate efficient operations and maintain strong relationships with our partners and clients.

Join our dynamic team as a French Collections Customer Advisor, where you'll play a crucial role in providing exceptional telephone and administrative support for our clients. Your responsibilities will include effective call and document management, ensuring our clients receive tailored solutions aligned with our company's values and guidelines.Key Responsibilities:Serve as the primary point of contact for customers via telephone and email, delivering outstanding support.Foster positive relationships with customers, ensuring respectful and fair treatment.Conduct thorough affordability assessments to understand each client's financial situation and establish reasonable repayment plans when applicable.Communicate the advantages of achieving their 'debt-free day,' providing clear timelines and information regarding repayment plans.Guide customers on the availability of free financial advice services.Maintain detailed and accurate records of calls, ensuring all system notes reflect a professional and truthful account of conversations.

Resiliv seeks a reliable and safety-focused Field Data Collection Driver in Athens, Attica, Greece. This role supports a digital mapping project by capturing street-level imagery using a company vehicle equipped with a 360-degree camera system. The data collected will help improve geospatial technology platforms and navigation tools used around the world. What you will do Drive a vehicle with advanced camera equipment to collect 360-degree imagery along assigned routes. Follow daily driving routes provided by the team. Upload captured data from onboard devices after each shift. Inspect equipment regularly to ensure everything operates smoothly. Communicate with technical support about any issues or updates. Represent the program professionally and courteously in public areas. Who succeeds in this role Responsible drivers who are comfortable with technology and can work independently. Individuals who follow regulations closely, keep vehicles in top condition, and always put safety first. Additional details All equipment, vehicles, and training are provided. Employment requires passing a background check, routine safety screenings, and completing onboarding training. Full-time schedule: Monday to Friday, with flexibility for weather or route changes. Willingness to drive up to 8 hours per day on public roads, sometimes over long distances. Access to secure parking (ideally with CCTV) for the company vehicle is preferred; assistance may be available for qualifying candidates. No prior mapping experience is needed. Comprehensive training and technical support are included.

About UsTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017 in Europe. We specialize in gathering essential data in environments where automation is not feasible. Our dedicated teams are equipped to count features, capture images, record videos, document speech, and meticulously scan areas to provide comprehensive information that empowers informed decision-making.Project OverviewThis project aims to collect high-quality images of streets, key points of interest, and public spaces. Utilizing vehicles equipped with 360-degree cameras, our drivers will document the surrounding areas while storing valuable data for later use in enhancing one of the world’s leading online mapping services. The routes will focus on commercial districts and historical landmarks, ensuring thorough documentation, even returning to areas if weather conditions compromise image quality. The project is projected to last at least three months, covering various city and state zones.The ideal candidate thrives on driving, possesses a strong understanding of local areas and traffic patterns, and demonstrates exceptional responsibility and reliability.ScheduleWork is expected from Monday to Friday, 8 hours a day, totaling 40 hours per week, with opportunities to extend hours as desired.

Join our dynamic engineering team as a Mobile App Developer (Toll), where you will contribute to the development of robust, scalable software solutions for toll collection and transportation management systems. We are searching for a talented individual with a strong background in mobile app development, a keen understanding of toll domain concepts or the willingness to learn rapidly, and a dedication to crafting clean, efficient code that addresses real-world challenges. You will collaborate closely with project managers, team leaders, software developers, systems support professionals, and various stakeholders to guarantee the timely and effective delivery of our innovative technological solutions.Key Responsibilities:Design, develop, and maintain cross-platform mobile applications for iOS and Android using Ionic and Angular (Capacitor/Cordova as necessary) tailored for the Toll Collection System.Work in conjunction with backend engineers to securely and efficiently integrate APIs and real-time data.Optimize mobile applications for performance, scalability, and responsiveness.Maintain high standards in app store deployment, release management, and application monitoring.Implement contemporary UI/UX principles and ensure alignment with design guidelines.Create clean, maintainable, well-tested code; contribute to unit, integration, and end-to-end tests; validate on device farms (e.g., BrowserStack) and physical devices.Stay updated with emerging mobile technologies and development trends.Engage in code reviews, documentation, and continuous integration/deployment workflows.Implement in-app purchases and enhance monetization flows.Accumulate and retain product knowledge specific to the Toll Collection System.Diagnose and resolve bugs or issues within existing mobile applications for the Toll Collection System.Participate in shaping the project vision.Assist software development leads, project managers, and other team leaders in scope verification, effort estimations, and planning/scheduling for the maintenance of existing mobile apps as well as the development of new apps or functionalities.Document management meeting outcomes and provide insights, assessments, and estimations on software-related topics as needed.Attend technical meetings and follow up on action items.Organize internal team meetings to enhance daily operations.Facilitate knowledge-sharing sessions to promote team skills advancement.

