Cloud Systems Architect

IT Systems ArchitectEmployment Type: Full Time, Mid-levelDepartment: Information TechnologyAs the IT Systems Architect at CGS Federal, you will play a pivotal role in leading diverse teams of developers, subject matter experts, and stakeholders. Your primary responsibility will be to transform business requirements, process workflows, and use cases into comprehensive application solutions. You will leverage an enterprise-level vision to mentor and empower application development teams. As a PEGA architect, you will assist in the development and review of technical deliverables, establish standards, and design reusable components. Your expertise will also guide project planning, including timeline development and resource allocation.At CGS, we unite motivated and innovative individuals to tackle the most pressing challenges faced by government entities using cutting-edge technology. We seek candidates who are passionate about contributing to government innovation, value collaborative efforts, and have the foresight to anticipate the needs of others. We pride ourselves on fostering a supportive environment that encourages professional growth through various learning opportunities.Key Skills and Attributes:- Act as the liaison between the Lead Business Architect and ITO PEGA teams, effectively translating technical concepts for non-technical team members.- Collaborate closely with Business Product Owners and Stakeholders, as well as Lead Business Analysts, to transform business requirements into application functionalities.- Engage in Agile software development sprints and participate in sprint planning activities.- Define solution acceptance criteria and support the software testing process.- Produce software release notes and maintain comprehensive product documentation.- Mentor Software Development team members as necessary.- Provide support to customer success teams and capture functional software requirements, translating them into user stories.Qualifications:- Bachelor’s Degree in Computer Science or a related field.- A minimum of 4 years of experience with PEGA Smart BPM.

Become a Valued Member of Our Team!At DSI Systems, we take pride in over 40 years of experience in sales enablement and tailored business solutions, delivering exceptional value and results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to make a significant impact in the fields of sales and customer service. Join us in an exciting and rewarding work environment where you can grow and thrive.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing exceptional frontline support to AT&T customers within high-traffic national retail settings. In this dynamic position, you will directly engage with customers and retail partners to address various account, billing, device, and service inquiries, often under fast-paced and high-volume conditions. To succeed in this role, you must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain professionalism and accuracy amid a bustling retail atmosphere. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries related to billing, account updates, plan modifications, device assistance, and service challenges.Troubleshoot and resolve issues with wireless devices, network connectivity, and feature functionalities.Operate effectively in high-volume retail environments while maintaining focus, professionalism, and quality service during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store support for retail escalations.Proactively collaborate with store leadership to address customer issues, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail environment requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work evenings, weekends, and holidays based on business needs is essential.Comfortable functioning in a busy, customer-focused environment with frequent interaction and problem-solving requirements.Operational ExcellenceEfficiently navigate multiple systems simultaneously while actively engaging with customers.Thoroughly document all customer interactions.Comply with company policies, adherence to compliance standards, and maintain privacy protocols.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Manage inventory and assist with stock organization.

Senior Enterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS Federal is in search of a highly skilled Senior Enterprise Architect to lead the IT mission of a large-scale government enterprise's IT infrastructure. The ideal candidate will have a profound understanding of organizational processes and methodologies including PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. Responsibilities will include gathering critical data for strategic business planning and IT investments. At CGS, we unite dynamic, innovative individuals to tackle the most pressing challenges faced by the government with cutting-edge technology. We value candidates who are eager to drive government innovation, excel in collaborative environments, and possess foresight to anticipate the needs of stakeholders. Our supportive workplace fosters professional growth through diverse learning opportunities. Key Skills and Attributes:- Deep knowledge and experience in various technologies and collaboration with organizational leaders for strategic planning and IT investments.- Proven track record of exceptional interpersonal skills and senior-level IT expertise. Excellent oral and written communication skills are essential, alongside a strong understanding of PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI methodologies.- Familiarity with EA frameworks such as Zachman and TOGAF, providing a comprehensive view for system owners, planners, designers, developers, and subcontractors, while considering budget constraints.

Join Sonsoft Inc. as a Salesforce Enterprise Architect and play a crucial role in transforming our clients' businesses through innovative Salesforce solutions. You will be responsible for designing, implementing, and optimizing Salesforce applications that meet our clients' unique needs.The ideal candidate will have a strong background in Salesforce architecture, demonstrating a passion for technology and a commitment to delivering high-quality solutions.

Join Contentful as a Senior Technical Enablement Architect, where you will play a key role in powering our technical solutions and supporting our customers in achieving their goals. You will collaborate with cross-functional teams to design, implement, and enhance our technology stack while ensuring seamless integration and usability for end-users.Your expertise in technical architecture and enablement strategies will help drive the adoption of our platform, providing customers with the tools they need for success. We are looking for someone who is passionate about technology and thrives in a fast-paced environment.

