About the job
DigitalOcean is hiring a Cloud Support Engineer - Database for its Bengaluru office. This team focuses on helping customers get the most from cloud infrastructure and managed database products. The role supports key accounts with direct, hands-on problem solving and guidance.
What You’ll Do
- Troubleshoot database and cloud infrastructure issues for customers, working closely with users to resolve problems quickly and thoroughly.
- Advise customers on best practices for managed databases and DigitalOcean’s platform.
- Collaborate with Product and Engineering teams to address complex scenarios and ensure strong customer outcomes.
- Grow technical knowledge across a range of database systems and DigitalOcean services.
Who We’re Looking For
- Interest in cloud infrastructure and database technologies.
- Commitment to delivering responsive, high-quality support for customers.
- Enjoys working as part of a collaborative, energetic team.
- Ready to build expertise in managed databases and cloud solutions.
Reporting Line
This position reports to the Manager, Cloud Support Engineer.