Join our dynamic team as a Flemish Collections Customer Support Specialist, where you will provide essential telephone and administrative assistance to facilitate effective call and document management. You will be responsible for performing initial analyses of customer information to ensure proper call handling and delivering solutions that align with our company values and guidelines.

Join a dynamic leader in the education technology sector, recognized as the global authority in professional skills assessment and certification, with a presence in over 200 countries. This is your opportunity to apply now! PeopleCert is on the lookout for a visionary and strategic Senior Brand Manager to spearhead brand communications for PRINCE2, a globally acclaimed best practice framework and one of the premier project management certification portfolios. In this pivotal role, you will craft and implement the brand strategy for PRINCE2 across all communication channels, turning product marketing insights into engaging stories and cohesive experiences. Your efforts will be vital in enhancing PRINCE2’s global visibility, ensuring consistency, and fostering engagement among diverse markets and audiences.Key Responsibilities of the Senior Brand Manager - PRINCE2:Design and implement a comprehensive brand communication strategy for PRINCE2 across various platforms and customer journeys.Transform product marketing value propositions into captivating narratives, messaging frameworks, and branded content.Maintain consistency in messaging, visual identity, and tone across digital channels, sales collateral, promotional campaigns, events, and partner communications.Work closely with Product Marketing, Creative, Content, and Digital teams to bring the brand to life at every touchpoint.Guide and oversee creative teams and external agencies to produce high-quality, engaging brand materials.Act as the brand guardian for PRINCE2, ensuring coherence across its product variations and global markets.Monitor and analyze brand performance, providing insights to refine strategies, messaging, and creative approaches.Support the ongoing development and positioning of the PRINCE2 portfolio to align with market demands and global best practices.Ensure that your work aligns with the company's core values: quality, innovation, passion, integrity, clarity, and velocity. Desired Qualifications:Bachelor’s degree in Marketing, Communications, or a related field; a Master’s degree is a plus.A minimum of 7 years of experience in brand management or marketing communications, ideally within a B2B, global, or professional certification context.Demonstrated expertise in developing and executing integrated brand communication strategies across various channels and markets.Strong grasp of brand positioning, customer segmentation, and the buyer journey.Excellent command of English (C2 level certification preferred).

Working Model: Hybrid | Type: Full-timeAt Accepted, we are a leading firm specializing in software and digital transformation services, dedicated to helping our clients drive innovation across various sectors including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that seamlessly integrate with your organization.We are seeking a Senior Technology Project Manager to enhance our dynamic hybrid delivery teams.Your ResponsibilitiesProject Delivery and Client ManagementServe as the primary point of contact between clients, internal teams, and external vendors for Intelligent Document Processing (IDP), automation, and digitization projects;Manage the complete project lifecycle, from initiation and planning through execution, monitoring, and closure;Convert business requirements into precise technical tasks for development teams;Ensure that all deliverables meet quality standards, align with client expectations, and fulfill contractual obligations;Provide consistent updates, reports, and presentations to stakeholders.Technology and Solution OversightLead projects focused on Intelligent Document Processing, Document Management, and Workflow.Automation SystemsCollaborate with solution architects and developers to design workflows for document capture, classification, extraction, and integration;Maintain an up-to-date knowledge of current document automation tools, AI/ML trends, and API integrations;Identify risks, dependencies, and opportunities for process optimization throughout client digitization journeys.Team Leadership and CoordinationOversee cross-functional project teams (developers, analysts, QA, clients);Coordinate workloads, assign tasks, and ensure alignment between technical delivery and business objectives;Mentor junior project managers or business analysts as needed.Governance and MethodologyImplement project management best practices (Agile, Scrum, or Hybrid, depending on project context);Monitor project budgets, timelines, and scope, and escalate risks proactively;Maintain comprehensive documentation (charters, project plans, requirement specifications, delivery schedules).

