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Cloud Support Engineer - EC2 Linux

On-site Full-time

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Experience Level

Experience

Qualifications

BASIC QUALIFICATIONS· We are hiring at various levels: 2 to 15+ years of experience in a technical role (Support or System Administration).· Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.· Proven expertise in Systems Administration for Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc).· Solid understanding of networking concepts, including TCP/IP, DHCP, IP Routing, and Name Resolution.· Exceptional verbal and written communication skills.· Strong customer focus and multitasking abilities.· Self-motivated individual with a passion for technology.· Experience in customer interactions.· Skills in analyzing, troubleshooting, and resolving technical issues. PREFERRED QUALIFICATIONS· Proficiency in IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, and network monitoring/troubleshooting tools.· Familiarity with AWS, Go...

About the job

Join our dynamic Premium Support team in Bangalore as a Cloud Support Engineer specializing in EC2 Linux. We are looking for candidates with robust Linux expertise to assist our global customer base. In this role, you will have the opportunity to enhance your skills across the AWS platform. Your proficiency in networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing will be essential as you tackle daily challenges in the cloud environment.

In this position, you will:
· Engage with cutting-edge technologies
· Employ advanced troubleshooting techniques to develop tailored solutions for customer needs
· Collaborate with leading technologists worldwide
· Work closely with Amazon Web Services architects to replicate and resolve customer issues
· Utilize your extensive customer support experience to provide valuable feedback to internal AWS teams on service improvements
· Facilitate customer communication during critical events.
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About Fiddich Consulting

At Fiddich Consulting, we believe that exceptional talent sets great companies apart from the rest. We partner with organizations around the globe to enhance their talent attraction and retention strategies. Our commitment is to connect outstanding individuals with exceptional opportunities, helping businesses achieve success. Each day, we strive to be the best talent solutions provider worldwide. By developing lasting partnerships and understanding our customers' needs, we deliver on our promises, distinguishing ourselves in the marketplace.

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