Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.
Feb 26, 2026