Join our dynamic team at Mindlance as an Application Architect. In this pivotal role, you will be responsible for designing and implementing innovative application solutions that meet our clients' needs. You will work collaboratively with cross-functional teams to ensure the delivery of high-quality software that enhances user experience and drives business success.

About the Opportunity Join Contentful’s Professional Services team as a Senior Personalization Solution Architect, where you will leverage your extensive expertise in personalization and experimentation. This position is for a hands-on practitioner who has successfully built, managed, and scaled personalization initiatives in production environments. You will possess the technical skills necessary to implement these programs within modern, composable architectures. This role is not for generalists; it demands strong opinions and substantial real-world experience in audience strategy, decision-making, experimentation, and measurement. You will be expected to design and deliver high-quality technical implementations using Contentful Personalization. You will collaborate closely with customer engineering, product, and marketing teams to create and implement advanced personalization and experimentation solutions. Your efforts will minimize implementation risks, expedite time to value, and enhance feedback loops into product development, particularly for complex personalization use cases. What to Expect? Personalization & Experimentation Domain Leadership Take ownership of the end-to-end design of personalization and experimentation programs, including: Audience and segmentation strategies based on behavioral, contextual, and first-party data. Experience decisioning models that effectively balance relevance, performance, and governance. Robust experimentation frameworks (A/B, multivariate, holdouts) with defined hypotheses and success metrics. Develop scalable personalization strategies that include: Guardrails to avoid over-personalization, bias, and negative user experiences. Strategies for global, multi-brand, or multi-region implementations. Considerations for trade-offs among targeting precision, latency, and operational complexity. Establish measurement methodologies that link: User behavior to decision-making logic, exposure, and business outcomes. Act as a recognized authority in personalization and experimentation during customer engagements, guiding both technical and non-technical stakeholders through best practices, limitations, and trade-offs. Technical Solution Architecture & Hands-On Delivery Architect and implement comprehensive personalization strategies...

Join our team at Sonsoft Inc. as an ODI Architect Design. We are seeking a skilled professional who is passionate about data integration and management. In this role, you will be responsible for designing and implementing Oracle Data Integrator solutions that align with our clients' business needs. Your expertise will help drive our data strategies and enhance our clients' operational efficiency.

Join CGS Federal as a Cloud and Storage Engineer, where you will play a pivotal role in shaping and implementing advanced Storage Area Network (SAN) architecture for a robust, EMC-based SAN environment, supporting a large federal agency.We are looking for a proactive and adaptable individual who thrives in a dynamic setting and is capable of establishing standards and processes for storage configuration, optimization, replication, and security.At CGS, we unite passionate, innovative, and skilled professionals to tackle the most pressing challenges faced by the government using state-of-the-art technology. We value collaboration and are eager to find candidates who are motivated to drive government innovation and can foresee the needs of their colleagues. Our supportive environment fosters professional growth through diverse learning opportunities.

Join Sonsoft Inc. as an ODI Architect Design where you will play a pivotal role in crafting and implementing innovative data integration solutions. You will leverage your expertise in Oracle Data Integrator to optimize data workflows and ensure efficient data movement across systems.

We are seeking a talented and experienced ODI Architect to join our dynamic team. In this role, you will leverage your expertise in Oracle Data Integration (ODI) to design, implement, and optimize data integration solutions that meet the evolving needs of our clients.

Join CGS Federal as a Senior Systems AdministratorEmployment Type: Full Time, Senior-levelDepartment: Legal/ITCGS Federal is on the lookout for a proactive and skilled Senior Systems Administrator to enhance our technical support efforts for a prominent Federal agency. This role is pivotal in managing and optimizing our technical initiatives.At CGS, we unite talented and innovative professionals to tackle some of the most complex challenges faced by government entities through advanced technology solutions. We are committed to fostering an environment of collaboration, growth, and support where our employees can thrive and drive government innovation.Key Responsibilities:- Oversee the archiving processes of Relativity databases, developing and documenting workflows to identify, archive, and delete materials in alignment with established policies and NARA guidelines.- Report directly to the Contractor IT Manager or relevant Project Manager.- Collaborate with COR, Government Case Managers, and trial attorneys to assess system requirements and propose technical strategies that meet IT needs.- Analyze consultations to define system and project requirements, designing comprehensive systems accordingly.- Conduct full technical support activities on smaller projects, which may include program validation and system testing.- Perform thorough systems evaluations and present findings with formal reports and oral presentations.- Coordinate with COR on task orders, workload scheduling, personnel assignments, and project progress reporting.- Supervise team members assigned to task orders, ensuring adherence to established work standards and technical designs.