Join Relevance Digital, a rapidly expanding and award-winning technology-driven Growth Agency, where over 180 professionals—including performance marketing experts, designers, developers, and data scientists—collaborate to drive exceptional results.Great Place To Work® RecognitionIn 2020, Relevance was certified as a Great Place To Work® by Great Place To Work Hellas®, an achievement that underscores our commitment to fostering an inclusive, creative, and high-trust working environment where every team member feels valued and empowered to grow both personally and professionally.Prestigious ClientsOur esteemed clientele includes industry leaders such as AVIS, BEAT, Jumbo, Kaizen Gaming, Porsche, UNICEF Greece, and the Benaki Museum, among others.Award-Winning AgencyWe take pride in our accolades, including the Google Ads Impact Awards 2025 for Data Innovation and the Peak Awards 2025 for Best Performance Per Industry, as well as multiple recognitions for diversity, equity, and performance excellence over the years.

At Fairstead, we are a purpose-driven real estate firm committed to creating affordable communities throughout the nation. Based in New York, with additional offices in Colorado, Florida, and Washington DC, we manage a diverse portfolio of over 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, we unify development, construction, and property management to deliver exceptional affordable housing solutions that serve our residents effectively.We believe that affordable housing should not only be accessible but also thoughtfully designed and professionally managed. Our mission is to create and preserve housing that benefits residents while ensuring long-term value for communities, partners, and stakeholders. By challenging industry standards through our tech-savvy and entrepreneurial approach, we strive to revolutionize affordable housing. Besides our core real estate competencies, we also offer innovative services aimed at enhancing resident experiences, fostering community strength, and increasing operational efficiency. We are dedicated to digital transformation, data-driven decision-making, and leveraging emerging technologies, including AI, to build scalable systems that support sustainable growth, rooted in values of entrepreneurship, innovation, partnership, dedication, and integrity.The Senior Community Manager is responsible for overseeing, planning, and managing the daily operations of properties within their portfolio. Key responsibilities include ensuring compliance with all relevant housing laws, overseeing the marketing programs, and managing the overall performance of the portfolio.

Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.

Hello! We are Fever, the world's foremost technology platform transforming the landscape of culture and live entertainment.Our vision? To make culture and entertainment accessible to everyone. With our innovative technology and data-centric approach, we are redefining how audiences connect with live experiences. Every month, our platform engages over 300 million individuals across more than 40 countries, inspiring them to discover extraordinary events while empowering event creators with our insights and technology, enabling them to scale, innovate, and enrich their offerings to reach broader audiences.Our achievements? Collaborations with major industry players such as Netflix, F.C. Barcelona, and Primavera Sound, creation of internationally acclaimed experiences, and support from leading global investors! Quite impressive, right? To realize our vision, we are seeking forward-thinking individuals with a proactive mindset who are excited to help shape the future of entertainment! Ready to be a part of this journey?Now, let’s dive into this role and discover how you will contribute to Fever’s mission.

Do you aspire to be part of a new era in retail? If you are passionate about q-commerce and possess the skills to organize a dream team renowned for its capabilities and teamwork, we want to meet you.efood market is expanding and is on the lookout for a Senior Store Manager for its outlets.Our efood market stores are strategically located, closed to the public, and cater exclusively to online orders. Speed defines us, and we ensure that all our users enjoy an exceptionally high-quality experience every time they choose us for their daily shopping.As a Senior Store Manager, your daily responsibilities will include:Ensuring all store operations run smoothly in accordance with our policies and procedures (receiving, storage, order collection).Organizing, developing, and guiding your team to achieve the store's objectives while focusing on delivering the best experience to our users.Effectively distributing daily tasks among your team to enhance productivity.Monitoring and ensuring accurate stock levels through inventory checks.Managing and organizing various projects while effectively prioritizing tasks.Overseeing compliance with standard operating procedures (SOP) and addressing any discrepancies.Providing feedback to the Area Manager and proposing solutions for store-related issues.Ensuring the store remains organized and in excellent condition by maintaining hygiene and safety standards.Participating in the recruitment and training processes for new team members.Scheduling team shifts efficiently.Ensuring proper equipment usage and managing communication for maintenance.

Natech Banking Solutions, a recognized leader in the European fintech landscape, brings nearly 20 years of expertise in crafting sophisticated banking systems tailored for major financial institutions. With our headquarters in Ioannina and additional offices in Athens, Switzerland, and Germany, Natech stands at the leading edge of digital banking innovation. Our extensive product offerings encompass core banking systems and digital engagement tools, empowering financial institutions to provide unparalleled service. We are pioneering Snappi, Greece's first digital-only bank in collaboration with Piraeus Bank.We are on the lookout for a Senior Project Manager to expertly oversee the successful implementation of Natech products in alignment with the Project Plan and the Natech Delivery Methodology, as well as the client’s business objectives. This role will involve leading project planning, resource allocation, progress tracking, team management, problem resolution, and nurturing strong client relationships.