Summary The Microsoft Identity Architect / PKI plays a pivotal role in shaping and executing enterprise-wide identity and Public Key Infrastructure (PKI) modernization projects. This position is responsible for ensuring the security and scalability of certificate lifecycle management. The ideal candidate will utilize their extensive knowledge of Microsoft Entra, Hybrid Join, and KeyFactor technologies to design and automate identity and cryptographic solutions within multifaceted environments. Additionally, this role will provide technical guidance to advance PKI strategies, focusing on Hardware Security Module (HSM) integration and readiness for Post-Quantum Cryptography. Responsibilities Hands-on experience with enterprise PKI modernization: Lead initiatives within large-scale environments to enhance PKI frameworks. Proficient with KeyFactor: Expertise in using KeyFactor and KeyFactor Command for automating certificate lifecycle processes. Knowledge of Microsoft Entra: Strong understanding of Microsoft Entra and Hybrid Join functionalities in identity ecosystems. Experience with HSMs: Practical knowledge of on-premises HSMs, Certificate Authority (CA) and Registration Authority (RA) processes, as well as Certificate Revocation List (CRL) and Online Certificate Status Protocol (OCSP) operations. Awareness of PQC: Understanding Post-Quantum Cryptography and its implications for PKI modernization strategies. Qualifications Experience: Minimum of 2+ years in supporting or delivering enterprise PKI solutions. KeyFactor Technologies: Proven ability to work effectively with KeyFactor technologies and automate certificate management at scale. Microsoft Identity Platforms: Strong expertise in platforms, including Entra, Hybrid Join, Conditional Access, and passwordless authentication. Technical Leadership: Demonstrated experience in providing architectural guidance and technical leadership in client-facing engagements. Modernization Initiatives: Capable of contributing to initiatives involving HSM analysis, KeyFactor migration, and developing a PQC roadmap. Location This role is remote, with a required orientation during the first week onsite in Atlanta, Baltimore, or Washington DC. To be considered, candidates must reside in one of the following U.S. states: GA, MD, ...

CGS Federal is in search of a skilled Litigation Systems Analyst to enhance our technical support for a prominent Federal agency's litigation initiatives. As part of our team, you will engage in innovative problem-solving using state-of-the-art technology to address the government’s most pressing challenges.We value creativity, collaboration, and a proactive approach to anticipating the needs of our clients. At CGS, you will find a supportive environment that fosters professional development through various learning opportunities.Key Responsibilities:- Collaborate with Government personnel and project leads, capturing vital system and project requirements based on insights from the Contracting Officer Representative (COR), Case Managers, and litigation staff.- Architect comprehensive systems that align with defined requirements, detailing functional specifications, programming guidelines, data validation, and conversion processes through discussions with stakeholders.- Convert functional specifications into actionable systems designs for software development, including rigorous testing with sample data.- Present findings and recommendations through formal reports and presentations.- Create essential systems documentation as required by task orders.- Engage with Government and Contractor teams to clarify task objectives, address challenges, and propose enhancements.- Provide technical direction and mentorship to junior staff.- Lead projects as a technical supervisor when necessary.- Report progress to Government representatives and internal supervisors.- Deliver user and technical training for developed systems.

Join our dynamic team at Sonsoft Inc. as an ODI Architect Design Specialist! In this pivotal role, you will be responsible for designing and implementing Oracle Data Integrator (ODI) solutions that enhance our data processing capabilities. You will collaborate with various stakeholders to ensure the integrity and efficiency of our data architecture.

Join Sonsoft Inc. as a Big Data Hadoop Architect, where your expertise will drive innovative data solutions that transform how we harness the power of big data. You will take the lead in designing and implementing Hadoop-based architectures that facilitate efficient data processing and analysis.

Join Sonsoft Inc., a leading provider of innovative data solutions, as a Data Modeler / Data Architect. In this pivotal role, you will be responsible for designing and implementing robust data models that drive our business intelligence and analytics capabilities.Your expertise will not only enhance our data architecture but will also play a crucial role in optimizing our data management strategies. Collaborate with cross-functional teams to ensure data integrity and availability, and contribute to our mission of delivering exceptional data-driven insights.

We are seeking a skilled Web Application Developer/Architect to join our dynamic team in Baltimore. As a key player in our organization, you will be responsible for designing, developing, and maintaining innovative web applications that drive our business forward. Your expertise will help us create seamless user experiences and robust architectures that support our growing array of services.The ideal candidate will have a strong background in web technologies, a passion for coding, and the ability to work collaboratively with cross-functional teams. If you thrive in a fast-paced environment and are eager to contribute your skills to impactful projects, we want to hear from you!

Join our innovative team at Sonsoft Inc. as an ODI Architect Design. In this role, you will leverage your expertise in Oracle Data Integration to design and implement robust data solutions that drive business intelligence and analytics. You will collaborate with cross-functional teams to gather requirements, design effective architectures, and ensure the successful integration of data systems.